JustDial.com Complaints & Reviews

I gave my advertisement of my company Ortho and Neuro Physiotherapy Centre Silchar on Justdial on 3rd Jan..And after that Mr Ayan Biswas an employee of Justdial contacted me regarding the promotion policy.I assured him I will enrolled this offer later.Then on 3rd April I called him on his personal number which he gave me back then.He called me through Justdial and there we discussed and finally I accept to take the scheme of promotion and I told him after 13 th April I will make the payment for the promotion.But later I found out that from 3rd April to 14 th April my patients were not able to call me through Justdial.I started receiving complaints from my patients..Some contacted me through WhatsApp.On 14 th I found out the fact that my number got changed without my consent.I was not informed about it.I assumed there has been a problem with Justdial that's why I checked..But if I wouldn't have used my common sense it would have taken months for me to discover that.I am really offended by this..Justdial should keep employees who has a better understanding of how to correctly inform customers about every details.

I paid for the ECS on 20th March 2022 and the lead started coming on 25th March 2022. Now I got a call from the salesperson that your account is been stopped and no more leads will come. The date of the call from 6th April 2022. How is that possible if I am paying the ECS on 20th March then the lead should come till 20th April 2022. Then the salesperson said that you need to pay more money to start the leads.

We paid the next amount on the 8th of April 2022. Today is 13th and 2 leads have come till now. Every time I pay money this issue comes up. I have mailed this issue several times but you the customer care person don't even care to listen to this issue. I have been made fooled thrice and i have mailed this issue 3 to 4 times.

I have all the screenshots of the money paid and the screenshot of the conversation and the call recording as well.

The lead quality that I get is the worst. When I call the customer they say I have not enquired about anything in justdial. I too have the recording and the records for these numbers as well.

I need to highlight 1 important issue. I escalated this issue to the manager whose name is Mr. Prashant of the salesperson named Praveen but still, there is no response and the same thing is repeated again and again.

I think the company has a license to do fraud the people and they think no one can do any thing.

Following are the details

Company Name: Compuhost Computers
Registered Number:[protected]
Company Address: Dwarka Sector 19 New Delhi

I received some wrong calls today saying that justdail gave them my ph.no.( in search of scrab material ph.no.) . As i'm a homemarker this disturbed me very much. So pl clear this problem.

I have been receiving numerous calls as my mobile number [protected] is listed as number for Sub-Divisional Office Uhbvnl Panipat on just dial.
Kindly stop the calls and remove my number from your database. Please note that this is causing me distress and should you not resolve this by return then I will be left with no other alternative to involve ombudsman
Regards

Hi,
This is Dwayne Viegas with Smart Employment Services. This is to inform you, After multiple complains and follow up our issue is not resolved.

We had taken your service last year, but the services was discontinued within 14 days by Jusdial (Without informing us). After a year when we connected with JustDial and we was told that the service was discontinued cause certain documents was not submitted by us. My question is :
1) Why were we not informed about the disconnection of the service?
2) Payment was taken but service was not granted, and no refund. May I know why?
After we got in touch with 1 of your agents, As per him, he asked to make a payment. We did the payment as asked and the payment cleared from our end. Still no service. When I called him, he said will look into it. Its been 3 days and he aint answering my calls. Pls take this email seriously. I have also attached the image as proof that shows the last leeds date.

Sales people keep on calling at odd times promoting their offers and they just don't listen and keep on talking, forcing people to get their other offers which is really irritating and they call from hundreds of different numbers. When someone's a lawyer and gets so many calls, it's really difficult when these sales people keep on calling and disrupting. Kindly do the promotions through messages or social media.

This company is purposely training their employees to scam people only 2-3% come back and report the issues online, rest of the other people are not able to complain as they are not educated enough, already facing lot of trouble in this inflation.

Nobody has enough time to write a complaint and do follow up, when a company of more than 500 employees can't complete the work on time, with all the prepaid money they collect, high-end software programs they run, how do they expect a small struggling businessmen with barely no funds, after getting trapped in their tricks, will be able to get time to fight it.

That is what they are taking the benefit of it.

Every time they come with new plans, proposals, assurance and this time, Reliance has taken over just dial sir, we are not the same just dial company as we were before, things are very streamlined and easy now.

wow - such as trickster.

Ek taraf govt loot rahi hai, dusri taraf aise gunde

Employment market mein sirf young freshers ke liye hai

experienced log makhi maar rahe hain

Cony sold us pro plan and when i pay then then have given wrong invoice and now they are denying to offer same services which they told us.

Change my mobile number

Recieving more than 500 calls with in 6 months from Just dial for Business promotion, which itold them i don't want that, but they refuses to listen me and again a new person with new no. with new theory or new package “Sir hamara ye package ke lo”

Even Truecaller blocking not usefull, they will call from a new number next time.

I listed my business on just dial in 2015 and ever since without fail just dial team calls me on my mobile phone trying to sell one or other business related services. Being fed up of the calls I unlisted my business from just dial and stoped their premium service but that has not deterred them from harassing me with their daily calling. I have requested to their teams and sent emails to them as well but all gone in vain. They have to stop this harassment, my number is even listed in DND but they continue to harass me on [protected] & [protected]

The salesman not giving proper information about investment and scheme. Not saying about ECS . I am giving payment and then also they demanding and cut the ECS from my account not giving proper service, please don't invest money in just dial they are making fraud.

I have been registered with Just dial ltd for the purpose of promotion of business, I have taken platinum position in which they have assured 15 to 20 leads per day. However I am not able to get single lead a day also. They have fooled me and cheated me. They presurised me to sign the agreement gave me foolish committment. Inspite of having top position still I am getting calls to upgrade the packege. When I complained to the senior manager Mr. Akhilesh Pandey and Archana they are telling market is slow no enquiries

Before signing the agreement market was good even when I getting the calls to upgrade the contract market is good. They are just making fool to the customers please help me out I am Physically handicapped person in the hope of some business I have paid the payment of Rs. 9060 and every month I have contract to pay Rs 3020. I want my back and also the compensation for the mental harrashment. From 15 Days hardly I got 5 to 6 leads and that to irrevant leads. Please help me I want to cancell the contract

We have subscribe the 100% services for our business Talent Attestation to Hyderabad & Chennai locatiion. After make a payment we said next day plan actived but still not receing call /leads from both location.
We daily followup to mrs Anju but result get it. and Sell person Sumit Rakheja they sudendly invisible after made payment, no calls, no update fron that guy.

That is very bad experince with Justdial.

Still waiting for positive responce.

I have been searching for dry fruits whole sellers since December 2021 on just dial i received tow calls from the whole sellers on the same day i was searching that is (22nd December 2021) the whole seller (trading Company wholesalers contacted me through whatsApp his name was somnaath, he shared his products photos with their prices and his GST certificate for proving his authenticity.I placed my first order on 7th march for which i paid on 8th march Rs 12960 at his mentioned account details.As soon as the payment was done he blocked my number and did not share any invoice .since then I have been trying to reach him his phone is switched off.kindly please🙏 help me through this problem.
Name of the company:trading Company wholesalers
Name of the seller:somnaath
Name of the account holder:jai bajrang trading Company
further details I'm sharing through photos.

Gud after noon sir i am face daily your calls morning 10 calls and eve 10 calls i am already said ur telecallers pls i am not ur customer so don't call me but daily continous calling for me i am so much mind pressure

Unnecessarily receiving SMS recommendations
Please stop

Hi there,
I am Dr. Ranjeet Tiwari a Practicing dentist and owner of D.D Denal Clinic situated in Madangir Area, South Delhi - 110062.

I would like to file a formal complaint against Justdial company. The agent of Justdial has intentionally linked my private cell phone number ([protected]) with an another dental clinic situated in same area named as Sethi Dental Clinic, madangir South Delhi (primary contact -[protected]). therefore, my patients who wish to seek my consultation are being intentionally diverted to Sethi Dental Clinic. The owner of Sethi Dental clinic is using my name and contact number to misguide my patients. He is calling my patients and trying to convince them to take treatment from him. This is causing a mistrust, wedge loss and unnecessary discomfort to my patients.

I would request the company (Justdial) to take prompt action against by removing my registred phone number from Sethi Dental clinic and also provide me compensation aganist my wedge loss happened due to this negligence.

Yesterday I put wrong number of Feroz Khan by mistake. So I am re-complaining with correct contact number.

I am complaining about a person registered on justdial because I got his number from just dial to purchase the ticket. He is working in skyline overseas and his name is Feroz Khan. I was about to purchase a ticket for my wife and he demanded 20 thousand advance which we provided and he make booking but then I cancelled the plan so he said I will deduct 2 thousand and will return the remaining 18 thousands. But since 10 days he is not returning. Yesterday I called him and when I said that I will file the complaint against you then he abused me and cut the call. After cutting the call he immediately called my wife and said your husband is abusing me. Means he abused to the customer and then blamed that customer is abusing. If your take the call record of him you can find who abused.
We paid him because we trust on just dial but we did not know such kind of fraud people like Feroz Khan are also on just dial? He is giving different excuses since 10 days like I am sick, I dont have money, I dont have person to go bank, i will send after half hour, on hour, and so on.

Why he abused to the customer? He is not returning my money and also abusing? and then blaming customer? why? Please take a strong action against him.

This is the number of Feroz Khan (+91 [protected])
Yesterday I put wrong number by mistake. This is the correct number of Feroz Khan.
Please take action against him and recover my money 20 thousand rupees.
My email is [protected]@gmail.com

Thanks and Regards
Faizan

Dear Complain and redressal team,

This is to record a serious complain and my experience with Just dial services. I am a new entrepreneur and started my digital marketing company in Jan 22. On[protected], I received call from Shalini ([protected], shalini.[protected]@justdial.com) and Ankit ([protected], ankit.[protected]@justdial.com ) being just dial employees to help me grow my business further and promised many things and services such as preparing a secondary website, digital page for footfall, 5-7 daily genuine leads, and flashing ‘Verified’ tag for generating leads and sharing with us for these services, on 6-3-2022, Jatin ([protected]) visited our place to meet us, took cash of 5000/- and cheque of 7080/- and ECS mandate.
He further confirmed that my cheque will get clear in 2 days and I will start receiving genuine leads around 5-7 daily and Just dial team will start working on tagging my name as ‘Verified’, making my digital page and secondary website and advised that my package is valid for entire NCR and for 3 months.
It’s been more than 2 weeks that Ankit, Shalini and Jatin are neither picking call nor responding to msg/ whatsapp. Have further enquired with Mustakim and he said me to stop ECS which was already debited and asked me to send mail to Just dial that to stop services since I will be travelling for 15 days. Here, my point is why should say I am travelling and not complain about persons while it should be eligible for genuine leads post my ECS debit???
Have feedback from many places about such fraudulent practice in Just dial to fool people, hopeful that it’s not right and I will get suitable solution for such pain and harassment
Please make sure that this is done else I will be bound to raise such fraudulent practice with consumer forum

For any further details, I may be contacted at Go Upgrade ([protected], [protected], [protected]@goupgrade.in).