This is to bring to your notice that Just Dial has been wrongly [ and without my authorisation ] advertising my consultation charges as Rs 800 on its website. The actual consultation charges are Rs 2000.
I have no deal or tie up with Just Dial to either advertise on my behalf or to give appointments to patients at my clinic or to dispense any information regarding the services offered at my clinic [ IRIS EYE CENTRE, Juhu ]
One of my patients was led to believe that my consultation charges are Rs 800 based on what he read on your website. This has lead to a misunderstanding, which is completely unacceptable and entirely due to incorrect representation on Just Dial website. I insist that you immediately stop advertising my consultation charges on you website. Do remember that I do not have any business tie up with Just Dial and therefore you do not have any authority to misrepresent me or my clinics services without fact checking with me.
I expect an immediate withdrawal of the erroneous representation of my consulting charges on your website along with an apology for unauthorised advertising with false claims.
If this is not done, i will be compelled to institute legal action against JUST DIAL for making false claims and misleading my patients
Dr Jigish Gandhi, Ophthalmologist
mob [protected]
IRIS EYE CENTRE,
Heena Smruti,
Road number 2, JVPD scheme,
Vile Parle west.
Mumbai 400056
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2021
JustDial.com Customer Care's response "Hello Dr. Jagish,
We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.
You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]
Regards,
Team Justdial."
We are sorry to hear that you have a concern.
Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.
Regards,
Team Justdial."