JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 81%
Submit a Complaint
1767
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
81%
Complaints
1767
Pending
144
Resolved
1396
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com Complaints & Reviews

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Justdial.com — Force fully taking the charges through ECS mode for the unwanted services [Resolved]

 s2789 on Apr 21, 2017
I am the owner of website company (Induswebpro.com). Last year in 2016 i have taken justdial's company listing plan for which i have to make the payment in monthly mode by ecs through my bank account. However due to the poor service and no lead response i wanted to cancel the plan.
I contacted to their customer service department in last year nov 2016. One of their executive told me that i have to serve the notice period for 3 months then only i can cancel the plan. I told them if i do not want service why should i have to pay then. But he did not agree.
So i told them to cancel...
Complaint comments  Read comments Complaint category Other

Justdial.com — ECS deduction w/o information, now not ready to stop [Resolved]

 KAPINJAL TRIPATHI on Apr 20, 2017
I have been contacting noida office to stop my ecs which is being deducted continuously since last 16 months with out my knowledge.

Now nobody is ready to stop and i have made almost 100 calls for the same.

I spoke to prateek, pawan, neelu pandey, pushpendra for this problem and they did not give proper answer. I hope the names informed by them are correct???

As i came to know that just dial is cheating many clients by this procedure and deducting ecs with out their knowledge and not stopping even after several request.

Yes khanna has done...
Complaint comments  Read comments Complaint category Fitness Centers

Justdial.com — Train ticket [Resolved]

 altamashali on Apr 19, 2017
I had booked two tickets from Siwan to Howrah on 21st march 2015. Rs. 1414 per ticket has deducted from my account. Due to network problem. A message came from your side that 7-14 working days deducting amount will be returned to your account. Same thing happen with a ticket from Delhi to Jaipur. I am still waiting.
Kindly look into the matter and please do the needful.
Altamash Ali Khan...
Complaint comments  Read comments Complaint category Railways

Justdial.com — Debiting the amount from bank account [Resolved]

 pasha_1122 on Apr 19, 2017
This is to notify that i book online railway ticket from your site on 26/03/2017 (Pos prch
Othpg 641350 www justdial com gurgaon) rs. 274.50/- and the amount was debited for the same, and after debiting the amount i have got an message that sorry your railway ticket was not confirmed and the amount will be credited in your bank account within 15 working days.

So, as if now 15 days are over no amount was credited.
So i kindly request you to credit the amount as soon as possible.

Amir pasha
[protected]...
Complaint comments  Read comments [1]Complaint category Railways

Justdial.com — To stop ecs service [Resolved]

 phoo on Apr 19, 2017
There are main power loses and fake calls due to this reason work is not done. so, i want to stop my ecs service. i have already complaint about it but have refuse to stop it.

At the time of paid registration with JUSTDIAL, their executive told me that the registration can be cancelled any time when I want to stop the service and don't want it more.

Now when I asked to the JUSTDIAL to cancel my registration and stop my ECS they told me that the minimum contract period is 1 year and it could not be stopped for this much period and they are forcing me to use their service....
Complaint comments  Read comments [1]Complaint category Computer Hardware

Justdial.com — False commitment about leads & business [Resolved]

 Amit Chawla88 on Apr 18, 2017
We had registered a monthly plan with Just Dial for V-Chitra Ad agency situated in Noida Sector 3 wherein they said that my details would be given to callers asking for the service Gaurav Grover (Sales Executive) asked us to spend 4000 per month for better response + 6900/- for yearly banner then we will send 4-5 relevant leads on daily basis but unfortunately they are not doing the same.

We started to take services from 24th March onwards and till yet we received only 23 Leads in short on daily basis we receive 1.08 lead and to be very honest all are irrelevant most of the leads...
Complaint comments  Read comments Complaint category Other

Just Dial Limited — [Urgent]:Just Dial Limited has taken the payment of Rs 2530/- for Top Position of my Add but has not done so. Want refund my money. [Resolved]

 PawanJounkani on Apr 16, 2017
Dear All,

I purchased an advertisement on 10/06/2016 from Just Dial Limited by the name of "Pawan Game Zone" for one year for Top Position for my city Lucknow and on March 2017 I was asked to renew this add. The validity for my add should be till 09/06/2017 but they told me that the company collects the renewal amount 2-3 months ago so I made a payment for Rs 2530/- on 27/03/2017 for renewal of 3 months for Top Position for entire city but inspite making the payment, my add got lost from top position.

Before renewal the add was in top position but after renewal I lost...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — Bangalore branch [Resolved]

 Gnana shekar on Apr 15, 2017
I have discontinued the service with just dial and given letter 3 months, and the concerned person said the same will be discontinued

after 3 month again they deducted EMI without confirming with me

i want to lodge complain on the same

and i want to get back my money what is the procedure

please reply as soon as possible

when your company want customer 10 times your person will come to our office, once we get problem, nobody responsible

please have some social responsibility, we come to you improve our business...
Complaint comments  Read comments Complaint category Tax Services

Justdial.com — Sr driver agency yousufguda

 Anjana Reddy Varkatam on Apr 14, 2017
Hi. This SR DRIVER AGENCY has taken Rs 5500/- as a cheque for the contract signed for providing the driver . And later given Rs 5000/- as an advance for the driver.

Later proper service wasn't provided and the contract for cancelled in mutual understanding where in Mr. Raju was to return an amount of Rd 8000/- out the Rs10500/- and hasn't refunded even one rupee. This issue is going on from March 22nd 2017. Plz see that he refunds immediately....
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Justdial.com — I need to stop service [Resolved]

 Nayan Khode on Apr 12, 2017
As i had spoke with on of the member of justdial, i told them i need to stop the service of yours still they are troubling much this is the complain for the same as from past 6 months i called your complain service twice still i didnt got any feedback, after this i don't want to pay for your service kindly note it and stop my business details from your services thank you...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — Justdial share my number with their business partner without my permission [Resolved]

 Ashu Sinha on Apr 12, 2017
I did call just dial on 11th april 2017 to get some numbers of international courier. Which the agent very efficiently did the needful. Once i hung up my phone of continuously receiving call back to back. Where i would have received approx 55 calls in 40 mins. All these calls where from different courier service agents who provide international courier service. When i exquired from one of them how come they have my number. I was given to understand that just dial has shared my number with all the agents.

I was surprised to know how can just dial share my number in a public forum....
Complaint comments  Read comments Complaint category Telecommunications

Justdial.com — Mis selling & cheating [Resolved]

 ParthaDasgupta on Apr 11, 2017
Sir,
I am introducing myself as the proprietor of progressive enterprise. I have been cheated by a well known advertising company, just dial through its representative.in the middle of the january one ms. Rajashree dey rang me and offer me for the registration of my firm with just dial for the advertisement of my firm through their company. She requested me for an appointment with their (Your) representative so that he could explain me how just dial works and how my firm would be benefited if tied up with just dial. She also told me that the representative would explain me the procedure...
Complaint comments  Read comments Complaint category Other

Justdial.com — Stop ECS Payments [Resolved]

 pranshua1 on Apr 11, 2017
Please take a step. Share your story and sign the petition:

Stop Just Dial's ECS Payments

https://www.change.org/p/delhi-justdial-com-stop-just-dial-s-ecs-payments?recrui... />
Hi All,
I am Pranshu Agarwal and I registered my business on just dial in mid March 2017. As per the executive that visited me (named Deepak), I can avail the facility (get leads) for 3 month on a payment of 10, 350/-. I took the risk as I was starting my business and gave him the cheque. The amount got deducted from my account in March 2017 end. I started getting...
Complaint comments  Read comments [17]Complaint category Unauthorized charges

Justdial.com — How justdial is helping fraud companies to survive [Resolved]

 Kauz on Apr 10, 2017
I searched justdial website for TV Repair. Found one contact address on their website contacted him. I paid 9k on 29th Jan2016 for repair of my Panasonic TV. He said he would come down to repair it or return my money back even if the repair doesn't work. He later canceled to do the job after stalling it for months together and said he will pay back the amount. I am waiting for the money back for almost a year now. I saw reviews on Just dial and consumercomplaints.com about the same Guy/company having cheated many people of money and not doing the job.

The same Guy/Company is changing...
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — Missing and cheating [Resolved]

 Vicky shukla on Apr 6, 2017


At the outset, let me convey that i feel sorry that this issue had to be bought to your attention. But the matter is such, that iam helpless!



Here is how iam being harassed by your staff-



Iam akshay shukla sole proprietor of m/s ashiana properties & costruction (‘entity’). I bought a combo plan (Plan 1) of rs. 5802/- from your company on 22/03/2017.

Your representative, mohd umar, came to my office in person on 27/03/2017 and offered another plan (Plan 2) rs 3009 per month for 1 year, under which my...
Complaint comments  Read comments [2]Complaint category Real Estate

Justdial.com — Just dial uses substandard and cheat suppliers!!! [Resolved]

 Rohin Razdan on Apr 5, 2017
I have used Just dial services to service my refrigerator. The company referred by them did't complete the job and took away my money. I called just dial who took the supplier in conference. Supplier clearly told them he wont service my needs inspite taking full amount nor will he return the money. I asked representative from Just dial what type of vendors or suppliers they are referring to the people???? and the answer was... its our choice to use just dial or not..!! and they can't black list or take any action against the supplier to prevent cheating to other customers!!!

IT SEEMS...
Complaint comments  Read comments [1]Complaint category Refrigerators

Justdial.com — Cheating people without prior intimation [Resolved]

 Akshara Software Technologies 1 on Apr 5, 2017
Hi sir,

I took just dial service 10 days back to get leads to my business.

While taking the package for six months they promised me :
- the course listing is updated based on my priority
- minimum enquiries based on last year results
- pincodes selection based enquiries

After taking the subscription i am calling form last 1 week.
No just dial employee could able to solve the above issues.

I tried to withdraw contract but there also getting error.

The just dial brokers are not having minimum sense...
Complaint comments  Read comments [1]Complaint category Education

Justdial.com — Mobile number misuse [Resolved]

 nikhiln123 on Apr 5, 2017
Sir,
My name is nikhil, i found my mobile number ([protected]) is wrongly entered in your just dial site. And this mail is for removing the same. Please take care of this complaint.

https://www.justdial.com/Ernakulam/Advnikhil-Kakkanad/0484PX484-X[protected]M2X9... />
"adv. Nikhil, kakkanad, ernakulam - lawyers - justdial"

Thanking you,

Nikhil...
Complaint comments  Read comments [2]Complaint category Other

Justdial.com — Not getting correct leads and following up from past 1 month to stop ECS [Resolved]

 Kshitij Agarkar on Apr 3, 2017
I have been following up with the sales person - Ashish Mantri from Pune for past 1 month to stop ECS since I havent got any correct lead. Begging this person Ashish from 3 March 17 on email and phone but no response to stop ECS. When i signed a contract, I was informed that we can terminate the contract in 3 months but he is not giving any response now. Their customer care is sending standard script in email response....
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Justdial.com — Kerala education council for Montessori teacher training mavoor road, kozhikode [Resolved]

 satheesan kollarakkal on Apr 3, 2017
My businesses listing key word is wrong. Please edit the listing. my listing is as follows.
Teacher Training Institutes
Kindergarten Teacher Training Institutes
Montessori Schools
Montessori Equipment Dealers
Institutes For Online Montessori
Teacher Training Workshops
E Learning Pre School Teacher Training
Montessori Teacher Training Institutes
Nursery Teacher Training
Nursery Teacher Training Institutes
Pre School Teacher Training Institutes...
Complaint comments  Read comments [2]Complaint category Education

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