[Resolved]  JustDial.com — website issues / fake promises / unprofessional executives / irrelevant leads

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.justdial.com/Delhi/Foundation-For-Krishna-Kala-Education-Society-Sector-35/011PXX11-XX11-1306121

Dear,

We, foundation for kirshna kala education society, a temple of dance & music are absolutely dissatisfied with just dial services. We have renewed a one year contract[protected] for providing us leads every day related to kathak dance, under category dance, classical dance kathak.
We got leads stating that he wishes to have address of bollywood/salsa/hiphop, most of the leads are not related to my business.

Also at the time of renewing contract mr. Ashlesh yadav executive - business development, mob: [protected] assured us that we will surely get a good service from justdial. And we also advised him and noted him to insert keyword - kathak dance / kathak in justdial keyword database, which he confidently assured that this will be done easily. Which is also due.

Actually we were not in the plan of continuing with justdial for any further business before renewing the contract. But mr. Ashlesh assured us this time he is with us and he will take care that proper leads shall reach us and do the necessary changes. But its seems nobody bothers to take care of our business with justdial. But after three 6 months of signing the contract and clearing of cheque bearing an amount of 12, 000/- we never get his call and no such changes were made in the website of justdial. And we lost our money by investing in justdial listing.

Also we would like to state that the website of justdial is not so much ergonomic and very irritation when we try to update or make some changes in our business listing on justdial. Ex - when we try to login to our portal for listing editings/ updation we are redirected to upload photo which is not the proper redirection. We too have it professionals and they have too reviewed your website listings.

We wish to have our amount refund for the last two years, and we shall be going to inform about our grievance to just dial higher authorities.

Next time don't call us to renew our business as we were definitely not going to do business with justdial as we have faced several issues with justdial for the last two years and still not getting the proper leads.

I hope you understand my concern and help me in the same.