JustDial.com Complaints & Reviews

An Ad in the name of GHAR KA KHANA has been wrongly put up . Our name is being misused because a wrong number has been put up to use our business. Repeated attempts to get it rectified
in over 10 days have been made but to no use. My personal information is also uploaded which was never a part of the ad.

Poor customer care services by justdial

We m/s bharati milk foods of visakhapatnam gave ecs for enlistment after expiry of time period also ecs is being sent by you so do check the details and refund the amount. We had given ecs payment on september 2017 it will end on september 2018, but unfortunately it had not happened. So do check, verify and do the needful and refund our amount 4131*3.

Allwin pest control was referred by you as best partner to justdial but i got the services on cockroach treatment from this company on october’2018 & november onwards i saw cockroaches in my house.
25 th dec onwards calling the team & there is no response from allwin pest control team after they charge 700 rupees from me.
They are used fake gel which i was raised the same to a person who came to do treatment at home, i have...

I, vikas rastogi, from hyderabad, took the reference of mr. Rohit yadav, sec 56, gurgaon, rto consultant from just dial. I talk that person about noc of my haryana car which i wanted to transfer from gurgaon to hyderabad. I send original rc and other documents through courier on 22nd oct 2018 and transfer rs. 4000/- in his account on 20dec 2018. He told that noc has been issued on 15dec2018. He assured me that he will courier all the documents by 21dec but he asked first that transfer money in his account. I did that but he didn't courier the documents. I continuously following him up but now he is not picking up the phone and even not responding of my messages on whatsapp. Although he read all the messages. Once a while he respond that he will do but not done yet.
Even he wrote me that he is not able to call me or pick my phone as his phone is under tracking and i too be in trouble.
This conversation make me feel cheated by this person who enrolled on just dial. His phone no. On just dial website is [protected]. Another number is [protected]. Pl. Take appropriate action as he probably misuse of my original documents.
I am the victim of metal agony and feel cheated.
Want justice...

To whom it may concern,

This is prashanto kumar das, ceo of esta global (Kolkata). With utmost disappointment & after facing unprofessionalism behavior, i am writing down this email to the head of just dial departments.

I am listed in just dial since 2014 and continue using the services till now, but i haven't faced such a poor technical/customer support before. I think this is the last time i am using the service & will discontinue my just dial account as i am fed up now after chasing the sales representatives on a continuous go. The sales team can commit anything to get a sale & the after sale service is pathetic.

On top of that - they have no proper reason/idea how the amount is getting deducted & what amount should settle down for the package change.

In detail information:-

3rd october 2018 (12:50 pm) - received a proposal from justdial; employee name - nargis khatoon (Deputy manager sales) extn number:-2114/[protected]

Proposal for fixed position (6 months tenure) - 1, 16, 825 inr
Monthly payment details - 19, 742 inr

She gave me a discount on the price & there were some funds already available in my account, so the final price that i have paid in one short was 1, 01, 480 inr via esta global cheque number 557781 on 05th october 2018.

After using the pdg package till 21st of november 2018, i have asked the sale representative over email (22nd november 2018) to stop my pdg package and convert it to rotational package for the rest of my tenure which was 6th april 2019.

Just after some time on 10th december 2018, i have received a message from just dial (+[protected] that my campaign is about to expire, i was completely shocked and confused about the de-activation. Even in my justdial app, it started showing that i need to upgrade my package in order to use the services.
I have contacted mr. Prosenjit paul from just dial who was looking after my package and also tried to update mrs. Nargis khatoon but they didn't take it seriously. And after that onwards i have to keep on chasing the just dial representatives as if i am working for just dial and my job is to call them up and keep on taking the updates.

When i have converted my pdg to rotational package i have used the pdg services for only 1 month & 16 days prior to it and mrs. Nargis updated me that my converted amount is only 22, 000 - 23, 000 inr for the rest of my tenure. Which is actually 23000 inr divided into 4 months & 14 days (Duration left for my tenure).

Even after probing and following up with nargis & prosenjit on a frequent basis, i still have no clue how the calculation is done & what sort of fraud should i consider it.

So i should understand that just dial has consumed 81000 inr including gst as pdg service for 1 month & 16 days, so if i haven't converted my pdg pack to rotational pack then just dial was supposed to provide me a pdg service for 4 months & 14 days in an amount value of 23000 inr.

With a brand like just dial which is known as a search engine of india, no one will ever expect this sort of manipulation & instead of proactively resolving my problem, it's me who have to keep on chasing them.

Before i have signed the pdg package, i was getting continuous calls from the sales team and once i have paid the amount and now that i am facing problems, they are not even receiving my calls on time or i have to send them a whatsapp message to communicate.

I have tried to add all the higher authorities in this email so that you all have an idea on how the sales team is harassing a paid customer and what effort we have to take in order to get our problems resolved. I don't know whether someone will take a charge on this email or not, but if not then i have to get into more depth of it.

I would request to the person who is capable enough to resolve the problem to kindly resolve it on an urgent note. Either you end the service and refund back the amount or i need a proper distribution & allocation of my funds to the remaining tenure.

Hi,

This is prasanna from Lucky D creations, we had a requirement on electronics goods importers so we approached you to get related contacts on October 15th 2018.. we contacted them in the given list .we approached KS Enterprises, Shastri park- krishna nagar.
he called many times to take his service, we trusted you and so we accepted to give the service to him .he asked for the advance, so we paid him 18700 rs. from that day his phone was switched off he was not available in the phone. we have all the proofs( bank statement), we took KS enterprises number from justdail through this contact ([protected]) only, . i will show all images in the below attachment.

please take immediate action on him.we need our amount back, He was big fraud he have many contacts with different address, For more details please contact me.

Prasanna,
[protected].

Hello. I have searched a flight ticket agent through just dial.. Now he has done fraud with me.. Neither he booked a ticket.nor returned the money. Now he has not attending the call. The name of his NEERAJ GUPTA and his company registered in just dial as FLIGHT LAND TRAVELS (TRILOKPURI)...
HIS CONTACT - [protected]
He receive the payment to me on 2/12/2018 on his bank account

Hi sir i have listed my business in two years i need to pay 12, 000 a year and used to get a fair service from your side i am in new vendor so i would be getting left leeds later on sales person rahul gupta visted my place and insisted me to go for just dial forever listing for 10 years for which i have two pay rs.18, 000 and he confirmed that both the plans would be same and we want to carter mass hence we have reduce our our price within the one month i have raised a complaint to him and ur team that i’m not getting a proper response from your side earlier they told me that please uninstall your app and reinstall the app later they told me that they have sent them screenshots were there i am facing then later they told me that there are less lead in by giving lame excuses they passed my 4 to 5 months and when i want to change my plan they told me that u have around 6000 find your account hence you have to pay extra so that you can get a properly it’s a clear case wrong information request you to kindly interfere in the same i registered my firm by the name of bizdeals

Niraj bhanushali
[protected]

I have requested for ecs cancellation in may 2018, they told me that it will take 3 (Three) months for process. But i still found that amount is deducting from my account.

They do not register my complaint also, after each conversation for cancellation of contract, i receive a message that "your services will be continued"

I request them to stop ecs payment instantly and process my refund of four months.

Breach of trust
Two of your executives came to my parlour and discussed about a membership registration and forced me for a cheque for registration. They asked me to sign on the registration form. They assured me they 'll call me to know whether to present the cheque or not.in case i need only short period they 'll return the same and collect the cash. It was a busy day. And they never allowed me to read the form. Trusted them iissued a cheque. They neither contacted me after that nor approached my parlour.
But to my surprise, every month i started getting notice from the bank regarding insufficient fund for ecs. This 'll affect my cibil score. One of the persons who came to the parlour is one mr. Akshay. Any one can cheat people like this.
I would like to get a responsible reply from you.

Pl b aware of this kind of woulf.

I've signed for justdial ad for my travels business but after getting frustrating for garbage leads i tried stopping their ecs but they have not stopped it. I have tried my times for closing my services in just dial customer care number but they are not responding me and saying that we are not stoping services and ecs will be debited continue.
I have also complaint id as mention below:
Dear customer,
As per our recent discussion & agreement terms, your ecs stands continued. We look forward to having a strong business relationship in days to come.

Warm regards,
Team justdial
Complaint id: 2170791
Data & time:[protected]:26
Type of complaint: less leads
Source: inbound call
Status: closed
Complaint id: 2170791
Data & time:[protected]:26
Type of complaint: less leads
Source: inbound call
Status: open
I contacted the bank branch and they said they are helpless they said it is need to be stop from company end but the company is not listening.
Please requesting you stop my services and also resolve my issue

Thanks

Dear Memeber

This is Naveen Reddy from ShinyGo Online i have completed 3transactions on[protected] and completed 4days i didnt get any mail from them what happend to the money and tried many times to JDPay Team to verify ridiculous answer has been replied every time as we have noted your details sir we will get back to you at the earliest Kindly do the needful and will not do any transactions with you there are many money transfer agencies which are working perfectly. having sound it team and knowledge with branding are unable to resolve the issue in a while

Best Regards
Naveen Reddy Thotareddy
Mobile No. [protected]
ShinyGo Online
Tirupati

Hello guys you reading this content means you want to know about just dial company.

I have 2 year experience with this company. This company is money oriented after registration no response from just dial. All customer support members are fraud. They providing information to us without verification. Maximum inquiry from justdial is fake. First they will give a position then after 2 month you will get more 10 + company infront you if you will ask about this they will say upgrade 50000. Stay away from this company dont invest your money

My self
Sanjay barik
Mail : [protected]@gmail.com

Respected sir.
I am Ashok singhi from prakash Acrylics pvt.ltd.goregaon west Mumbai 400104
Making here complains against just dial representative mr.santosh gupta & mr Jitendra Singh for false commitment.
On false commitment they have taken contract from me after that two months is over no any proper solutions inspite of my repeated follow up with customers care department but nothing come any solution.lot of frustration & harassment also lost of time and money both.
Sir its not fair at all.your representative just telling lie to get the contract & afterthat they just keep mum & became silent or no any solution ultimately its became loss of time.money & trust.also make your company name bed too.
One thing more its looks that your customer care department is also not good & fair from my experience i am telling you they just time pass or help these culprits .irregular & .irrarting customer ultimately customer left & go away.sir.i have very bed experience so please help me & get the solutions immediately .

Thanks & look for your action at last.

Hi, [protected] no is updated for shri shivaji sainik aramghar pune camp thsno. is wrongly updated ths no belongs to MP n an elderly couple (my nana nani), CSE r jst happy to recv n submitting d complain bt they r nt fixing the issue every time thy put me hold n srvc team nvr cld me bck kindly resolve it ASAP n remove the no. its a week alrdy aft submitting compliant

Respected sir,
its cheating case by your representative mr, SANTOSH GUPTA & JITENDAR SINGH IN MUMBAI
from last two month i am making complain against my contract, mr, jitenendar singh approached ME for the contact of my company PRAKASH ACRYLICS PVT.LTD for national listings with banner of company on disscussion on phone with santosh gupta infront of jitendar singh clearly told me that THEY will give every where your NAME on your listing and also banner will apppeared everywhere where your company name listing will come but fact is not this ???
from last two month i am making complain regularly & following regularly but nothing got any solutions, its look that your representative had cheated US by telling LIE & FALSE COMMITMENTS
1st, your representantive told me that your name in listing will come up on roatation wise but fact is not this totally a cheating case.
2nd your representative told me that your bannner will come in every listing where your name come but fact is not this in many listings my bannner of company not appearing and from last two months regularly following up with supriya, pratiksha & sandesh OF CUSTOMER SUPPORT TEAM and nothing come if you cannot give any solutions please give my whole money rback immedetely, allready lot of time had taken & lost of time & harrashment, very bad experience
3rd, your representative told me that we can edit our listings but fact is not this, when i called customer care they told me that you can't edit it ??
its look that your representative take money by telling lie & after that they just do nothing because of false committment, even your customer care department also doesnot help just time pass nothing else
SIR, PLEASE TAKE THIS MATTER VERY SERIOUSLY & GIVE PROPER SOLUTIONS DON'T MAKE TIME PASS NOW BECAUSE YOUR CUSTOMER SUPPORT TEAM SAY THAT THEY CAN'T SAY WHEN IT WILL RESOLVE & ALLREADY TWO MONTH IS OVER IF YOU CAN'T GIVE ME ANY PROPER SOLUTIONS REFUNDS MY WHOLE AMOUNT IMMEDETELY.
THANKS & REGARDS

I got cheated rs.10, 000/-due to false fake mobile number provided by just dial for club mahindra holidays n resorts. I got a complaints number from just dial which number is195134. Complaint number given by mr rahul shah who assured me to investigate how false fake mobile number of club mahindra holidays n resorts had provided not inform me in writing but so far note reply i received. I had lodged a f. I. R n icici bank acknowledged that they had received my complaint along with f. I. R copy for try out how rs10, 000/-online illegal transaction had made. I will put the matter to t. V channel for viral check up.
I am awaiting ur reply to proceed further.

Can you please remove my number from the contact list. Do not put this complaint on the website. I started getting calls from unknown numbers as soon as i clicked for best deal. I do not want anyone calling me okay? I was just searching something already i have received three calls in the past half an hour. I want to to remove my number from the contact list and not share it with anyone. Please look at this complaint and remove it asap!

Dear sir,
I wish to bring up to your notice, there is total chaos in your representatives, one person is not aware of what other have talked with clint, which is producing wrong impressions about company with regards to validity.

Iam dr. Subhash mohite from hubli, became your clint in december 2017, paid 13500/- and i was told by your representative, initially will be charging this amount and renewal fees are only rs 2000/ per year subsequently, however today your representative approached me and said renewal fees are 13500/- per year. I have failed to understand why version is changing with every rep approach clint, which gives wrong message regarding credibility
I request you and justdial team to discuss, charging patterns for clients, have written agreements with clients for committed rates and duration of contract, or else i don’t wish to have any future renewal deals
Thanks
Dr subhash mohite
Hubli

I

Dear Sir/Madam,

It was 30 November 2018, when my Lifetime plan was activated for which I paid 15000₹ to Customer care executive Mr. Tarun. After contacting Mr. Rahul, Ms. Roshini and many more( I don't remember names). For offering me some other Annual plan, so that I can start my business. I am under huge monetary loss. You may no have any idea, through what type of mental agony and harrassment I have been going through these 19 days.

It seems to went in deaf ears.

After getting poor leads Immediately within a week I contacted customer care number for better service. Till date I have contacted more than 6-7 times verbly and 3 times in writting I have already lodged my complaints.

Now, again I request you to please do the needful ASAP.

Regards
Aditya Sharma.
[protected]