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JustDial.com Complaints & Reviews

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Updated: Mar 9, 2026
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JustDial.com reviews & complaints page 44

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S
Shambhu Sarsiya
Aug 15, 2021
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Address: House number 347 Vikas Nagar Mauli Jagran Chandigarh

Mera fridge kharab kar ke chle gaye
JustDial.com customer support has been notified about the posted complaint.
"Hello Shambhu,

We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial."
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    ulagisuresh
    Aug 14, 2021
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    Address: 41 19 A South East Layout, Back to Polymer Channel, Fairlands

    I am running.yoga centre in Salem Tamil Nadu. My centre name is Lotus Yoga Temple. Two years ago I advatised through Just Dial for one year. They detected through ECS till now(More than one year). I called them and asked to stop using my ECS. Till Now they are obeying and detecting my money. Please order Just Dial to use my ECS detection .
    JustDial.com customer support has been notified about the posted complaint.
    "Hello Suresh,

    We are sorry to hear that you have a concern in your contract.

    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial."
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      D
      Dr talha
      Aug 13, 2021
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      Address: Ahmad Manochikitsa kendra, Mahavir Enclave, Near Railway Station, Roorkee.

      I would like to advertise in just dial about my clinic.
      JustDial.com customer support has been notified about the posted complaint.
      "Hello Anil,

      Thank you for writing to Justdial.com

      With reference to your feedback, you can update your business information through the Free Listing Option available on www.justdial.com

      Please feel free to contact us on[protected] in case of any further issues

      Regards,
      Team Justdial.
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        R
        Ramg1094
        Aug 12, 2021
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        Hi team,

        I have just visited the just dial site and from just dial team they are calling again and again and asking like you have enquired something likewise and the person spoke with me and suddenly cut the call and her no is [protected]

        The customer handling on just dial is very worst
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Aug 13, 2021
        JustDial.com Customer Care's response
        "Hello Ram,

        We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial."
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          A
          Ayushismilecare
          Aug 12, 2021
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          Address: Hyderabad

          Regd mobile number : [protected]
          I consented for three months listing of my business in just dial & paid for the same but money has been debited for fourth month also without informing or confirming if I wanted to continue the services or not. This is blatant cheating. I want refund for the same.
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Nov 13, 2021
          JustDial.com Customer Care's response
          "Hello Ayushi,

          We are sorry to hear that you have a concern in your contract.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial."
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            E
            Elroy Fernandez
            Aug 12, 2021
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            Address: Bogulkunta- Hyderabad

            I am the IT Manager from Fernandez Hospital - Hyderabad Bogulkunta branch. The contact details for the Hospital (free listing) are wrong. We have just these numbers for all the branches Tollfree [protected] / 40222397 / 40222300 . Please remove all the other numbers. Also, a few patients are calling that they have taken appointments through just dial for some of our doctors - This is wrong. We have a dedicated call center to give appointments on scheduled dates. Most of the doctors list that is on Just dial is wrong - please remove it.
            JustDial.com customer support has been notified about the posted complaint.
            "Hello Elroy,

            We are sorry to hear that you have a concern in your contract.

            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial."
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              E
              Elroy Fernandez
              Aug 12, 2021
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              Address: Bogulkunta, Hyderabad

              I am the IT Manager from Fernandez Hospital - Hyderabad Bogulkunta branch. The contact details for the Hospital (free listing) are wrong. We have just these numbers for all the branches Tollfree [protected] / 40222397 / 40222300 . Please remove all the other numbers. Also, a few patients are calling that they have taken appointments through just dial for some of our doctors - This is wrong. We have a dedicated call center to give appointments on scheduled dates. Most of the doctors list that is on Just dial is wrong - please remove it. Contact me for further details - Elroy Fernandez on [protected] or email [protected]@fernandez.foundation
              JustDial.com customer support has been notified about the posted complaint.
              "Hello Elroy,

              We are sorry to hear that you have a concern in your contract.

              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial."
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                M
                Mahendar Reddy patil
                Aug 11, 2021
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                Hi Sir, My Name Is Mahendar Reddy I Enquired Just Dial For Deposable Paper Suppliers In Hyderabad. With In 2 Min I Got Call From From [protected]. They Told Me That Sir We Got U R Number From Just Dial We Are From KAMAL Paper Mart. We Will Supply U R Requirement. Than They Told Me Quotation And Asked Me To Pay 30% Advance. So That I Paid Money Evidence Attached. Please Imagine Due To Just Dial Negligence So Many People Are Loosing Money. I Think Just Dial Also Involving In This Issue. I Called Justdial More Than 20 Times But No Response. Every Time They Told Me That U Will Get Call Back. But No One Called Me. How Venter Know My Number And My Requirement? Just Dial Also Misusing Our Privacy. So Please Take Action Against Just Dial And My Money Back. This Is Completely Just Dial Fault. And Please Take Action Or Block List It Because Their May Be Big Privacy Issue. They Are Legality Fruiters
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 13, 2021
                JustDial.com Customer Care's response
                "Hello Mahendar,

                We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial."
                We S R Associates from Bankura, West Bengal experience same with this Kamal paper mart.
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                  A
                  Amrata Gupta
                  Aug 11, 2021
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                  Address: 113/1 new bijalpur

                  We have taken your services for website. a person of your team manish & poonam committed us that he will make website live within 2 days.

                  From last 15 days we are following them now they are not piking us the cal saying they are bsy.

                  We are complaining to consumer form. if the issue is not resolved within 24 hr
                  JustDial.com customer support has been notified about the posted complaint.
                  "Hello Amrata,

                  We are sorry to hear that you have a concern in your contract.

                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial."
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                    S
                    swatee1312
                    from Delhi, Delhi
                    Aug 11, 2021
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                    Address: Just Dial

                    I was looking for opthalmologist Dr. Atul Seth, Eyemax Super speciality eye clinic at sea woods. just dial has shown me slots of 15 minutes each between 9 am to 8.15 pm. I booked my slot at for 3 pm. But when I reaches the place and contacted the doctor on telephone, he stated that he has no more deal with just dial and just dial is misleading patients by giving wrong appointment.
                    Due to this irresponsible act of just dial i wasted my time as well as money to reach the place.
                    JustDial.com customer support has been notified about the posted complaint.
                    "Hello Swatee,

                    We are sorry to hear that you have a concern in your contract.

                    We have forwarded your request to our concerned specialist department.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial."
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                      A
                      Anujgoyal15
                      Aug 10, 2021
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                      Dear sir/madam

                      I am anuj from delhi, i paid for your supreme package of Rs15300/-+ GST18%=18054/- with invoice no.-DL0821SN10275003 on date[protected]. For my firm “Shree Jee Enterprises”
                      I am facing many issue with my leads and my catalogue. M not getting relevant leads and there is no option to mark as irrelevant and the details of leads showing wrong like location and their requirements. There is no proper specification that what is the requirement of customer.
                      It has been totally one week that my catalogue is not get done. I am calling your agent Mr. Gaurav yadav to design my catalogue but he said he didn’t get time nd i called him many times regarding my leads and catalogue but there is no response from him before i paid he used to call me everyday in routine to purchase the package. I told him that i want to opt for monthly package as starting to know about how is the service of just dial. But he said the monthly package is too expensive nd there is 5000/- charge for designing the catalogue. But now there is no response. Worst service i have ever seen that their is no hearing of customer. I am not gonna use your service more.
                      So please m requesting you to cancel my invoice and initiate my refund as soon as possible. I am totally sucked with your service.

                      Thank you
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 11, 2021
                      JustDial.com Customer Care's response
                      "Hello Anuj,

                      We are sorry to hear that you have a concern in your contract.

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial."
                      Aug 11, 2021
                      Updated by Anujgoyal15
                      Hi
                      Your customer team service is worst. They don’t resolve problem. Whenever i call to customer care they say my call will be transferred to concern team but then they hang up tha call instead of transfer. Today i got a call from customer care around 12:00 noon. I was driving so i told her to call me after 2 hours now it has been past 5 hours but yet they didn’t call me. Please give attention to my concern and do any action ASAP.
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                        Anujgoyal15
                        Aug 9, 2021
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                        I subsribed the package on just dial for B2B. But there is no work is going on my id. And i call many times to the agent he always said that it will be done by today or tommorrow but there is no hearing. Before, i subsribed the package he used to call me like in routine but after subsribing there is no resposne from him totally waste of money to subscribe on just dial. They don’t listen to your concern and i paid to just dial but they are not working on it…. Worst service of just dial, worst staff totally fraud work. I want refund of my money which i paid to just dial.. Don’t wanna use their service. Totally waste.
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 11, 2021
                        JustDial.com Customer Care's response
                        "Hello Anuj,

                        We are sorry to hear that you have a concern in your contract.

                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial."
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                          H
                          H K gera
                          Aug 9, 2021
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                          Address: Sector 62,noida
                          Website: Shri aradhya girls pg

                          We are receiving calls from customer on phone however No notification on msg, email or lead section of just dial page, we have sent multiple emails & calls to customer service however no resolution has received even after 20 days. Need your urgent help to resolve the issue as we are facing business loss from last 20 days.
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 11, 2021
                          JustDial.com Customer Care's response
                          "Hello Hitesh,

                          We are sorry to hear that you have a concern in your contract.

                          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial."
                          We are receiving calls from customer on phone however No notification on msg, email or lead section of just dial page, we have sent multiple emails & calls to customer service however no resolution has received even after 20 days. Need your urgent help to resolve the issue as we are facing business loss from last 20 days
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                            H
                            H K gera
                            Aug 9, 2021
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                            Not receiving lead notification

                            Address: Sector 62,noida

                            Hi team, this is regarding the leads which I am receiving on call however I am not receiving any messages or email for the same.no lead is reflection on JD app leads section as well .I have renewed my plan on
                            17th july .No lead can be seen on leads section till date 18th july .No leads can be seen on lead section till date.please do the needful to remove the glitches which is occurring due to which no leads is visible .Waiting for...
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                            S
                            sourab6
                            from Mumbai, Maharashtra
                            Aug 9, 2021
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                            Address: Lohegaon, Pune-411047

                            This to mention that Samarth kitchen trolly Dhanori proprietor VINAYAK SALUNKHE has taken 25, 000 from me on 3rd Jul'21 for making modular kitchen (trolly and box) but the work not completed till date (after 1 month), where he has committed to complete it within 10 days.
                            Now he doesn't pick my phone nor reply on messages for pending work. Also his shop in Dhanori is already closed since long.
                            I had contacted him via just dial only.. hence the responsibility of just dial lies here that how just dial has allowed such a defaulter on his website who cheat people by using just dial platform. ??
                            Please arrange to refund my remaining money as he has fixed only trolly where overhead box work has not been done.

                            I have also made a complaint on NATIONAL CONSUMER FORUM portal against him. If I don't get response from just dial side then I will be forced to make a complaint against just dial as well as I have already registered complain twice with just dial also.

                            Regards,
                            Sourabh-[protected]
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 10, 2021
                            JustDial.com Customer Care's response
                            "Hello Sourabh,

                            We are sorry to hear that you have a concern.

                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial."
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                              K
                              Kushal Pant
                              from Delhi, Delhi
                              Aug 8, 2021
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                              Address: Flat No.99 Trilok Apartment, Ip Extension, Patparganj, Delhi - 110092, Near Gurdwara

                              I found this tiffin service on Just Dial, the srvice provider i.e. Neeru Kitchen contacted me an offer me a monthly tiffin service and ask me to pay in advance. As i found this service on JD so i assume that there is nothing fishy or fraud and I pay full payment in advance. But after few day of service they stop the sending tiffins without informing me, and when i asked for my my balance money they ignored my calls and msgs.This Kitchen is also registered with ok credit. I request you to please help me get my money ie 2160 back and block this kitchen from doing such fraud.
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 10, 2021
                              JustDial.com Customer Care's response
                              "Hello Kushal,

                              We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial."
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                                B
                                Bano123
                                Aug 7, 2021
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                                Asked them to remove my phone number

                                Previously my mobile number was registered as queens beauty parlor contact number. It use to belong to the owner of queens beauty parlor .

                                But I have taken that number five years ago .
                                When I first got call from justdail about beauty parlor.
                                I made them clear that it use to belong to beauty parlor.
                                But I have taken this phone number and it has no connection with any beauty parlor and I don't run a beauty...
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                                A
                                AnilMittal59
                                Aug 7, 2021
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                                I have purchased a package from Justdial representative Mr.Pawan kumar for Rs. 23000/- including GST.
                                FOR which monthly installment of Rs.4671/- for five months through ECS. They have deducted six installments from my bank amounting to Rs.27982/-. When I raised the concern the team leader Chanchal says that we donot refund money.

                                I request to please stop ECS and refund the excess money charged.
                                Due COVID and lockdown situation there no business not getting any response from the Justdial .

                                Invoguae Furnishings faridabad
                                JustDial.com customer support has been notified about the posted complaint.
                                Yes
                                "Hello Anil,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial."
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                                  Ashokachulbul
                                  Aug 6, 2021
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                                  Address: Bangalore North

                                  Dear team, ECS mandate enabled when doing of Business almost 2 year and pandemic business got closed and all statutory closed

                                  GST number : 29AALFT6167C1ZU

                                  Bank Name : Karnataka Bank Limited

                                  A/c Number: [protected]

                                  IFSC code: KARB0000939
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Aug 06, 2021
                                  Updated by Ashokachulbul
                                  Need to close immediately and refund all my amount which already debited from this account. or else i have to go to strict action and legally bound against JUST DIAL
                                  Aug 06, 2021
                                  Updated by Ashokachulbul
                                  Need to close this immediate effect after so many follows and not closed and still ECS deduction from account . from the date of close almost 2 years till date need to received from JUST DIAL .
                                  or else i will go with legally and complaint in consumer court of law
                                  Aug 06, 2021
                                  Updated by Ashokachulbul
                                  Need to close this immediate effect after so many follows and not closed and still ECS deduction from account . from the date of close almost 2 years till date need to received from JUST DIAL .
                                  or else i will go with legally and complaint in consumer court of law
                                  Verified Support
                                  Aug 09, 2021
                                  JustDial.com Customer Care's response
                                  "Hello Ashoka,

                                  We are sorry to hear that you have a concern in your contract.

                                  Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial."
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                                    J
                                    Jatinaggarwal.0810
                                    from Vinukonda, Andhra Pradesh
                                    Aug 6, 2021
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                                    Address: Delhi

                                    Dear sir,

                                    Kindly note that I submitted a query for providing a list of web site developers on 04th Day of April 2021
                                    .
                                    Within fifteen minutes of enquiry, Mr. Parikshit Bajaj Cell Phone No.: [protected], of hdwebexperts, Called me and told me that he had received my details from justdail.

                                    He collected 4, 000 in advance through UPI towards the development of Professional dynamic website (as per contract offer given and duly accepted) with and assured me that he will develop and provide it within 2-3 days.

                                    He done nothing with my website and shown me a theme of someone else as my website, I asked for my credentials without any prejudice to move on with any professional developer but for now even after four month he is not providing my credentials (Domain was owned by me only before signing contract with Mr. Bajaj) nor he is providing my money back.

                                    +91- [protected]
                                    His website is hdwebexperts.com

                                    Kindly note that if my complaint is not resolved within next 7 Working days from today then i shall be constrained to file fir against just dial and Mr. Pariksit bajaj.

                                    Best regards,

                                    Jitin Agarwal
                                    +91-[protected]
                                    Advocate
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 09, 2021
                                    JustDial.com Customer Care's response
                                    "Hello Jatin,

                                    We are sorry to hear that you have a concern.

                                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                    Regards,
                                    Team Justdial."
                                    He did the same Fraud with me against website development. Also raised complaint against Just Dial for listing such frauds without due diligience.

                                    Kindly take a note of it.
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