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JustDial.com Complaints & Reviews

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Updated: Jul 10, 2026
Complaints 4291
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JustDial.com reviews & complaints page 53

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B
Bhandari studio
Jun 22, 2021
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I want to close my business with justdial. I have died a ECS form as well but still They deduct my money from Bank Account.Due to covid pandemic I don't have such amount of money.So that's why I want to close and Please return my deducted money of previous month.
Thanks
JustDial.com customer support has been notified about the posted complaint.
"Hello Sir,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial"
Bhandari studio's [Complaint's author] reply, Jun 22, 2021
My registerd Contact Number With Business
i.e:-9872447707
"Hi Sunil,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."
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    S.TAMIL VANAN
    from Kanchipuram, Tamil Nadu
    Jun 21, 2021
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    Address: 14 VAIGUNDA PERUMAL NORTH MADA STREET

    I informed many times. My phone number [protected], [protected] is denoted as a contact number for Pachayamman koil Street, shenbakkam. Please remove my number.
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Jun 22, 2021
    JustDial.com Customer Care's response
    "Hi,

    We are sorry to hear that you have a concern.

    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial."
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      S
      S prasad123
      Jun 20, 2021
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      I have search tv repair section in JD . I have received a call from Mr. Bisen owner of GR Electronics from Bhilai sector 6.. he came and take my tv and told me iether to repair or to return my sony LED tv . I called him so many times he told me again and again next day, next day.. now more than one week passed away .. Neither he repaired my tv nor return till date .. now suggest me what to do.. also delist such types of fraud shops From your reputed app .. thanks
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Jun 22, 2021
      JustDial.com Customer Care's response
      "Hello Mr. Prasad,

      We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial"
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        bharat tarun
        from Delhi, Delhi
        Jun 19, 2021
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        Address: Samad Road Centre Point

        He had to return the check and what was to be deposited, but how did he put that check and keep it with him, now he is not returning the money and is not even picking up the phone.
        Regards
        Bharat Kumar singh
        Kings cafe
        Aligarh up west
        Mob [protected]
        JustDial.com customer support has been notified about the posted complaint.
        "Hi Bhart,

        We are sorry to hear that you have a concern in your contract.
        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial."
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          S
          sunnythes2
          Jun 19, 2021
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          Address: Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W) Mumbai Mumbai City District Maharashtra India - 400064

          Hello Team,

          I had asked for a subscription for my mom as she is a Numerologist.
          "Aasha Singh Numerologist".

          Subscription in Justdial
          Old account - [protected] (Which I wanted to subscribe)
          New account[protected]which Vishal created without informing me)

          I am writing this email to officially make a Complaint about the unprofessional behaviour and Fraud against Mr. Vishal Yadav (+91 [protected]) and Rupesh Gole (+91 [protected]) from Justdial.

          Here it goes.

          Mr. Vishal Yadav at the time of giving me the subscription gave me false information. Whatever commitment and information provided by him turned out to be absolutely fake and misleading.

          He manipulates all his statements.

          Because of his fake commitments I have lost INR 7, 080/-

          1) Vishal Yadav did not activate my account, instead created a new account and there were no reviews and ratings. He said he will share a number from the backend team member and he will take care of it. Vishal did not share any details and then did not answer my calls.

          2) Later Rupesh Gole spoke to me and informed me that he will get the reviews and ratings shifted to a new account after my payment is completed.
          I completed my payment and then no response and it did not happen as I was promised.

          3) On 27th May, my first EMI of 1770/- got debited from the account which again I was not informed about because Vishal Yadav told me it will be debited next month which he confirmed on a conference call between Me, Visha and Rupesh.

          4) Still the Reviews and Ratings were not shifted to my new account (which I never wanted to create).

          5) And then on 5th June again my account got debited by 1770/- I called Justdial and spoke with "Melroy" from the ECS team and he informed me that my billing date is 5th June and that is why it is deducted. I took Vishal Yadav to a conference and he is blaming it on the company that the company provides different information to them.

          6) Vishal also said I will recieve 10-25 leads everyday. Which is again proved to be absolutely wrong.

          Now what Rupesh and Vishal told me and the experience that I got from JUSTDIAL is so annoying.

          I have already complained about him several times on call. Even I had a word with the ECS team and they also spoke with Vishal. Vishal without informing me kept the date of deduction as 5th of every month and he himself did not have any idea how my money got deducted from my account.

          Rupesh Gole asks me to pause my ECS and also shares a video with me and he himself does not know that it will stop my subscription. Without any knowledge he was advising me to pause ECS and according to Rupesh my next EMI will get deducted on 27th August but it got deducted on 5th June.

          Justdial either need to train their employees to provide correct and right information or need to stop this fake business subscription. It is a Fraud to deduct money from the customer's account without their knowledge.

          Not at all happy with the services provided by Justdial. It was all fake and they have cheated.

          I WANT TO STOP MY SUBSCRIPTION AND WANT MY REFUND.

          Regards,
          Sunnyy Siingh
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Jun 19, 2021
          JustDial.com Customer Care's response
          Hello Mr. Sunny,

          We are sorry to hear that you have a concern in your contract.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
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            Thala Jegathees
            Jun 19, 2021
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            Address: 76/11, Gopal street, vyasarpadi, chennai-600039
            Website: S. M engineering

            We have activated the package of 1180 plan we have paid this month amount also but we dont receive any leads for 2weeks
            JustDial.com customer support has been notified about the posted complaint.
            "Hi,

            We are sorry to hear that you have a concern in your contract.

            Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial"
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              M
              manifitlife
              Jun 19, 2021
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              I had a listing in JD and after one year I was not interested in renewing the contract as I was not satisfied with the service I received from a paid listing. After the expiry of the contract, every day JD executive started calling me, even multiple times a day. I told them repeatedly that I am not interested in renewing the contract. One of the executives suggested me to drop a mail and I did that. The calls are not stopping even after that.

              I want justdial to delete my account and stop calls from Just Dial
              JustDial.com customer support has been notified about the posted complaint.
              "Hi,

              We are sorry to hear that you have a concern in your contract.

              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial"
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                R
                rishabh1995
                Jun 18, 2021
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                Address: prabhadevi

                Employee from venus service centre had come at my resindence for fridge repair..he took my fridge inverter part for repair and after taking he is not responding now
                JustDial.com customer support has been notified about the posted complaint.
                "Hello Mr. Rishab,

                We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial"
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                  A
                  Afsaran Shaikh
                  Jun 17, 2021
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                  Address: A.Y.Computer(on site service support)

                  I got the registration done in justdail and I was told that according to each customer, my reachage will be taken from my justdail id but justdail did not do this with me, Completed reachage in a single month, and this is a big fraud, help me.

                  Thanks & Regards
                  A.Y.Computer
                  Afsaran Shaikh
                  [protected]
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 19, 2021
                  JustDial.com Customer Care's response
                  Hello Afsaran Shaikh,

                  We are sorry to hear that you have a concern in your contract.

                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial.
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                    S
                    Shiva123$
                    from Shahapur, Maharashtra
                    Jun 16, 2021
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                    Hello sir,
                    It is the second incident which happened with me and fortunately I got the details regarding the false information also.
                    Just dial has shared my number with rest other false details to a user. This is happening life a breach of my privacy for something which I never enquired for.
                    I request you to immediately take action over it. Otherwise I will file a case against this data privacy breach.

                    Thank you!
                    Regards
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 19, 2021
                    JustDial.com Customer Care's response
                    "Hello Mr. Shiva,

                    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial"
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                      A
                      APM Kitchen
                      Jun 16, 2021
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                      I started my cloud kitchen to become “aatmanirbhar”. As a house wife, I had to ask my husband to invest in getting the cooking business open.
                      1. I contacted Jyoti at on 8th June ‘21.
                      2. She suggested me to buy a package for 2000/- + GST (min commitment 2 months). So I paid 4000/- + GST.
                      3. I instantly bought this as only one face comes when we hear Justdial “MR AMITABH BACCHAN”.
                      4. For initial 7 days it was working good. However, as unexpected After 1 week my account got deactivated.
                      5. Called customer care support to enquire but pathetic assistance.
                      6. Called Jyoti again & she said your ECS bounced (then started heated argument).
                      7. ECS for what when I pre paid for 2 months?? And she had her own policy which she wanted to chock me with.
                      8. I am feeling cheated as
                      (a) when asked to activate my subscription, Jyoti says pay 2000/- more (no justification for what)
                      (b) when asked to refund my 4000/- + GST, Jyoti said that can’t be done.
                      9. Help me Mr VSS Mani & Mr Amitabh Bacchan
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 19, 2021
                      JustDial.com Customer Care's response
                      "Hi,

                      We are sorry to hear that you have a concern in your contract.

                      Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial"
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                        K
                        Kanagalakshmi Shanmugasundaram
                        Jun 16, 2021
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                        Kindly stop sharing my number unnecessarily getting scam/spam messages from unknown number
                        JustDial.com customer support has been notified about the posted complaint.
                        "Hello Mr. Kanagalakshmi,

                        We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial"
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                          G
                          greatwallprecast
                          Jun 16, 2021
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                          Website: www.justdial.com

                          I have activated my business with just dial and taken guaranteed plan in which just dial executive provide information about plan is, if my deal is complete with customer then my lead charge should be deduct of Rs. 46 per dealing lead, after active service there was so many error come like irrelevant lead option not show, balance passbook not show, lead come out of area etc. Now just dial say that company has close this plan so your done payment is nil (zero). you want take new plan by paying additional amount. as of now i have paying almost 6 ECS that all payment are zero, where my no one dealing is complete with customer so where is my ECS payment amount?
                          still date not provide GST bill invoice copy, not any staff support and response,
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 19, 2021
                          JustDial.com Customer Care's response
                          Hello Ms. Ramani,

                          We are sorry to hear that you have a concern in your contract.

                          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial.
                          Jun 28, 2021
                          Updated by greatwallprecast
                          Dear Team,
                          Still date and time i have not getting any response and revert, even not any resolution of my query,
                          very poor service and support of just dial
                          there is no any staff support
                          Jul 29, 2021
                          Updated by greatwallprecast
                          I have not got any response and reply from @justdial
                          Very bad and poor service
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                            Tajjammul hassan
                            Jun 16, 2021
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                            My no is [protected] iam getting calls all the time..of service I do not require..I was searching for something else but iam getting calls for sometime els from last month which I don't need..
                            JustDial.com customer support has been notified about the posted complaint.
                            "Hello Hassan,

                            Greetings from Just Dial.com

                            The inconvenience is regretted.

                            This is an additional feature provided by Justdial where vendors get in touch with you for your requirement only after inquiry is generated.

                            This helps you in saving time. Let us know if you wish to opt out. You can write to [protected]@justdial.com or call our customer service team on [protected].

                            Regards,

                            Team Just dial.
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                              S
                              svidhani
                              Jun 16, 2021
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                              I was promised certain number of leads by justdial based no the package and promotion being run during month of march.
                              The number was suppose to be 190 + 20%(promotion).

                              Just dial is now refusing give me the promotion which was promised.i have the email from their marketing/sales representative.

                              It seems i have been lied to by justdial.
                              JustDial.com customer support has been notified about the posted complaint.
                              "Hi Savidhani,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial"
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                                Maruthi Matty
                                Jun 15, 2021
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                                I had taken service from justdail 1.5 years ago, I have asked to stop my service and stop ECS, even after requested company taking ECS plz help me and close my issue
                                JustDial.com customer support has been notified about the posted complaint.
                                Hi Maruthi,

                                We are sorry to hear that you have a concern in your contract.

                                Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial"
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                                  San Softwares
                                  Jun 15, 2021
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                                  Address: 419, 4th Floor, M3M Urbana, Golf course extension road, Sector-67, Gurgaon-122018

                                  Our company is registered in the name of San softwares. We have purchased Justdial portal on 22.04.2021 having Invoice No.HR0421SN10255592 of amount Rs75400/- . We are using Justdial portal from last 2 months but there is no relevant lead . As our key word is call center solution, They had provided around 500 leads till now in which I guess there are only 1 to 2 leads on which the person is actually looking for call center software others are like we haven't search for that or some says that we want job in call center . We told this to Just Dial Executive( Preeti -[protected], [protected] and Amarjeet - [protected]) from whom we purchased the portal but didn't find any relevant answers and when we asked to cancel our contract and refund our money back, than they are not willing to cancel our contract . We are providing you the attachment of mail and invoice copy.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 19, 2021
                                  JustDial.com Customer Care's response
                                  Hello Mr. Jagwant,

                                  We are sorry to hear that you have a concern in your contract.

                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial.
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                                    geetheshbhat
                                    Jun 15, 2021
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                                    Address: Kolkata

                                    Last night, my mom had accidentally visited JustDial, she didn't fill out any forms, within few minutes she started getting many calls regarding "Bulk Sms". I went and checked the device history, and enquiry form was nowhere to be submitted. I'm still receiving calls this even today despite complaining to justdial customer care. She has got more than 30+ calls
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 19, 2021
                                    JustDial.com Customer Care's response
                                    Hello Geethes,

                                    Greetings from Just Dial.com

                                    The inconvenience is regretted.

                                    This is an additional feature provided by Justdial where vendors get in touch with you for your requirement only after inquiry is generated.

                                    This helps you in saving time. Let us know if you wish to opt out. You can write to [protected]@justdial.com or call our customer service team on [protected].

                                    Regards,
                                    Team Justdial.
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                                      prabhavathi durai
                                      Jun 15, 2021
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                                      Address: No 1, Venkateswara Complex, Pillaiyar Kovil cross street, OMR, Kelambakkam.

                                      I am Dr. Prabhavathi, Physiotherapist my clinic name is Prabha Physio care and wellness clinic. I am paid customer of just dial. In my profile it is mentioned as physiatrist replace it with Physiotherapist.
                                      I am not getting patients for my clinic through just dial.
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 19, 2021
                                      JustDial.com Customer Care's response
                                      Hello Dr. Prabhavathi,

                                      We are sorry to hear that you have a concern in your contract.

                                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                      Regards,
                                      Team Justdial.
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                                        Kohri
                                        Jun 12, 2021
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                                        Justdial hasn't the salary for its employees in the support function. However other departments got hike and increment as well. Last year work was started in full fledge however failed to pay us incentives for 1year. However they have money for advertising in IPL. Its not an employee centric company.
                                        Justdial has not paid salary from may 2020 till September 2020. Who will occur our loss also incentives hasn't been paid since 2020 may till march 2021.
                                        JustDial.com customer support has been notified about the posted complaint.
                                        "Hello Mr. Kohri,

                                        Please write a line along with your contact number and Employee at [protected]@justdial.com.

                                        Regards,
                                        Team Justdial"
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