[Resolved] JustDial.com — Unwanted ECS Deduction | |||
To, manager myself kishankumar, my account name in justdial "ambica property solutions". My registered contact mobile number "+91-[protected]", i have transfer my account credits from ambica fashion to ambica property solutions. After that i wanna stop my ecs for ambica property solution there was my ecs was bounced. And you inactive my account. As per your company policy, my ecs was continuously bounced and so services was inactivated. So after sudendly my 24 ecs cut and amount of each ecs 229/- rupees was deducted as sum of my total amount rs.5496/-. My account details from ecs deducted is below. Bank name: bank of baroda branch: honey park, surat. Account name: anita vinodkumar bijlani a/c.No.: [protected] ifce code: barb0honeyp for stopping servies i talk to my account manager mr. Devanshu kapadia. He told me your account will auto stop if your ecs will be bounced continusly. After that he told me your servies has stoped. As so i wanna stop my services i have tried to inactivate my servies there was already sowing inactived. So i try to contact your help number to solve out thsi problem and just talk today to ms.Kiran parekh, you must check it out our communication recording record on your company systems. As she told me you have to stop thorugh your own way and you will get massage of confirmation for stop services, but my account is already was inactive mode so who can i changed to inactive mode to inactive, is that was possible! and without informing or confirming me your company has started my ecs. Is that your policy? i want my funds refunds as i have not used your services. I request you please find that attachment which showing me inactive account, also my bank statment which i show that ecs(24) deducted and also as i talk to ms. Kiran parekh. You please must check it out our recording recorded by your system of today. Please, i request you to help me out of this and give me best rewards. Hope you solve this query as soon possible. Thank you. Was this information helpful? | |||
Jan 5, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Dec 05, 2017 JustDial.com Customer Care's response Hi, Your issue was attended. For any further query you can always contact our customer service team on [protected] Team JD | |||
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