JustDial.com Complaints & Reviews

Hi, I have registered my business(Arsul Enterprises) on 23rd march 2019. While buying Salesperson(Karishma Shastri) told me that if amount paid through credit card jusdial will convert into EMI and will bear the interest. Since then I am trying to complaining against this issue, registered 10+ complaints on website, made 50+calls and Every time I have to tell my complaint to executive and wait for minimum 20 mins. There is not even single genuine lead. My complaints get closed without solving the issue. Now I am sick of Jusdial service. I do not want this your service anymore. Refund my money.

Thank you.

As per the meeting held on 13th aug 2019 the following points were discussed with raghav tare ([protected]@justdial.com & [protected]@gmail.com) (Mobile no. +91 [protected]) ([protected]@justdial.com) but there is no response from jd.

1) the total lead count recorded from jd, stands at 42 leads in last eight months. Counting from jan'19 till 20th august;19 & conversion is big zero
2) the excel sheet shared by jd personnel had mentioned a different total, which included masked leads and duplicate entries.
3) bad customer service provided by raghav tare & team. We are very disappointed with the service of just dial and in future nor we are going to continue with their service nor we will recommend anybody to go for just dial.
5) also discussed, how we are going to recover our investment of rs. 50428/-. Where each lead costed us rs.1200/-, but there were no response from just dial team. We still have 4 months to go because its 1 year contract where jd promised us with good leads from mumbai/navi mumbai/thane.

We have asked for pan india campaign and an extension.

My architecture-interior design business named studio designik is being ragistered with justdial. I have paid rs 17, 000 and i am not getting any leads. No messages are being received. Previously i have taken package in 2016 and messages used to come, but in 2019 when i again got a package of rs17000, i have wasted all my money on justdial believing and trusting the justdial business package. I am not getting leads, no messages on my number. I am so much disappointed with it that i want my money back from you. Otherwise i ll go to consumer court complaint. I ll wait only for few days and after that i will surely fire a complaint. I have called justdial many times, tried writing reviews, reaching on e mails but i have not got any respond. Please get back with my money back otherwise i have to seriously fire complaint.

Hi,
I having my business by the name of volume unisex salon chandigarh sector-27c, i m having my ecs with your company, they generate the wrong invoice and when i contact the person name khagesh (Tl), he didn't pick the cl nor he revert back, and totally denied to give the correct invoice. I want the response asap, even now i m not getting a proper invoice. Request u to please revert me back

Thanks
Pallavi
[protected]

4 mths ago komal shah called and through multiple calls sold me a lifetime contract worth approx 80k at an interest free installment of rs. 3, 500/- per month for my business listing with jd. Javed ansari came home and got the documents signed. Yet when i received my credit card statement the installment deduction was rs. 14, 000 + interest of rs. 600 odd. I called and spoke to komal who said she will look into it but then stopped taking my calls. Then i to supriya sinha and further to pratiksha sudku, but non of these executives did anything and i have paid an exorbitant amount to credit card for 4 mths by borrowing money from my friends. I have now asked my lawyer to send a notice to the 3 female executives, for fudging the amounts and not taking timely action. I shall further file a case against the company for the damage and stress that has been caused to me by the credit card company due to their mistake.

Some people have done fraud with me on 6th of may 2019.
I have paid rs. 84000/- through jd pay to get back initial amount of 4000/-
I have registered a complaint at cyber crime branch pune but they required the bank account number to which i have transferred the money.
There is no one from jd pay who is replying on my concerns.
Please provide me email id of head of jd pay in india or mumbai.

Complain department person from just dial (Faiz shaikh from user experience department) they have no sense how to talk with the customer & he suddenly hang up the call. Company like safe india pest control company is registered with just dial and they are totally fraud company. They took my 1000 rs and just dial even not helping me and his department guy is shouting just check the voice calls just dial. He don't have manners how to talk with the customers.

We had taken just dial services and after been using it for some time wanted to close it.

We informed our relationship manager (Mr. Atul kokardekar but he didnot pick up the calls... (Too busy procuring new business that old ones dont matter much).

We sent a mail on his official mail id on 27 april 2019 to close our services, but we did not receive any communications from just dial...

After continuous calling and mailing both to him and the [protected]@justdial.com on 16 may 2019 we handed over a written application to mr. Atul to process our request. We were informed that the services will close by 30-45 days and no further payments will be collected through ecs.

However ecs charges were collected for june, july and now august...

On contacting the just dial customer care no. With a person from retention team, we were informed that they received the request on 6 july and will accordingly from that date...

We dont understand that this is your internal matter, when you receive the application (That too such delay in this digital age and just dial claiming to be one app service and one does not need other apps...!!!) the issue should have been resolved...

I had called u regarding the scooter rental services in gurugram. I hired a bike from ur registered providers. He asked me for a deposit of rs 3000 and rent 3000 i took the bike for 2 months and paid the rent as he asked but when i returned the scooter after 2 months he promised me to return the deposit after a few days but he is now not answering my calls not replying to my texts. I just want my deposit back.

I m into contract of lifetime since nov18. From march 19 onwards i m active on leads only for 15 days in a particular month - after repeatedly complaining about the same, no proper response or service provided from your team,

There are lot many camplains about, on the last 7th of august shraddah (Team excutive)_ called me said your contract is not in lifetime time, to start fresh and pay more amount, i refused to do that, since then i m not getting any leads..

I complaint about not required virtual no.
I complaint about not getting proper leads
I complaint about ignoring important keywords
I wanted to stop the contract.

All these are in vain no proper response, not according to customers will.
All the money paid since november 18 - is total waste...

I m now raising a complain in social media / online media / consumer court online / consumer forum / and filling a fir soon..

http://www.consumercourt.net.in/
https://consumerhelpline.gov.in/
https://www.jagograhakjago.co.in/service-complaint

Hi it’s shyam owner of s k tax & insurance advisors... I have discussed with anudeep tyagi relationship manager (Ph no [protected]) to enter into contract with just dial for 3 month..., accordingly he planned meeting schedule with marketing executive anuj mavi (Ph no [protected]) dated[protected].. He provide me wrost service and wrongly executive 1 year contract without by consent by misleading me... And i am not in favour of this contract... Please rectify the same... And inform me... As early as possible... And all these i have came to know when i receive verification call from just dial...
It is requested to you to rectify the contract wrongly executive by anuj mavi without my consent, of 1 year to 3 month cheque of which already issued in favour of just dial...
Hope positive and immediate response from your side

Sir mene contract liye in the name of shanky chopra (Taxation advocate) mobile no.[protected] just dial ke marketing ke do logo ne mujhe subah sham phone karke contract dilwadiya payment hone ke baad unhi marketing ke bando se mujhe koi response nahi mil raha hai na to wo meri call pick karte hai or na hi meri call ka jawab dete hai jab mujhe contract lene ke liye hajar call and whats app pe message karte the par ab payment hone ke baad koi response nahi de rahe just dial mr vikash. Dwivedi and mr prakhar
Please meri problem solve kare or mujhe response dilwae

I have enquired regarding packers and movers on jd. After that i received some quotation from jd. Among them one vendor named interem packers and movers hyderabad have called me and i made booking with them. Once packing is done.in the night one of the employee of the interem packers and movers who came for packing was pinging to my wife and sharing unwelcomable vidoes. He got her number because she shared house location from where the goods has to be packaged. After that i called jd customer care twice. But got response that our complaint team will call back to you. Its almost 4th day today but i have not received single call. Such pathetic service from jd on women issues. What kind of vendors are associated with you people.

This is to bring to your attention that i nirmal kumar jain r/o ghaziabad have been looking for a job for which i asked for contact information of placement agencies from just dial. After that i received a call from a placement agency named arize international having an office in preet vihar saying that they are conducting interviews for havells for the position of supervisor, so i went to their office they asked for a fee of rs 2000 for a telephonic interview which will be refunded if i don't get selected. I obviously didn't had the whole amount so i gave rs 500 and later on after the telephonic interview they said that i got selected for the position of supervisor in havells sector 62 branch, noida and have to submit the balance rs 1500 to get the appointment letter. Later on i get to know about the fact that there is no such office of havells in noida sector 62 & i have been duped for the sum of rs 500. I am mentally harsassed about the fact that gow can a company like justdial provide numbers of such fake placement agencies or they getting a commission for duping the customers as well.

I had purchased one year services as per sales person of justdial. But please beware of this fraud company. Just dial is very big company but big fraud. They told me we will get 20 to 25 leads (Enquiry) for my business. But they provide only 2 to 3 enquiry per month and they wont stop your ecs for 1 year and now i called them to stop ecs now they say they will take extra 2 month to stop. How in this world this is possible to start service in one minute and to closed it we have to wait for 2 months. They cheated me for 12 months and the want extra 2 months payments also which service i dont want also they are very fraud company.

Complaint against mr. Rupesh ghadge shree samarth logistics, kalamboli

Just dial team,

I mr. Aditya pawaskar from virar west, complaints against mr. Rupesh ghadge from shree samarth logistics, kalamboli regarding cheating and mis commitment and misguiding me for the requirement of odc open lorry for one day on 12.09.2019. 15 days ago i had called just dial for odc lorry vendors, immediately within 10 to 15 minutes i received call from mr. Rupesh ghadge regarding the same. He committed that he will give me services and sealed the deal.

He assured me on phone that he will give me odc lorry for one day on 12.09.2019 from 11.00 am to 11.00 pm for 7000 /-. He quoted rs.7500 but then negotiated and confirmed for 7000/-. I am continuously asking him for his account number to transfer advance amount, but from 15 days he is just fooling me and not giving me any account details. Yesterday he called me on my mobile and denied to give services. Also he shouted and screamed on me and talked in very bad manner. Now i am in need of odc lorry for 12.09.2019 and not able to book it yet.

I request just dial to kindly black list this type of vendors immediately who is fooling consumers and misguiding and mis committing and remove them from your client list forever.

Also i request just dial to kindly provide me with reliable and believable vendor immediately so that i can book odc lorry for 12.09.2019 at the earliest.

Also i am trying to call just dial complaint department from yesterday but no revert, please call me on below mentioned number immediately

Aditya pawaskar
[protected] / [protected]

Dear team,

I have don some interior in my house from hrushees's modular kitchen and interiors.
And work done by him was not good so i have given bad reviews to "hrushees's modular kitchen and interiors" (Pune, wakad). But he has solved my issues. So now i have to delete my complaint which i have given on jd to hrusheess modular kitchen and interior. Please help me with this. U can contact on [protected] or send me email on [protected]@gmail.com

Thanks,
Priya

Just dail big fraud
If any one find a blank cheque on a road just dail accept it and credit any one account with out there concent.the person whose cheque it is the call and ask money to us .what the hell is this happening in just dail .our register mobile is [protected].
It's a totally fraud company, we have kept mail to [protected]@justdail.com, [protected]@justdail.com and many other no bothers to listen the complain .we want money to back to mandadi's laser and beauty back from this fraud company were they credit in Fascino body care account along with compansation and harresment gotten

Our business is not shown on just dial while searching with title of our firm name. We have no benefit for paying you the amount. Your service is very bad. Please reimburse our amount as soon as possible. Otherwise, we make a complaint against your company at consumer court. We are not getting any information regarding the client who searches for services. We tried to contact so many time but we have no getting any response from your side.

I have attended for an interview in hyderabad just dial branch for bde position i have waited in the ofc from 11am to 3 pm because manager is not available that's not a problem i have to wait because i need job.. What the problem is manager called for interview while manager was talking to me he asked that you have customer service experience why you wanna join in sales better to join as customer support executive then i said on sir i'm good to go and the manager informed hr that took him customer support team while we came out from cabin she started arguing that you said you are ok with sales now you wanna join as customer support executive then i replied madam manager sir suggested me about that even i don't know that we have vacancies for that role. At that point her ego hurted and she asked me to leave what the hell is that her personal ego problem will impact on my job... Is this the kind of behaviour should hr consists of?