JustDial.com — stop ecs with immediate effect and refund my money for 2 years which you have deducted inexplicable | |||
Hi all, I am seema singh and i registered my business on just dial in 2014. For 2 years i have not been receiving any genuine leads or support but amount deducts via ecs mode from my account regularly rs.625 & 4925/- respectively.in this regard, i have told your customer care many times that please discontinue my agreement and stop the ecs but no response nor action is taken. Lately, i went to my bank to stop the ecs service but as per bank it is an agreement between two parties and they can't stop it. I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ecs cases from just dial. Some have already been the victim of this. One person was getting these ecs charges deducted even after their business stopped. The just dial customer care ignored this as well. Again, i request you to stop ecs with immediate effect and refund my money for 2 years which is almost 1.25 lacks otherwise you will have to face legal action. Regards Seema singh Eevsan f & a services Email id : [protected]@gmail.com Account link : https://www.justdial.com/Delhi/Eevsan-F-A-Services-Opp-RPS-Public-School-South-City-2/011P[protected]A8X...⇄ Was this information helpful? | |||
JustDial.com customer support has been notified about the posted complaint. Verified Support May 16, 2020 JustDial.com Customer Care's response Hello Miss Seema Singh, We are sorry to hear that you have concern regarding the contract. We have forwarded you request to our concern specialist team and you would be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial | |||
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