Claimed

JustDial.com Complaints & Reviews

3
Updated: Jan 20, 2026
Complaints 4285
Resolved
2024
Unresolved
2261
Contacts

File a complaint to JustDial.com

Having problems with JustDial.com?

File a complaint and get it resolved by JustDial.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

JustDial.com reviews & complaints page 37

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Romapandey
from Mumbai, Maharashtra
Dec 30, 2021
Report
Copy

Website: www.justdial.com

I want to delete my account and I don't want to receive any call and sms from Justdial there is no option for cancellation of calls and sms service it's very disturbing for me to get so many calls at a time
JustDial.com customer support has been notified about the posted complaint.
"Hello Roma,

We are sorry to hear that you have a concern.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial."
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nnnn Decor
    Dec 30, 2021
    Report
    Copy

    Address: Bibwewadi

    Wrong package given by jd executive n miss communication also, he didn't pick up foneafter 20, 000/- cc to higher authorities...
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 03, 2022
    JustDial.com Customer Care's response
    "Hello Nnnn Decor-,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial."
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      Evergreen fire
      from Pune, Maharashtra
      Dec 29, 2021
      Report
      Copy

      Address: Pune, Pune, Maharashtra

      We had paid for service activation for our company name Evergreen fire & security services on friday, after several mails and calls they are not responding to it, l have shared all details with them even bank statements of debit amount
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Dec 31, 2021
      JustDial.com Customer Care's response
      "Hello Evergreen Fire,

      We are sorry to hear that you have a concern in your contract.

      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial."
      Dec 31, 2021
      Updated by Evergreen fire
      customer support service is not responding to complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        anirudh0597
        from Faridabad, Haryana
        Dec 29, 2021
        Report
        Copy

        It's been more than 4 days since failed transaction (jd id :- ORW3S5L6E4), and I am tired of complaining in customer through [protected] and [protected]@justdial.com, still these people don't even care to attend my complain, by saying we register your complain and relevant team will contact you. And God knows when they will contact me.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Dec 30, 2021
        JustDial.com Customer Care's response
        "Hello Anirudh,

        We are sorry to hear that you have a concern.

        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial."
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ansuiya giri
          Dec 29, 2021
          Report
          Copy

          Address: Vadodara Gujarat
          Website: Just jaldi.com

          Just jaldi.com is not providing any service in warranty period. Ask charges for visiting. Make fool and fake warranty. Don't waste your hard money.. customer support person also talked very rude.. please don't buy any product from just jaldi. Com
          +1 photos
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Dec 30, 2021
          JustDial.com Customer Care's response
          "Hello Ansulya,

          We are sorry to hear that you have a concern.

          As per your comment and invoice attachment your complaint is against Justjaldi.com. You have written to Justdial.com.

          Kindly get in touch with Justjaldi.com

          Regards,
          Team Justdial."
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sujata Menon
            Dec 28, 2021
            Report
            Copy

            Hi my name is swapnil raipurkar my shop name is menon and menon enterprises address is manish nagar nagpur.
            I wanted to cancel my ecs payment but unable to do it. when i called just dial customer care they just told me that the you cannot cancel it for 1 year and no proper info on given how to cancel it. Please help me. I am loosing money and also very dissatisfied with the service.
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Dec 30, 2021
            JustDial.com Customer Care's response
            "Hello Sujata,

            We are sorry to hear that you have a concern in your contract.

            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial."
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              jitendertaneja
              Dec 23, 2021
              Report
              Copy

              I dunt want to continue with justdial. as they continue to deduct money. i told their justdial person to cancel the contract. as ridiculously continue contract.
              JustDial.com customer support has been notified about the posted complaint.
              I would say, it is no point in following JD, they will not help you

              Better you contact your Bank and drop a letter to The Bank Manager and explain as "i enrolled for a service from JD, as I was not happy, I have closed the account with them, still to complete the process I would like to cancel the auto ECS Debit. Along with mention the ECS amount with GST and JUST DIAL.

              They can close the ECS. This is how I did.
              I would say, it is no point in following JD, they will not help you

              Better you contact your Bank and drop a letter to The Bank Manager and explain as "i enrolled for a service from JD, as I was not happy, I have closed the account with them, still to complete the process I would like to cancel the auto ECS Debit. Along with mention the ECS amount with GST and JUST DIAL.

              They can close the ECS. This is how I did.
              "Hello Jitender,

              We are sorry to hear that you have a concern in your contract.

              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial."
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kuldeepnew
                from New Delhi, Delhi
                Dec 23, 2021
                Report
                Copy

                Address: Wicker delite, Kh. No 844, mg road ghitorni

                Dear team

                One of your executive have missell 25000 approx, and he informed me you can stop ECS anytime.
                I have called customer care team thrice for ecs stop, they have stopped the ecs, but after sometime they start deducting ecs again.

                Kindly take the corrective action and refund my money in Kotak account.
                Regards
                Kuldeep singh
                [protected]
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Dec 28, 2021
                JustDial.com Customer Care's response
                "Hello Kuldeep,

                We are sorry to hear that you have a concern in your contract.

                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial."
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sharath Sharu Gowda
                  from Muvattupuzha, Kerala
                  Dec 20, 2021
                  Report
                  Copy

                  Address: S/o Basavaraju.B,N Benakanakere(V & P), Dabbegatta(H),Turuvekere(Tq)

                  I am already complained about amount deduction in my account without giving any services. But there is no response received from just dial from one year. When we called for cancellation of service's and amount refund they will put the call within second.
                  No one is there for talk to customers. They are only cheaters taking money from people without giving any services. Phone number [protected] & [protected]
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 22, 2021
                  JustDial.com Customer Care's response
                  "Hello Sharath,

                  We are sorry to hear that you have a concern in your contract.

                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial."
                  I would say, it is no point in following JD, they will not help you

                  Better you contact your Bank and drop a letter to The Bank Manager and explain as "i enrolled for a service from JD, as I was not happy, I have closed the account with them, still to complete the process I would like to cancel the auto ECS Debit. Along with mention the ECS amount with GST and JUST DIAL.

                  They can close the ECS. This is how I did.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Tina Sutaria
                    Dec 18, 2021
                    Report
                    Copy

                    I am fed up of trying to find a number in just dial. when i look for a particular number, ten other similar people call up asking if i need rheir service. it is very time consuming, irritating & when we don't give them business, they are rude. other people should not have access to our number unless agreed upon.
                    JustDial.com customer support has been notified about the posted complaint.
                    "Hello Tina,

                    We are sorry to hear that you have a concern.

                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial."
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rajju bala
                      Dec 17, 2021
                      Report
                      Copy

                      Address: 234/5 periyakoil street aruppukottai

                      Due to the information given about my mobile number & email many calls a rising to me so, please unsubscribe me in just dial. So please cancel my subscription to justdial i should not get any calls from justdial and i have got all the informations in the justdial i tried many ways to unsubscribe but not able to do so please unsubscribe me or delete my account from just dial.
                      JustDial.com customer support has been notified about the posted complaint.
                      "Hello Rajju,

                      We are sorry to hear that you have a concern in your contract.

                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial."
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Dec 17, 2021
                        Report
                        Copy

                        Address: D-253 dakshin puri ambedkar nagar new delhi

                        Someone has put my mobile number in justdial.com web i am getting calls every 3 minute related from spa this is my family phone please look into this matter and soon resolve this problem i am fed up with calls.
                        JustDial.com customer support has been notified about the posted complaint.
                        "Hello Sandy,

                        We are sorry to hear that you have a concern.

                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial."
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          rahul._bajaj_
                          from Noida, Uttar Pradesh
                          Dec 17, 2021
                          Report
                          Copy

                          Continuous Calls

                          I would like to remove my subscription from Just Dial as i no longer wish to receive any calls. My contact no is [protected]. Kindly resolve this at the earliest....
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          C
                          Cross Borders Inc
                          Dec 16, 2021
                          Report
                          Copy

                          Contract Agreement and False Leads.

                          During the pandemic, I become the one who lost the job.

                          As I am having more than 16+ years experience in electronics, computers, servers, household electronics, AC's, etc., I thought of deciding to start a Service Centre business.

                          As I am new to market, I checked for any positive solution, unluckily I ended up with poor support company "Just Dial".

                          After investing more than 10, 000/-, they have...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          D
                          DwayneViegas
                          from Mumbai, Maharashtra
                          Dec 16, 2021
                          Report
                          Copy

                          Address: Shop no 04/ Building A1, Shanti Vihar, Near Hardik Palace, Station Rd, Mira Rd (E) 401107

                          Hi, I have been calling JustDial for the past 2&1/2 to 3 months just for 1 simple update. I wanted to remove [protected] from the justdial portal and update 5 different new numbers. I have given all the numbers to them and the next time I call them, there is no notes to claim that I called them. I'm going to do this on this portal once again. Hopefully, this works. The 5 numbers that I wanted to update are as follows. [protected], [protected], [protected], [protected] & [protected].
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 16, 2021
                          JustDial.com Customer Care's response
                          "Hello Dwayne,

                          We are sorry to hear that you have a concern in your contract.

                          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial."
                          Apr 09, 2022
                          Updated by DwayneViegas
                          Hi,
                          This is Dwayne Viegas with Smart Employment Services. This is to inform you, After multiple complains and follow up our issue is not resolved.

                          We had taken your service last year, but the services was discontinued within 14 days by Jusdial (Without informing us). After a year when we connected with JustDial and we was told that the service was discontinued cause certain documents was not submitted by us. My question is :
                          1) Why were we not informed about the disconnection of the service?
                          2) Payment was taken but service was not granted, and no refund. May I know why?
                          After we got in touch with 1 of your agents, As per him, he asked to make a payment. We did the payment as asked and the payment cleared from our end. Still no service. When I called him, he said will look into it. Its been 3 days and he aint answering my calls. Pls take this email seriously. I have also attached the image as proof that shows the last leeds date.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Biswanath Sutar
                            from Delhi, Delhi
                            Dec 16, 2021
                            Report
                            Copy

                            Sub: Designing of Web site by Hdwebexperts.com- Mr. Parikshit Bajaj

                            Dear Sir,

                            Sub: Designing of Web site by Hdwebexperts.com- Mr. Parikshit Bajaj

                            Kindly inform you that I Biswanath Sutar, have submitted a query on 22nd October’2021 at Just Dial for providing a list of Web Site developers in Delhi. Same Day, I received a Phone Call from Mr. Parikshit Bajaj of Hdwebexperts. He told me that he had received my details from Just Dial and has 17 years of experience. He will design...
                            Helpful
                            4 other people found this review helpful
                            4 found this helpful
                            Write a comment
                            Report
                            Copy
                            K
                            KITCHEN & HOME SOLUTIONS
                            Dec 15, 2021
                            Report
                            Copy

                            Dear Sir/Madam,

                            I have taken lifetime package for website, last 2 year was very good and I have renewed my website from JD. Last 4 month am following for to pay my renewal charges and my website was not working.

                            Am keep on calling your customers care and chennai branch office your executive no one willing to help me.

                            Then why are charged me 18k and why you reaching customers.

                            You can see the trail mail how many times I have sending for pay link to send me.

                            Please reverts back

                            Regards
                            S Gopala Krishnan
                            JustDial.com customer support has been notified about the posted complaint.
                            Dec 15, 2021
                            Updated by KITCHEN & HOME SOLUTIONS
                            Please rectify the problem
                            Verified Support
                            Dec 16, 2021
                            JustDial.com Customer Care's response
                            "Hello Sir,

                            We are sorry to hear that you have a concern in your contract.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial."
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Stuti_123
                              from Mumbai, Maharashtra
                              Dec 15, 2021
                              Report
                              Copy

                              Address: 305 VEER SAFFIRE , ABOVE TANISHQ SHOQ ROOM, ANAND VV NAGAR ROAD, ANAND 388001

                              Dear Sir,

                              As discussed on phone with you I have subscribed in justdial in the month of March 2020. At that time executive said to me that your subscription is valid for one year only. after one year completed in march, my subscription still continues from April 2021.
                              I have contacted customer care in July 2021 and asked them to discontinue my ECS but I have received an answer that your ECS was discontinuous after 3 months. But my ECS is still continued!!! The last ECS was deducted from the account on 15th Dec 2021.

                              Pls, refer to your auto-generated mail which I received on July 2nd, 2021.

                              Again last time request you to cancel my ECS on an urgent basis otherwise I will take legal action against the company.
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 16, 2021
                              JustDial.com Customer Care's response
                              "Hello Stuti,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial."
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                nafinetwork
                                Dec 15, 2021
                                Report
                                Copy

                                Address: Tamil nadu Chennai Thiruvanmiyur

                                To, Date: 15.12.2021
                                The Manager – Credit
                                Just Dial

                                Sub: Closure (Stop EMI)
                                Name: Rasheedudeen
                                A/c Name: Nafi network
                                Mobile: [protected]
                                [protected]@yahoo.com
                                Operating from: 05.12.2012*

                                Dear Sir,
                                I opted your Service for promoting my property dealing business since 05.12.2012*

                                I got a good support but my business went totally zero right from pre pandemic period itself as you know property
                                Sale in Chennai has come to standstill

                                I requested your office that since I have no business, I won’t be in a position to continue your service and told them to Stop sending EMI clearance to my account with Union Bank of India but inspire of repeated request your office is not listening and continuing to sent the EMI Cheque which is retried by my bank and they are charting a bad image
                                In front of my bankers, have by a copy of that letter please intimate your commercial/account section to stop my EMI clarence and issue me a letter of closure.
                                In future when my business will get revamped, I will continue with your services.
                                Pls issue NOC Letter to my mail
                                Thanks’ you
                                Rasheedudeen
                                Yours sincerely
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 16, 2021
                                JustDial.com Customer Care's response
                                "Hello Rasheedudeen,

                                We are sorry to hear that you have a concern in your contract.

                                Your ECS has been stopped.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial."
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Casa excluvia
                                  from Kolkata, West Bengal
                                  Dec 15, 2021
                                  Report
                                  Copy

                                  Address: Kolkata
                                  Website: Justdial.com

                                  We have registerd our company Casa Excluvia on just dial in platinum diamond gold position on 30 nov 2021 but still I am not getting any leads related to my business, instead i belive just dial has made me a lead whom they are sharing to there customers, who are calling us for there business asking for jobs work fake calls promoting products already 15 days of this month has passed with your false promises if you people have become incapable of meating your commitment or have become incapable of providing services then accept it any kindly stop my contract and refund my money. Immediately. The costomer relation callers mr ajibur sk and sunit Kumar mondal assigned from your end are irresponsible people just after payment they forgot about us despite repeated complains these people are not even bother to show any concern about any thing. This situation has forced me to write this complain.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 16, 2021
                                  JustDial.com Customer Care's response
                                  "Hello Sir,

                                  We are sorry to hear that you have a concern in your contract.

                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial."
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit