I searched for home painting services on JUST DIAL.com.
I received multiple calls from service providers, I was contacted by person named "Prince Augustin" from Mobile - [protected], Rahul Enterprises Kalyan East.
He explained me about the work, I asked him to come over to my flat for further discussion.
He visited me on[protected] at 11.30 am and after discussion, I agreed to give him work of home painting and interior furniture at 82000 Rupees.
He demanded a advance payment of 31000Rs to start the work from next day. I asked him to furnish he's business account details but he said he just started the business and not yet got the business account. He convinced me to transfer in his own account, I had transferred 31000 Rupees into his Google pay account.
He said he will get the materials in sometime but he didn't show up at all. I called multiple times, he blocked me and didn't take my calls.
I realized that he defrauded me of 31000Rs and ran with all the money.
Next day, I lodged a police complaint against him. Also I couldn't find he's mentioned business in Kalyan East.
I have attached the screenshot of Google Pay transaction and He's business listing in your site.
Please look into this matter. I need details for of the mentioned service provider. He's address, he must have provided KYC documents to justdial.com. Request you to share the full address of this fraud business and mentioned person.
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2021
JustDial.com Customer Care's response Hi Team,
We had called Complainant on 15th Feb 2021 and found that he had faced a problem with the services of Rahul enterprises Mumbai.
We tried for a conference call between Complainant and the company but there was no response from company. We also sent a mail to the company about his complaint.
On 16th Feb 2021 a follow up was done and 2nd attempt for a conference call was made but since there was no response again we have taken action & have stopped company's service.
If we receive any response from the company we will contact the Complainant to resolve his complaint ID : 1937251
We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.
Regards,
Team Justdial