JustDial.com Complaints & Reviews

I have heard about justdial via friends and subscribed for their services on april, 2018 for my company kudometrics technologies private limited. But within six months, i have found that the leads i am getting from justdial are worthless.

So, i have called their ecs department and asked them to cancel my contract. Although the initial custom care executive who have contacted me told "you can cancel your contract anytime and stop payments", the ecs department people told that it would be impossible to cancel it within 1 year. When i countered them with what told by lenin (The guy who came to my office and explained about their services), they told me to read the agreement as it was for 1 year.

So i have waited for one year i. E., until march, 2019 and contacted them to cancel the ecs. Eventhough my contract has been expired, they told me that you would have to wait another 30 days to cancel the ecs. I have waited for another 1 month and then again they were giving excuses. Its been 4 full months since my contract has been expired but still the ecs is being processed by just dial.

Even today i have called them 10 times but their response is one of the following:

1) ecs department team members are busy or unavailable and they will call back (But they have never called me back)

2) we have taken your request and we will stop the ecs within 15 days (I have got this message 4 times from justdial ecs department team in the last 4 months but the money has been deducted from my account continuously)

3) we have placed a 7 days notice period on your account for ecs cancellation and it will happen automatically (Got this message another 3 times but the money is still being deducted from my account).

These days, if i call their customer support, they are not at all picking my calls or they will just pick it up, ask my name and company name and then hang up.

Although i don't have proofs of previous calls, in the last two days, i have recorded everything i have spoken to them. I feel that i need this proof to file a police complaint and consumer court complaint, if i don't get any response from just dial for this complaint.

I hope that they will stop my ecs after reading this complaint and cancel my contract once and for all.

Dear team,

As i am using just dial services almost since last 16-17 years. I have received some mobile repair company numbers from you and one of them is fix screen pro. And the representative name is randheer and deepak.

I would like to do a complaining about a mobile repair company name : fix screen pro based on gaziabad (Up). This company claim to give their mobile repair services at your doorstep. I have called them to repair my mobile phone. The team come to my home and repaired my mobile and once it not done they took my mobile to their service centre. And handed me mobile. I have been told that i am getting one-year warranty from the date 12th june 2019. They have changed my phone screen and battery.

In a week my phone started overheating. Screw was not fixed properly in my handset screen started coming out.

I have started calling fix screen pro company to fix my phone since 4th of july and did not get proper response they started avoiding my calls. Initially they told my we will visit you on 5th later on they said me sir we will definitely visit and fix your phone on 6th july at 11 am.
When on july 6th i did not received any call from them. I called them and they started avoiding me. I told them it’s very urgent now and you are keep changing your scheduled call every time. After some time, they just stared avoiding my calls and not turn around.

1. They stop attending my call and it’s like harassment.
2. I had asked them to give me address of their company and they refuge me to give their company address.
3. I have asked them to return my changed part, that is also they did not return, and they gave me some other phones battery for some other phone. When i pointed out this mistake they said sorry we will send you the original one.
4. They are tried to avoid giving me services as they have received the money.

I am attaching some images for your reference.

Br//
Ravi girdhar

Justdial continues their fraudulent practice of not posting negative reviews submitted by genuine customers. I have been trying for 2 months to post a negative review about a local cab company (Which a company like justdial should have the integrity not to work with in the first place). They are repeatedly avoiding me and not calling me to discuss, not speaking to me when i call them, nor are they posting my review.

Hello team,

I faced an issue as taxi service person talk too rudely and misbehaved on call and too badly. I accept i placed request multiple times as not found rangeable taxi person.

Taxi service : 24 hour taxi service.

I've reported against this user and haven't received any response yet.

Please let me know if need to escalate to higher level.

Regards,

Harmanpreet singh

I had registered with justdial in april 2015 for a trial period for my business. Their sales person collected a blank cheque subsequently. A deduction of rs.700 per month kept happening in my bank account without any notice from justdial after trial. I informed that i was not told about this at the time of registration and would like to stop this ecs service, to which they denied and said that it will continue for 1 year as per the contract i signed. They called me after a year & i strongly stated i wanted to terminate services which they never did.

After my business closed towards the end of 2017, i persistently requested justdial to terminate my account & all billing. I moved abroad immediately & was unable to check bank statements. Not only did they not cancel my account, they have continuously billed me rs700 every month for the past 4 years. (More than rs.35000 unnotified billing). I realised this only recently when i checked my bank statements after coming home. The bank refuses to terminate this arrangement as they cannot interfere.

This is the most ruthless form of hustling. I request you to be careful of these forms of ecs swindlers. Please sign petition if you think this matters.

Vibha

Dear sir,
Three month back your representative come to my office for selling the
Just dial package. I understood the package and give him a cheque.
But due to some reason i have not sufficient balance and my cheque was
Dishonored. After some days just dial representative come and i told him
That i am closing my business due to financial condition.
He told me its ok. But after closing of my business after two month
They are giving me message of emi and cut from my bank account.
Please resolve my query and refund me back my money.

Thanking you
Ravi sharma
[protected]

I didn't ask anything about transportation... And i get calls from jd everyday... I didn't do anything.. I was just search about job purposes... And now everyday jd calls me that i had an enquiry regarding transportation... I just want to get rid of this... Do something.. And please don't call me back regarding this issue... I don't have any idea what's going on even... Solve this asap...

I inquired for bus transport agents and received call from fraud agent, he ask me to do online payment, i agreed, he sent me link for payment, i opened the link and followed the instruction from agents. i select credit card payment option, i put credit card details after that need to put amount, said amount Rs Rs 50/-, i entered amount and entered proceed, OTP came on my registered mobile number with amount 39900/-.
this is clear fraud.

When we started using this service we were informed as one year and without our knowledge justdial people renewed and took over the money from our account. When we asked to stop again they are telling that ecs continued.

For the past three months we are struggling with that team and totally upset as they are not at all replying us.

We dont want our money to be deducted unwantedly.

Please help us to get rid of that company and save our money.

We are really unsatisfied

Thank you

Before 3 months i paid cheque for paid service my register mobile num is [protected]. Business name is sublime hair and beauty.

As having some finanacial issue i change my location of business so not possible to pay any amt. From last 3 months i told team do stop my ecs when i get money ill give paid service.. But this is not happening and near about 4000 amt deduct from account. Suchitra thorat from ecs team speak arogantly and ask me to pay 12000 rs. But my contract amt is 4520. She said i am not going to stop ur ecs as i requested her stop ecs mode within 1-2 month when i get money i can purchse package.. Team coordinate with me because of deduction my credit score will be affected. Need to sort out this thing as early as possible

Thank you

I had purchased a plan for advertisement of my academy name as vikramanta academy in shakarpur delhi on 14 april. On that time mr ankush kalra sales representative of just dial told me that your academy's position will rotate from 1 to 10th or 12th position. But after 3 days it appears on 15 or 16 position. I had called the customer care and complained about it then they had promised me that our team will talk in 24 to 48 hrs but any call had not come again i had called on 2nd june then they called me on 3rd june and ask the matter. Ms bhanupriya talked with me and told for wait to next 2 days after 5 or 7 days she called me and told that process is going on then i told her that whatever is answer plz give me in written. Again she called me on 13 june and told that you take your money but the company made me i have not agreed telling that you are making the customer fool so plz arrange a meeting at my academy so we will discuss it and i requested that any decisions is taken plz give me in written form but that day she did not reply and on 18 june she called me and told that any missrepresentation has not made and my complain has closed. Now i want to stop my services till the consumer court decision

I am Vikas Purohit 1 year back in march i signed contract to develop my website and listing contract from Just dial. The Just Dial Executive Said me that You are taking website from us so every year on renewal of Normal listing contract your website will automatically renew every year. This Year when Executive visit my office for renewal of Contract. I discuss same with that executive. He said yes both thing will renew as listing you renew so i paid renewal money. After that my website not automatic renew and when i call JD omni they replied my you have to pay to renew website 3000+ gst first time and 599+gst every month. I am approachingn since many time and done lots of mail but there is no responsible person to solve my problem. My listing registered with my firm name Vikas Purohit & asssociates mobile [protected]. I expect my website money & renewal money back from such frauds.

Dear sir/madam,

I were cheated by just dial executives and make his commission

1 yogesh
2 trisha

1 yogesh took an advance and never fulfilled her commitment.
An advanced ecs was deducted for which he made excuses.
We were committed a listing position but it was not given
Later, services were stopped and they also didn't return our money.

2 trisha sold us a listing for 36000/- yearly package and said it was a good opportunity but this listing never performed.
Leads were very less in number.
Yogesh was informed but he never visited us and always told on phone that he will sort it out.

I am very disappointed about service and want my money back.

Dear sir/madam,

We were cheated 2 times continously by just dial executives.

1 nehal katharia
2 hiren panchal

1 nehal took an advance and never fulfilled her commitment.
An advanced ecs was deducted for which she made excuses.
We were committed a listing position but it was not given
Later, services were stopped and they also didn't return our money.

2 hiren sold us a listing and said it was a good opportunity but this listing never performed.
Leads were very less in number.
Hiren panchal was informed but he never visited us and always told on phone that he will sort it out.

This was second time we lost money.

Sir i have a flower shop in kolkata by the name of florianaa. Ome month ago agent of just dial came to me with the services they offer. At first i was impressed so i gave him the post dated cheque and ecs mandate form with signed contract. Next day i had called the agent that im not interestd in any services so to cancel the deal.. The agent told ok will return the documents within 15working days... I had also stopped my initial payment. After some days money got debitted through ecs system. The company is now telling the agent has now left the job and he never informed the company about such cancellation of deal. Please sir i want you to help me with farud just dial company to stop my ecs paymnt.
Hope to hear from you soon.
Rachit agarwal
[protected]
Florianaa

CADD CENTRE KOTTARAKARA is my franchised branch in kottarakara established in 2018 but some others in my brand name ie, CADD CENTRE KOTTARAKARA run a jd profile with fake informations and their website and address actually they are some local buisiness people in CAD centre name.

https://www.justdial.com/Kollam/CADD-Centre-Kottarakkara/9999PX474-X[protected]B...⇄

I contact kumar placement services for 24 hrs house maid.. They are assuring me to provide trained maid.. Their commission 20000 rs and 8 months advanced salary 48000 rs of the maid and 2 years contract with 4 replacement.. But on 28th june 2019 field staff came with maid and 29th june 2019 maid named priya left my home when we are sleeping at noon.. I informed the agency and told them i lodge police complaint regarding her missing but they told me we lodged the complaint and we came to your place tomorrow with new maid... But now they are not picking my calls... How can these fraud agencies listed in justdail trusted website... How they are looting people's hard money... We are living in haldwani uttrakhand and we contacted them from delhi they told me they provide pan india maid... Don't trust these people they are a group who decieve our hard money..

I called yesterday morning about 11 o’clock
They gave me some number in different location and watsapp me the number to my number, then i went to see choolaimedu placement service (Placement services (Candidate)
1: harshed placement services, hasthinapuram-chitlapakkam, [protected]
2: aes solutions, choolaimedu, [protected]

But i thought it was zomata direct office. After interview they asked to pay 1400rs i paid they told us we will get call from swiggy or zomato, and no need to pay further charges.in the same day evening i got called from the same office asking 5800rs for job again. Then we realised this is scamming. Pls take an immediate action, i have uploaded picture of watsapp sent from just dail.
I need to report police complaint against that fraud company. I was cheeted i need this company detail pls get back with us.
Pls i request not to give this number for further jobs requirements.
Contact me asap
Hydar ali +[protected]

Bhut bakwas services h, yha sirf aap ko bevkoof banaya jata h, aur customer service bhut bekar h jb unse kho ye krnna h tb khte h ye ni hoga, jb ki website bana ne se phele kha gya ye hm kr k dege
So please koi bhi apni website yha se na banwaye. Category aap m crash hoti h
Aur jinse hmbe site k regarding baat ki unka na
Rahul saxena h, jo ab phone bhi ni utha rhe
Bhut he gatiya service h

Charan and vipin washing machine service providers of easy fix, sanjay nagar bangalore, took the circuit board for repair, but didn't turn up. It's been 3 days we were calling those people they say they will come and fix but didn't turn up. Now they don't receive and switch off their phones.

Kindly take action against them.
Easy fix
No4 chenakeshwanilaya, 1st cross sanjay nagar bangalore