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JustDial.com Complaints & Reviews

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Updated: Nov 5, 2025
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JustDial.com reviews & complaints page 46

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S
Stuti_123
from Mumbai, Maharashtra
Jul 22, 2021
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I have subscribed in justdial in the month of March 2020 . on that time executive said me that your subscription is valid for one year only . after one year completed in march, my subscription still continues from April 2021.
i have contact customer care and ask them to discontinue my ECS but i have received answer that your ECS discontinuous after 3 month . my concern is that why should i pay for three month extra ? i already paid april, may and june charge but still people said you have to continue for more three month . i want my money back which diducted after april month. my ECS diducted in june and july even after i request for discontinue .

if i not get possitive reply i will lodge complain in greviance and other higher level authority.

deepak joshi
[protected]
Bankedge - Anand
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2021
JustDial.com Customer Care's response
"Hello Deepak,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."
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    S
    Sylvi wilson
    Jul 22, 2021
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    I am Sylvi wilson from Cochin kerala. I have done a trsnsaction of Rs.7750/- on 10.07.2021 to KSFE, and gone to a wrong account. My number is [protected]. Please either revert that amount to my account or let me know where is it gone with details of sccount.
    Sylvi Wilson
    [protected]
    [protected]@yahoo.co.in
    JustDial.com customer support has been notified about the posted complaint.
    "Hello Sylvi,

    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial."
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      S
      sachink@1234
      Jul 20, 2021
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      Address: Rudra properties 10 sasoon road pune station

      Hi calling from Rudra properties [protected] /[protected] sachin khandelwal since 10 coplaints are give but no response very bad service .I am not receiving calls from 15 july i have complaint 10 times but no response.my money is getting waisted .i have to give a complaint of fraud on u guys .please resolve
      JustDial.com customer support has been notified about the posted complaint.
      Please resolve fast and send leads rudra properties [protected]
      "Hello Sachin,

      We are sorry to hear that you have a concern in your contract.

      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial."
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        M
        madhuri tetgure
        Jul 20, 2021
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        I have account with Just dial in the name of Dr. Madhuri Tetgure.
        1st emi deducted on 28th April
        2nd emi deducted on 29th May.
        My contract started on 1st June.
        After seeing the leads I understood that just dial is just making money so I asked satveer to cancel the contract.
        To which he agreed.
        15th June 3rd emi deducted. Again I complained him to stop ecs. He assured next time it won't happen again. He will ask customer care to refund.
        15th July 4th emi deducted.
        I have all the proof regarding this matter.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Jul 21, 2021
        JustDial.com Customer Care's response
        "Hello Dr. Madhuri,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial."
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          L
          lakme chembur
          Jul 19, 2021
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          Address: Chembur Mumbai

          I have contineously cheated for last 3 years. We have been raising compalints to aarti but she is cheating us every time.

          I had paid for contract renewal with the commitment from justdial that the contract will not renew early. Byt every yeart aarti is cheating and renewing the contract on the date of payment.
          My contract renewal is supposed to be August.
          Can you please ensure I am not being charged twice for June to August?
          Please refund the amount from my previous contract since you have started new contract before my previous one expired for last 3 years.
          JustDial.com customer support has been notified about the posted complaint.
          "Hello lakme Chembur,

          We are sorry to hear that you have a concern in your contract.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial."
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            N
            Nagaraju Nv
            Jul 19, 2021
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            Address: Nellore' nawabpet

            I requested many times to cancel my contract by phone and mail
            . But not doing that
            And my contract is renewed automatically without my permission for this year
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Jul 21, 2021
            JustDial.com Customer Care's response
            "Hello Nagaraju,

            We are sorry to hear that you have a concern in your contract.

            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial."
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              N
              Naveen7909
              Jul 18, 2021
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              Address: Dwarka Ramphal Chowk

              Hi Sir/Madam,
              As I wanted to stay in hotel room one of my friend but I was already late to spend couples of hour with her so i thought just dial is good platform to get hotel details around Dwarka Sector-6 so i did call to just dial they provides hotel detail and finally i found one hotel at Ramphal chowk (Hotel Royal Galaxy) Room No.303 we encountered a number o[censored]nsatisfactory service Like Parking, food ordering even one girl handling recaption area who didn't Know who is my manager and many number of boy sat there that was unsafe for women and much more thing had happened During three hours to hours and most important thing is I got my room 1hour late after booked room
              I would like to hear your thoughts about my complaint and the steps that you are willing to take to prevent such incidents in the future.

              Thanks & Regards
              Naveen Sharma
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Jul 21, 2021
              JustDial.com Customer Care's response
              "Hello Naveen,

              We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial."
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                P
                Phani T
                Jul 18, 2021
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                Address: Rohini refrigerator and Electrical works, Dno- 9/16 Tadigadapa, penamalur mandal, Vijayawada, Krishna district, Andhra Pradesh

                Well I have searched for refrigerator repair and service a weak ago, in Vijayawada, Andhra Pradesh, as such a 4 technicians has called me out that a person named Durga Prasad of Rohini refrigerator and Electrical works, door no 9/16, Tadigadapa penamalur mandal, of Vijayawada, has visited my house for refrigerator repair he said that the compressor oil and the fridge door seal needs to be replaced, as he is not carrying them he said he has to get it, and asked me to give RS.2000/- as an advance, till date has not rectified the problem when i am calling him he is saying that he has some problem, I asked him to return back my advance he said that he will return back the amount via phone pay, but he haven't done that more over he is not replying to my call, his phone number is [protected], when I visited his shop address which was given by him there is no shop by that name- my sincere advice / request to just dial is not to encourage this kind of cheap person's on just dial without proper verification, as I have lost my money, I just gave advance to unknown person as I have trust on just dial, but it proved me wrong, and thought me a lesson that a know enemy is better than an known friend.
                +1 photos
                JustDial.com customer support has been notified about the posted complaint.
                Jul 18, 2021
                Updated by Phani T
                Well I have searched for refrigerator repair and service a weak ago, in Vijayawada, Andhra Pradesh, as such a 4 technicians has called me out that a person named Durga Prasad of Rohini refrigerator and Electrical works, door no 9/16, Tadigadapa penamalur mandal, of Vijayawada, has visited my house for refrigerator repair he said that the compressor oil and the fridge door seal needs to be replaced, as he is not carrying them he said he has to get it, and asked me to give RS.2000/- as an advance, till date has not rectified the problem when i am calling him he is saying that he has some problem, I asked him to return back my advance he said that he will return back the amount via phone pay, but he haven't done that more over he is not replying to my call, his phone number is [protected], when I visited his shop address which was given by him there is no shop by that name- my sincere advice / request to just dial is not to encourage this kind of cheap person's on just dial without proper verification, as I have lost my money, I just gave advance to unknown person as I have trust on just dial, but it proved me wrong, and tought me a lesson that a know enemy is better than an known friend.

                Verified Support
                Jul 21, 2021
                JustDial.com Customer Care's response
                "Hello Phani,

                We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial."
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                  A
                  Ahc Vivek
                  Jul 17, 2021
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                  Address: AMBALA

                  Dear team,
                  i am ramesh kumar from ambala city haryana.
                  My firm name is - paradise beauty salon
                  mobile no- [protected]
                  i have taken the paid service of your company, from your employee abhishek. He committed us to send the relavent queries but we have got not even a single relavent query. Many reminders and calls were given to him and his boss akashdeep singh but nothing was improved from there end.
                  The amount was given you in form of monthly ecs. Service and ecs started in january 2021, since we are not getting good queries, mail were sent to you to stop the ecs in march as we are not satisfied with your services.
                  It does not mean that if we have opted you plan so we have to pay the amount. If we are not satisfied we have the right to exit and save our future deductions.But after sending so many mails to you no ecs has been stopped. Full amount deducted.
                  Kindly refund our money back
                  JustDial.com customer support has been notified about the posted complaint.
                  "Hello Ramesh,

                  We are sorry to hear that you have a concern in your contract.

                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial."
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                    B
                    Biju Devassy
                    Jul 16, 2021
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                    Address: D H L Express (RSP), Koorans Gateway Avenue, Near K. G Hospital, N. H 47, THRISSUR Rd. Angamaly - 683572

                    Sir, I am doing a agency of DHLCourier agency in Angamaly. I am somany times install my profile into google.But my profile is not showing in google site. In that time I contact just dial toll free number ([protected]). Then your representative (Mis. Kavya ) contact me, and pay Rs. 17, 500/- for update my profile. Your field staff Mr. Vishnu come to my office and cllect the cheque, around 16 days back, . But till now my profile is not shown in google. My address is given below : D H L Express India (RSP)., Koorans Gateway Avenue, Near K. G Hospital, N. H THRISSUR Rd. Angamaly - 683572 Tel No. [protected], Name Biju Devassy.
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 19, 2021
                    JustDial.com Customer Care's response
                    "Hello Biju,

                    We are sorry to hear that you have a concern in your contract.

                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial."
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                      C
                      Chetan Lonkar
                      Jul 15, 2021
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                      Address: Bhayandar

                      I have called to JD 25-30 times regarding the leads which I get totally frauds and unwanted ECS activation but they don’t entertain me just ask me to call later or tell that our executive will call you in 24 Hrs but it doesn’t work, I have raised the complaint on consumer court and also I have mail on Mumbai just Dail Email still there is no solution till time

                      This is really very big fraud with us and don’t know how much they do the same with others also
                      I have stop there campaign before 5 days I got msg from JD that your service is stop but still today again they have cut 3540 Rs from my A/C .
                      Really this is not like professional behaviour and they don’t listen anything and not going to stop ECS as well not going to Refund my money
                      I want my Money back at any cost if they not return my money I will file a case against him with help of my Brother as he is a Advocate
                      Please find the attached Consumer court complaint number for your reference

                      Regards
                      Tejal Divekar
                      [protected]
                      +1 photos
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 19, 2021
                      JustDial.com Customer Care's response
                      "Hello Tejal,

                      We are sorry to hear that you have a concern in your contract.

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial."
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                        Z
                        zafar saqib
                        Jul 15, 2021
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                        Address: lucknow

                        I am the director of Z S Forex & Trading Pvt Ltd located in Lucknow, (UP).
                        I have been a very loyal customer to your company. I have secured the platinum position in foreign exchange category in lucknow for the last 10 years. I have entered into a contract for two years as suggested by the company employee Mr Shashank Johri and Mr Vikas Sahu on 30th June 2021 which is valid till 30th June 2023 securing the top most position in foreign exchange category in lucknow. I got a call from Mr Shashank saying that some other company is giving more than our company for the same position, so if i like to retain it kindly pay extra amount or take a refund. This is unethical and unacceptable on the company's part. I am being asked for more money although i have an agreement till 2023. Kindly look into this matter and resolve it or i will go to court.
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 16, 2021
                        JustDial.com Customer Care's response
                        "Hello Zafar,

                        We are sorry to hear that you have a concern in your contract.

                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial."
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                          kavish2012
                          Jul 15, 2021
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                          Address: udaipur

                          Dear Sir

                          you employee has taken 20000/- for website prepation now he nos responding my call details gievne bwlo

                          name- mohit kumawat
                          mob[protected]
                          JustDial.com customer support has been notified about the posted complaint.
                          "Hello Kavish,

                          We are sorry to hear that you have a concern in your contract.

                          Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial."
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                            F
                            Fmak
                            from Powai, Maharashtra
                            Jul 15, 2021
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                            Address: Mumbai India

                            I had payed 3 months back to start service but at that time just dial executive Mamta from Mumbai did not tell me that i will have to pay more 2000 she just told me that I’ll have to pay 3000 and my service will start I payd the amount but after paying I’m tired of telling her to start the service or else give me my refund she is not ready to do any of both .her contact number is +[protected] Mamta Justdial executive Mumbai)

                            I have made many complaints before also but to solution and no response I will have to take this to news and take media help and then I will ask for my money back with interest because it is my hard earned money and I cannot allow anyone to enjoy my money like this shame on just dial shame on the lady who works there such poor service and poor company that has taken my such small amount and not ready to refund.
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 16, 2021
                            JustDial.com Customer Care's response
                            "Hello Frank,

                            We are sorry to hear that you have a concern in your contract.

                            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                            Regards,
                            Team Justdial."
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                              E
                              Evlon Graphics
                              Jul 15, 2021
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                              Website: www.justdial.com

                              One of executive (Mr. chandrakant ) of justdial told us for subscription.
                              which we have to pay first three month amount of rs.4720, and after the ECS of will be deduct directly from bank from 4th month (Rs.2360).
                              we paid the amount of Rs.4720 (chq no.388347) on 09/05/2021. and at same time the ECS of Rs.2360 was also debit on 1st month of subscription.
                              so this was a total fraud with us, and we want our total amount of Rs.7080 return . so please resolve this.
                              we contacting your customer care number continuously, and tell them our problem again and again but no one is given any complaint number.only tell us that they register our complaint na d nit gaetting any helpfull reply
                              this is clearly fraud with us and we want our all amount retuen
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 16, 2021
                              JustDial.com Customer Care's response
                              "Hello Samir,

                              We are sorry to hear that you have a concern in your contract.

                              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial."
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                                Praveenraju2021
                                Jul 15, 2021
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                                Address: Kovaipudur coimbatore

                                Good day,
                                I have availed services from Justdial for leads
                                and i request for the cancelation for the services on 27th May and i got the confirmation message from the sales agent that services Cancelled and i stopped getting leads as well from justdial.

                                Now today 15th july again ecs debit happened from my account amount of Rs.2803.

                                I request refund the amount which got deducted today 15th july to my account back as i have given Cancellation on 27th may.

                                Debit transaction
                                18th of feb 2803 mohd rafiq
                                17th of march 2803 UPI to justdail
                                31st of march 2803 netbanking pay
                                15th of april 2803 Ecs debit justdail
                                24th of may 1402 Ecs debit justdial
                                24th of may 1402 Ecs debit justdial
                                15th of july 2803 Ecs debit justdial
                                Total 16819 debited till date

                                March Ecs bounce return charges 590 from the bank side 2 times amount of 1180

                                Kindly look into it and do the necessary action to cancel the services which i had opted.
                                Also request to send the confirmation email to my registered email id from justdial that services are cancelled.

                                Looking forward your swift response.

                                Thanks
                                Praveen Raju
                                [protected]
                                +3 photos
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 16, 2021
                                JustDial.com Customer Care's response
                                "Hello Praveen Raju,

                                We are sorry to hear that you have a concern in your contract.

                                We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial."
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                                  R
                                  Real Home Packers
                                  Jul 14, 2021
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                                  Address: Malad EAST

                                  Dear Sir/Madam,

                                  My Name Is Prince Prajapati,

                                  MY COMPANY NAME IS REAL HOME PACKERS AND MOVERS.

                                  I Had Registered With Just Dial Services Mumbai. I Agreed To Pay For 2 Month Only As Per Telephonic Conversation With Justdial Telecaller Ms. Usha Nandlal Prajapati And Paid Rs.4720/- By Online For Two Months Given To Just Dial Person Mr. Saud Sattar Shaikh On 20.06.21. He Said Me To Sign The ECS Form And Told Me If You Are Not Satisfied We Can Cancel Your Contract And Stop My ECS Within A Month.
                                  After 14 Days They Blocked My Account I Am Not Getting Any Inquries From Just Dial Services, Becasuse Of I Am Not Get Any Business Leads And Ask Them To Stop My Contract And Ecs. But They Are Not Responding Me And They Do Not Stop My Ecs And Harass Me. Kindly Do The Needful To Stop My Ecs Immediately And Refund My Amount. Just Dial Is Just Making Money And Sending Fake Queries
                                  I Am Continuously Trying To Contact The Cancellation Team For The Past 10 Days.
                                  Kindly DEACTIVATE my Contract Permanently And Refund the Amount
                                  Everyone Is Attending The Call And Say That They Will Revert.
                                  We Want You To Take Our Concerns Seriously And Take Immediate Action To Stop Our Ecs.
                                  Further We Are Warning You Or Don’t Force Us Take Legal Action Against Justdial.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 15, 2021
                                  JustDial.com Customer Care's response
                                  "Hello Prince,

                                  We are sorry to hear that you have a concern in your contract.

                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial."
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                                    J
                                    Jayaseeram
                                    Jul 14, 2021
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                                    Address: Tamil nadu Palemeedu Coimbatore

                                    They took out money since from 3 months still not yet Refunded and stock is not transferred they details is ask plastic products tamil nadu Palemeedu area
                                    JustDial.com customer support has been notified about the posted complaint.
                                    "Hello Jayaseeram,

                                    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                    Regards,
                                    Team Justdial."
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                                      Saravana10
                                      Jul 13, 2021
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                                      Address: House No- W-357,wz-283,Maddi Wali Gali ,Vishnu Garden, Tilak Nagar, Delhi 110018

                                      Innovative Solutions, a job consultant company registered with Justdial promised me a job and made me pay a huge amount to them. Now there is no response from them.
                                      +1 photos
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 14, 2021
                                      JustDial.com Customer Care's response
                                      "Hello Saravana,

                                      We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial"
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                                        Raoashishyadav
                                        Jul 13, 2021
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                                        Hi team,

                                        I am Ashish yadav from Delhi just dial don't want to stop my ecs. I call the customer care many times but all of them give the same resolution.
                                        customer care help with the link by saying that you can stop ecs by click this link-
                                        https://www.justdial.com/MGCP-23MVYNW6SBS

                                        but it's all fake this link don't have any ecs option and they continued to charge directly from my account.

                                        And the smart thing they did is they turned off the amount deduction massages or email. So that people like us don't find out that they charging continuaslly.

                                        I told them that I'm not doing business from last 5 month and I don't want to continue with your service but they don't care.They just want their amount that is around 3500 which is very big amount for people like us.

                                        Please help regarding this matter.

                                        Thanks
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 14, 2021
                                        JustDial.com Customer Care's response
                                        "Hello Ashish,

                                        We are sorry to hear that you have a concern in your contract.

                                        Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                        Regards,
                                        Team Justdial"
                                        Jul 17, 2021
                                        Updated by Raoashishyadav
                                        As per your team u will b calling me but i don't received any call yet.

                                        Please help

                                        Thanx
                                        Jul 17, 2021
                                        Updated by Raoashishyadav
                                        As per your team u will b calling me but i don't received any call yet.

                                        Please help

                                        Thanx
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