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JustDial.com Complaints & Reviews

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Updated: Jan 20, 2026
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JustDial.com reviews & complaints page 63

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H
Hariprakash Appunair
from Chennai, Tamil Nadu
Jan 16, 2021
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Address: Chennaig

I took "Grab your Leads" from Justdial . When making the payment of 25000/- the executive Elakkiya and Eswar said that the leads will have a option "Grab your leads" and you can select your customers and cash will be deducted for that. Now the leads are automatically grabbed and they are deducting the cash for the customer to who I have not spoken. I have several mails but no response or action taken. I need a resolution and my cash should be refunded.
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2021
JustDial.com Customer Care's response
Hi,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
Jan 19, 2021
Updated by Hariprakash Appunair
I have called your customer care several times. They transfer the call to some other department but no one picks up & the call gets disconnected..Several mails since 7 th Jan 2021 has been sent to your mail id [protected]@justdial.com. only yesterday one of your executive called me to ask what is the issue.. My reg mobile is [protected]..
Jan 21, 2021
Updated by Hariprakash Appunair
Haven't received any updates on my issue, can anyone take this on high priority . My money is getting wasted
Jan 31, 2021
Updated by Hariprakash Appunair
Still no updates on my issue ..
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    A
    Anil10010
    from Mumbai, Maharashtra
    Jan 16, 2021
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    Justdial Payment ECS Stop Fraud/Scam

    Dear Sir/Madam,
    My name is Anil Choudhary.I started my services with Justdial a year back and I continued for a complete as I was getting bussiness but in month of January 2020 I wanted to close bussiness with Justdial as I am was not getting enough of what I was paying the conversion rate of leads were also too low so I decided to close business and I called customer service of Justdial and requested to close this service. I was informed that my request I noted they'll close my business ASAP but even the next month I was charged with my monthly bill and again contacted them they asked told me the payment was billed because of ECS. So I requested to close ECS.
    Now it's been 6 months they charge with every month I have called them thousands of times and also mailed them but they do nothing just making fool of me. I cannot afford to pay them any more. Now they are becoming abusive on call and telling me some rules which I was never informed about. Please help me with this problem.
    This is right now the biggest fraud going in in india. Justdial is Scaming innocent people like me.

    Best Car Transport
    Anil Choudhary
    +91 [protected]

    [protected]@gmail.com
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Jan 18, 2021
    JustDial.com Customer Care's response
    Hi,

    We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial.
    Jan 27, 2021
    Updated by Anil10010
    Call me customer service representative.
    But no solution for ECS STOP ..

    Now they are becoming bully on call and telling me some rules which I was never informed about. When I told them I'll take legal action against them they are telling me to do anything I want as nothing will happen...
    Please help me with this problem.
    This is right now the biggest fraud going in in india. Justdial is Scaming innocent people like me.
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      P
      Pappu Pasi
      from Kareli, Madhya Pradesh
      Jan 15, 2021
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      Sir
      I am pappu pasi, I search detactive agency ar raipur from Justdial and forund best rated detactive name R S detactive from ur site.
      After calling them I gave my case to him and paid money Rs19000/- for my case, he told me I'll give report within 15 to 20 days. But after 20-30 days he is not responding and his number is out of coverage area. This agency is doing fraud from people by taking money for cases and not responding to them.
      Please help.
      This type of agency are playing with imotions of people.
      Detactive link: https://jsdl.in/DT-99ESL9SHQFD
      Thank you.

      Pappu pasi
      Mail id : [protected]@gmail.com
      +3 photos
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Jan 16, 2021
      JustDial.com Customer Care's response
      Hi,

      We regret the inconvenience that has caused to you.

      Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

      Regards,
      Team Justdial
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        T
        T.Deepan
        from Lalgudi, Tamil Nadu
        Jan 12, 2021
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        I want to delete justdial account

        Sir, i need to delete my just dial account, someone created just dial account using my mobile number. Please remove the profile . My profile name : deepan
        verified mail id: [protected]@gmail.com.
        Please remove my account immediately....
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        V
        VsRathore10
        from Mumbai, Maharashtra
        Jan 12, 2021
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        Terminate membership

        Address: Delhi
        Website: www.justdial.com

        I am a member of just dial from October month, January will the 4th month. I want to terminate my membership as my business is closed I have mailed just dial on 30 December 2020 and request them to cancel my membership as my business is closed, I also mentioned that my website and google listing is closed also. they called me and ask me to wait for 72 hours as the team will verify everything and terminate my business. But I didn't get any...
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        K
        kanchan sehgal
        Jan 12, 2021
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        To stop getting unwanted calls from justdial

        Due to the information given about my mobile number & email many calls a rising to me so, please unsubscribe me in just dial. So please cancel my subscription to justdial i should not get any calls from justdial and i have got all the informations in the justdial i tried many ways to unsubscribe but not able to do so please unsubscribe me or delete my account from just dial....
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        A
        Arjunz
        Jan 10, 2021
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        Company Justdial doesn't give any intimation about overtime in their interviews when i asked up-frontly they said whenever there will be over time it will be announced on floor
        JustDial.com customer support has been notified about the posted complaint.
        Hi,

        We regret the inconvenience that has caused to you.

        Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial
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          G
          G D Mahato
          Jan 9, 2021
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          Address: Chennai

          I search in just Dial to repair My PC. I feed my no. Your site..
          Just dial spread my no. And call come from so many persons.. one of them named Abdul (no. [protected]) came to my house to repair my PC.. than told with in a week I will make ready and call u...
          He taken My motherboard, processor and hard disk.
          After that I send him to 10, 000 RS. To his account.
          Now more than 2 month over.. but he not done my work..
          Now I realize.. it's fraud with me.
          I request to just Dial please stop to make a fraud person group
          JustDial.com customer support has been notified about the posted complaint.
          Hi,

          We regret the inconvenience that has caused to you.

          Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial
          Hi,

          We regret the inconvenience that has caused to you.

          Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

          Regards,
          Team Justdial
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            I
            iamprakashk
            Jan 8, 2021
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            Address: Reliance Jio, Kayamkulam, Kerala

            Dear Madam / Sir. I am working with Reliance JIO at Kayamkulam, Kerala office as a warehouse in charge. I have been getting many calls from customers to my official number since 2019 onwards. The customers are getting my number from JUSTDIAL site. Kindly note, for any kind of customer complaint, the customer need to call 198 which is company's official CC number. The number appearing in JUSTDIAL site is my official number which is not at all a customer care number. Kindly delete my number [protected] from your site so that we can avoid such unwanted calls. Pls see the pic attached herewith for more clarity
            +1 photos
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Jan 09, 2021
            JustDial.com Customer Care's response
            Hi Prakash,

            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial.
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              B
              bakersparadise
              Jan 7, 2021
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              Address: BAKERS PARADISE , Hospital bazar, bathinda

              I have made position contract with just dial bathinda . I was assured 4 th position, for which I have been charged 11, 328/- approx, but my position is given to some one else . And when I complained abt this the head mr Mukesh spoke rudely and even after my repeated reminders no one have visited to resolve my complaint. Also when ever I call the person mr Jaspreet or Mr Happy OR THEIR HEAD MR. Mukesh they say we will come in evening to resolve the matter . This is hampering my business and also my trust for JUST DIAL . And Mr Mukesh says do complain at customer care number don’t call us . Also all employees speak rudely.
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Jan 08, 2021
              JustDial.com Customer Care's response
              Hi,

              We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial.
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                F
                Fmak
                from Powai, Maharashtra
                Jan 6, 2021
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                This is for my business in lonavala After making full payment I have received service from just dial only in the beginning for 2-3days after which till today I have not received even a single enquiry... And it's been above 3 days I'm just complaining and there is no result.
                These people just know how to take money and after that no service and no response..
                My email I'd is [protected]@gmail.com

                In short just dial only knows how to waste time and money of its customers. They will never learn how to provide service
                When I have paid in full advance forw product should get the service or product which I'm not getting.
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 07, 2021
                JustDial.com Customer Care's response
                Hi,

                We are sorry to hear that you have a concern in your contract.

                Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial
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                  S
                  Skdsm
                  Jan 5, 2021
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                  Dear concerned
                  I already requested to delete the existing number on my business listing "Darshan Medical Store" and add new one I. E. [protected] but it's still not processed. In fact I aslo emailed the same from my registered email id I. e. saurabhgoklaney.[protected]@gmail.com to [protected]@justdial.com
                  JustDial.com customer support has been notified about the posted complaint.
                  Hi,

                  We are sorry to hear that you have a concern in your contract.

                  Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                  Regards,
                  Team Justdial
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                    T
                    Tarun Nijhawan
                    from Delhi, Delhi
                    Jan 4, 2021
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                    Justdial.com is a fraud. My business is registered with them for the new leads and for that they charge payment through ECS. I've asked them to stop the ECS in July, 2020 as my business was not running properly because of the lockdown. I mentioned clearly that don't start the ECS without my permission in future. But then also they started the ECS in the month of November, 2020 without my concern. I called their ECS department to check that why they have started the ECS without my concern. I asked them normally to close my ECS and return the amount which is deducted from my account without my concern and the justdial staff said that we can't return your money but you can use the leads which are getting generated. My concern still remains the same WHO GAVE YOU THE PERMISSION TO TAKE MONEY OUT OF MY ACCOUNT WITHOUT MY APPROVAL. And she had no answer for this.
                    JustDial.com customer support has been notified about the posted complaint.
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                      S
                      Srinivasraoc
                      from Hyderabad, Telangana
                      Jan 4, 2021
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                      Hi, My name is Srinivas I have approached just dial for the job opportunities. I have received multiple numbers and names of the consultancies when I have called them no response and no answer from them.

                      I have received a wattsup message from a number with the name OUR CONSULTANCY and MS FATIMA had texted the information with the processing fee Rs 500 and registration charges of Rs2500. I have paid for it. After making the payment no proper response from her and her subordinate say she is not in the office when. They see my number and don't lift the call. If they lift the call there will be no response.

                      I SEE THIS IS A FRAUD CONSULTANCY AND NO PROPER GUIDANCE HAD PROVIDED TO ME AFTER TAKING Rs 3000 FROM ME.
                      When I am calling no response they are not giving any proper correct information.

                      THE RECEIPT NUMBER I HAVE IS SL NO: 940/500
                      HER CONTACT NUMBER IS[protected],[protected], [protected]

                      MY CONTACT NUMBER IS : [protected]

                      THIS "OUR CONSULTANCY" IS FRAUD I HAVEN GOT CHEATED I WANT MY TIME AND MONEY BACK PLEASE HELP ME
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 09, 2021
                      JustDial.com Customer Care's response
                      Hello Mr Rao,

                      We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial.
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                        G
                        gajapathy s gajapathy s
                        from Delhi, Delhi
                        Jan 4, 2021
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                        Address: 3,Kambar Street, Ganapathy Nagar,Murungapakkam

                        I ciosed my business on 11/12/2020and sent mail to [protected]@justdial.com Mr Vinotharputharaj visited and noted the contents, Isent request to stop ECS on 11/12/2020.
                        Hence I REQUEST YOU TO CLOSE LISTING IN THE WEBSITE AND STOP ECS WITHOUT FAIL.
                        JustDial.com customer support has been notified about the posted complaint.
                        Hi Gajapathy,

                        We are sorry to hear that you have a concern in your contract.

                        Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                        Regards,
                        Team Justdial
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                          GS Bhanushali
                          from Powai, Maharashtra
                          Jan 3, 2021
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                          Address: Satara

                          I have visited just dial website through Google account, I was looking for transport for baramati to phaltan I checked details on just dial site, after that I received a message from just dial thanks for visiting us and immediately I got call from 2 no's,

                          Sharda roadlines [protected]
                          Manish satara, he booked the transport with us taken advance of 5000 rs and later he told that he is unable to take bookings and will return money to us, he shared fake NEFT details and then he stopped receiving calls,

                          My question is how this fraud person got my no.tbrkugb your link and I need my money from just dial, further because of just dial no other customer should suffer from fraud calls

                          I need immediate payment I have all evidence with me
                          +2 photos
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 04, 2021
                          JustDial.com Customer Care's response
                          Hello Mr. GS Bhanushali,

                          We would like to hear more about your concern. Please write a line along with your contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial
                          I had already contacted customer care they told another department of justdial who manage fraud problems they will call me to resolve the issue, and today is 4 th day I have not received call from just dial

                          Contact no - [protected]
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                            vinod purve
                            from Powai, Maharashtra
                            Jan 2, 2021
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                            Zomato company Fraud information provide by jast dayal company iy

                            Address: विनोद पुर्वे, नाशिक

                            मै विनोद पूर्वी नाशिक सें या कंप्लेंट करता हु कि आपके जस्ट डायल सर्व्हिस द्वारा मुझे झोमॅटो कंपनी की फ्रॉड मोबाईल नंबर और वेबसाईट देणे के कारण मेरे अकाउंट से उस नंबर द्वारा...
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                            prashantahuja
                            from Powai, Maharashtra
                            Jan 2, 2021
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                            I am writing this email to you as I have been defrauded by your employees working at the Delhi branch, Shubham Singh(Certified internet consultant at JD) and Abhishek. I have been involved with just dial for some time now and my company's name is Crystal Dry Cleaners and Dyers. I had signed and provided a cheque worth Rs25000\- on the pretext that all the outlets owned by the company will get the JD configuration downloaded and my staff taught the basics o[censored]sing it as well. Mr. Abhishek failed to do both and only one of the outlets have the said configuration. Not only that, he had promised to deliver the service by 30th December 2020 after which he would submit the cheque on 31st December 2020, however he submitted the cheque on 30th only and did not deliver on his promise. Furthermore, Shubham Singh and Abhishek have been ignoring our calls and refuse to interact at all.

                            I urge you to look into said matter and take necessary action. These employees have ruined not only the reputation of Just Dial but also the relationship we had with the company as we are no longer interested in doing any business.
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 04, 2021
                            JustDial.com Customer Care's response
                            Hi Prashant,

                            We are sorry to hear that you have a concern in your contract
                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
                            Hi Prashant,

                            We are sorry to hear that you have a concern in your contract.
                            We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial.
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                              Manoj Ramani
                              from Powai, Maharashtra
                              Jan 1, 2021
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                              Address: Rajkot

                              We are listed on Justdial for a long. but we are not satisfied with the quality of leads generated by your service. As we are getting fake inquiries we had to listen to many complaints from the customer which harms our reputation. We have got your reply on 22nd December where you have rightly mentioned about the 41 leads generated by your side.

                              The main purpose of our was to get qualitative leads and to get a boost to our business. Which has not worked for us till now. The main concern is not to get more leads but not to get fake leads. We get leads that are not interested in the type of business we are doing or they have just not inquired for anything. We do not accept any hindrance in our business like this.

                              We have invested much in Justdial and we haven't got a return yet. We have complained many times and need to get a refund. This issue can be solved without any legal requirement. We hope you will soon look into it.
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 04, 2021
                              JustDial.com Customer Care's response
                              Hi Manoj,

                              We are sorry to hear that you have a concern in your contract.

                              Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                              Regards,
                              Team Justdial
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                                P i n t u
                                Dec 31, 2020
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                                Khan Salman - He fixed our washing machine with guarantee of 1year. But even after fixing, every month the machine is not working and when we try to connect with him, he doesn't pick his call. This is totally waste of our money and service is poor.
                                His no- [protected]
                                Please kindly connect with me on the no- [protected]
                                +1 photos
                                JustDial.com customer support has been notified about the posted complaint.
                                Dec 31, 2020
                                Updated by P i n t u
                                No any helps in your site please let me help you

                                Hi Pintu,

                                We are sorry to hear that you have a concern against a vendor

                                We are unable to read the numbers given as it is protected as per this website policy.
                                Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number[protected] so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial
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