Claimed

JustDial.com Complaints & Reviews

3
Updated: Nov 5, 2025
Complaints 4272
Resolved
2024
Unresolved
2248
Contacts

File a complaint to JustDial.com

Having problems with JustDial.com?

File a complaint and get it resolved by JustDial.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

JustDial.com reviews & complaints page 159

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sneh Kumar Agarwal
from Mumbai, Maharashtra
Feb 5, 2018
Resolved
Report
Copy
Resolved

Address: Mumbai City, Maharashtra, 410210

Dear sir,

I am from "sneh agrawal & associates" firm.

Four days before mr. "noman" and backend staff "nisha" has taken one year advertisement subscription order from me.

Now my firm profile is active on your just dial whereas this is useless for me and both sales executive are not giving any reply to me. I have sent whatsapp msg, call t him many times from last three days but they didn't revert.

There are many issue with this advertisement which is

1. My firm name is showing wrong. Correct name is "sneh agrawal & associates"

2. I am in kharghar whereas but i can not search my firm with the location either kharghar or navi mumbai combination of chartered accountant.

3. Location map is not perfect showing.

4. Mention address is incomplete.

5. There are many activity shown and included by your sales staff on the time of request whereas not showing there.

I do two times call on your call center [protected] bus still my issue has not resolve yet. I am very much dissatisfied with the service. Now i do not want to take your service, kindly refund my money rs. 8000/- immediately.

In case of no reply i will be bound to go for legal compliance.

Regards
Ca. Sneh kumar agarwal
Mar 13, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2018
JustDial.com Customer Care's response
Hello Mr. Agarwal,

We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kpatel786
    from Mumbai, Maharashtra
    Feb 3, 2018
    Resolved
    Report
    Copy
    Resolved

    We wish to discontinue just dial service for which we had already raised a request 3 months back, even after several follow ups with customer service, the ecs still continues to be deducted. The service was registered for unique beauty parlor, surat for geeta patel and the mobile number [protected]. Please assist to look into the issue with urgency.
    Mar 9, 2018
    Complaint marked as Resolved 
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 05, 2018
    JustDial.com Customer Care's response
    Dear Ms. Geeta Patel,

    We have forwarded your request to our concerned specialist department and you will be contacted shortly.
    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Team Justdial.
    I had company name Ideaz Interiors which was located in Pune, Registered on Just Dial, some people made fake reviews, may be my competitor, then i changed my business but still those reviews visible and it affect my new business
    I have started a verifiied campaign on justdial.com last year.When my plan expired i got a call and informed that currently i am not interested in continuing this, but i am receiving continuous calls from justdial. Please stop this otherwise i have to take some legal actions against this issue.
    My company name is listed on Just Dial website and I have asked them to remove the negative reviews. But they have not removed it . Pls remove the negative review on justdial website about my company. This is affecting my business as some people have wrongly given negative review.
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Brajendra Biomed
      from Hapur, Uttar Pradesh
      Feb 3, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: Aligarh, Uttar Pradesh, 202001

      Plz stop to share contact no in just dial all fake phone no are mentioned in just dial. Thay all cheating to people's. Today i just contact to one transport company rawat transport company aligarh, name roop singh his account no from farukkhabad i transfer advanced 2000 as he told after that his mobile no has been switched off.
      Just dial.
      Tomorrow i will do the fir to this traveling company. After that will find the bank account details of roop singh. I will finish this roop singh soon. Account no.[protected] bank name. Sbi holder name. Roop singh ifsc code. Sbin0011481
      +1 photos
      Mar 10, 2018
      Complaint marked as Resolved 
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 05, 2018
      JustDial.com Customer Care's response
      Hi Brajendra,

      Sorry to hear about your bad experience.

      We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com so we can revert back to you or our customer care number [protected].

      Team Justdial
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gyan Sagar Kharwar
        from Bulandshahr, Uttar Pradesh
        Feb 3, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Lucknow, Uttar Pradesh, 226005

        Dear sir,
        (Lovishka recording studio)
        Cell: [protected] and [protected]
        Yesterday i have seen that a wrong number [protected]
        Is showing on your website and near about 25 days ago i am not getting any query from your website. So kindly intervene and remove it.

        Thanks
        Gyansagar

        [protected]
        +1 photos
        Mar 13, 2018
        Complaint marked as Resolved 
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 05, 2018
        JustDial.com Customer Care's response
        Hi Gyansagar,

        We have forwarded your request to our concerned specialist department and you will be contacted shortly.
        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Team Justdial.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kannan a erd
          from Alangulam, Tamil Nadu
          Feb 3, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: Erode, Tamil Nadu, 638001
          Website: www.justdial.com/Erode/Maharaja-Pest-Control-Service-3rd-Akilmedu-Street-5th-Street/9999PX424-X424-1

          Team

          Account name - maharaja pest control past one year i m just dial customer
          This year came renewal i was gave to cheque your employee mr. Arun following cheque number (Cheque no - 000013, cheque payment - 7788), (Cheque no-000014- cheque payment 7686) both cheque date (1/2/2018). I requested your guys 05/02/2018 informed mr. Arun, ms. Roobini, ms. Radhika but this guys careless put my cheque yesterday cheque was bounce,

          Above mentioned guys are not at all responding well my words they have put my cheque collection to bank achieve their target. I don't know why they are doing like this in my request and they just simply spoiled our reputation, i want necessary action to be taken on them. Then what's the purpose for me to contacting them? I request you to take necessary action.

          This is not good customer experience i want clear solution otherwise i left just dial.

          Zone : coimbatore

          Thanks

          Kannan. A
          [protected]
          Mar 21, 2018
          Complaint marked as Resolved 
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 05, 2018
          JustDial.com Customer Care's response
          Hello Mr. Kanan,

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.
          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Team Justdial.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Belhekra
            from Mumbai, Maharashtra
            Feb 2, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: Thane, Maharashtra, 400606

            All,
            I am Rakesh contact no [protected]

            I registered my business on just dial month ago

            As per the executive Chandrakant of Just Dial, I can avail the facility (get leads) for 3 month on a payment of 10, 620/-.
            I paid 10620/-
            . The amount got deducted from my account in Within few days

            I started getting useless leads.

            Later in After 3 weeks
            a deduction of 3, 561/- happened in my bank account.
            I called just dial customer care and they said it is ECS payment and that I will be charged this amount every month. I informed that I was not told about this at the time of registration and would like to stop this ECS service, to which they denied and said that it will continue for 1 year as per the contract I signed.

            I went to my bank to stop the ECS service but as per bank it is an agreement between two parties and they can't stop it.

            The worst part is, the just dial executive got my signature on the ECS form telling me that it will be an EMI for 3 months and the amount will deduct from 10, 350/- that I am paying just dial and if I want then I can stop the services by intimating just dial one month before.

            I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ECS cases from just dial. Some have already been victim of this. One person was getting these ECS charges deducted even after their business stopped. The just dial customer care ignored this as well.

            I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ECS service provided by Just Dial. I have already become a victim of this. It should not happen with others.

            Looking forward to your support.

            Thanks
            Mar 13, 2018
            Complaint marked as Resolved 
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 05, 2018
            JustDial.com Customer Care's response
            Hi Rakesh,

            We were trying to get in touch with you on the given number but was informed that it is a wrong number.

            Do write to us on [protected]@justdial.com with your contact number or call our customer care on [protected] & we shall look into the matter.

            Team Justdial.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              deeptiup1982
              from Jaipur, Rajasthan
              Feb 2, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Jaipur, Rajasthan
              Website: justdial.com

              I registered my clinic on justdial on 9/12/2017 for getting bussiness but I havenot got a single patient form just dial... All the calls that i got from justdial were fake calls from property dealers.the customercare is pathetic they did nothing to solve the issue nor they transferred the call to concerned department. Mr. shiavng Nigam (Assistant Manager) [protected] at justdial came to my clinic at the time of subsciption but after getting the money he stopped picking our call ... i have been calling justdial since then asking them to discontinue the services and return my money... Mr. shivang donot respond to my call.. justdial representatives donot respond properly to my call... i request you to kindly take stern action and to end my services and return my money.
              Mar 24, 2018
              Complaint marked as Resolved 
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 05, 2018
              JustDial.com Customer Care's response
              Hello Dr. Dipti,

              We have forwarded your request to our concerned specialist department and you will be contacted shortly.
              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Team Justdial.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                Jaiambay Packersandmovers
                from Silchar, Assam
                Feb 2, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Kamrup Metropolitan, Assam, 781029
                Website: www.jaiambaypackersmovers.com

                Just dial (Krishna Debnath, Rajeev Ranjan, Company Executive Kolkata)cheated me, took 23000 INR for giving genuine enquiries for my bussiness, but getting the money they given me bulk of fake and fraud enquiries, when i had complained with proof, they almost stopped giving any enquiry.when i had ask for refund they refused to a peny back to me.Fraud
                Mar 22, 2018
                Complaint marked as Resolved 
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 05, 2018
                JustDial.com Customer Care's response
                Hello Mr Biswaraj Chanda,

                We have forwarded your request to our concerned specialist department and you will be contacted shortly.
                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Team Justdial.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  jasmine kaur sethi
                  from Mumbai, Maharashtra
                  Feb 2, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  I Trust JUST DIAL, But Now I Think Just Dial is 3rd Class, They Not Do Any Varification, They Only Know How To Collect Member and Cheat To Customer, I Already Call To Just Dial 2-3 Times For Register The Complaint, But No One Help Me, So Now I Realy Think OLAX is BETTER Than Just Dial...And The REAL ESTATE Name is ALI And He Not Gave My Diposite Return He Is Actual CHEATER Just Like JUST DIAL
                  Mar 15, 2018
                  Complaint marked as Resolved 
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 05, 2018
                  JustDial.com Customer Care's response
                  Hi Jasmine,

                  Sorry to hear about your bad experience.

                  We would like to hear more about your specific situation. Please share your contact details on [protected]@justdial.com or call our customer service team on [protected] so we can check what exactly happened

                  Team Justdial
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Y
                    yogesh200
                    from Mumbai, Maharashtra
                    Feb 2, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Mumbai City, Maharashtra, 400062

                    Respected sir,
                    My name is yogesh sharma and i run a small classes in goregaon, 9d academy. I had taken a package from just dial in january 2017. At the time of registration they had taken an upfront 3 month advance amount of rs 10499/- and after that they were supposed to charge me rs.3591/- every month as monthly charges. I was told the i will have to inform them 3 months prior if i want to close the business, and provided me with an mobile app through which i can operate and even terminate my account, right from the first month as soon as i had paid the money i did not get proper leads or any type of business through their service. I called them and asked them to terminate my services in november, before my tenure was about to expire. They said they will help me out in doing this at the earliest. I was not convinced and i mailed to their head office for sopping the ecs as i did not want to continue. I had paid all the esc regularly till my tenure time, above that i had also paid them extra 3 month advance money that is 10499/- from my bank of india account. I continuously mailed them almost every alternate day to stop the ecs, but they did not do it and are unnecessary charging me from last 2 months that is after my contract expired. When ever i mail them or call them they only say that its in process and still withdrawing money from my account with out my consent. When i requested my bank to stop the ecs they said that they can't do it as its done through rbi and i will have to ask just dial to stop and there is no other way. And just dial in not at all concerned in this matter, they are neglecting my grievances and queries. On 29th january and 30th i also told them if they don't do it instantly i will take a legal action, but they are not giving any response. Sir it's my hard earned my and they are taking it through ecs even after the expiry of my contract and even after informing them through mail 3 months prior. Kindly help me out.. As now its very clear that just dial is a cheat company and we can't spare them like this. I want my extra money paid to them back and want the ecs to stop instantly.
                    Mar 5, 2018
                    Complaint marked as Resolved 
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 02, 2018
                    JustDial.com Customer Care's response
                    Hi Yogesh,

                    We are sorry to hear that you have a concern in your contract.

                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    Team Justdial.
                    Hi Sir,

                    My name is Vinay Pande and I run small business with the name Chintamani Infotech.
                    I stopped this business now but still JustDial deducting the ECS payment of Rs 570/-. Even though I called multiple times to just dialed customer care center and send multiple emails to stop this deducting my hard earn money but they were keep on saying that we’re working on to stop your deduction but it’s keep deducting since last 1 year. Just Dial is doing the fraud and stilling the money from people with cheating them.
                    Just Dial should stop this fraud activity to still the money from my account otherwise I need to take the legal action that Just Dial is stilling the money from my account though I request to stop this multiple time as I have the phone call recording and multiple email evidences.
                    I want to stop the ecs immediately from Chintamani Infotech account.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sandeepa Gupta
                      from Noida, Uttar Pradesh
                      Feb 2, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Website: justdial.com

                      Just dial is a one of the modern age looter and scammers. They are forcing me to be in a stupid contract and despite repeated requests to stop ecs they are not at all listening.

                      I also asked them for terms and conditions about the contract but no one is willing to answer it.

                      Sales rep promised me so many things at the time of taking payment and now there is no one to listen or cater to the requests. Their customer care is one hell of # who just bluntly says no and cannot help in this matter.

                      I am going to sue them in consumer court.
                      Mar 12, 2018
                      Complaint marked as Resolved 
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 03, 2018
                      JustDial.com Customer Care's response
                      Dear MR. Sandeepa Gupta,

                      We are sorry to hear that you have a concern in your contract.
                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                      Team Justdial
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        DrNikhil Jotwani
                        from Mumbai, Maharashtra
                        Feb 1, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        change my registered mobile number

                        Address: Pune, Maharashtra, 411012

                        I am a registered client of justdial.com sine 4years. my registered mobile number [protected].my registered mobile number is not in use anymore as it was an aircel number. aircel is shut down in maharashtra. so i cnt call from my registered number. pls change my registered mobile number to [protected]. please recieve my call on justdial number. i[censored] dont recieve my call. i will deactivate my account....
                        Helpful
                        28 other people found this review helpful
                        28 found this helpful
                        5 Comments
                        Report
                        Copy
                        A
                        anjalipandey48
                        from Noida, Uttar Pradesh
                        Feb 1, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Please remove my number from just dial as i was searching for job as android developer and by mistake added my number for any other job. I am getting so many calls which are not for my use. So, please remove my number from your sight, so that i can add it correctly for my own profile and not for other profile for which i am continuously getting calls.
                        Mar 7, 2018
                        Complaint marked as Resolved 
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 02, 2018
                        JustDial.com Customer Care's response
                        Dear Ms. Anajali,

                        The inconvenience is regretted.

                        This is an additional feature provided by Justdial where vendors get in touch with you for your requirement only after inquiry in generated. This helps you in saving time.

                        Let us know if you wish to opt out. You can write to [protected]@justdial.com or call our customer service team on [protected]

                        Team JD
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sonukajal
                          from Hoshiarpur, Punjab
                          Feb 1, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Amritsar, Punjab, 143001
                          Website: www.careerjobpoint.com

                          Just dial employee Mr. Sikandar Singh come to my office for services. He compel me to sign ECS form only for just formality its not submit in my account
                          But its mandate in my account and deduct the payment on 23rd Jan i Already complaint in ECS department and discuss about all case and tell them to stop this but your company again deduct amount form my account without any services ...
                          Mar 22, 2018
                          Complaint marked as Resolved 
                          JustDial.com customer support has been notified about the posted complaint.
                          Feb 01, 2018
                          Updated by sonukajal
                          29 jan company deduct amount 413 rs
                          Today again deduct 590 rs
                          please solve my complaint as soon
                          for i maintain account
                          Verified Support
                          Feb 17, 2018
                          JustDial.com Customer Care's response
                          Hi Sonu,

                          We are sorry to hear that you have a concern in your contract.

                          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                          Team Justdial
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Adv Shemeer P Salim
                            from Ernakulam, Kerala
                            Feb 1, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Ernakulam, Kerala, 682301
                            Website: www.tiffosifoods.com

                            We tiffosi italiya food n beverages already requested to the email id we get informed from your executive to stop ecs and services 4 months back and also requested through phone also.
                            Last month mr. Sanoop attended and told us that he is looking after ecs and he will do needful as per our request, but he is arrogent to us after the continuation ecs appered and we called him. He told us that you have not requested properly..
                            He assured the stop ecs through phone and before that, as per the tele advice, we have emailed from [protected]@yahoo.com to stop this as per the mail id we received.

                            The ecs is comming in split condetion and it shall be arround 9 nos of ecs.
                            As our company is met with some market crisis, we requested to stop ecs as we are not able to manage the amount per mont for ecs.
                            The ecs is comming 3 or 4 times after the normal hitting date when the ecs is not realized after stopping request.
                            We have approched a bank loan expansion and they rejected the same only because of ecs return 9 times for 3or more days.

                            And for one ecs return, bank will charge 295 rs as bounce charge.
                            When 1 day ecs returned we may loss 295 x 9 nos =rs.2655 for one time.
                            And it repeats 3 or 4 times.
                            That means 2655 x 3 =rs. 7965 /- bounce charges for one month.

                            We are not able to bare this much per mont for the time being.
                            Otherwise we will not bounce your payments..

                            Today the 1st of february 2018, we received 5 returns..

                            Our bank is not able to stop this.

                            If you are not able to support further, we may compelled to go for legal support to escape from this trap!!

                            Urgently need to stop further resubmission of ecs any more..

                            Thankyou
                            Adv. Shemeer p salim. Ba, llb, mba.
                            Chief executive officer
                            Tiffosi italiya food n beverages.
                            Mar 5, 2018
                            Complaint marked as Resolved 
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 02, 2018
                            JustDial.com Customer Care's response
                            Dear Adv. Shemeer P Salim,

                            We are sorry to hear that you have a concern in your contract.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            Team Justdial.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prithwiraj Debnath
                              from Mumbai, Maharashtra
                              Feb 1, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Mumbai City, Maharashtra, 400705
                              Website: www.phoenixlaundry.com

                              1. This painfully informs you that from just-dial we are getting fake customer inquiry from last 15 days. This is unacceptable from just-dial. The services quality became so poor. Quality of leads is very very bad.
                              So i request you please work on it otherwise we have to stop all 5 store.
                              2. This is about worthless and poor services and till we get the lead from your team too bad. Those who doesn’t do any inquiry we are getting, and also we get an inquiry from out of states.
                              The most important part this is 2nd mail and you guys did nothing. This is not acceptable.
                              +1 photos
                              Mar 6, 2018
                              Complaint marked as Resolved 
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 02, 2018
                              JustDial.com Customer Care's response
                              Dear Mr Prithwiraj Debnath,

                              We are sorry to hear that you have a concern in your contract.

                              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              Team Justdial.
                              My RM was suggested me wrong keywords, which are not matching with my company profile.
                              I have requested him to change my keywords, they are demanding more money and not supporting me.

                              Due to just Dial employee lack of knowledge I am suffering and my money getting waste

                              Just Dial employee name is Jitender Tripathi
                              JustDial.com Customer Care's response, Feb 2, 2018
                              Verified Support
                              Dear Mr. Ajay,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [email protected] so we can check what exactly happened & revert back to you.

                              Team Justdial
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                D M Tripathi
                                from Gorakhpur, Uttar Pradesh
                                Jan 31, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                I got Water Geyeser repaired by above dealer as recommended by you vide your SMS dt 03 Dec 2017.

                                The dealer sent a novice who could not repair and changed the element and charged me Rs 1800. The element provided was a bit bent which the mechanic fit it by force. He assured in case of problem, he will attend and rectify. Geyeser stopped heating after a few hours. I spoke to Mr Mishra the owner who promised to attend. He did not attend to the fault even after numerous telephonic call. I sent a message. to him on his unethical behaviour on 7 Dec 2017 on tele no.[protected].. He did not respond and stopped attending my calls. I was helpless.
                                I got it repaired by another mechanic. The element was found damaged due to forced fitting. I had to pay another Rs 1200/- to this mechanicfor another new element. Agood job done by him.
                                Subhi Electricals, Janaki Puram, Lucknow is incompetent and unethical in their conduct They are cheat too..

                                Brigadier D M Tripathi, Retd
                                710, Eldeco Udyan 2, Sec 3, Raibareilly road, Lucknow-226025
                                Mob [protected]

                                I
                                Mar 19, 2018
                                Complaint marked as Resolved 
                                JustDial.com customer support has been notified about the posted complaint.
                                Jan 31, 2018
                                Updated by D M Tripathi
                                Nil so far
                                Verified Support
                                Feb 02, 2018
                                JustDial.com Customer Care's response
                                Dear Brigadier D M Tripathi,

                                Sorry to hear about your bad experience.
                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                Team Justdial.
                                Verified Support
                                Feb 02, 2018
                                JustDial.com Customer Care's response
                                Dear Mr Tripathi,

                                We were trying to get in touch with you but there was a disturbance in the line.
                                Request you to please call our customer service team on[protected].

                                Team JD
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  B.L.Jat
                                  from Bengaluru, Karnataka
                                  Jan 30, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 560032

                                  Maine[protected] ko just dial join kiya tha. Mujhe aaj tak just dial ki taraf se only 2-3 call hi success call aaye the, jabki meine area ka bhi bola tha to unhone area select karwaya tha (Ganganagar, bangalore) mera email id rahul. [protected]@gmail.com tha. Meine justdial ko mera account (Ecs) stop karne ke liye 4-5 time call kiye the lekin customer care wale call arrenge karwane ka bahana banakar mujhe shant kar dete the, uske baad bhi mere account se rupay cut ho rahe the.
                                  Justdial ne call arrenge ke naam par mere sath dhokha kiya h.
                                  Mera abhi ka email id [protected]@gmail.com h
                                  Mera justdial ne around 20, 000 ka loss kiya h.
                                  Jisne ye shuru kiya tha uska naam kunal kumar h
                                  Uska bde code 10028259 hai.
                                  Thank u
                                  Mar 3, 2018
                                  Complaint marked as Resolved 
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Jan 30, 2018
                                  Updated by B.L.Jat
                                  wrong commitment about ECS
                                  Verified Support
                                  Jan 31, 2018
                                  JustDial.com Customer Care's response
                                  Hi Rahul,

                                  We are sorry to hear that you have a concern in your contract.

                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  Team Justdial.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Deen electricals
                                    from Chennai, Tamil Nadu
                                    Jan 30, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 6000078
                                    Website: www.justdail.com

                                    I asked to stop my ecs services from april 2017 but they not doing. They not taking my request to cancel the service. All calls from justdail is fake and useless one. They were charging for useless service. They charged from my minimum balance and made me charged penalty. The services exceed 1 year but they continue to charge. So, please stop my service and refund my money which is charged exceed 1 year asap.
                                    Contract no:44248073
                                    Deen electricals
                                    Mar 3, 2018
                                    Complaint marked as Resolved 
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 31, 2018
                                    JustDial.com Customer Care's response
                                    Hi Sarbudeen,

                                    Greetings from Justdial.com

                                    Your feedback is important to us and we are committed to provide a suitable resolution .

                                    We were trying to get in touch with you but did not receive any reply from your number. Please provide your registered number or contact us on[protected].

                                    Assuring you of our best services.

                                    Team Justdial
                                    Feb 04, 2018
                                    Updated by Deen electricals
                                    [protected] registered number.when i contact justdial they are not solving my issue, that's why i complaining through consumer complaints.solve my problem asap
                                    Feb 10, 2018
                                    Updated by Deen electricals
                                    Jan 30, 2018
                                    Mark as Resolved


                                    I asked to stop my ecs services from april 2017 but they not doing. They not taking my request to cancel the service. All calls from justdail is fake and useless one. They were charging for useless service. They charged from my minimum balance and made me charged penalty. The services exceed 1 year but they continue to charge. So, please stop my service and refund my money which is charged exceed 1 year asap.
                                    Contract no:44248073
                                    Deen electricals

                                    JustDial.com Customer Care's response, Jan 31, 2018
                                    Hi Sarbudeen,

                                    Greetings from Justdial.com

                                    Your feedback is important to us and we are committed to provide a suitable resolution .

                                    We were trying to get in touch with you but did not receive any reply from your number. Please provide your registered number or contact us on[protected].

                                    Assuring you of our best services.

                                    Team Justdial

                                    I replied with all details, but still know they not stopped my services.They extended my 1 year contract services without my permission.i requested to stop service through mail and i called to customer care to stop, it.they don't.what is the procedure to just stop you service with is useless.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      W
                                      WI Catalogers
                                      from Mathura, Uttar Pradesh
                                      Jan 29, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: New Delhi, Delhi, 110053

                                      My 1 year tenure is finished with just dial as per the agreement, i have also closed my business but the ecs is still deducting from my account, i have contact customer support of just dial but they never respond and always tell me for call back but they never respond back, i'm fed up of their sales team, i just want my ecs stop, i talk to a guy named ashutosh he told me that you will have to continue for 3 months after 3 months we will stop your ecs so i agree but after 1 and half month i call again to just dial they told me they didn't get any request to cancel your ecs, now they are telling again you have to wait for 3 months, customer support never respond to any of my call they always says ecs department is busy we will arrange you a call back but no one calls back, i'm mentally frustrated and economically very weak just dial is exploiting me, please someone help me i beg you help me.
                                      Mar 3, 2018
                                      Complaint marked as Resolved 
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 29, 2018
                                      JustDial.com Customer Care's response
                                      Hi Azim,

                                      We are sorry to hear that you have a concern in your contract.

                                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                      Team Justdial.
                                      My train ticket booking with JD ID #TBE3J7S7S2A1Q2Y9 for HOWRAH JN to Dadar Central has failed.but my amount deduct from my account (Rs. 2106.54) is date on 20/01/2018 is on line payment after login & given otp the amount is deduct from my account almost 7hrs gone but my my amount is not return to my account so please do the needful.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit