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JustDial.com reviews & complaints page 13

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A
aniketceo
from Delhi, Delhi
Jan 20, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
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I tried justdial for 5 months and changed categories. to get better leads but every time same low-quality leads, some are looking for courses, some are looking for jobs.
I wanted business leads but I got none of the business leads.
I called support but they are very rude and unprofessional they just decline the call while you wait for the answer and message your query is resolved from our end.
in starting they took 3 months advance and after a year you will get this three-month advance service. I asked if I close it before 1 year they told me you can utilize it for the next 3 months.
but now they are saying to use the service for 12 months to utilize that 3-month advance?

concussion: JUSTDIAL is a fraud company and doing SCAMS
JustDial.com customer support has been notified about the posted complaint.
Hello Aniket,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial.
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    S
    Surya Raghuwanshi
    Jan 19, 2023
    Jan 21, 2023
    This thread was updated on Jan 21, 2023
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    Address: Vijaynagar, Indore

    He is worst management an scammers in market government should take legal action against this people he is fake an executive are very cheaters first give commitment an after payment no one give response single lead not received from last 3 month fake cheaters Justdial Ltd government should take action against the Justdial Ltd we all facing the problem please contact us we start a group an file a leagal case against this cheaters i have alredy 3-4 company who faces the issues so if any one file the case against this cheaters contact us [protected]
    JustDial.com customer support has been notified about the posted complaint.
    Hello Surya,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial.
    Hello Surya,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial.
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      Surya Raghuwanshi
      Jan 19, 2023
      Jan 21, 2023
      This thread was updated on Jan 21, 2023
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      Address: Indore

      Justdial is biggest scammer an cheater in Market first his employee given commitment we increase your sales every day given you 5-6 leads but after pay the deposit amount Justdial not coordinate with client I'm facing the issue more than 2 month he is the biggest scammer every month ecs deducted single lead not received from last month more then 15000 already taken now higher management also sleeping no one responded in mail i file a complaint legally an shortly done the FIR in local station Also i have all the proof via mail an WhatsApp government take seriously an suspended his licance every customer trouble with this scammers.
      JustDial.com customer support has been notified about the posted complaint.
      Hello Surya,

      We are sorry to hear that you have a concern in your contract.

      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial.
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        A
        arora1982
        from FARIDABAD, Haryana
        Jan 19, 2023
        Jan 21, 2023
        This thread was updated on Jan 21, 2023
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        I Mamta Arora owner of Pranav Tourism Pvt Ltd had received calls from just dial.Ms Sapna Call us and told her company details. previou in 2018 Mr Madan Contact us and told about his company . We paid 45000 + 28000 = 73000 to MrMadan in favour of Just Dial for generating Lead but we do not get any lead from just dial . 2 year later Ms Sapna Contact us and told about company we told me for last experience but she confidently said that this time it will not done you just pay 4720 amount by cheque and 2360 emi will be deduct from your account monthly. We paid 4720 and sign on ecs form for emi. But EMi faild due to Just Dail filled wrong name on form. Then Ms Sapna avoid me and not picking my call. Now today Mr Azruddin came to our office and said now again you have to pay 3540 advance and 3540 emi montly. This is totally wrong with me and my Company. Please refund my all amount . Otherwise i will take stick action against Just Dial. If i require i will go to court for the same matter.
        JustDial.com customer support has been notified about the posted complaint.
        Hello Mamta,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial.
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          A
          ABHISHEK akengg
          Jan 19, 2023
          Jan 21, 2023
          This thread was updated on Jan 21, 2023
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          Dear sir,
          I am the director of ak engineering, I have purchase just dial service from priti pundir, plan details from priti she said that you will trying this only one month plan, &she send nach certificate by whatsApp, I attest this nach for only one month &also I will advance by bank transfer inr 7080 rupees, first problem is my account is ready 20days late as the amount transfer first, I will complain for close this account to [protected], jd team said that you will raise a complaint and after that complain we will close your account, after that complain just dial cut 3540 every month from last 3 month, I will contact to just dial team but there is no response, I will trying to contact to priti pundir she is not pic my call or not respond, sir please update how I will manage this problem, this money is for me not for fraud company there is a scam, sir there is no service manager, no service only cut the payment cut the payment chor company.
          Sir i am helpless please help me, if this problem is not solve i suicide
          JustDial.com customer support has been notified about the posted complaint.
          Hello Abhishek,

          We are sorry to hear that you have a concern in your contract.

          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial.
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            S
            Subhadeep Porel
            from Kolkata, West Bengal
            Jan 18, 2023
            Jan 21, 2023
            This thread was updated on Jan 21, 2023
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            Address: Just Dial Limited Palm Court Building M, 501/B, 5th Floor, New Link Road, Beside Goregaon Sports Complex, Malad (W), Mumbai - 400064.

            Sir/Ma’am
            I had enrolled for JustDial subscription through ECS mandate on 12/10/2022 for my shop Shree Vishnu Enterprise. The enrollment was done via JustDial agent Mr Dipanjan Paul (Mob: [protected]). He had promised to hand-deliver all the agreement documents as well as provide copies of all the signed documents within three working days. But till date, no documents have been delivered to me. The agent is not responding to my telephone calls. JustDial is also not responding to the grievances.

            On feeling unsatisfied with the service and due to recent financial constraints, JustDial was requested via email on 04/01/2023 and 11/01/2023 to cancel the service as well as to cancel the ECS mandate.

            But till date, the requests have not been paid heed. The company only informs via telephone call that the service cannot be cancelled. They refuse to give anything in writing. The company has been deducted Rs 2359.00 on 17/01/2023 from my bank account using the ECS mandate even after the cancellation request.
            JustDial.com customer support has been notified about the posted complaint.
            Hello Subhadeep Porel,

            We are sorry to hear that you have a concern in your contract.

            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial.
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              S
              Surya Raghuwanshi
              Jan 18, 2023
              Jan 21, 2023
              This thread was updated on Jan 21, 2023
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              Address: Vijaynagar, Indore

              He start my lead base package first after start the package single lead not received till 2 months he waste my time an money harrasment level sirf pasie chiye inko sb fake commitment karke executive bakwas h sabhi no one take responsibility fake company with no values
              JustDial.com customer support has been notified about the posted complaint.
              Hello Surya,

              We are sorry to hear that you have a concern in your contract.

              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial.
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                S
                Sulochana RamMohan
                Jan 15, 2023
                Jan 16, 2023
                This thread was updated on Jan 16, 2023
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                Address: Trivandrum

                Simon Sunil of Sania Constructions took money in advance but did not complete the work.
                JustDial.com customer support has been notified about the posted complaint.
                Hello Sulochana,

                We are sorry to hear that you have a concern in your contract.

                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial.
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                  S
                  Surya Raghuwanshi
                  Jan 14, 2023
                  Jan 16, 2023
                  This thread was updated on Jan 16, 2023
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                  Address: Vijaynagar, Indore

                  Fraud company bakwas management paise lutane ke liye company open hue h CUSTOMER ko koi response nhi after taking payment baut ki fake executive team h jo sirf paise k buke h CUSTOMER k problem se koi matlab nhi guys don't go to this ###. I'm facing problem last 2 month but still single lead not received just asking more money now to deliver leads company band krke jail jane chiye sbhi employees ko
                  JustDial.com customer support has been notified about the posted complaint.
                  Hello Surya,

                  We are sorry to hear that you have a concern in your contract.

                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial.
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                    M
                    mittalankit03
                    Jan 14, 2023
                    Jan 16, 2023
                    This thread was updated on Jan 16, 2023
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                    I purchase a plan from justdial for my business ACCUPRESSURE HEALTH CARE CENTER YAMUNANAGAR.
                    I want to close the service.but just dial team not supported me and deduct emi of 1475 rs every month.on time of purchase i give 3 month advance emi.i want my service to be stop and refund my advance
                    JustDial.com customer support has been notified about the posted complaint.
                    Hello Ankit,

                    We are sorry to hear that you have a concern in your contract.

                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial.
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                      S
                      Surya Raghuwanshi
                      Jan 14, 2023
                      Jan 16, 2023
                      This thread was updated on Jan 16, 2023
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                      Address: Vijaynagar Indore

                      I start the package from Just dial Ltd in November paid 4720 INR to Justdial company executive given false commitment regarding proper lead delivery from next week after the payment he is not responding the call after 15 days your team change the executive he stared my package an take 2360 INR again 1 new ECS now I'll pay total 7080 INR still my package would be activated but single lead not recieved from Justdial from last 2 month your whole management known about this issue I'll share approx 7-8 mails to higher to lower management but i think all are cheater working in this company. You are wasting my precious 2 month an taken my money also but no one responded really worst management in Justdial i definitely not recommended to any one go with Justdial
                      JustDial.com customer support has been notified about the posted complaint.
                      Hello Surya,

                      We are sorry to hear that you have a concern in your contract.

                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial.
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                        K
                        Jan 13, 2023
                        Jan 14, 2023
                        This thread was updated on Jan 14, 2023
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                        I have enquired for plumber and I received call from one plumber Sharuk and he was told me we are from Justdial we received your request and he came for work before work he request for advance amount and we provided him and he was told to us will come back taking material but after that he was not came and my number is put in block list and all.

                        Please raise complaint as well as please provide me the registration details on mail id [protected]@gmail.com of plumber Sharuk - [protected] I need to raise FYI against him.
                        JustDial.com customer support has been notified about the posted complaint.
                        Hello Rahul,

                        We are sorry to hear that you have a concern in your contract.

                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial.
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                          A
                          ANKIT gpt 12345
                          from Rajkot, Gujarat
                          Jan 11, 2023
                          Jan 13, 2023
                          This thread was updated on Jan 13, 2023
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                          Address: ANKIT GUPTA

                          Please take a step. Share your story and sign the petition:

                          Stop Just Dial's ECS Payments

                          https://www.change.org/p/delhi-justdial-com-stop-just-dial-s-ecs-payments?recrui...

                          Dear sir/mam,

                          I am ankit gupta and I registered my business on just dial in dec 2022. As per the executive that visited me (named vishal), I can avail the facility (get leads) for 3 month . I took the risk as I was starting my business and gave him the cheque. The amount got deducted from my account in january starting. I started getting leads.

                          Executive (Vishal) told me that we can unsubcribe your subscription at any point of time but he have never told me for the same.now even when i need him to visit in my office for my business purpose neither company persons are responding nor vishal.

                          The worst part is, the just dial executive got my signature on the ECS form telling me that it will be an EMI for 3 months.

                          Looking forward to your support.

                          Thanks
                          JustDial.com customer support has been notified about the posted complaint.
                          Hello Ankit,

                          We are sorry to hear that you have a concern in your contract.

                          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial.
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                            A
                            Abhishekgoyal2390
                            from Bhopal, Madhya Pradesh
                            Jan 11, 2023
                            Jan 13, 2023
                            This thread was updated on Jan 13, 2023
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                            Address: Bhopal

                            Hi Team,
                            I would like to resolve an ongoing issue with your service. I've already paid Rs 3540 and EMI
                            Of Rs 1180. I was offered a different plan and without my consent a completely different service was activated and I'm paying for something that was not agreed. I want to cancel the entire subscription, I'm completely dissatisfied with the service offered by your representative, I'm chasing to get this sorted and getting false promises.
                            Business: Divine Computers ( Gulmohar Bhopal)

                            I feel cheated and would need immediate assistance!

                            Regards,

                            Abhishek Goyal
                            JustDial.com customer support has been notified about the posted complaint.
                            Hello Abhishek,

                            We are sorry to hear that you have a concern in your contract.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
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                              K
                              Krupavar
                              Jan 10, 2023
                              Jan 10, 2023
                              This thread was updated on Jan 10, 2023
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                              Address: adilabad
                              Website: www.justdial.com

                              Refer to CEO of the company and big alert to all india business owners and future all start up entrepreneurs.

                              me was the victim of just dial company and worst service ever seen in 21 century being listed company in stock market .

                              you can see your performance
                              be a service oriented company
                              ceo not suitable to run business start begging business'.
                              do not use india base platform or advertise company any more .

                              respond immediate or l will record video and post on social media

                              my story and well feedback and suggestions not to involve in just dial any of the products now onwards

                              just dial is fraud company and hiring lot of sales men and girls for trapping small business owners by telling nice and polite story and none of the plan will work in business' expansion.

                              marketing team is pressurized to buy plan and after that no service provided and only you will get call for upgradation only

                              before buying any service just call and i will suggest best my number is [protected]

                              kindly share till to reach ceo of the company .
                              company should think and solve now otherwise no future

                              how long you will cheat and become india number 1 company ???

                              call me and check my purchase history .
                              JustDial.com customer support has been notified about the posted complaint.
                              Hello Krupavar,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial.
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                                Y
                                yrholkar
                                Jan 9, 2023
                                Jan 10, 2023
                                This thread was updated on Jan 10, 2023
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                                For 2 years just dial has been calling me at least once a week asking for some amisha investments, which I have nothing to do with

                                I have told them dozens of times they have the wrong number and to update their system but they do not

                                this is harassment!
                                JustDial.com customer support has been notified about the posted complaint.
                                Hello Sir,

                                We are sorry to hear that you have a concern.

                                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial.
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                                  AkshayBLB
                                  from Belgaum, Karnataka
                                  Jan 7, 2023
                                  Jan 8, 2023
                                  This thread was updated on Jan 8, 2023
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                                  Address: Belagavi, Karnataka, Belgaum, Karnataka

                                  I owner “Belgaum Light Blocks” has requested just dail to stop ECS as firm is already closed. I made this request on 17th December 2022 to the executive named Nagesh and he suggested me to make pending payment, also he tolled will do call back after 10 mins to confirm the payment. But I did not received any call back and after few days I called just dail and everyone said the case with Nagesh and he need to resolve and call back will be arranged from Nagesh but I did not get any call back, mean while I come to knew that just dail did not received any payment. I collected mail id [protected]@justdail.com later [protected]@justdail.com and forwarded payment receipt details but after two days I got the message in inbox stating RECEPIENT EMAIL SYSTEM REFUSED ACCEPT A CONNECTION. Just 2 days back Nagesh spoke with me and he gave me his mail address nagesh.[protected]@justdail.com and even after two days inbox stating RECEPIENT EMAIL SYSTEM REFUSED ACCEPT A CONNECTION. I even mailed from my alternate email after suggestion from Mr Nagesh again same messages appearing. I requested him to arrange any local executive so that I can handover my payment receipt but I am not getting any confirmation. Last two executives I already conveyed if your simply making rounds around executives and not stopping ECS, I need to reach local CONSUMER FORUM COURT to get stop ECS
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 08, 2023
                                  JustDial.com Customer Care's response
                                  Hello Akshay,

                                  We are sorry to hear that you have a concern in your contract.

                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial.
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                                    Alok Pandey1393
                                    from Kolkata, West Bengal
                                    Jan 5, 2023
                                    Jan 8, 2023
                                    This thread was updated on Jan 8, 2023
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                                    I’m getting so many calls from Just Dial even though i have asked them to stop calling me, and hundreds of landline numbers from where they call. Please ask them to STOP CALLING ME FOREVER. NO SERVICE IS REQUIRED.
                                    They have registered my number against some restarurnt I have told them so many times that this number does not belong to any restaurent, Please do not call, but I think they do not care about my request.
                                    Con: [protected]
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Hello Alok,

                                    We are sorry to hear that you have a concern.

                                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial.
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                                      shahforum2611
                                      from Mumbai, Maharashtra
                                      Dec 29, 2022
                                      Dec 31, 2022
                                      This thread was updated on Dec 31, 2022
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                                      Address: Malad

                                      2 months doen payment ecs was cut by @justdial for a contract with my company
                                      We stopped contract as justdial was not able to provide said leads
                                      Two month downpayment contract was activated as we had already paid for it
                                      Now suddently after 10 days (50 days remaining) again justdial has stopped sending leads
                                      Ofcourse the leads thru all this period have been almost useless, but atleast they can be true to their words
                                      Area manager is not responding anymore
                                      And justdial is not ready to provide refund as well
                                      Please stop fooling customers in name of contract if you cant fulfil the requirements that you promise @Justdial
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Hello Sir,

                                      We are sorry to hear that you have a concern in your contract.

                                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial.
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                                        Mohanksp97
                                        from Bengaluru, Karnataka
                                        Dec 28, 2022
                                        Dec 31, 2022
                                        This thread was updated on Dec 31, 2022
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                                        I made a agreement to justdial within 15 days i asked to stop the service due to irrelevant and spam services i was getting and i clearly mentioned. No ECS to be triggered to my bank account . Even after that they trigerred the ECS for 6 times in 25 day period and now if i ask them they say we are not responsible as future ECS has been stopped now i got a deduction of Rs.3500 from my bank due to ECS Failure. Which i many times informed the company to stop the procedure from 15th day of commencement and they took deposit of 9720/- and now they wont even return the deposit and now they are saying we cant give the money back. In these past 35 days i am mentally disturbed so much and bearing the penalties from my bank of 3500Rs. Which is not acceptable
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Hello Mohank,

                                        We are sorry to hear that you have a concern in your contract.

                                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                        Regards,
                                        Team Justdial.
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