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JustDial.com reviews & complaints page 142

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N
Narinder Khanna
from Gurgaon, Haryana
Jun 21, 2018
Dec 26, 2022
This thread was updated on Dec 26, 2022
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re: designing of web site by hdwebexperts.com

Address: New Delhi, Delhi, 110008
Website: Hdwebexperts.com

Dear sir,

Kindly note that i submitted a query for providing a list of web site developers on 23 april 2018.
Within half an hour, mr. Parikshit bajaj, of hdwebexperts, landed up at my office and told me that he had received my details from justdail.
He collected 8, 000 in advance towards the development of informative web site and assured me that he will develop and provide it within 7 days.
He is neither...
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Victory Innov
from Bengaluru, Karnataka
Jun 20, 2018
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Address: 560090
Website: www.victoryinnovations.com

I have got a website done through justdial and now it been hacked by some one who is publishing kutchina effile chimney on our website and taking orders and confirmations sent from our email i’d. Please immediately block the website and investigate. I will also be lodging a police complaint on this issue. Please be informed we do not sell any product what so ever. Someone is fraudulently using our website to sell the above mentioned cheminy.
+2 photos
Jul 23, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2018
JustDial.com Customer Care's response
Hello Victor, Our team will be in touch with you shortly .
Hey Justdial! I am Pratyush Jagtap, I have a problem that whenever I get message regarding any thing, the salutaion is always in my surname that's Jagtap and I want it to be changed so please take some action or change my name to Sam Jagtap. My number is [protected] and email id is [protected]@gmail.com, Thanking you!!!
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    S
    from Bhusawal, Maharashtra
    Jun 20, 2018
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    Today i have done5 transaction amounting to rs 9999/- each which was a fraud transaction done by placement agency by providing link to my email id. I have make the payment but did not received any message for the sane. Later on when i check my account no i came to know that amount has been debited to my account and i have been cheated by placement agency who promise me that not a single amount will be debited. Kindly help me and refund me my amount
    +2 photos
    Aug 1, 2018
    Complaint marked as Resolved 
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Jun 21, 2018
    JustDial.com Customer Care's response
    Hi Shaliesh, You have spoken to Justdial today and also forwarded the transaction details . Our team will get in touch with you shortly
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      parveen k
      from Gurgaon, Haryana
      Jun 20, 2018
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      Address: Gurgaon, Haryana, 12203

      A guy from Shank- [protected] was come at my home for Just Dial ad purpose and he did promise me 10-15 call suppose to received from customer, At the starting he forced me 2 month trail period but in a month I did not receive any call from customer via just dial .
      Now I came to know my agreement is for the 10 year and they force me to pay the bill but I don, t want to continue this service,
      No one is responding my call customer care is also giving excuse again and again .
      Now the shank is not picking my call .
      Please help me to resolve this issue, how I can stop this service .
      I am very frustrate with just Dial .
      Jul 22, 2018
      Complaint marked as Resolved 
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Jun 21, 2018
      JustDial.com Customer Care's response
      Hi Parveen, We would like to hear more about your concern. Please write a line about it along with your contact number at [protected]@justdial.com so that we can check what exactly happened
      my number is [protected]
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        S
        Shipra Chawla
        from Gurgaon, Haryana
        Jun 20, 2018
        Resolved
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        Address: New Delhi, Delhi, 110092
        Website: www.devtutorsbureau.com

        The owner of this bureau makes false commitments despite of his inability to provide satisfactory services n can spoil anyone's career. He makes his people give great reviews on the site so that innocent people fall in his trap. Do you guys look into the matter like this? Such people use platforms like yours n spoil their reputation as well as yours.
        I really request you to please take a strict action against him n his bureau so that what i have faced, others shouldn't.
        Aug 1, 2018
        Complaint marked as Resolved 
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Jun 20, 2018
        JustDial.com Customer Care's response
        Dear Shipra,

        We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com so we can revert back to you.

        Team Justdial
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          Y
          yashgodiyal
          from Gurgaon, Haryana
          Jun 19, 2018
          Resolved
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

          Alok (Sales Executive of Just Dial) informed me at the time of registration that if in future i need to close my JustDial service it will take around 1 one month. Now when I spoke to customer care they are saying it will take 3 months to close the service & till 3 months I have to pay for my service regularly.

          Even the customer care support is not appropriate.

          On[protected]while talking to customer care for 5 minutes in the middle the executive said its lunchtime i'll call you in next half an hour, but i didn't received any call from there side after that.) - Here is the call recording (https://youtu.be/Gp6WJUyDJXo)

          On[protected]here the customer care response was like he is my boss). Here is the recording for support - (https://youtu.be/vlIt0oV9h8s)

          On[protected]after having a conversation with Customer Care Executive i called up so many times to sales executive but he didn't respond. He was online on whatsapp but not responded my call). Below attached photos are the proofs.
          +3 photos
          Jun 22, 2018
          Complaint marked as Resolved 
          JustDial Support team contact me over the phone & resolved my ECS query. Finally, my ECS is now stopped by JustDial side & they mailed me for the same.
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Jun 21, 2018
          JustDial.com Customer Care's response
          Hello Yash, Post our conversation with you yesterday, the ECS has been stopped and the same notified to you as well .
          Team Justdial
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            K
            kishore kumar.R.R
            from Chennai, Tamil Nadu
            Jun 19, 2018
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            Address: Mumbai City, Maharashtra
            Website: Green grape entertainment.com

            One the Green grape entertainment which is justdial certified production company calls me for casting and tell that am selected for one role in future serial..But they ask me to pay 10k for that...I also pay 6k and recieved the contract form...But now they ask me to pay 15k.they are cheating me..i ask them to refund my money..but they wont refund..I had all the proofs for the Money Which i sent..i send yOu below the screenshot of Paid amount
            +1 photos
            JustDial.com customer support has been notified about the posted complaint.
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              A
              Ankit28fm09
              from Delhi, Delhi
              Jun 19, 2018
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              Address: New Delhi, Delhi, 110017

              Yesterday i filled a rqst for led screen on your jd app. After few seconds got so many calls from your vendors.in all of them one of your vendor used abused language to me wont be able to type all such words here. His number is [protected]. We r senior citizens and retired from govt services as a class one officers. Plz do some actions against him or else i’ll complaint fir. My number is [protected] (New delhi).
              Jul 26, 2018
              Complaint marked as Resolved 
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Jun 20, 2018
              JustDial.com Customer Care's response
              Dear Ankit,

              We are sorry to hear that you have a concern. We have escalated your feedback to the concern team and necessary action would be taken.

              Team Justdial
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                S
                Sumit Parbate
                from Mumbai, Maharashtra
                Jun 19, 2018
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                Address: Pune, Maharashtra

                I own a business named sheetal sweet corner in talegaon dabhade, pune. I had registered my shop on just dail only for a month the guy who had come here registwred it and said its only for a month then afterwards they will call you and ask wheather you have to continue or not so after a month also there was decduction from my account so i called juat dail then they said you have opted for one year plan you cannot cancel it now then after a year even when my plan was completed there was ecs going to just dail they did not call me for renewal they continued it and when i saw that ecs is still going i called them and they said you have to call us i had an argument with them and they said we will cancel your plan on emergency basis and from now your ecs will not be deducted and he said im saying this on record so you wont need any proof then too there are deductions from my account few days before when i called them they said will call you back but didnt get any response from them today this is third time i called them and had a agrument they gave me same reply that we will cancel ur plan on urgent basis your team is saying its your duty to call us for confirmation of cancellation but if your saying im canceling on urgent basis then who can you say that you did not call for confirmatiom of cancellation and your employee didnt even tell me for confirmation such a poor service from your team had a worst experience i told them to check recordings but they are saying its your fault how can you say this to me when your telling that im doing this on urgent basis and not even providing me proper information is this your service please check those recordings and let me know if there is any such information provided in those recordings you are not answerable but if what i said is there in those recordings you have to refund my money because i had cancelled your services
                Jul 30, 2018
                Complaint marked as Resolved 
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Jun 20, 2018
                JustDial.com Customer Care's response
                Dear Sumit,

                We are sorry to hear that you have a concern in your contract, have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Team Justdial.
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                  Amit Dhoundiyal
                  from Noida, Uttar Pradesh
                  Jun 19, 2018
                  Resolved
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                  Dear sir,
                  I had informed just dial many times (Past 20 days) (Mr aushtosh) of cancellation of service contract between gyan academy & just dial with effect from 14 june 2018.
                  Despite my information of cancellation of contract, i got no feedback from just dial about the status of contract.
                  Now they are going for auto debit of monthly service from my bank account.
                  This contract stand null & void, so no liability arise from my side.

                  Thanks
                  Amit dhoundiyal
                  Jul 21, 2018
                  Complaint marked as Resolved 
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 20, 2018
                  JustDial.com Customer Care's response
                  Dear Amit,

                  We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                  Team Justdial
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                    M
                    manasathej
                    from Delhi, Delhi
                    Jun 18, 2018
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                    Address: 571121

                    Someone put my contact details in just dail. Please remove the same
                    My name : dr. Padmaja phone number [protected]. Unknown persons are calling to my number everyday for unnecessary reason. Its very difficult to manage. I have not updated the details and not shared in any websites. I don't know who put my number and basic details in justdail. It will be helpful, if you help me
                    Aug 2, 2018
                    Complaint marked as Resolved 
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 19, 2018
                    JustDial.com Customer Care's response
                    Hi Dr Padmaja, the inconvenience is regretted . We have noted your concern and will soon provide a resolution . Our team will be contacting you shortly post which the number updated will be removed .
                    Team Justdial
                    Very Bad Service, After Taking Advance payment of Rs. 6900 & Monthly ECS Rs. 3500 /- Not Cancells the ECS even after Cancellation Request . I have Take the Just Dial Service, looking at the Name & Abhitabh Bacchan, Who works for Money for this Company
                    delta water's reply, Jun 12, 2018
                    As per Just dial They will cancel the ECS only After Year, But After One Year they are still Cut The ECS amount Rs. 3500 /- Not Good Enquiries at all. Even Not A single Rs. Benfit from company, I have Lost the Amount Rs. 6950 ADVANCE PAYMENT + Rs. 3540 ( Monthly x12) = 42480= total = Rs. 49380 /- & Still Ms. PRACHI FROM ECS DEPARTMENT NOT RESPOND FOR THE CANCELLATION REQUEST ( I am Following to Cancell since 6 Months )

                    DELTA TECH WATER SYSTEM
                    JUST DIAL REG. NO. Mob- 9637508196
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                      P
                      praveen cm
                      from Shirhatti, Karnataka
                      Jun 18, 2018
                      Resolved
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                      Please cancel my policy and refund my money which you have charged unfairly on 11/06/2018. You have taken an advance of 10, 000, and charged me another 3540 (On 11/06/2018) within 11 days of commencement of my policy.

                      I was made to understand that the first installment will need to be paid by end of the first month. Not within 10days of the first month. There was also no intimation in the form of an email, sms or a phone call to give me prior notice about this ecs withdrawal. Every bank, insurance and other services usually let's the customer know before they deduct money. Justdial's actions are paramount to stealing!

                      The just dial service has given me no business either.in fact you give more trouble by giving my number to customers who are not related to my business at all.

                      Just dial has the worst and rude customer support staff. A person named sharath attended to me and refused to cancel my policy. I regret having ever believed that justdial is an honest service provider.
                      I request again to cancel my policy and refund my stolen money.

                      Thanks
                      Praveen
                      Sport climbing india
                      Jul 22, 2018
                      Complaint marked as Resolved 
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 19, 2018
                      JustDial.com Customer Care's response
                      Hi Praveen, we have noted your concern for sorting the issue . Our team will contact you shortly to provide a resolution .
                      Team Justdial
                      They have placed my number in Behera Dhaba restaurant without my Knowledge.

                      request for cancellation - Comment #3131734 - Image #0
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                        A
                        Aryan482
                        from Noida, Uttar Pradesh
                        Jun 18, 2018
                        Resolved
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                        Address: New Delhi, Delhi, 110001

                        Justdial — fraud done by justdial

                        I’m contacted justdial for wifi contaction they send a fraud vendor of wifi connection hi take my id and rs2000 and then hi said he’ll be back in an hour but he didn’t come back and his number is also switch off now it’s 2days. From the incident. Plese help me.
                        And the justdial branch incharge mumbai and delhi (Me. Subramanyam and shivanika) they are ignoring my case and refused to talk continuously. Please take some action against both of them.

                        — fraud by justdial

                        I’m contacted justdial for wifi contaction they send a fraud vendor of wifi connection hi take my id and rs2000 and then hi said he’ll be back in an hour but he didn’t come back and his number is also switch off now it’s 2days. From the incident. Plese help me.
                        And the justdial branch incharge mumbai and delhi (Me. Subramanyam and shivanika) they are ignoring my case and refused to talk continuously. Please take some action against both of them also
                        Jul 27, 2018
                        Complaint marked as Resolved 
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 19, 2018
                        JustDial.com Customer Care's response
                        Hello Aryan, As requested by you, we had sent you a list of wi fi providers . The company with whom you availed service is neither listed with us nor their numbers updated in our database . hence we were unable to provide any solution .
                        Team Justdial
                        10/06/2018 this night 11 o clock i will boked train ticket .but ticket is not there my money will be taken in my debit card . So pls consider it .refund my money immediately pls consider faster .why should take my money pls return.
                        Sulthan Sharif's reply, Jun 11, 2018
                        I will booked train ticket but ticket will not booked my money will be taken in my card .refund my money return my immediately.
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                          J
                          janarajan
                          from Coimbatore, Tamil Nadu
                          Jun 16, 2018
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          Dear sir,

                          We taken 10 years plan and as per the process rs.5900/- in advance approved on 12 and subsequent rs.4524/- (10.06.2018, 10.07.2018 & 10.08.2018) in three ecs confirmed with justdial team manager.
                          But with out my knowledge before ecs presented and bank debited amount for rs.118+500+118 = rs.736/-.

                          This is very ridiculous and suffer a lot in bank bad impression in my bank account shown.

                          Please kindly look in to the matter and revert the debited amount.
                          This type of wrong thing will be affected justdial also.

                          Please take immediate action in this regard.

                          Thanks and regards
                          R. Janarthana nagarajan
                          Kamadhenu logistics
                          Jul 21, 2018
                          Complaint marked as Resolved 
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 18, 2018
                          JustDial.com Customer Care's response
                          Dear Janarajan,

                          We are sorry to hear that you have a concern in your contract, have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Team Justdial.
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                            vinay1220
                            from Mumbai, Maharashtra
                            Jun 16, 2018
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                            Address: 400703
                            Website: justdial.com

                            Hi,

                            I have been trying to close my account since last 6 months and every time they are just making excuses. Every month they are deducting 12000 from my account. Till now i have made more than 20 calls and i have recording of all the calls. They are just not willing to close the account and forcing me to use their services though the contract period is over. Kindly help in closing my account. How can we tolerate a company which has this kind of forced way of extracting money.
                            My company name: vk venture pvt ltd
                            Registered number: [protected]
                            Coordination number: [protected]
                            Jul 25, 2018
                            Complaint marked as Resolved 
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 18, 2018
                            JustDial.com Customer Care's response
                            Dear Vinay,

                            We are sorry to hear that you have a concern in your contract, have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Team Justdial.
                            I have book train ticket for 20 member for my brother marriage pls you will resend my money . And i will booked in justdial .resent my money faster .
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                              B
                              from Bhuj, Gujarat
                              Jun 16, 2018
                              Resolved
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                              Resolved

                              Address: 370020

                              We would like to cancel our contract we are not happy at all with your service, kindly stop our auto debit payment. As discusses your executive over the phone last week conversion we are informed same but still your sending this kind of mail.

                              Note: this treat as our cancellation of contract with immediate.
                              Simply sending all fake leads no one genuine leads.
                              Jul 20, 2018
                              Complaint marked as Resolved 
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 18, 2018
                              JustDial.com Customer Care's response
                              Dear Brijesh,

                              We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                              Team Justdial
                              DEAR SIR/MADAM,

                              Our Name:- Perfect Glaze (India) Pvt.Ltd.
                              register mobile no. [protected]
                              Bhuj
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                                shitijnagpal
                                from New Delhi, Delhi
                                Jun 15, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110085

                                Hi - i have called shri balaji service center ([protected]/[protected]) for microwave repair around 10-12 days back and he repaired the microwave & charged 1600 - but i was suspicious that he did not change any thing on my microwave just put my part again as he did not share my old part with me.

                                After 5-7 days again issue persist on microwave and we called him continuously on daily basis to see the issue as he has given 6 month guarantee for the same. He turned up after 5 days followup and shared the another part is also not working and asked for another 1200 rs/-

                                What is the meaning of repairing at first place when some other part has issue and he fooled us first time & just changed the condenser which was of cost 200 rupees.

                                Just saw another review as well for 13th may - another customer has faced the same issue with ac.

                                Need refund from him or proper repair
                                Jul 24, 2018
                                Complaint marked as Resolved 
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 16, 2018
                                JustDial.com Customer Care's response
                                Hello Mr. [censored]ij Nagpal,

                                We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number & company details at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                Team Justdial
                                Jun 18, 2018
                                Updated by shitijnagpal
                                My number is [protected]
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                                  Fusionkrp
                                  from Bengaluru, Karnataka
                                  Jun 15, 2018
                                  Resolved
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                                  Resolved

                                  We have made contract with justdial and after that they started deducting money from our bank account directly through ecs every month.

                                  Since we are not getting proper enquires we asked them to terminate our account and stop deducting ecs from our bank account but we are not getting any response from the customer care team and they are auto-renewing the agreement and keep on deducting the amount.

                                  Even after sending repeated mails and calling their customer care we are not getting any response.

                                  At the time of making the agreement their executive never told us about this & even not informed us about the auto renewal will be done after 1 year.

                                  We don't want any deduction from our account as any agreement can be terminated by giving prior notice but this is totally theft.

                                  We once again request justdial to stop deducting money from our account through ecs & terminate the agreement.

                                  Company name : fusion fitness
                                  Customer name: sushil
                                  Billing address: krishnarajapuram
                                  Email: [protected]@gmail.com
                                  Jul 17, 2018
                                  Complaint marked as Resolved 
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 16, 2018
                                  JustDial.com Customer Care's response
                                  Hi Susheel,

                                  We have noted your concern & have forwarded your request to our specialist department. You will be contacted shortly by them.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Team Justdial.
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                                    gysimha
                                    from Hyderabad, Telangana
                                    Jun 14, 2018
                                    Resolved
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                                    Resolved

                                    Address: Krishna, Andhra Pradesh, 520002

                                    I l visvanatham requested to delete bash number from you just dial because he is cheating customers and taking money by using my company name samson care center after many complaints you did not respond and i am not interested to pay any more now you have sent me the new code when i asked why you did not respond so i am no interested with you just dial so please delete my name from your side thanks for giving service by taking money
                                    Jul 16, 2018
                                    Complaint marked as Resolved 
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 15, 2018
                                    JustDial.com Customer Care's response
                                    Dear Visvanatham,

                                    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com so we can revert back to you.

                                    Team Justdial
                                    Using their jd pay service i requested one of my friend to transfer the amount for an emergency case, but till the date amount not credited to my account.

                                    Manytimes calling the customer care, sending mail their is no use.

                                    Please do the needful.
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                                      M
                                      Manish Shishodia
                                      from Mumbai, Maharashtra
                                      Jun 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: 421301
                                      Website: [email protected]

                                      Hi team,
                                      Request you to look in the matter as we spoke to mr. Vikas from justdial team for providing the leads for domestic and international tour packages but we are receiving enquiries regards to mumbai darshan only. Also we have written communication from just dial committing us will get the enquiries from kalyan

                                      Kindly look into this also we are asking him to visit our office but not responding

                                      Regards,
                                      Mollyson holidays pvt ltd.
                                      [protected], [protected]
                                      Jul 18, 2018
                                      Complaint marked as Resolved 
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 14, 2018
                                      JustDial.com Customer Care's response
                                      Dear Manish,

                                      We are sorry to hear that you have a concern in your contract, have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                      Team Justdial.
                                      I logged in justdial for develop my business so i invest 29500 rupees but still no response from just dial team and the main thing is still now i didnt get any business from this and two months gone, so kindly refund my amount AS SOON AS POSSIBLE without fail.
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