JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 80%
Submit a Complaint
1574
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
80%
Complaints
1574
Pending
129
Resolved
1223
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (206)

JustDial.com Complaints & Reviews

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Justdial.com — Not having sms and mails [Resolved]

 THE HOME STYLE
Dear S/M,

Our id is The Home Style (PX612.X612.[protected].S5R4)
we are not getting any sms & emails since last 15 days
& we had tried from our concerned no. to just dail search
they had not giving our name & no. to the customers sms.
As i have paid a total of 5500/ - in last month on 22 may 2016
JD Correspondence afzal had offered a package of Rs 7000for 1 year
in which i have paid amount of Rs 3500 in cash and rest will have to paid by cheque but from 22 may to 13 Aug i got only 3 SMS in total and after that i got no sms so after 17...
Complaint comments  Read comments Complaint category Airlines

Justdial.com — Worst consumer care services ever [Resolved]

 dbco
First of all i would like to say that this is the worst experience I ever had with any of the marketing company. A company likes your which is working at such large scale and having such worst customer support.


I would like to brief you about my incident. I got my firm Deepak Bansal & Co., Delhi listed on your justdial through your executive Mr. Bhushan (Mb: [protected]) on[protected] and i made the payment of Rs. 3/- on the same day on request of your executive. They promised a list of services to be added including the Service of Chartered Accountant and collected all the...
Complaint comments  Read comments Complaint category Tax Services

Justdial.com — Fixed position listing [Resolved]

 pawansingh786
Just dial executives and managers making fool from 10 days, they take cheqeu from me and didn't do any thing... Earlier I took the package of number 1 position in south Delhi, an annual package of one lake and two thousand, they mix up the photos of two shop and they given the wrong address and wrong contact number of my shop, I want just dial will take strict action towards executive Ashutosh mishra (
[protected] and his manager
Pawan
Owner of supplement shoppe
Shop no. C-10, basement, Amar colony, lajpat nagar-4, Delhi-110024, opp to juneja sweets
+91-[protected]
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — Just dial jd omni product [Resolved]

 Debu121
Hi,

On 30th july'15 your executive mr. akash met me for jd omni product (website, application etc etc... his mail attached). he told initial fee of rs. 3500 for product creation and it will come to us for testing for two months. if we feel okay about we can continue with monthly fee of rs.3450.

After that he was non-contactable and hence the bank cheque of rs.3500/ could not be cleared.

Neither he turned for the product process nor the contract for website/application came into picture from responsible representative from justdial.

Suddenly...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — Regards purchasing frame of just dial [Resolved]

 riyaz333
R/s,
i m partner of m.s. enterprises.
jalna-431203,
maharashtra
[protected].
.
i am consumer of just dial of 1 year agreement & just dial frame.
invoice date.[protected].
id. P2482.2482.[protected].P4Y1.
.
i purchased advertising agreement & frame 3 month ago,
my i year agreement is starts as usual,
but i received broken frame twice in three month.
thats why i login the complaint two & three time,
& requested for refund my amount of frame, but there is
no response of my complaint.
here...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — Justdial taken money & not given proper service. Refusing to refund our money [Resolved]

 devendiranb
We are the newly formed branding agency in Bangalore. On June 15, 2016, we entered into a contract with justdial for the period of three months for get the services under the Platinum Gold Diamond (PDG) scheme and paid the upfront payment of Rs. 58, 337/- through our credit card (which was converted into EMIs by our bank for 24 months alongwith interest). The Sales Agent, Anthony Gregory, met us that time and told that we need to select categories related to our which will help in providing the enquiry calls. As explained by him that there are main categories under which there are many subcategories,...
Complaint comments  Read comments Complaint category Products & Services

Just Dial.com — Service [Resolved]

 kndileep
I ordered a ASUS mobile phone in Hyderabad city through Just dial and paid 9000/- online. The company promised the delivery within 7 working hrs. Since the product was not delivered as promised I contacted them. The CC told that they are still trying to locate some dealer for that phone. It continued for two days and during that period I made the calls for 6 times. Every time they promised that it will be delivered and they will give the exact time after 10 minuts of my call. But JD.com never bothered to give me a call, or at least an SMS to tell the status or that it can not be delivered. After...
Complaint comments  Read comments Complaint category Products & Services

Justdial — Deficiency in Service and poor Customer Care Support [Resolved]

 Ankur Popli
Respected Sir/Mam
My Complaint is under showeth:

1. I Ankur Popli am running a contract with JustDial with the firm name AKay Car Cleaning Services from the last 1.5 year approximately. I am the Sole Propritor of the firm.

2. As due to some reasons i am unable to run my business so I tried to contact JustDial from the last 15 days approx. On the below mobile numbers [protected], [protected] & [protected]. But everytime i spoke to customer Care executive they said "Our Concerned Department is Not available. We have arranged a call back for you." And sometimes...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — Complaint of jd omni service [Resolved]

 Prithwiraj Debnath
Jd omni team,

My name is prithwiraj debnath from the swiss laundry.com. From mumbai unit. Id no is [protected]. This is 4th time complaint against your company. (By mail)

I have received the massage from jd omni team regards the app is going top be live in next 24 hours. But unfortunately i am not able to open the link to download it. I call your no minimam 20 times and each and every one just pass on to other and take too long time. It's going on last 2 (Two) months and i paid money for 7 months.

I need result asap otherwise i have to take legal action....
Complaint comments  Read comments [1]Complaint category Hosting & Web Design

Justdial.com — Services being compromised. [Resolved]

 gg251290
My name is gaurav gupta i own the the music club in kota.
I am a consistent customer of justdial.com but the year 2016 has been highly inconvenient as i didn't receive messages of queries for a over a couple of months. Over that my details where wrongly putted. My account was charged of verification charges again and again. Not only this my account also had an uninformed deduction. When asked for compensation of the loss faced by me in my business i was kept awaited for 2 months and was also asked for repetitive mailing and calling to resolve my problems. Even the good employees of justdial...
Complaint comments  Read comments Complaint category Other

Justdial — Cheated my money [Resolved]

 Guhan Selvaraj
Hello sir/madam,
I am guhan from j-tech engineering company located in coimbatore.
Just dial executive approched me on 09 aug 2016 for the ecs package of 24200 /yr. And he asked to give an payment of advance rs.8, 050 cheque through from the date for 15aug. And he assured that he will give an login account within 48hrs for sure. After getting payment there is no response from their side. Even if we contact them also there is no proper reply.

I am really feel worst of "customer relationship services"from this just dial concern.
Please, i need a solution of getting...
Complaint comments  Read comments Complaint category Products & Services

Just Dial Ltd. — Jd omni contact (refund of money) [Resolved]

 Guru Nanak Holiday Travels
I took package for website promotion name as jd omni from just dial ltd. And they assured me that they will provide this services in 3 months, i signed this contract in may 2016, but they not even responded till today, so i makes lot of calls on there customer care number regarding this matter, but i not received positive response, then after some time i send mail & make call that i am not interested in this contact you please refund my money, i send them reminder mails, my contract was singed for total amt. 75, 000/-. I gave rs. 4500/- by cheque rest of amt. Was on ecs mode means rs.1500/- deducts...
Complaint comments  Read comments Complaint category Other

Justdial.com — Cheated by telling that business will be listed on 1st number on justdial site and executive robbed 3000/- rs [Resolved]

 shrikant dahikar
My wife is physiotherapist and she has listed her clinic on just dial as marketing executing come to our place and cheated us by saying that your business will be listed at 1st number on just dial and for that they have taken 3000/- RS cheque from us 4th august 2016.
Its been 2 weeks we are waiting that business should be shown at 1st position but after giving call sending mail no one is replying and able to resolve our problem.

Business name is Physosphere Physiotherapy and Rehabilitation clinic
Mobile no: [protected]...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — Cehated for telling that business will be listing on 1st number and robbed 1000 rs [Resolved]

 shrikant dahikar
My wife is physiotherapist and she has listed her clinic on just dial as marketing executing come to our place and cheated us by saying that your business will be listed at 1st number on just dial and for that they have taken 1000/- RS cheque from us 4th august 2016.
Its been 17 days we are waiting that business should be shown at 1st position but after giving call sending mail no one is replying and able to resolve our problem....
Complaint comments  Read comments Complaint category Products & Services

Just Dial — Deduction of money [Resolved]

 seoexpertvishal
Dear concern,

I am vatsal sharma & my company name - lock my destination, in lucknow.

I have taken just dial package 2 year ago. But due to your poor services i have stopped your services, i have also informed your concerned department person - mr vikas sahu to stop my justdial account but i didn't think he informed the company as well.

Firstly they deduct payment from your account on the behalf of just dial.

On 22nd july 2016, rs 1135 is deducted from my account on the name of nach-dr - bdjustdial.

Now on 27nd july 2016,...
Complaint comments  Read comments Complaint category Other

Justdial.com — ECS deduction is still not stopped [Resolved]

 munirhere
My business 'caterers r us' a catering business was registered with just dial. I rented my business so wanted to stop deduction fro june but i was told that i have a one year contract which will get over in july'16. I waited for that month as well but now it is august and ecs deduction is continuously happening, in fact there were multiple deductions in a month without any justification. I had called them first in june'16 (In addition to email) and asked for stopping deduction when they said executive will call me but no one called. Then again i called them on 9th july and asked for complain # which...
Complaint comments  Read comments Complaint category Food

Justdial.com — Cas payment taken on 9 august but contract not activated yet [Resolved]

 Amol Kumar Dixit
I have given payment of rs 6900/- on 9 august 2016 for contract name mukteshwar baba properties & finances, your employee mr. Pawan & his team has promised me to activate it till 11 august 2016, still it is not activated. Because of these type of repeat mistake by your employees i have taken other search engine services and having less interest with just dial now and might be possible that you may loose customer permanently like me, so its alarming bell for just dial, kindly hear and proceed.
You may contact me on [protected]...
Complaint comments  Read comments Complaint category Online Shopping

Just Dial — Just Dial Service [Resolved]

 Prajakta Gaware
Truly a Fraud company, i have been cheated with this company and i want my refund and ECS to be cancelled.Very bad at service after sale i have been chasing them for long time but all are buggers and hopeless.Its a chain of all buggers ad thieves.I am going to complaint in consumer court for my money, any body who wants to join pl mail me at eleganceinteriors14@gmail.com....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — Ecs [Resolved]

 13k91
I am based out of mumbai and have started an ad agency. So i enquired on justdial, after couple of calls a person visited with proposal and we agreed on an amount.
I was told to make an advance payment of rs.11, 727 for 3months and the executive (Rahul bajaj) got an ecs form signed saying the transaction will start after 3months. But i received a verification call when i came to know the ecs will start from this month itself. So the amount they took from me was a deposit but taken from me as advance. This is pure fraud. I wish to receive refund for same.

Note: there are loads...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — To stop my ecs immediately [Resolved]

 Manoj_Behera
Hi sir,

I had started one justdial service before 4 years with company name "youbird technology llp". I have already shutdown my business before 3 years. I have requested many time to stop this service but you are still deducting money from my account via ecs payment. I have already paid more than 70k rupees after shutdown my business. I have requested many times to stop my service with ecs payment but there is not help....
Complaint comments  Read comments Complaint category Computer Software

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