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JustDial.com Complaints & Reviews

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Updated: Nov 5, 2025
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2024
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JustDial.com reviews & complaints page 38

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S
Sakshi1997.sb
Nov 25, 2021
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I had called JustDial to get the contact details for a specific riding school. Next thing I know, my number is circulated to different art classes in the city and my whatsapp being flooded with messages from different businesses and call logs flooded with calls from these businesses.

It is really scary how my number was shared across in a matter of seconds. This hampers my privacy. And is also against TRAI rules for data privacy.
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2021
JustDial.com Customer Care's response
"Hello Sakshi,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial."
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    jigishgandhi
    Nov 24, 2021
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    This is to bring to your notice that Just Dial has been wrongly [ and without my authorisation ] advertising my consultation charges as Rs 800 on its website. The actual consultation charges are Rs 2000.

    I have no deal or tie up with Just Dial to either advertise on my behalf or to give appointments to patients at my clinic or to dispense any information regarding the services offered at my clinic [ IRIS EYE CENTRE, Juhu ]

    One of my patients was led to believe that my consultation charges are Rs 800 based on what he read on your website. This has lead to a misunderstanding, which is completely unacceptable and entirely due to incorrect representation on Just Dial website. I insist that you immediately stop advertising my consultation charges on you website. Do remember that I do not have any business tie up with Just Dial and therefore you do not have any authority to misrepresent me or my clinics services without fact checking with me.

    I expect an immediate withdrawal of the erroneous representation of my consulting charges on your website along with an apology for unauthorised advertising with false claims.
    If this is not done, i will be compelled to institute legal action against JUST DIAL for making false claims and misleading my patients

    Dr Jigish Gandhi, Ophthalmologist
    mob [protected]

    IRIS EYE CENTRE,
    Heena Smruti,
    Road number 2, JVPD scheme,
    Vile Parle west.
    Mumbai 400056
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Nov 26, 2021
    JustDial.com Customer Care's response
    "Hello Dr. Jagish,

    We are sorry to hear that you have a concern in your contract.

    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial."
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      A
      Aftab7866
      Nov 23, 2021
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      As per just dial Rating was showing 4+ for "Diagram laptop repair shop in lamington road" .
      They have cheated me and I had went there after looking at review from just dial.
      Now I have Rechecked the reviews in depth so it's fake 4.8 rating by justdial just based on 3 4 comments.

      Please stop giving such ratings as it creates high loss of customer's getting cheating and losing their hard earned money.
      I have given 0.5 star for the shopkeeper but it is getting deleted again and again and shop person has kept just 3 4 good ratings and deleted remaining 120+ to show overall good ratings.
      Kindly resolve on priority and I will be tracking this if it's not resolved then I'll take it legally as there is loss of customer's referencing just dial
      +2 photos
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Nov 24, 2021
      JustDial.com Customer Care's response
      "Hello Aftab,

      We are sorry to hear that you have a concern in your contract.

      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial."
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        V
        Vatsala sri
        Nov 22, 2021
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        I had searcher for party makup artist near my area and I am getting call from the all parts of city.
        I regret registering my number at just dial!!
        Please stop these calls. It's very annoying
        JustDial.com customer support has been notified about the posted complaint.
        "Hello Vatsala,

        We are sorry to hear that you have a concern.

        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial."
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          L
          Label JuhiJaiswal
          Nov 21, 2021
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          I downloaded the app Just Dial for my statup business promotion. They ask payment method for promotion, monthly or yearly. I have choosen monthly pack 499. But now i checked it deducted 12000 rs. And there is no mail or any updates about payment. I have message and bank record of deductions. I called many time to just dial complaints office but they do not respond and everytime giving excuses.
          +1 photos
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Nov 22, 2021
          JustDial.com Customer Care's response
          "Hello Juhi,

          We are sorry to hear that you have a concern in your contract.

          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial."
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            N
            Navin vaghela
            Nov 20, 2021
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            Refund process

            I had taken a lead plan from Just Dial 6000rs in August month 2021, While taking the plan, I was told that I would get 10 to 15 leads in Dealy, It's been 2 months today, I see zero lead, but I haven't received any lead yet. So I cancel my plan and go for refund of payment....
            +2 photos
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            A
            Nov 20, 2021
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            Order and payment done through JD
            Transaction id :BPM2J2L5
            Ruchi food products
            Amt:500

            The seller has not recd the payment even after 1 month & consequently i have not recd my consignment.
            A complaint lodged thru Twitter & Call centre has not been responded.
            This tantamounts to breach of trust & fraud under law.

            Please refund my money
            JustDial.com customer support has been notified about the posted complaint.
            Hi Anand,

            Sorry for the inconvenience caused to you.
            Do write to us on [protected]@justdial.com with your contact number so we can check what exactly happened & take necessary steps to do the needful.

            Regards,
            Team Justdial
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              T
              tattoo hunter
              Nov 19, 2021
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              Address: Jamshedpur

              I had been taking marketing services of Just dial since 2017. In January 2021, I met with an accident and had fractured my right hand wrist due to which had stopped their services temporarily for two months. The employed people had told us that they will not cut any amount from us for these months. In place of that they deducted our deposit amount for these two months without informing us. Now they are not ready to give any reasonable answer towards this action. Neither are they sharing any phone recording or any proof to justify their action.
              JustDial.com customer support has been notified about the posted complaint.
              Hi,

              Greetings from Justdial.com

              Sorry for the inconvenience faced. Please share details of your listing on [protected]@justdial.com or call on our[protected] number so we can check the exact issue & revert to you.

              Regards,
              Team Justdial
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                A
                Aravind Sudev
                Nov 19, 2021
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                Resolved

                My name is listed as a magician without my permission with my address. The number is not my number so I couldnt change it. I reported this several times but there was no response.
                Please remove this listing.
                https://www.justdial.com › Aravind-...
                Aravind Sudev, Anayara - Magicians in Thiruvananthapuram - Justdial
                Nov 19, 2021
                Complaint marked as Resolved 
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Nov 19, 2021
                JustDial.com Customer Care's response
                Hi Arvind,

                Apologies for the inconvenience. Please share your the details on [protected]@justdial.com or call us on[protected] so we can check & take the necessary action.

                Regards,
                Team Justdial
                Nov 19, 2021
                Updated by Aravind Sudev
                The email in the reply just says [protected]@justdial.com even after I log in. How can i email to that?
                Nov 19, 2021
                Updated by Aravind Sudev
                It shows a blank mail id and phone number

                Verified Support
                Nov 20, 2021
                JustDial.com Customer Care's response
                Hi Arvind,

                Further to our discussion yesterday 19th Nov we have deactivated listing under "[protected] for Arvind Sudev"

                Thank you for your patience, for any further issue please contact us on[protected]

                Regards
                Team J
                Agree with him really Justdial team is froud
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                2 found this helpful
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                  V
                  veer chatrath
                  Nov 18, 2021
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                  Stop Calling My Number

                  Address: India
                  Website: www.justdial.com

                  I receive a call from just dial ever too often and would like them to stop calling me. I do not want any of their packages and would like this harrassment to stop immediately....
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                  M
                  Munny Narwal
                  Nov 16, 2021
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                  I have just enquired a number on just dial but have not post any query or subscribe it. Since that recieving 2 or 3 calls everyday from various agent saying that they got my number from Justdial. Please direct Justdial to resolve this issue.
                  Munny
                  [protected]
                  JustDial.com customer support has been notified about the posted complaint.
                  "Hello Munny,

                  We are sorry to hear that you have a concern.

                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial."
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                    M
                    Monika Bansal singhal
                    from Zirakpur, Punjab
                    Nov 16, 2021
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                    Address: Noida sector 16a

                    Hi team,
                    I m working in justdial last 10years.
                    My manager name is Akshay agarwal.
                    He forcefully resigned by me and harresed also.
                    Kindly take action
                    +2 photos
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 16, 2021
                    JustDial.com Customer Care's response
                    "Hello Monika,

                    We are sorry to hear that you have a concern.

                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial."
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                      S
                      Sysco HR India Pvt Ltd
                      Nov 15, 2021
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                      Address: Kanekal Cross Soukya Road Hosakote 560067

                      Hi Justdial
                      with reference to in detailed discussion and complaint raised, by name Mr.Imran who did glass work for my new Company setup is a Big fraud and cheater, his quality of work is very poor as a mutual trust i paid complete amount of agreed to complete work, but now he is absconding and not responding to any of my calls whatsapp messages . attached is the proof . request to refund the amount i paid inr Rs.40000.
                      +10 photos
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 15, 2021
                      JustDial.com Customer Care's response
                      "Hello,

                      We are sorry to hear that you have a concern.

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial."
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                        D
                        Diana Postvala
                        from Mumbai, Maharashtra
                        Nov 13, 2021
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                        Address: Just Dial

                        I was informed that SMS service for leads will be discontinued but I will keep receiving the emails. Now since quite some time I am not receiving emails nor the Leads page is getting updated. My friend called for my category and my number was listed to her in the what's app, but even after two days the email regarding the said call has not come to me nor the leads page is getting updated and we are missing out on business.
                        We want to cancel the contract and give us our refund after adjusting the pro-rata days if you have discontinued the email and leads update services.
                        JustDial.com customer support has been notified about the posted complaint.
                        "Hello Diana Postvala,

                        We are sorry to hear that you have a concern in your contract.

                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial."
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                          A
                          Ayushismilecare
                          Nov 10, 2021
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                          Address: Hyderabad

                          I was approached by a JD marketing agent for paid listing of my business. I was reluctant to spend on it but he convinced to try for 3 months & later if not happy then service can be stopped. I paid online for one month & allowed for autodebiting for two months. After third month I called customer care & told to stop debiting, .. I opted to stop ECS in JD app also. Even then ECS deboting continued. I gave complaint, wrote a mail, gave hand written letter directly to marketing agent to stop service & stop ECS. Even then again money has been debited from my account.
                          I want REFUND of total 10620/- rupees which were debited from my account even after 3months said period & after repeated requests to stop ECS.
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 13, 2021
                          JustDial.com Customer Care's response
                          "Hello Ayushi,

                          We are sorry to hear that you have a concern in your contract.

                          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial."
                          Nov 19, 2021
                          Updated by Ayushismilecare
                          I didn't get contacted by anyone. I still get any refund. Do u need any further details for the same. I am in need of money & I want refund of my 10620/- rupees ASAP
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                            S
                            Sudhish Pandey
                            Nov 8, 2021
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                            Address: Delhi

                            I have enquired for transport services in Delhi on just dial on Monday 1 November around 3 pm.

                            One of the transporters claimed as Sharma Transport company approached me with phone number [protected] as Deepak Sharma.

                            They told me they got my lead from Just dial and agreed to render services for me and asked for a token amount of Rs. 1000 via Paytm.

                            He shared a Paytm scan code which was registered with The name of Swati Suman on Paytm.

                            I made the payment and since then this guy blocked me on WhatsApp and all my calls.

                            I raised this matter to Just dial as they are sharing our information with frauds without the background verifications.

                            Just dial is not responding here.
                            +2 photos
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 12, 2021
                            JustDial.com Customer Care's response
                            "Hello Sudhish,

                            We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                            Regards,
                            Team Justdial."
                            Nov 24, 2021
                            Updated by Sudhish Pandey
                            Hi,

                            The email ID mentioned above is omitted. It says [protected]@justdial.com
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                              K
                              krishh1996
                              Nov 8, 2021
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                              I was searching for some spa's around my place. But after registering got many calls/messages from people doing illegal activities.Please block my number so that I won't get any calls in the future
                              JustDial.com customer support has been notified about the posted complaint.
                              I am still getting a lot o[censored]nwanted calls from people doing illegal activities. Please block my number as it is very annoying.
                              "Hello Krish,

                              We are sorry to hear that you have a concern.

                              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial."
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                                Nitin Siyal
                                Nov 7, 2021
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                                Address: 10, Adinath Nagar, Fatehpura Udaipur
                                Website: rideons.in

                                On 16th oct 2021 mr umang maheshwari (+[protected] from just dial in udaipur city visited my office for my website (rideons.in - [protected]) renewal, he told me that me that it will cost total amount of 20060 for life time website renewal and 1 year os SSL for website including GST.
                                he sent me a link for payment and i made payment from my credit card with EMI option of 20060, after that he said i will configure SSL to your website with in 2-3 days. i asked him after 2-3 days then he said you can also do it with the help of web support.
                                when i called to web support ([protected]) they said u don't made any payment for current package in which your website is running, they said that mr. umang has activated a new package on your another number [protected], now you have to configure domain on that package and upload product agin, i said i already did on that website from outsource who took around 18000 for that and designed my website, now who will do that again, they you have to do that because of mr. umang did a mistake you have upload each and every product again.
                                i took website renewal and SSL for Diwali sale
                                i lost so much business because of misleading and fraud commitment
                                and i did sell my product through amazon and i amzon charged fee on sale.
                                now no one is taking responsibility for my loss.

                                Nitin
                                [protected]
                                [protected]
                                +2 photos
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 08, 2021
                                JustDial.com Customer Care's response
                                "Hello Nitin,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial."
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                                  Poojanaik24
                                  Nov 6, 2021
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                                  We had ordered TV via justjuldi.com on 2nd Nov21, model VU TV. We received call from [protected] saying model is no more available and we need to pay 4k more for a different model. We asked them refund the money, the guy in the phone refused to refund and said money would be in the credit section. So we asked them to send the tv. He said will reach in three days. This is a dead company and we need to get back the money. Please help
                                  JustDial.com customer support has been notified about the posted complaint.
                                  "Hello Pooja,

                                  We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial."
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                                    nikhilok123
                                    from Ernakulam, Kerala
                                    Nov 4, 2021
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                                    Address: Ernakula, Kerala

                                    I searched for a spa center in ernakulam, Kerala on 08/10/2021. But by mistake I opened a spa's profile. Now I am getting unwanted calls and messages. and its really disturbing. kindly remove my information and data from the site and make sure I never get called or messaged again regarding this.
                                    JustDial.com customer support has been notified about the posted complaint.
                                    "Hello Nikhil,

                                    We are sorry to hear that you have a concern.

                                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial."
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