JustDial.com Complaints & Reviews

Dear Sir,
I have received call from just dial executive Kasturi for taking service of just dial for promoting my service, i have taken 12 month service after confirmation by executive Kasturi that i can stop my service at any time by sending a mail or call to customer care. I am very much
unsatisfied with justdial service from first day, I have made followup for resolving my queries by phone and mail for a month long then i decide to stop my service and mail this to just dial and also called by till now it is not stooped by this i am facing financial loses in form ecs return charges.

When my refrigerator broke down, I took a number from justdial.com. I called this person (George from Monisha electrical and electronics) who tokk Rs 3000 advance from me as the compressor had to be replaced. Next day he came with a chinese compressor saying it was samsung. When I asked for a receipt he says he doesn't have one. When I said I don't want it as I only want a Samsung compressor, he took the compressor away and said he'll return the compressor and then pay my money back. It has been three months and he hasn't returned my money even after calling him more than 100 times. Now he has stopped picking up my phone.

When I told justdial about him, they initially didn't do anything. Later after calling them multiple times they somehow removed his listing from the site. Now the listing is back with a "Just Dial Guarantee" seal. Imagine a crook being listed by justdial because he paid them the money. In fact in the earlier listing many people had commented that George cheated them of the money. In the new listing there is no bad comment.

Please see:
http://www.justdial.com/Bangalore/Monisha-Electrical-Electronics-%3Cnear%3E-Bank...⇄

http://www.justdial.com/Bangalore/Monisha-Enterprises-%3Cnear%3E-Logica-Software...⇄

I am not sure if justdial sees it but if they really want they can reach me at [protected] and [protected]@yahoo.com

I am Pradeep Kumar Dash, I had registered with just dial on 30/10/11 my
contact number is [protected], my contract value is Rs. 2758.00 and I had
paid two advance installment amount of Rs.5516.00 by check . That time I
have not informed about ECS payment at all but I saw that last month
Rs.2758.00 has been detected again from my account without any concern
in the fever of just dial .

Second thing is I committed that I will receive 2 to 3 leads per day from
selected area but averagely I am receiving one lead per day and those leads also are too
far from my work place which not possible to attend because out of Area.
Yesterday I had a call with customer care and they committed that I will be
receiving a call back at 12 noon today but still I have not received yet even did not get reply of my mail.

they are saying now that the contract is signed for one year and we cant stop ECS payment to be heat
in your bank. If I will with draw my all money from my bank account then bank will charge the penalty rs 250.00
for return of each ECS , because of that I am now lose lose situation. after loosing of all money I have not got a single money earn after this contract as I seen a lot of dreams by Just Dial.


Instead of taking action they suggested me to upgrade the package to
platinum and pay extra for that.

Finally I realized that I have cheated by Just Dial.

So please suggest me to how can I get my all money back.

I asked Just Dial for some Tent House nos. The next second I started getting phone calls from random phone nos!!!! These were all tent houses who KNEW MY NAME AND MY PHONE NO.!!!! HOW DARE "Just Dial" share my private information with any in the country??!!! How dare you compromise the physical security of any woman in this country?? Who the hell gave you the right to tell any man on the road my NAME along with my no.?? I was told by Customer Care at Just Dial that they have NO CUSTOMER COMPLAINT EMAIL ID, NO FAX NO, NO ONE IN-CHARGE of dealing with these cpomplaints. I was also told that Just Dial's BUSINESS MODEL WORKS LIKE THIS - by COMPROMISING THE CONFIDENTIALITY of every single customer who calls the service for information! So now I have to PAY WITH MY PEACE OF MIND for a tiny bit of information I needed. Fantastic business model!

Repeated phone calls from JustDial. We have asked them we are not interested in their services but they still call and bother us at odd times.

I was given the contact of a fraud airline agency named Armstrong International, located at Mahipalpur by www.justdial.com to book my tickets to Netherlands to and fro. i discovered that that the agency is a fraud one and i lost 35,000 INR without getting a valid ticket. just dial should take the responsibility as it never enquirers about the actual company and refers to the contacts randomly to suffer and is continuing doing so.

DEAR SIR,
I RECEIVED ONE SMS REGARDING BOOKING OF VOLVO BUS FOR UDAIPUR FROM DELHI FROM JUSTDIAL.COM

THE VENDOR NAME WAS INDER VOLVO AND THEY SAID THE CHARGE PER HEAD FOR DELHI TO UDAIPUR IN VOLVO SLEEPER IS Rs.1450/- I AGREED AND BOOKED TWO SLEEPERS FOR UDAIPUR AND THEN RETURNING ON[protected] AND PAID CASH Rs.5800/-

ON JOURNEY DATE WHEN I REACHED TO THE DEPARTURE VENUE ON[protected] I FOUND TO BE CHEATED AND OVERPRICED AS THERE WAS NO VOLVO AND ONLY AC SLEEPER WAS BOOKED WHOSE ACTUAL PRICE IS Rs.850/- PER HEAD MEANS I HAVE BEEN CHARGED Rs.600/- PER HEAD EXCESS WHICH IS NOT JUSTIFIABALE AND WITHOUT ANY CONSENT OF MINE.

IT IS REALLY VERY SURPRISING FOR ME THAT A VERY GOOD AND AUTHENTIC SOURCE NAMED JUSTDIAL GIVES THE NO OF FOLLOWING FRAUDULENT TRAVELERS AGENT.

INDER VOLVO
3602, 3RD FLOOR
SHYAM BHAWAN
DARYAGANJ, NEW DELHI
MOB: [protected] / [protected]

PLEASE LOOK UP THE MATTER ON URGENT BASIS.

THANKING YOU

PANKAJ KUMAR
BRANCH MANAGER
STATE BANK OF INDIA
MOB: [protected]
EMAIL - pk.[protected]@gmail.com

Cheated thrice. Full of [censored]s & cheaters. I have been duped of more than Rs.8000/- & Once in the name of Mr. Amitabh Bachchan as well. I hope Mr. Bachchan knows what kind of company is he promoting.

I've had been associated with Just Dial paid services since September 2010. I've been duped twice by the sales team & given assurances by them to resolve never-ending issues which crop us every month. The sales executive, in order to fulfill their targets go on finding short-cuts to cheat customers.

1) My first listing done by Angela Thomas started well but the problem started within 5 months when my Platinum listing & position suddenly vanished & my entry was pushed down in Play Group category. There was no answer, just reasons why it happened, I was made to listen to internal issues of Just Dial due to which sales people were fighting to get their customers on top & I went thru numerous calls but the issue was unsolved.

2) In April/May 2011 i got a call from another sales executive Neha Doipode, stating that since I was customer in just dial, I will be getting a revised package offer in Platinum category. The offer was in lieu of Mr. Amitabh Bachchan becoming JDs brand ambassador which gave me 50% off on ANNUAL Payment. She mailed to me the complete offer & also mentioned that my current monthly EMI would stop with immediate effect. she took away Rs.8943/- from me & in two days i saw my listing on website.
My shock started when my bank account got debited with monthly EMI amount of Rs.1499/- for my earlier listing & I was asked to write to customer care to solve my problem.
Suddenly from nowhere I got a call from Angela Thomas & she started complaining to me why i took the annual package without asking her, as if I was her "Jaagir". She went on cribbing about new sales people like Neha doing wrong stuff & went on & on wasting my office hours in that. She later assured me that even is she was not responsible she will resolve my problem & get my money ADJUSTED. Nothing happened again!
I had to go thru unlimited dos & don'ts in their internal politics that I ignored my money for peace.

3) Within 6 months, another horror was in the waiting. Suddenly, my annual membership expired. I called up Angela to check this & she again asked me to write to customer care. Till date I have no resolution on how my ANNUAL membership expired in under 6 months. I again lost more than Rs.4000 this time.

4) Tired, bruised & frustrated I decided to wash the slate clean & start a fresh new listing & this time Angela happened to be friendly again & got the registration done in a day & promised my listing would show in 3 days. I was promised GOLD position in my most important category Play Groups, which Mr. Vikas explained to me that it would rotate in position 4, 5 & 6. First delay came in my listing going LIVE. It took frustrating days to get it LIVE & Idiotic conversations with Angela where she said it was already LIVE in system. I had to explain her practically by making her a Just Dial visitor asking for Play Groups in Vashi. Then she understood & AGREED for the first time. She went back & this time gave nuances stories about their IT guys for the delay.
Finally after my new listing went LIVE, even before the month ends I got a shocker as my bank account got debited TWICE. I tried calling Angela she did not pick up & had to write a mail to them. Moreover my listing was pushed to 7th position a week back without even notifying me.
My peace went beserk when Angela called up & stated "Why did you write I do this to get my targets done?" Ignoring all other stuff she was hell angry & without resolving my actual problem & listening just DISCONNECTED the call.

This is gone beyond repair now. I have spent sleepless hours & many tension filled days in the last one & half year. I would urge some higher management people to get this case in lime-light & see how these executives talk to customers.

I hope i do not see any further shocks or become a victim of asking my RIGHTS for which I had paid more than actuals.

I was told that after I submit the cheque my details will appear in justdial by 15 november. Now after a 4 working days of encasment of the cheque, my name still isn't listed. None of the executives I spoke to are answering calls or responding to messages. Very irresponsible, arrogant and unprofessional service, wasted many precious hours of my time, transferred my calls from one place to another without giving me any answers.

I agree with the above even they are like the other Tom, Dick and other online company
i got introduced to the company through Mr. Animesh who is no more with the company
told to contact Mr. Sujeet Goswami a total waste of revenue for the company never gives
a proper solution always has a standard dialogue used PAN INDIA i think we will check with
the audit dept and will keep you posted on the satus accordingly but never does the same i
had to constantly get in touch with him but he never responded later I was told to contact
Ms. Ruchita Vasani extremely rude and again a robotic machine said the same script of getting
back finally after so much followed said that the quality of data was not accurate said out of the
41 data submitted by me in the month of june they have audited some 6 data only which they found
not up to date so my question to them is that why have not audited the total data to find the accuracy
a total waste of reputation for the fastest growing company.

I hereby request reseller Mumbai team of Mr. Danny Kurian to look into on priority and not spoi the name
of Mr. Mani who has taken just dial to a new height within a short span of time.

My Reseller Id is R[protected]Reseller rather Unhappy Reseller Mumbai)

I have told that my business was changed , please update my new business in just dial. they are calling me and asking about the details of new business , but yet not update till this moment. i dont know , what they are doing .

My earlier complaint against Justdial was posted on 10-Oct-2011. Today is 31-Oct-2011. During this timeframe, there has been absolutely no progress besides Ms. Manju Menon calling me and assuring me that the problem will be resolved but no real action has taken place and i have not noticed any change in the calls we are receiving.
So issue was that we had paid for platinum position in 2 states - Gujarat and Maharashtra. But we only got platinum position for Mumbai city and package for Gujarat (which came after multiple phone calls/emails etc.).

After speaking to Ms. Manju Menon / Ms. Jayshree yadav from Justdial, post my complaint on 10-Oct-2011, they said platinum position can only be provided in metro cities (i.e. in our Mumbai and Ahmedabad). Why wasn’t i told this earlier by their fraud sales people (Mr.Akaash Tiwari and Mr.Salman ([protected]@Justdial .com)) when we made the payment?? Since this is Justdial policy, i said fine, refund me the balance since i have paid for platinum position (and not package which is a lot cheaper) for the entire state - Gujarat and Maharashtra. They refused to do so.
Secondly, instead of giving us Maharashtra platinum position, they have only given Mumbai Platinum position. So i requested them to give me package position for rest of Maharashtra. They said "they are waiting for some management approval" to give us this position. Till date no approval and we are only getting few calls a week from Mumbai.

As for Gujarat: they have only given us package position. No platinum position in Ahmedabad. I requested Ms.Jaysheree and Ms.Manju to give me platinum atleast in Ahmedabad. They refuse to give us that despite the fact that their fraud sales people told us they will provide us the platinum position in MAH and GUJ. In fact Ms.Jayshree didn’t even know that Ahmedabad is within Gujrat! I have noted on many instances that some of the Justdial employees, which i have interacted with, are extremely weak with their Geography (especially Ms.Jayshree Yadav and Mr.Akaash Tiwari). We have hardly received ~10 calls from Gujarat since they have activated the package position.
Seriously, if you do business with JUSTDIAL be prepared to deal with who do not know their basic geography and also super fraud sales staff.

Last I heard from Ms.Manju Menon was few days after I had made my original complain on this site. That too I had called her up on their board line number. She said she will get back to me in a few days. No call from her till date.

Hello every1,
I am Mr. Akash. R. Ootawale a reseller of JustDial every1 is saying that u have now received the payment but i have received it from past 3 months i am working but i am getting my regular payments. Please first get clarified and then complaint k....... i hope u all get what i am trying to say you.

Justdial salespeople (Mr Salman / Mr Akaash Tiwari) had confirmed over phone that they will provide a platinum package for Maharashtra and Gujarat for our company. We signed the contract and paid the full amount in cheque. ISSUE 1:
After the cheque got cleared, i figured we received few calls for Mumbai but we were not receiving any business calls from Gujarat. I informed this issue to Justdial and Mr. Akaash via email and phone. Mr. Salman would never answer our calls after the cheque was cleared. After 1 month of repeated calling / emailing, Justdial finally accepted the mistake though they the cheque was cleared, gujrat contract was not executed and hence we did not recieve calls. We did not get offered Gujarat Platinum position as it was earlier promised by the above 2 salespeople. I demanded for a refund but Justdial refused to provide refund. I had no option by to go for Package deal.

ISSUE 2:
Till date we have not been offered platinum position for all categories in entire Maharastra. This has been confirmed by one of the justdial marketing executives. I am constantly calling / emailing Justdial but zero response from them to fix this issue. This is really frustrating coz i have been cheated. I was promised platinum position for both the states but i am not getting that deal.

ISSUE 3:
Ever since our Gujrat contract got executed, we have almost stopped recieving any calls. In the last 7 days we have received only 8 calls from Bombay and 1 call from Surat. I have informed this to the Justdial team but as usual no response.

ISSUE 4
The customer service response to email is pathetic. They never reply in a timely manner and no one is willing to take ownership of the problem. Everytime i make a call, they say someone in the cutsomer service team will reply back. I am sick and tired of Justdial and i wish i had never spent that money.

Request you to please assist us in this matter.

Thanks
Swati

Dear sir,


I would like to brought to your kind notice that people (housewives,professional left the job due to unavoidable circumstances like me) like me prefer not to waste the time instead doing something useful.So we prefer work from home options. Nowadays so many options available like data entry ,transcriptions etc.


Further, i would like to add that i had joined as a reseller to JUST dial for which we will have to feed the details of various business organisation, professionals etc by paying a deposit of Rs.5500/-( the deposit is going to raise further).But once we fed the data, they send a reply stating that the accuracy of records are of poor quality to avoid payment for the corresponding month.This had happened to so many people.


So Kindly i request you to publish this article by making an awareness to the general public not to lose their money by depositing their money in this fraudulent company like JUST DIAL.

Will the Govt or the concerned department will look into this matter seriously.


Jayaraman
[protected]

Sir Will it happen or just trough wprds I need to listedn you don’t even respond my calls which sounds bad its ok fine when will my things get resolved just let me know or shall I go on legal process

From: noorulhuda [mailto:[protected]@yahoo.co.in]
Sent: Friday, July 29, 2011 10:54 AM
To: '[protected]@justdial.com'
Subject: FW:

Hi bala this doesn’t good from your part its been long time following as if I need to ove just dial but sounds very bad or else you tell lets go ahead with legal process Ill take care

Will wait for your reply at the earliest

From: noorulhuda [mailto:[protected]@yahoo.co.in]
Sent: Thursday, April 07, 2011 8:23 PM
To: '[protected]@justdial.com'
Cc: '[protected]@tn.nic.in'
Subject: FW:

Hi Bala as discussed the letter head is ready hope .u collect it and refund the money at the earliest

Thanks
Thanks and Regards
S.A.Noorul Huda
Sent on my BlackBerry @ ,
Vodafone Mini Store India
GSM: +91 [protected]


"This communication (including any attachments) is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If you are not the intended recipient, any disclosure, copying, distribution or use of the contents of this communication is prohibited. If you have received this in error, please contact the sender immediately and delete this communication without copying.

Thank you Vodafone Essar.

Please also note that transmission cannot be guaranteed to be secure or error-free."







From: Noorulhuda [mailto:[protected]@yahoo.co.in]
Sent: Thursday, February 17, 2011 10:25 AM
To: '[protected]@justdial.com'
Cc: '[protected]@tn.nic.in'
Subject:

Hi Balasubramani


This is with regards to my subscription with your services starting 21st Dec ’10. I am very disappointed in the manner the services were sold against what has been promised. I was promised lead against my subscription on the date which was been told in fact I called you several times I hope there is no point doing that.
With this disappointment failing the above promised services I am being left with no other option other than knocking the doors of the law.
Try to resolve it and revert it sir so we will close the issue .


Thanks and Regards
S.A.Noorul Huda
Sent on my BlackBerry @ ,
Vodafone Mini Store India
GSM: +91 [protected]


"This communication (including any attachments) is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If you are not the intended recipient, any disclosure, copying, distribution or use of the contents of this communication is prohibited. If you have received this in error, please contact the sender immediately and delete this communication without copying.

Thank you Vodafone Essar.

Please also note that transmission cannot be guaranteed to be secure or error-free."

Since last months iam a registered member for just dial services,chennai
i had paid amount of Rs.40000 thousands for getting service from just dial, according to the scheme they proposed while signing the deal they promised several things to me related with service n other facilities.
the movement they received their amount, no further communication from their end.
This organization has fooled me n they are not upto their words n comitments.but thay approched will come and meet but never happen

THAY ARE COLLECTING MONEY WITHOUT DOING ANYTHING PLEASE AWARE OF REGISTRATION TO ALL
I PLAN TO SUIT AGAINST THE COMPANY (IPC SECTION 420) TO CONSUMER COURT, ANY PERSON SUFFERED LET ME KNOW.

PLEASE CONTACT - [protected]

I had Registered with just dial Services Chennai.I agreed to pay for 3 months only as per telephonic conversation with justdial telecaller Mr.Sirajudin and paid Rs.1655 by cheque for three months given to Just Dial Manager on 11/08/2011.After Just Dial Manager asked me to sign the ECS form and told me if your are not satisfied we can cancel your CONTRACT AND STOP MY ECS with in a month.

AFTER A MONTH I AM NOT SATISFIED WITH JUST DIAL SERVICES AND VISITED THIER OFFICE ON 09/09/2011 BECASUSE OF I AM NOT GET ANY BUSINESS LEADS AND ASK THEM TO STOP MY CONTRACT AND ECS.BUT THEY ARE NOT RESPONDING ME AND THEY DO NOT STOP MY ECS AND HARASS ME..THEY TOOK LEGAL, IF I NOT PAID THE ECS.i am also mailed the above issue to [protected]@justdial.com and there is no positive reponse..KINDLY DO THE NEEDFUL TO STOP MY ECS IMMEDIATELY

Contarct details: M/s Eye Shot Velacheri, Chennai

Regards,
Karthik V

Dear Sir,
I wish to state that a person called Mr. Rajesh from just dial and introduced himself as telemarketer from just dial.
He called me several times and on 30th of April he called me and said that just dial is offering 50% discount for the existing customers. If I book the same day I will get 50% discount. That means I will be listed in Rs. 30,000 package and I have to pay only 15,000/-+ Tax
Then he sends a person called Thyagarajan. He also confirmed that just dial is offering 30,000/- listing at 50% Discount. I also enquired several times regarding this. And he stated its one day special offer and he written that in the form itself. And he also promised I will get around 10 to 15 calls per day.
I paid him the initial Amount by Cheque, and also signed the agreement.

But after when I asked about the package Miss Malini also Miss. Razia (ext. no 2068 & 2066) informed me that I am in 15,000/- package. And they said that they will enquire and inform me. Now I am getting only 4 calls per day. When I stated above facts both of them assured me that they will enquire and
Inform me. But even after one month there was no response on just dial side.
i met the chennai VP Mr. sultan.
he admited the mistake and assured me that he will rectify the error with in 24 hours.
but even after 4 months and several remainder letters i not even received any letters or calls from them. they are here to cheat us and earn mony. it is run by cheaters who escape the law by providing contarect to big acters. i ask my freinds no to deal with them anymore. they cheat you by providing wrong and false leads created by their own people. they use us to get business from others. this type of companies are worse then pickpacketors and highway robbers, and false chit fund componies. they cheat you with high class accent and money power. and to protect them they keep high profile lawyers with them. only we people by refusing their service we can punish them.

regards
m.ramanan
for integrated devices and systems
[protected]