JustDial.com — unauthorized payment deductions

Dear just dial team,

Sub : stopping advertisement and auto debit from my account

This has been several remainders sent to you for stopping advertising and auto debit from my account.
Advertisement - spectra advanced engineering and mep
Cin no - l74140mh1993plc150054
Billing parent id px495. X495.[protected]. Q5m1

I have intimated over phone and by direct mail to terminate our contract for your listing in the justdial.com website. It has been noted that, you have ignored our repeated request and still continuing auto debit to below mentioned account number indefinitely. (Account no : 2xxxx732, vijaya bank,)
We hereby strictly instruct you that, unless i receive a confirmed notification from your end about termination, and auto debit has been stopped, i will be approaching the bank to instruct stop payment to just dial.
Please note that we have seen several fraud complaints against just dial in several internet discussion forms. We suspect the same against you as we are also facing irresponsible feedback from justdial. Accordingly we will proceed legally, for returning the amount debited after our instruction to stop debiting and discontinuing your service.
You are requested to respond with necessary actions within 48 hours of receipt of this e-mail.
Thanking you

Fahad muhammed v
Director
Spectra advance engineering and mep
Calicut
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2020
JustDial.com Customer Care's response
Hi Fahad,

We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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