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JustDial.com Complaints & Reviews

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Updated: Nov 20, 2025
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JustDial.com reviews & complaints page 38

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D
from Tiruchirappalli, Tamil Nadu
Nov 29, 2021
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L How to get rid off stupid calls from Justdial.com customer relationship team. I have been explaining them not to call me for about two years. I still don’t understand why they continuously contact me, though I told them directly that I don’t need their services anymore.
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2021
JustDial.com Customer Care's response
"Hello,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial."
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    G
    Gopal Prakash Vijayvergia
    Nov 28, 2021
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    Address: Sodala Jaipur
    Website: Justdial

    Iam listed with just dail call button not showing currect no time to time changes many numbers
    JustDial.com customer support has been notified about the posted complaint.
    "Hello Gopal,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial."
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      U
      US Nalasopara
      Nov 27, 2021
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      Https://www.justdial.com/Mumbai/Urban-Sweetery-Cake-Shop-Opposite-Fun-Fiesta-Mul...

      Without my permission how can you update the listing the shop owner is shouting me all time due to this. My business is close and I called you 10 time for removal but no action taken from your end.
      Your intention is only to harassing business owner.
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Nov 29, 2021
      JustDial.com Customer Care's response
      "Hello,

      We are sorry to hear that you have a concern in your contract.

      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial."
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        S
        Sakshi1997.sb
        Nov 25, 2021
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        I had called JustDial to get the contact details for a specific riding school. Next thing I know, my number is circulated to different art classes in the city and my whatsapp being flooded with messages from different businesses and call logs flooded with calls from these businesses.

        It is really scary how my number was shared across in a matter of seconds. This hampers my privacy. And is also against TRAI rules for data privacy.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Nov 26, 2021
        JustDial.com Customer Care's response
        "Hello Sakshi,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial."
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          J
          jigishgandhi
          Nov 24, 2021
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          This is to bring to your notice that Just Dial has been wrongly [ and without my authorisation ] advertising my consultation charges as Rs 800 on its website. The actual consultation charges are Rs 2000.

          I have no deal or tie up with Just Dial to either advertise on my behalf or to give appointments to patients at my clinic or to dispense any information regarding the services offered at my clinic [ IRIS EYE CENTRE, Juhu ]

          One of my patients was led to believe that my consultation charges are Rs 800 based on what he read on your website. This has lead to a misunderstanding, which is completely unacceptable and entirely due to incorrect representation on Just Dial website. I insist that you immediately stop advertising my consultation charges on you website. Do remember that I do not have any business tie up with Just Dial and therefore you do not have any authority to misrepresent me or my clinics services without fact checking with me.

          I expect an immediate withdrawal of the erroneous representation of my consulting charges on your website along with an apology for unauthorised advertising with false claims.
          If this is not done, i will be compelled to institute legal action against JUST DIAL for making false claims and misleading my patients

          Dr Jigish Gandhi, Ophthalmologist
          mob [protected]

          IRIS EYE CENTRE,
          Heena Smruti,
          Road number 2, JVPD scheme,
          Vile Parle west.
          Mumbai 400056
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Nov 26, 2021
          JustDial.com Customer Care's response
          "Hello Dr. Jagish,

          We are sorry to hear that you have a concern in your contract.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial."
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            A
            Aftab7866
            Nov 23, 2021
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            As per just dial Rating was showing 4+ for "Diagram laptop repair shop in lamington road" .
            They have cheated me and I had went there after looking at review from just dial.
            Now I have Rechecked the reviews in depth so it's fake 4.8 rating by justdial just based on 3 4 comments.

            Please stop giving such ratings as it creates high loss of customer's getting cheating and losing their hard earned money.
            I have given 0.5 star for the shopkeeper but it is getting deleted again and again and shop person has kept just 3 4 good ratings and deleted remaining 120+ to show overall good ratings.
            Kindly resolve on priority and I will be tracking this if it's not resolved then I'll take it legally as there is loss of customer's referencing just dial
            +2 photos
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Nov 24, 2021
            JustDial.com Customer Care's response
            "Hello Aftab,

            We are sorry to hear that you have a concern in your contract.

            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial."
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              V
              Vatsala sri
              Nov 22, 2021
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              I had searcher for party makup artist near my area and I am getting call from the all parts of city.
              I regret registering my number at just dial!!
              Please stop these calls. It's very annoying
              JustDial.com customer support has been notified about the posted complaint.
              "Hello Vatsala,

              We are sorry to hear that you have a concern.

              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial."
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                L
                Label JuhiJaiswal
                Nov 21, 2021
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                I downloaded the app Just Dial for my statup business promotion. They ask payment method for promotion, monthly or yearly. I have choosen monthly pack 499. But now i checked it deducted 12000 rs. And there is no mail or any updates about payment. I have message and bank record of deductions. I called many time to just dial complaints office but they do not respond and everytime giving excuses.
                +1 photos
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Nov 22, 2021
                JustDial.com Customer Care's response
                "Hello Juhi,

                We are sorry to hear that you have a concern in your contract.

                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial."
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                  N
                  Navin vaghela
                  Nov 20, 2021
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                  Refund process

                  I had taken a lead plan from Just Dial 6000rs in August month 2021, While taking the plan, I was told that I would get 10 to 15 leads in Dealy, It's been 2 months today, I see zero lead, but I haven't received any lead yet. So I cancel my plan and go for refund of payment....
                  +2 photos
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                  A
                  Nov 20, 2021
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                  Order and payment done through JD
                  Transaction id :BPM2J2L5
                  Ruchi food products
                  Amt:500

                  The seller has not recd the payment even after 1 month & consequently i have not recd my consignment.
                  A complaint lodged thru Twitter & Call centre has not been responded.
                  This tantamounts to breach of trust & fraud under law.

                  Please refund my money
                  JustDial.com customer support has been notified about the posted complaint.
                  Hi Anand,

                  Sorry for the inconvenience caused to you.
                  Do write to us on [protected]@justdial.com with your contact number so we can check what exactly happened & take necessary steps to do the needful.

                  Regards,
                  Team Justdial
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                    T
                    tattoo hunter
                    Nov 19, 2021
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                    Address: Jamshedpur

                    I had been taking marketing services of Just dial since 2017. In January 2021, I met with an accident and had fractured my right hand wrist due to which had stopped their services temporarily for two months. The employed people had told us that they will not cut any amount from us for these months. In place of that they deducted our deposit amount for these two months without informing us. Now they are not ready to give any reasonable answer towards this action. Neither are they sharing any phone recording or any proof to justify their action.
                    JustDial.com customer support has been notified about the posted complaint.
                    Hi,

                    Greetings from Justdial.com

                    Sorry for the inconvenience faced. Please share details of your listing on [protected]@justdial.com or call on our[protected] number so we can check the exact issue & revert to you.

                    Regards,
                    Team Justdial
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                      A
                      Aravind Sudev
                      Nov 19, 2021
                      Resolved
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                      Resolved

                      My name is listed as a magician without my permission with my address. The number is not my number so I couldnt change it. I reported this several times but there was no response.
                      Please remove this listing.
                      https://www.justdial.com › Aravind-...
                      Aravind Sudev, Anayara - Magicians in Thiruvananthapuram - Justdial
                      Nov 19, 2021
                      Complaint marked as Resolved 
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 19, 2021
                      JustDial.com Customer Care's response
                      Hi Arvind,

                      Apologies for the inconvenience. Please share your the details on [protected]@justdial.com or call us on[protected] so we can check & take the necessary action.

                      Regards,
                      Team Justdial
                      Nov 19, 2021
                      Updated by Aravind Sudev
                      The email in the reply just says [protected]@justdial.com even after I log in. How can i email to that?
                      Nov 19, 2021
                      Updated by Aravind Sudev
                      It shows a blank mail id and phone number

                      Verified Support
                      Nov 20, 2021
                      JustDial.com Customer Care's response
                      Hi Arvind,

                      Further to our discussion yesterday 19th Nov we have deactivated listing under "[protected] for Arvind Sudev"

                      Thank you for your patience, for any further issue please contact us on[protected]

                      Regards
                      Team J
                      Agree with him really Justdial team is froud
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                        V
                        veer chatrath
                        Nov 18, 2021
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                        Stop Calling My Number

                        Address: India
                        Website: www.justdial.com

                        I receive a call from just dial ever too often and would like them to stop calling me. I do not want any of their packages and would like this harrassment to stop immediately....
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                        M
                        Munny Narwal
                        Nov 16, 2021
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                        I have just enquired a number on just dial but have not post any query or subscribe it. Since that recieving 2 or 3 calls everyday from various agent saying that they got my number from Justdial. Please direct Justdial to resolve this issue.
                        Munny
                        [protected]
                        JustDial.com customer support has been notified about the posted complaint.
                        "Hello Munny,

                        We are sorry to hear that you have a concern.

                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial."
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                          M
                          Monika Bansal singhal
                          from Zirakpur, Punjab
                          Nov 16, 2021
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                          Address: Noida sector 16a

                          Hi team,
                          I m working in justdial last 10years.
                          My manager name is Akshay agarwal.
                          He forcefully resigned by me and harresed also.
                          Kindly take action
                          +2 photos
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 16, 2021
                          JustDial.com Customer Care's response
                          "Hello Monika,

                          We are sorry to hear that you have a concern.

                          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial."
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                            S
                            Sysco HR India Pvt Ltd
                            Nov 15, 2021
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                            Address: Kanekal Cross Soukya Road Hosakote 560067

                            Hi Justdial
                            with reference to in detailed discussion and complaint raised, by name Mr.Imran who did glass work for my new Company setup is a Big fraud and cheater, his quality of work is very poor as a mutual trust i paid complete amount of agreed to complete work, but now he is absconding and not responding to any of my calls whatsapp messages . attached is the proof . request to refund the amount i paid inr Rs.40000.
                            +10 photos
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 15, 2021
                            JustDial.com Customer Care's response
                            "Hello,

                            We are sorry to hear that you have a concern.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial."
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                              D
                              Diana Postvala
                              from Mumbai, Maharashtra
                              Nov 13, 2021
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                              Address: Just Dial

                              I was informed that SMS service for leads will be discontinued but I will keep receiving the emails. Now since quite some time I am not receiving emails nor the Leads page is getting updated. My friend called for my category and my number was listed to her in the what's app, but even after two days the email regarding the said call has not come to me nor the leads page is getting updated and we are missing out on business.
                              We want to cancel the contract and give us our refund after adjusting the pro-rata days if you have discontinued the email and leads update services.
                              JustDial.com customer support has been notified about the posted complaint.
                              "Hello Diana Postvala,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial."
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                                A
                                Ayushismilecare
                                Nov 10, 2021
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                                Address: Hyderabad

                                I was approached by a JD marketing agent for paid listing of my business. I was reluctant to spend on it but he convinced to try for 3 months & later if not happy then service can be stopped. I paid online for one month & allowed for autodebiting for two months. After third month I called customer care & told to stop debiting, .. I opted to stop ECS in JD app also. Even then ECS deboting continued. I gave complaint, wrote a mail, gave hand written letter directly to marketing agent to stop service & stop ECS. Even then again money has been debited from my account.
                                I want REFUND of total 10620/- rupees which were debited from my account even after 3months said period & after repeated requests to stop ECS.
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 13, 2021
                                JustDial.com Customer Care's response
                                "Hello Ayushi,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial."
                                Nov 19, 2021
                                Updated by Ayushismilecare
                                I didn't get contacted by anyone. I still get any refund. Do u need any further details for the same. I am in need of money & I want refund of my 10620/- rupees ASAP
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                                  S
                                  Sudhish Pandey
                                  Nov 8, 2021
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                                  Address: Delhi

                                  I have enquired for transport services in Delhi on just dial on Monday 1 November around 3 pm.

                                  One of the transporters claimed as Sharma Transport company approached me with phone number [protected] as Deepak Sharma.

                                  They told me they got my lead from Just dial and agreed to render services for me and asked for a token amount of Rs. 1000 via Paytm.

                                  He shared a Paytm scan code which was registered with The name of Swati Suman on Paytm.

                                  I made the payment and since then this guy blocked me on WhatsApp and all my calls.

                                  I raised this matter to Just dial as they are sharing our information with frauds without the background verifications.

                                  Just dial is not responding here.
                                  +2 photos
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 12, 2021
                                  JustDial.com Customer Care's response
                                  "Hello Sudhish,

                                  We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial."
                                  Nov 24, 2021
                                  Updated by Sudhish Pandey
                                  Hi,

                                  The email ID mentioned above is omitted. It says [protected]@justdial.com
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                                    krishh1996
                                    Nov 8, 2021
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                                    I was searching for some spa's around my place. But after registering got many calls/messages from people doing illegal activities.Please block my number so that I won't get any calls in the future
                                    JustDial.com customer support has been notified about the posted complaint.
                                    I am still getting a lot o[censored]nwanted calls from people doing illegal activities. Please block my number as it is very annoying.
                                    "Hello Krish,

                                    We are sorry to hear that you have a concern.

                                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial."
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