JustDial.com Complaints & Reviews

Hi, greetings.
I registered my business skyline management service on august 16th 2018. Marketer. Miss. Nirosha forced me to pay the fees for the promotional activity, and marketer vinoth came and activated our package.
We paid 18000 + gst. Full payment. 16th august 2018
From that time onwards i didnt get any calls or enquires, i called customer care many times from that period of time. I called nirosha and she told that due to national lisiting only you didnt get any calls, after some point of time i put a mail to chennai custom support team and mr. Amrith called and spoke with me and said he will solve my problem and asked me to wait for some days and after 15 days also no responds.

Again i started mail and call to [protected]@justdail.com.
Till today 3/december 2018. I am not getting solution for my problem, i asked them to change my national listing into 2 urban area listing (Vellore and krishnagiri).

Till now i am not geting any business or money. Its my harden money. Not even proper responds from justdail. I gave the money but no one is responding and treated me down.

I had deposite 30k to a wholsaler name is classy missy edge. He is a cloth wholesaler name sagar. Ph. No.[protected]. He did not snd me the stock nd he block me aftr 3days. Now am going to complaine in cyber crim about just dial nd this fake wholesaler. I got this no. From just dial only. I request tonjust dial ceo solve my problem immediatly. He is using fake contacs fake websites. Already i had complain to mumbai police on twitter.
My name is ali. Ph.[protected]/[protected].

IM SURE MANY ARE FACING THIS ISSUE WITH JUSTDIAL, SO LETS GET TOGETHER TO GET THIS CHEATING JUSTDIAL TO MAKE ITS ECS SYSTEM.

Hi,

I am Krishna Kumar and I registered my business on just dial in on[protected]. As per the executive that visited me (named Naveena), I can avail the facility (get leads) for 1 month on a payment of 19, 390/-. I took the risk as I was starting my business and gave him the cheque. I have clearly told him that I have faced problem with justdial before that No proper service was given to me and if incase I dont receive proper leads I will cancel the server at any time, the executive accepted to cancel it and do any changes, also he promised me of 200+ leads/ day which was unbelievable but I saw the previous 2 months report and it was giving the same report, hence I trusted it and took the higher package plan thinking that whenever I want I can cancel the ECS. Also I told him that if the leads are not proper we need to change the category as we did it in earlier contract.

Within 3 days there was no proper leads and I continuously asked him to change the category as per discussion that we had earlier and now it's more than 10 days not even single conversation happened or most of them are not valid leads. I called just dial customer care, I wrote to them many times and they said it is ECS payment and that I will be charged this amount & every month. I informed that I was told that it can be canceled any time, to which they denied and said that it will continue for 1 year or atleast 3 months notice should be given as per the contract I signed.

In additional, I received the soft copy agreement from Justdial, I replied that I dont agree to the terms & conditions and there is no reply for same too.

And when I went to my bank to stop the ECS service but as per bank it is an agreement between two parties and they can't stop it.

The worst part is, not received proper leads not even single conversion happened (They have all records they can check from their side too) even after investing Rs.20000 and they wont stop ECS untill 3 months and in another 1 week they will send another Rs.19390 ECS debit.

Also, I am planning to proceed legally, any suggestion will be highly appreciated

Looking forward to your support.

Thanks

Please unsubscribe me from all athetic training centres and also from all the other things for which i inuired. For example pest control service etc. Some person has wrongly added my number in justdial because of which i am getting unnecessary calls through out the day. Please remove me from all the services which the person has availed on my number. Further request the just dial that in order to avoid such mal practice please send the confirmation code in order to verify whether it is an correct application or not. Request you to resolve as soon as possible.

We have given just dial mail in writing in july 2018, to stop the ecs debit from our account and discontinue their services. They assured after three months ecs will not be debited and stopped. We asked for contract copy signed by us they have not provided us till date.
I warned them i will approach consumer court still they are least botherd to stop the ecs and customer care telling us we dont know the last date of your contract. This clearly means they will not stop ecs forever.

Please fine this company for this fraud. Their sales persons say you can stop payment whenever you wish and take ecs forms from customers. This is looting.

We cannot cancel the ecs from their online account also as was informed by their sales person that we can cancel ecs anytime online through their website please sue this company for looting

We are being harassed by justdial employees. We are being called 3-5 times a day on each phone number for promotional campaigns by just dial. On several occasions, we have already cleared our disinterest in taking up just dial services to its employees. Yet, we are called again and again at inconvenient hours for taking just dial packages. At times, the just dial employees also become abusive over calls and use foul language.

I had paid rs. 8900 to just dail executive mr. Surender on 20th november 2018.
But they did't start services today 30th november 2018.
They are diducting my money every day but services are not activated.

They took money but not giving services after 10days

I had word with mr. Surender he dos't know anything now.

I would request you to kindly do me favor this is my hardearn money.

Thanks

We are availing just dial services from[protected], and from the beginning onwards and not receiving any proper services and responses which committed by your executive.

Received the first call from your TME, Ms.Aiswarya and based on that your Executive Mr.Riyas met us for further discussion, and all the procedures done by Mr.Riyas.
Your executive committed to us that following at the time of discussion

1. While discussion with Ms.Iswarya committed that our name will be listed in first 3 listings, At the final stage of contract signing they told the first three listing transferred into bidding policy so cannot include with this package.(Wrong offers given and took the order)

2. We given first payment on february and they told the services will be up within one month maximum, But fails the following:
For website creation they took almost 2 months
Till now not issued JD certificate
Till now not created App for IOs and Android
3. For Domain JD told customer need to purchase and hand over the detail to JD. based on that we purchased the domain and handed over the details(Attached the screenshot sent to Mr.Riyas/ Attached the mail sent to JD). But JD purchased them self a domain (not took our suggestions) and deducted the money form our account. And till now not conveyed us the username and password of the domain which you purchased also lost our money.

4. From the beginning onwards we fed up with Just dial services, and the management took decisions to cancel the services on July onwards, for that we sent mails to Just dial called Mr.Riyas and Ms.Aiswarya. She is not picking the phone and Riyas always making the phone busy and not reply in proper manner( all the screenshots attached for your references). And also if required we are ready to submit the voice call recordings ( through proper channel) for the same based on the request by concern person.We are unnecessarily paying money from last June onward. Before 2 weeks we called Mr.riyas and he told he will do the needful for cancel the services but on 15th november again deducted the subscription amount.

5. At the time of contract Riyas conveyed us that the subscription is for 12 Months and its price is around 49, 560.00. And within 9 months we paid around 53, 584.00

I have paid Rs 34, 500 on 17th April 2017 to Just Dial for the services to generate leads for English speaking courses under there supreme package.

And I was getting 2-3 leads in a day on an average.

I got call from Just Dial Sales team that, there is slot free in the top package (Platinum package)and you well get more number of leads if you go for Platinum package.

Mr Atul Pandey visited and explained about the platinum package and showed that you will be getting 15-16 leads per day if you go for Platinum package for Rs55, 000 for a perios of six months, on 10th March 2018.
A new Contract has been started on 21st March 2018 for the platinum package.

On 24th March 2018, I have called customer care, Mr Atul Pandey and Also emailed justdial team on the registered email address that I am not getting leads as projected at the time of sales pitch .

I stated that I have got only 2 leads in 3 days, so please refund my money, as I am not getting what was projected .

I followed with Mr Atul Pandey to solve the issue or refund my money, I have told by him to wait for sometime, as it gets sometime (month or two )to get the leads .

I kept on following just Dial team and Mr Atul Pandey for the issue.

All I got was false promises to resolve the issue .

A month before the expiry of the platinum contract they asked me to provide the proof for projected leads, which I provided to them .

And then they told me that we sorry for the inconvenience caused and we can offer you extension of Rs 10, 000 .

I said I have paid Rs55, 000 + 34, 500 for all my two contracts and you are offering me only 10, 000 which seems to be unreasonable and unacceptable .

I asked them why are you offering Rs10, 000 extension where I have paid 55, 000, they said because only one month is left in expiry of your contract, I said But I have raised the concern on the 3rd day of activation of contract, so it’s not my fault .

Finally the contract was ended in six months only .

Date : 16/11:2018
Client number : [protected], [protected]
Company name : Elegant screen.
Name : A.K Ganga prasad.

Called him for fixing the mosquito doors after getting sms from just dial.he got the advance amount of Rs.5000 and he did not come to the house for completion of job last fifteen days and tried calling him many times but he is not attending the call.
After asking for the refund through whastapp, he is not very responsive.

Please help us in getting the refund amount and by taking necessary action against him.

PFA doc for bill details.

Regards,
N.kathiresan.

I want to terminate my contract with justdial since i m not happy with the service. But they say it's one year contract and can't close it in between so i have to pay 7000 every month till april 2019 which is waste of my money and is not giving any results.
Pls help and aid request to take strict action against the executive and manager handling my account.

My name is sachin rashinkar from mumbai, on 13th oct'18 i was doing payment to one of placement agency in delhi for some services, but during transaction my debit card is debited with said amount of rs. 12980 but it was not get credited to that agency, it means that transaction has been failed during transfer. After that called many times on jdomni customer care number for refund of money. But they had given different reasons to not able to refund the money. So request just dial.com to refund the money.

M/ akshaya fabricators, by prop. B s ranjith raghav, no.44/26 viitasandra village, opp: vibgyor school, begur hobli, bangalore 560068 (Mobile n0.[protected]) has taken an advance payment of rs15000/- on[protected] for undertaking some fabricating works in my residence. But he neither carried out the work nor returned the money even after contacting over the phone several times. Now he has switched off his mobile and not in contact. Today on[protected] i visited his factory. His factory is locked and it is learnt from the landlord that he has not paid the rent for several months and also not doing any job there. On asking the neighbours it is learnt that he has done similar things for many people. Even police reported being searching for him on complaints by some customers. Hence i request you to kindly help me in getting the advance money back. I have paid him the advance only because he is registered with you.
Thanks and regards
Mahabala shetty
Email. [protected]@rediffmail.com

My name is vanitha. I got a phone from this number [protected] .
A lady said iam from utkarsh finance, lucknow and iam making call by seeing the request of loan made by you in jd.They said that they provide buisness loan without collateral so i sent my buisness details like itr, bank account statement, adharcard, paytm.On the very next day they called me and said your loan is sanctioned and you want to give 10000 as security deposit to this bank details
name-dharmendra
ac no-[protected]
ifsc code-utiboo3429
bank -axis bank
ifsc code-.I had a doudt and called to utkarsh bank, lucknow toll free number .They said they dont provide any loan to people belongs to chennai as they dont have branch in it.
So i blocked her number .
Pls jd dont send the contact details o[censored]s to the fraud agents like this.

Hi,

I would like to bring into your notice a case of fraud. I had to travel from Patna to Mumbai on 27th November, 2018 so I contacted many agents.

One of person claimed that he'll provide Tatkal tickets with Service charge of Rs.500/-

He asked for majority of fare amount and rest after ticket confirmation. (Proof of payment and chat attached).

He provided his bank details :

Federal Bank
Name : Umesh
Acc No : [protected]
IFSC Code : FDRL0001369

His contact no is : [protected]

We had first contact with him on 23rd Nov, 2018.
We made him payment on 24th Nov, 2018. We paid via ICICI Bank
He said he will give us the ticket on 25th Nov, 2018.

From 24th Nov, 2018 evening we are not able to contact him, in fact his number comes as unreachebale. I have called on his number thousand of times. Today (26th Nov, 2018) I called him, call got connected but he cancelled the call and after that the number is unreacheable. ( Call logs attached in mail).

The agent gave us no ticket and we had to suffer a lot due to this. He is definitely a fraud. Please provide a relief to us.

I have attached all required proofs.

Hello,

I am a business women and subscripbed for one year. After advance notice of 9 month still justdial company has not stopped my services with them and still they are deducting ecs from my bank account.
When i spoke with their ecs team, they said it is auto-renew agreement. I demanded agreement and still not received their cusotemr agreement. I want my refund. These people are fake and not doing business. They just loot the customer.
Please help.

Hi team,

This is regards to just dial register number [protected].
We have tried to reach just dial multiple time to stop ecs but it is surprising that as we are getting continuous email that saying as "as per our recent discussion.., your ecs stands continued"

Also we have contacted ecs team (Spoke to bhavana) again today regarding the same but there was no solution provided yet.

Request you to please help us on getting below services from just dial
1) need to process to stop ecs service at earliest
2) need some help as we are trying to reach multiple times local marketing person but no response yet.
3) requested agent to transfer call to senior or floor supervisor/manager but not transferred.
4) same has been informed to just dial customer and ecs team but no solution provided yet.

Request you to please do needful at the earliest.

I am dr. Shilpa sangore, pediatrician from borivali west, mumbai. I had fone paid listing for my clinic, medistar children's clinic, on friday 23/11/2018.
Mr robby malhotra had come to me and discussed details about paid listing.. He told me to do online payment of 17, 700 rs so that the procedure can be done fast. So i did online payment of 17, 700. He told once the details will be updated after 24hrs ur name will be visible if anyone...

I am a regular customer of just dial ahmedabad since last 10 years, but i am facing the problem since last 2-3 years, i book my space for the year 2015-16 in rs. 48000, the company mention wrong information, so i am keep on telling them and the company took the whole year to resolve it after that i called just dial office and ask for the sales manager, then the person called jaspalsingh a sales manager visited my office, i again give the business of rs. 125000 for the year[protected], this guy again made a mistake in the key word and he area, with my surprise again i keep on calling and forwarding the messages to this sales manager for almost a 9 months he keep on promising and never turns up and never ever lisen my problem and never try to resolve that, i personally visit the office meet the director but he also didn't help me or he was not bother to take any action on this issue or to that senior person, you can receive the calls from just dial till you didn't sign the contract once when you sign and pay the money nobody from the company will ask you in feature that company is providing the proper service or not, you will only receive the call once when your service are going to expire, in between nobody care/lisen/bother your problem.

I am really very very upset to see the attitude of ms shaalu of your branch noida.
I talked to her regarding the change of address which just dial has put wrongly. We have been following up for this for the last one month and every time it is said that it will be done in 24 hours. But till date it is not been done. We have paid the money and not getting customers due to wrong address. When i spoke to shalu she told me that she is on...