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JustDial.com Complaints & Reviews

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Updated: Mar 9, 2026
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JustDial.com reviews & complaints page 39

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N
Navin vaghela
Nov 20, 2021
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Refund process

I had taken a lead plan from Just Dial 6000rs in August month 2021, While taking the plan, I was told that I would get 10 to 15 leads in Dealy, It's been 2 months today, I see zero lead, but I haven't received any lead yet. So I cancel my plan and go for refund of payment....
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A
Nov 20, 2021
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Order and payment done through JD
Transaction id :BPM2J2L5
Ruchi food products
Amt:500

The seller has not recd the payment even after 1 month & consequently i have not recd my consignment.
A complaint lodged thru Twitter & Call centre has not been responded.
This tantamounts to breach of trust & fraud under law.

Please refund my money
JustDial.com customer support has been notified about the posted complaint.
Hi Anand,

Sorry for the inconvenience caused to you.
Do write to us on [protected]@justdial.com with your contact number so we can check what exactly happened & take necessary steps to do the needful.

Regards,
Team Justdial
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    tattoo hunter
    Nov 19, 2021
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    Address: Jamshedpur

    I had been taking marketing services of Just dial since 2017. In January 2021, I met with an accident and had fractured my right hand wrist due to which had stopped their services temporarily for two months. The employed people had told us that they will not cut any amount from us for these months. In place of that they deducted our deposit amount for these two months without informing us. Now they are not ready to give any reasonable answer towards this action. Neither are they sharing any phone recording or any proof to justify their action.
    JustDial.com customer support has been notified about the posted complaint.
    Hi,

    Greetings from Justdial.com

    Sorry for the inconvenience faced. Please share details of your listing on [protected]@justdial.com or call on our[protected] number so we can check the exact issue & revert to you.

    Regards,
    Team Justdial
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      A
      Aravind Sudev
      Nov 19, 2021
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      Resolved

      My name is listed as a magician without my permission with my address. The number is not my number so I couldnt change it. I reported this several times but there was no response.
      Please remove this listing.
      https://www.justdial.com › Aravind-...
      Aravind Sudev, Anayara - Magicians in Thiruvananthapuram - Justdial
      Nov 19, 2021
      Complaint marked as Resolved 
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Nov 19, 2021
      JustDial.com Customer Care's response
      Hi Arvind,

      Apologies for the inconvenience. Please share your the details on [protected]@justdial.com or call us on[protected] so we can check & take the necessary action.

      Regards,
      Team Justdial
      Nov 19, 2021
      Updated by Aravind Sudev
      The email in the reply just says [protected]@justdial.com even after I log in. How can i email to that?
      Nov 19, 2021
      Updated by Aravind Sudev
      It shows a blank mail id and phone number

      Verified Support
      Nov 20, 2021
      JustDial.com Customer Care's response
      Hi Arvind,

      Further to our discussion yesterday 19th Nov we have deactivated listing under "[protected] for Arvind Sudev"

      Thank you for your patience, for any further issue please contact us on[protected]

      Regards
      Team J
      Agree with him really Justdial team is froud
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        V
        veer chatrath
        Nov 18, 2021
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        Stop Calling My Number

        Address: India
        Website: www.justdial.com

        I receive a call from just dial ever too often and would like them to stop calling me. I do not want any of their packages and would like this harrassment to stop immediately....
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        M
        Munny Narwal
        Nov 16, 2021
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        I have just enquired a number on just dial but have not post any query or subscribe it. Since that recieving 2 or 3 calls everyday from various agent saying that they got my number from Justdial. Please direct Justdial to resolve this issue.
        Munny
        [protected]
        JustDial.com customer support has been notified about the posted complaint.
        "Hello Munny,

        We are sorry to hear that you have a concern.

        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial."
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          M
          Monika Bansal singhal
          from Zirakpur, Punjab
          Nov 16, 2021
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          Address: Noida sector 16a

          Hi team,
          I m working in justdial last 10years.
          My manager name is Akshay agarwal.
          He forcefully resigned by me and harresed also.
          Kindly take action
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Nov 16, 2021
          JustDial.com Customer Care's response
          "Hello Monika,

          We are sorry to hear that you have a concern.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial."
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            S
            Sysco HR India Pvt Ltd
            Nov 15, 2021
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            Address: Kanekal Cross Soukya Road Hosakote 560067

            Hi Justdial
            with reference to in detailed discussion and complaint raised, by name Mr.Imran who did glass work for my new Company setup is a Big fraud and cheater, his quality of work is very poor as a mutual trust i paid complete amount of agreed to complete work, but now he is absconding and not responding to any of my calls whatsapp messages . attached is the proof . request to refund the amount i paid inr Rs.40000.
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Nov 15, 2021
            JustDial.com Customer Care's response
            "Hello,

            We are sorry to hear that you have a concern.

            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial."
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              D
              Diana Postvala
              from Mumbai, Maharashtra
              Nov 13, 2021
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              Address: Just Dial

              I was informed that SMS service for leads will be discontinued but I will keep receiving the emails. Now since quite some time I am not receiving emails nor the Leads page is getting updated. My friend called for my category and my number was listed to her in the what's app, but even after two days the email regarding the said call has not come to me nor the leads page is getting updated and we are missing out on business.
              We want to cancel the contract and give us our refund after adjusting the pro-rata days if you have discontinued the email and leads update services.
              JustDial.com customer support has been notified about the posted complaint.
              "Hello Diana Postvala,

              We are sorry to hear that you have a concern in your contract.

              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial."
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                A
                Ayushismilecare
                Nov 10, 2021
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                Address: Hyderabad

                I was approached by a JD marketing agent for paid listing of my business. I was reluctant to spend on it but he convinced to try for 3 months & later if not happy then service can be stopped. I paid online for one month & allowed for autodebiting for two months. After third month I called customer care & told to stop debiting, .. I opted to stop ECS in JD app also. Even then ECS deboting continued. I gave complaint, wrote a mail, gave hand written letter directly to marketing agent to stop service & stop ECS. Even then again money has been debited from my account.
                I want REFUND of total 10620/- rupees which were debited from my account even after 3months said period & after repeated requests to stop ECS.
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Nov 13, 2021
                JustDial.com Customer Care's response
                "Hello Ayushi,

                We are sorry to hear that you have a concern in your contract.

                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial."
                Nov 19, 2021
                Updated by Ayushismilecare
                I didn't get contacted by anyone. I still get any refund. Do u need any further details for the same. I am in need of money & I want refund of my 10620/- rupees ASAP
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                  S
                  Sudhish Pandey
                  Nov 8, 2021
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                  Address: Delhi

                  I have enquired for transport services in Delhi on just dial on Monday 1 November around 3 pm.

                  One of the transporters claimed as Sharma Transport company approached me with phone number [protected] as Deepak Sharma.

                  They told me they got my lead from Just dial and agreed to render services for me and asked for a token amount of Rs. 1000 via Paytm.

                  He shared a Paytm scan code which was registered with The name of Swati Suman on Paytm.

                  I made the payment and since then this guy blocked me on WhatsApp and all my calls.

                  I raised this matter to Just dial as they are sharing our information with frauds without the background verifications.

                  Just dial is not responding here.
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 12, 2021
                  JustDial.com Customer Care's response
                  "Hello Sudhish,

                  We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial."
                  Nov 24, 2021
                  Updated by Sudhish Pandey
                  Hi,

                  The email ID mentioned above is omitted. It says [protected]@justdial.com
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                    K
                    krishh1996
                    Nov 8, 2021
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                    I was searching for some spa's around my place. But after registering got many calls/messages from people doing illegal activities.Please block my number so that I won't get any calls in the future
                    JustDial.com customer support has been notified about the posted complaint.
                    I am still getting a lot o[censored]nwanted calls from people doing illegal activities. Please block my number as it is very annoying.
                    "Hello Krish,

                    We are sorry to hear that you have a concern.

                    Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial."
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                      N
                      Nitin Siyal
                      Nov 7, 2021
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                      Address: 10, Adinath Nagar, Fatehpura Udaipur
                      Website: rideons.in

                      On 16th oct 2021 mr umang maheshwari (+[protected] from just dial in udaipur city visited my office for my website (rideons.in - [protected]) renewal, he told me that me that it will cost total amount of 20060 for life time website renewal and 1 year os SSL for website including GST.
                      he sent me a link for payment and i made payment from my credit card with EMI option of 20060, after that he said i will configure SSL to your website with in 2-3 days. i asked him after 2-3 days then he said you can also do it with the help of web support.
                      when i called to web support ([protected]) they said u don't made any payment for current package in which your website is running, they said that mr. umang has activated a new package on your another number [protected], now you have to configure domain on that package and upload product agin, i said i already did on that website from outsource who took around 18000 for that and designed my website, now who will do that again, they you have to do that because of mr. umang did a mistake you have upload each and every product again.
                      i took website renewal and SSL for Diwali sale
                      i lost so much business because of misleading and fraud commitment
                      and i did sell my product through amazon and i amzon charged fee on sale.
                      now no one is taking responsibility for my loss.

                      Nitin
                      [protected]
                      [protected]
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 08, 2021
                      JustDial.com Customer Care's response
                      "Hello Nitin,

                      We are sorry to hear that you have a concern in your contract.

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial."
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                        Poojanaik24
                        Nov 6, 2021
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                        We had ordered TV via justjuldi.com on 2nd Nov21, model VU TV. We received call from [protected] saying model is no more available and we need to pay 4k more for a different model. We asked them refund the money, the guy in the phone refused to refund and said money would be in the credit section. So we asked them to send the tv. He said will reach in three days. This is a dead company and we need to get back the money. Please help
                        JustDial.com customer support has been notified about the posted complaint.
                        "Hello Pooja,

                        We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial."
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                          nikhilok123
                          from Ernakulam, Kerala
                          Nov 4, 2021
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                          Address: Ernakula, Kerala

                          I searched for a spa center in ernakulam, Kerala on 08/10/2021. But by mistake I opened a spa's profile. Now I am getting unwanted calls and messages. and its really disturbing. kindly remove my information and data from the site and make sure I never get called or messaged again regarding this.
                          JustDial.com customer support has been notified about the posted complaint.
                          "Hello Nikhil,

                          We are sorry to hear that you have a concern.

                          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial."
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                            Sanjaykumar Shrivastava
                            Nov 2, 2021
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                            Address: KGN ac service ceter, shop no 80..old ankrali road jagatpuri.. Shahdara Dl. 110051

                            I called for kitchen service.. Dinesh ([protected]called me for it &came on 20 oct21.. &serviced of chimney.. At 11am..same day at evening.. At evening there is noising come from chimney.. I called him &say that noise problem of chimney.. He promise me to come ai tomorrow 21oct21..but he did not caome¬ receiving my call.. Continuing till yet today.. He told me his address.. KGN AC service center shop no. 80.old ankrali road. Jagatpuri.. Shahdara.. Dl.110051. ([protected]).. This morning. Is also rings but not received.. So.. Help me.. &Take action.. This type of man.. It's not good for your company.. Reputation.. Thanks(Sanjay kumar Shrivastav)...
                            JustDial.com customer support has been notified about the posted complaint.
                            "Hello Sanjaykumar,

                            We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                            Regards,
                            Team Justdial."
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                              K
                              Kumarasanvi
                              Oct 28, 2021
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                              Address: G M GLASS AND INTERIOR #21, 2 9th cross 2nd main kuppaswamy layout Nagawara Blore-45 Phone no.: 9008662746 Email: [email protected] GSTIN: 2

                              Hi Justdail
                              Myself kumara i used justdail services for Glass work vendor work. The person name called Imran from G M GLASS AND INTERIOR
                              #21, 2 9th cross 2nd main kuppaswamy layout Nagawara Blore-45
                              Phone no.: [protected] Email: gm.glass.[protected]@gmail.com
                              GSTIN: 29AFJPI7990F1ZX

                              Gave very poor quality of services and i paid agreed full amount now he is not responding my calls and messages. Request to blocklist his services in justdail and reimbursement of the amount i paid
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 02, 2021
                              JustDial.com Customer Care's response
                              "Hello Kumara,

                              We are sorry to hear that you have a concern.

                              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial."
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                                S
                                SANJAY TAX CONSULTANT PVT LTD
                                Oct 28, 2021
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                                We had taken package for Rs.200000/- for tax consultant, i have proof of mail wherein they have confirmed us that we are under ca catogory . But we recently came to know 2 months back that we are not under ca category.Hence we are not getting proper lead .

                                This is false commitment and we would like to lodge a complaint on the same

                                Company Name Sanjay tax consultant pvt lts
                                ph:[protected]
                                JustDial.com customer support has been notified about the posted complaint.
                                "Hello Sanjay,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial."
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                                  Fitness India Healthcare
                                  Oct 27, 2021
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                                  Address: E-218-B, Sector-63, Noida-201301

                                  Dear Team,

                                  Aakash Arora from Delhi office came to our office to deal with us.

                                  As per the deal we were supposed to pay Rs. 25000 for the package and we opted for Rs. 4671 per month through ECS. This amount was supposed to be deduct as per leads consumption which we have received 5-6 per month in actual. Please find attached herewith the proposal given by you at the time of deal.
                                  You have deducted Rs. 4671 through ECS from February to October 2021. We have paid for 9 months x 4671= 42, 039 instead of 25000. Please return the extra amount immediately which you have charged by mistake or intentionally.
                                  We complained many times but nobody is there to respond, we are very disappointed with your client services.
                                  We would like to discontinue the all services from justdial due to poor customer service, wrong commitments, not responding our calls.

                                  Looking forward to your prompt and positive response.

                                  Thanks,
                                  Ikram Saifi
                                  FITNESS INDIA HEALTHCARE
                                  E-218-B, Sector-63, Noida-201301
                                  M:[protected]
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 28, 2021
                                  JustDial.com Customer Care's response
                                  "Hello Ikram,

                                  We are sorry to hear that you have a concern in your contract.

                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial."
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                                    prabhata moharana
                                    Oct 26, 2021
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                                    My phone number is [protected] and someone misusing it in justdial by providing my number. Some unknown and random persons are texting me and disturbing me. Kindly remove my number from JD
                                    JustDial.com customer support has been notified about the posted complaint.
                                    "Hello Prabhata,

                                    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial."
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