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JustDial.com Complaints & Reviews

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Updated: Nov 5, 2025
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JustDial.com reviews & complaints page 60

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D
Dynamo Gaming
Feb 21, 2021
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Address: House no. 64 phase-3 j j colony madan pur khadar

Hi I m from Delhi 110076, my small business name custom decor was registered with you almost one year after that my business was not running good so I requested your team to stop the ecs and stop your services again and again but from your side ecs continued regularly after my request many times due to which I lost 20000 rs from my bank account so I m again requesting you to stop all ecs and return my money otherwise I m going to complain in consumer court
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2021
JustDial.com Customer Care's response
Hi,

We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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    Sahil boy
    Feb 21, 2021
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    My name is sahil. I m from rohtak haryana.I dont want any calls from spa centres.Please help me out.
    JustDial.com customer support has been notified about the posted complaint.
    Hello Sahil,

    We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial
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      Rendhi
      Feb 20, 2021
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      I am dhiren khawas, I was booking Indigo air ticket from chennai to Bagdogra on 19 Feb 21 in the evening . Ticket could not be booked but an amount of Rs 32045/- was deducted from my SBI account. I had called many timeer to customer care of just dial but amount has not be refunded so far.
      Please contact me [protected], [protected]
      Thanks you
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 23, 2021
      JustDial.com Customer Care's response
      Hi,

      We are sorry to hear that you have a concern in your contract.
      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial.
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        J
        Jaydiplakkad
        from Mumbai, Maharashtra
        Feb 19, 2021
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        Address: B 40-41, Sumel Business Park-7, Near Soni ni chawl BRTS, Rakhiyal, Ahmedabad

        We had paid on 1 Feb
        today is 19th feb
        still our package is not working & no responce from justdial team

        I want my package to start today, otherwise refund my money please
        My Contact [protected]

        From
        Jay Lakkad, Owner of lakkad industries
        JustDial.com customer support has been notified about the posted complaint.
        Hi,

        We are sorry to hear that you have a concern in your contract.

        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial.
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          M
          Malu121212
          Feb 19, 2021
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          Address: Nagpur

          I wnat to cancel our subscription plan, but these people are not cancelling from past 6 months. Every time i call their number, they make reasons not to cancel it. It’s a fraud company.
          JustDial.com customer support has been notified about the posted complaint.
          Hi,

          We are sorry to hear that you have a concern in your contract.

          We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
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            P
            Prince1967
            Feb 19, 2021
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            Address: Justdial Mumbai

            We kumbalanghi village tours, a tour company located at Ernakulam district, kerala state started a contract with Justdial to promote our tourism related services. This was for one year. For that initial payment of Rs. 2950/- was given and a monthly ECS was fixed at @Rs. 983.Eventhogh the contract is over buy February 2020 they are still continuing the ECS inspite of my request over phone and mails.
            Action in this regard may kindly be taken to stop it immediately
            JustDial.com customer support has been notified about the posted complaint.
            Hi,

            We are sorry to hear that you have a concern in your contract.

            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial.
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              K
              KML Graphics
              from Chennai, Tamil Nadu
              Feb 18, 2021
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              I paid 4999 to JD partnership program...and didn't get any response... I asked them to refund.. they said concern team will call...and didn't get call

              Now I just want my money back
              JustDial.com customer support has been notified about the posted complaint.
              Hi,

              We are sorry to hear that you have a concern in your contract.

              Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial
              THEY SAID THEY WILL PROVIDE ME ECS...STILL NOTHING HAPPENED ...
              to be very honest its worst company
              it my first experience and its horrible ...
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                A
                Abhilash sri.
                Feb 16, 2021
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                Address: Just Dial Limited A, 39/40, Sector 16, Behind McDonalds, Noida - 20130
                Website: www.justdial.com

                I took package of justdial for lead generation for Rs 35000/- in 26th January.The concerned person name is Piyush and his contact number is [protected]. He said that this package will be very helpful in growth business. But the services provided by them is very poor. No ne replies for any issue. It is just wasting my time and money both. I am not even able to concentrate on my business due to the mess they have created. I need my full amount refund so that i can use that amount somewhere else.
                JustDial.com customer support has been notified about the posted complaint.
                Hi Abhilash,

                We are sorry to hear that you have a concern in your contract.

                Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial
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                  M
                  mekarahulguru
                  Feb 15, 2021
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                  I searched for home painting services on JUST DIAL.com.

                  I received multiple calls from service providers, I was contacted by person named "Prince Augustin" from Mobile - [protected], Rahul Enterprises Kalyan East.

                  He explained me about the work, I asked him to come over to my flat for further discussion.

                  He visited me on[protected] at 11.30 am and after discussion, I agreed to give him work of home painting and interior furniture at 82000 Rupees.

                  He demanded a advance payment of 31000Rs to start the work from next day. I asked him to furnish he's business account details but he said he just started the business and not yet got the business account. He convinced me to transfer in his own account, I had transferred 31000 Rupees into his Google pay account.

                  He said he will get the materials in sometime but he didn't show up at all. I called multiple times, he blocked me and didn't take my calls.

                  I realized that he defrauded me of 31000Rs and ran with all the money.

                  Next day, I lodged a police complaint against him. Also I couldn't find he's mentioned business in Kalyan East.

                  I have attached the screenshot of Google Pay transaction and He's business listing in your site.

                  Please look into this matter. I need details for of the mentioned service provider. He's address, he must have provided KYC documents to justdial.com. Request you to share the full address of this fraud business and mentioned person.
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 16, 2021
                  JustDial.com Customer Care's response
                  Hi Team,

                  We had called Complainant on 15th Feb 2021 and found that he had faced a problem with the services of Rahul enterprises Mumbai.

                  We tried for a conference call between Complainant and the company but there was no response from company. We also sent a mail to the company about his complaint.

                  On 16th Feb 2021 a follow up was done and 2nd attempt for a conference call was made but since there was no response again we have taken action & have stopped company's service.

                  If we receive any response from the company we will contact the Complainant to resolve his complaint ID : 1937251
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                    P
                    prudhvi naresh
                    Feb 14, 2021
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                    Sri Sasi multispecialty Hospital Elluru I want to change the number of my phone number in the just dial please make this number [protected] as my primary contact the clinic and Hospital number I kindly request you to rectify and change the existing number +[protected] to [protected] . instead of the repeated complaints or for customer care support the response since the last 15 days will get this negligible or we are ignored kindly please make a note and do the needful Dr kPrudhvi Naresh thank you
                    JustDial.com customer support has been notified about the posted complaint.
                    Feb 14, 2021
                    Updated by prudhvi naresh
                    Not resoved
                    Verified Support
                    Feb 15, 2021
                    JustDial.com Customer Care's response
                    Hi Prudhvi,

                    We are sorry to hear that you have a concern in your contract.
                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial.
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                      A
                      aaaultimatepawn
                      Feb 14, 2021
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                      Address: Lincoln, NE, USA

                      I emailed them directly and they sent me this email which doesn't work. It doesn't accept information.

                      [protected]@justdial.com
                      Mon, Feb 1, 9:17 AM (12 days ago)
                      to me

                      Dear Customer,

                      Thank you for writing to us. We have received your email & our support team will be in touch with you soon.

                      You can also register your query & update/Edit your listing through the below visiting our Customer Care link on Just Dial website.

                      Justdial Advertiser - Click Here
                      Justdial User - Click Here
                      Edit your Listing- Click Here

                      Thanks,
                      Team Justdial

                      Just Dial Limited (Justdial)

                      Get your JD app: Android| iPhone| Windows| Blackberry

                      Justdial Features in:
                      TechCircle.in: Advice for Budding Entrepreneurs
                      Mint: The Learnings of VSS Mani
                      Forbes: Justdial's E-Gamble
                      Business World: Minting Money
                      INC India: How to Ride When the Going Gets Tough
                      Man's World: Men of The Year 2013 - VSS Mani

                      http://www.justdial.com/emaildisclaimer
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 15, 2021
                      JustDial.com Customer Care's response
                      Hi,

                      We are sorry to hear that you have a concern in your contract.

                      Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial
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                        K
                        Kumar137137
                        Feb 12, 2021
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                        Address: bangalore

                        I have paid them 14160 inr on their application through my card, after that i talked to their customer care executive, she acknowledge the payment and send me the invoice copy of my payment and tell that by evening my campaign will be active and i will start getting lead. but now its 4 days gone, still my campaign is not active as well as i am not getting leads, Last three days they are making false commitment that they will resolve the issue into 24 hours but nobody did this.
                        Company name: Just Dial.
                        Receipt No KA0221RC30095442
                        Billing Parent ID PXX80.XX80.[protected].H7S5

                        they have not good ethics to do business, they dont have any fear of legalities of this type o[censored]nethical practices.
                        please resolve this as soon as possible. Its very very pathetic.
                        JustDial.com customer support has been notified about the posted complaint.
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                          G
                          Gopal singha
                          from Panvel, Maharashtra
                          Feb 12, 2021
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                          Address: 8. Bijoy nagar. North 24 parganas. Naihati. Pin-743165

                          I am Gopal singha from kolkata. Was a coustomer of Justdial. I closed my business 2 years ago. And i have confirmation doccuments from justdial against ECS stop request. But after 2years your company hitting a suuden amount from my account.
                          JustDial.com customer support has been notified about the posted complaint.
                          Hi Gopal,

                          We are sorry to hear that you have a concern in your contract.

                          Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial
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                            A
                            Anil10010
                            from Mumbai, Maharashtra
                            Feb 11, 2021
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                            Address: Navi Mumbai

                            Dear Sir/Madam,
                            My name is Anil Choudhary.I started my services with Justdial a year back and I continued for a complete as I was getting bussiness but in month of January 2020 I wanted to close bussiness with Justdial as I am was not getting enough of what I was paying the conversion rate of leads were also too low so I decided to close business and I called customer service of Justdial and requested to close this service. I was informed that my request I noted they'll close my business ASAP but even the next month I was charged with my monthly bill and again contacted them they asked told me the payment was billed because of ECS. So I requested to close ECS.
                            Now it's been 6 months they charge with every month I have called them thousands of times and also mailed them but they do nothing just making fool of me. I cannot afford to pay them any more. Now they are becoming abusive on call and telling me some rules which I was never informed about. Please help me with this problem.
                            This is right now the biggest fraud going in in india. Justdial is Scaming innocent people like me.
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 13, 2021
                            JustDial.com Customer Care's response
                            Hi Anil,

                            We are sorry to hear that you have a concern in your contract.

                            Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                            Regards,
                            Team Justdial
                            Feb 19, 2021
                            Updated by Anil10010
                            I have also trying to call and email but no solution
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                              kksanju
                              Feb 11, 2021
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                              Address: shimlapuri, ludhiana

                              I have given the review about the shop "'Aggarwal Electronics, Shimlapuri, Ludhiana. But my review/feedback is not seen on the review column of the said firm. Kindly my all my review be shown/make visible in the review column of the said firm. It is second time. Kindly be ensure that my complain be solved.
                              JustDial.com customer support has been notified about the posted complaint.
                              Hi Sanju,

                              We are sorry to hear that you have a concern in your contract.
                              We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial.
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                                Neeraj Nagrani
                                Feb 11, 2021
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                                We've registered our business in January 2020 and have followed up many times to stop ECS payment as we don't want to avail said services now, after contract period expiry also the said ECS is being debited from the account and no response is received from Just Dial Customer Care Service.
                                Please look into the matter at earliest.
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 12, 2021
                                JustDial.com Customer Care's response
                                Hi Neeraj,

                                We are sorry to hear that you have a concern in your contract.

                                Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial
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                                  Perfect Weds
                                  Feb 11, 2021
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                                  I'm from Perfectweds.com. I run a wedding planning company in Delhi. These people sold me a package of ₹25000 giving wrong details and as soon as the package was activated, money began deducting quickly even without responding to the leads.
                                  Their executive muskan and kuldeep both have wrong information and then accepted their mistake. Now we've been trying to get the refund from more than two weeks and have talked to their other executives as well but nobody has helped. We had to have the account freeze so that no more money could be deducted from the package. I want justdial to stop these fraud activities and fire such employees who give wrong information to people just to get the money out of their pockets. Refund those ₹25000 asap or I'll see where else I've to complain.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Hi Perfect Weds,

                                  We are sorry to hear that you have a concern in your contract.
                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial.
                                  Hi Perfect Weds,

                                  We are sorry to hear that you have a concern in your contract.
                                  We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial.
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                                    Ravi Dekate
                                    from Ghumarwin, Himachal Pradesh
                                    Feb 9, 2021
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                                    Address: Plot no 1430 New Nandanvan Layout, behind priyadarshini engi, Behind hasanbag police chowky

                                    Please discontinue my ECS immidiately as I am setting my practice different from my partner. So need immidiate discontiation of contract and ECS web from today.
                                    I requested for same to your representative but have been given notice period of 60 to 90 days with reference no. 0036158.
                                    Regards Dr Ravi R Dekate
                                    Mob.No [protected]
                                    Shankar netralay
                                    Bhande Plot square besides wanzhari hospital
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Hi Dr Ravi R Dekate,

                                    We are sorry to hear that you have a concern in your contract.
                                    We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                    Regards,
                                    Team Justdial.
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                                      Kaveri Hotel
                                      from Saint Thomas Mount, Tamil Nadu
                                      Feb 8, 2021
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                                      Address: S.No. 43/2, Sarita Co-operative HSG Society, Loni Kalbhor, Pune - 412201

                                      N.K. Singh said that they are Placement services for Hotel Staff.
                                      He has taken Rs.5000 for finding a chef for our restaurant. Now, he is not answering the phone after we deposited the money into his account.
                                      Karnataka Bank
                                      Accnt no: [protected]
                                      IFSC: KARB0000609
                                      Hadapsar Branch
                                      Pune

                                      I have also uploaded his company registration certificate
                                      +1 photos
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 08, 2021
                                      JustDial.com Customer Care's response
                                      Hi Sir,

                                      We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                      Regards,
                                      Team Justdial
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                                        Insurance for Indian Families
                                        from Kāmārhāti, West Bengal
                                        Feb 7, 2021
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                                        Address: R-2,Cluster-1,APurbachal, Salt Lake, Kolkata 700097

                                        I purchased Just Dial services wherein i was committed a minimum of ten number of leads per day which Just Dial committed would be relevant to search words submitted to Just Dial during my application for services. My Search Word was relevant to people who had expressed interest in investing in Life Insurance or in investing in Kotak Life Insurance.

                                        My name is Aniruddha Roy Choudhury. I am from Salt Lake, Kolkata. So far all 24 leads that I have received are "Not Relevant" as most are saying that they already have an insurance, or have not rung up Just Dial or are already working with Bajaj Insurance or ICICI Prudential.

                                        I am shocked by the response from such a reputed organization. The person submitting such leads is not checking the quality of the leads before dispatching them to us. This would spoil the hard earned reputation of your Just Dial Brand.

                                        Kindly do the needful and oblige.
                                        JustDial.com customer support has been notified about the posted complaint.
                                        Hi Aniruddha,

                                        We are sorry to hear that you have a concern in your contract.
                                        We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                        Regards,
                                        Team Justdial.
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