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JustDial.com Complaints & Reviews

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Updated: Mar 9, 2026
Complaints 4287
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JustDial.com reviews & complaints page 67

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S
Shanmuga Prabhu Ranganathan
Oct 30, 2020
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Address: TRG SNACKS
Website: Just dial.com

April 23 I paid amount for just dial banner . That amount debited two times in my account. Already I complaint about it. 7 months delay... Please refund my amount
JustDial.com customer support has been notified about the posted complaint.
Hi,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
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    nikhil9949
    Oct 30, 2020
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    I told many times to cancel my ecs with justdial today again my amount debited, this happened thrice for me.justdial agents said we can cancel after two months anytime.i said many times still happening the same, u had nearly 10 people known to me has suffered same .
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Nov 02, 2020
    JustDial.com Customer Care's response
    Hi,

    We are sorry to hear that you have a concern in your contract.

    Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

    Regards,
    Team Justdial
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      S
      Swetang.Udani
      Oct 29, 2020
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      Address: Mumbsi

      I have been contacted by Just dial employee Mrs Afreen Shaikh to do a paid registration for my proprietor company IT Care.
      I paid them Rs 4750/ for the product PACKAGE, when i further checked my profile it was listed under BANNER.

      On complaining Just dial thousands of time on emails, phone i am not getting any response and they are not responding to my phone calls, messages, emails or any other medium.

      I tried contacting Mrs Afreen Shaikh, Mrs Jayshree Yadav, Mr Sachin Naik, Mr Nadeem Khan, Mr khaja Moinuddin...none of responsible person is replying...

      This is fraud and cheat done to me...kindly help at your best possible way...also there should be legal monitoring body by goverment how these organizations works...just dial is playing with many small people hard earned money...
      JustDial.com customer support has been notified about the posted complaint.
      Hi,

      We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial.
      Swetang.Udani's [Complaint's author] reply, Nov 2, 2020
      Still no call back and no updatessss
      Still no call back no updates
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        A
        addusane
        from Powai, Maharashtra
        Oct 29, 2020
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        Address: Mumbai

        On October 2020 I had already informed by mailed to juststial for stop my ecs payment and discontinue the contract due unfruitfull service as promiced by Just Dial and also loss of tourism bussiness due to COVID 19 income source is zero. once the ESC is has bounced they discontinue the benifits of contarct, But they are denieying to stop ESC and also for discontinueing the contract, they told me on telephonic conversion that the contarct period is of 365 days and you can not discontinue. If you want to cancel the contract you need to pay all outstanding of future ESC.They didnt stopeed my ESC, I paid a October ESC 0f RS 1375 via payment linked share by JD executive, till the ESC hitting at my bank and fine of RS 1500 is on account for already paid ESC. you have not stop my ecs payment. Really very disappointed. Please look this matter on top priority basic. Details: Campaign Budget is Rs.13988 for 365 days Paid Amount is Rs. 14221 for FEB to OCTOBER Awaiting for your urgent response.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Oct 30, 2020
        JustDial.com Customer Care's response
        Hi,

        We are sorry to hear that you have a concern in your contract.

        Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

        Regards,
        Team Justdial
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          Anand Lahu Radaye
          from Mumbai, Maharashtra
          Oct 29, 2020
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          Address: Merwans Sakinaka, Andheri (west)

          On 21 Oct 2020 I am ordered one cake from Merwans. Merwans not getting payment of Rs. 410 from Justdail. So refund Rs. 410 back to my account as soon as possible.
          JustDial.com customer support has been notified about the posted complaint.
          Hi,

          We regret the inconvenience that has caused to you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial.
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            M
            Mithun Dhali
            Oct 29, 2020
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            Address: Kolkata office

            Gopal BanikGopal Banik
            Local Guide · 80 reviews · 143 photos
            10 months ago
            Having tendency to make fool and suck people. Be aware before visit. Will change more than actual...
            JustDial.com customer support has been notified about the posted complaint.
            Oct 29, 2020
            Updated by Mithun Dhali
            Gopal BanikGopal Banik
            Local Guide · 80 reviews · 143 photos
            10 months ago
            Having tendency to make fool and suck people. Be aware before visit. Will change more than actual...

            Complaint against Gopal Banik staff of Justdial(kolkata). If no action I will be Police FIR againt your company.

            Hi,

            We regret the inconvenience that has caused to you.

            Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

            Regards,
            Team Justdial
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              S
              Satvi
              Oct 28, 2020
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              Address: Kukatpally

              When we ask for packers and movers. There comes a number with name Prabhakar Reddy. One of the worst guy I have ever seen. He calls immediately to find the details and never sends the vehicle for the client. I ask u to immediately take an action on that ### who made us to wait for a day to get the vehicle and finally he haven’t turned up. I request just dial to please accept the company s who are GENUINE in their work but not the waste people like Prabhakar Reddy which actually makes to lose faith in the GENUINE people. Thanku .
              That ### name is Prabhakar Reddy - [protected]
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 29, 2020
              JustDial.com Customer Care's response
              Hi,

              We regret the inconvenience that has caused to you.

              Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

              Regards,
              Team Justdial
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                D
                Dohastudio
                Oct 28, 2020
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                Resolved

                Stop Ecs

                Address: Tirupati

                When will you stop ECS. Which is supposed to stop by May 2020. Still you are presenting the ECS. Everytime we call your representatives taking time to resolve the issue. We are losing money.
                Every thing is clear from bank side.
                Today i.e, 28oct2020, called to JD ECS department, they are asking time to confirm this. Not getting proper answers from the representative.

                Firm name doha designer studio, Tirupati....
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                HR CI
                Oct 27, 2020
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                Not getting leads and tried alot to get solution but no one is ready to give solution.. Also sales manager(Sunil Dube) not receiving call..very bad service I'm suggesting to all don't invest money on justdail.

                After payment no service also there not receiving call...

                101%fake commitment doing
                JustDial.com customer support has been notified about the posted complaint.
                Kindly request you
                Hi,

                We are sorry to hear that you have a concern in your contract.

                Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                Regards,
                Team Justdial
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                  S
                  Santhoshvel749
                  Oct 27, 2020
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                  Address: 79, Salai street.
                  Website: www.jamesandco.in

                  Dear Sir / Mam

                  I am santhosh from James & Co Brand manager. We have doing electronic business in various city. My company name, address, Contact number wrongly update in your list. Please remove the all information immediately.

                  Any infromation please call : [protected]
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 28, 2020
                  JustDial.com Customer Care's response
                  Hi,

                  We regret the inconvenience that has caused to you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial.
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                    G
                    gadgetguyzz
                    Oct 26, 2020
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                    Address: Noida

                    Hi,

                    I have registered my business with JD in Aug till september it was going well but after that on 15th Sep when my ECS date came the amount was not deducted from my account and i got message that ECS has bounced.

                    I got in touch with customer support regarding my query they told me to wait for next ECS date, because i was not getting leads. On 15th Oct ECS deducted from my account and again i got connect with CS they told me to wait for clearance. On saturday i got 3 leads and after that till now i didn't get any lead. SInce Sunday I'm continuously calling in JD to get solution for this problem but no one ready to provide the solution.

                    JD has worst customer service, when i call in JD and ask to transfer my call in leads department my call gets disconnected in 3-4 sec then i have to make call again it repeats for 5-6 times then i'm able to talk with CSE.

                    Today is 5th day when I'm trying to call them continuously. Same thing happening every time.

                    I'm frustrated because of that.

                    After connecting my call with leads department I talked with Avdish and told him concern, he said he would clear the concern with seniors and give me a call. Now its 24 hrs has passed and i didn't get any call from his side. Today i talked with Himani also and she said same thing thet she would call me in 30 mins. but she didn't.

                    Now is there any responsible person who will solve my problem. Or JD has liers in its department.

                    Worst service from JD. I won't suggest any one to register their business on JD.

                    Now further i don't want to continue my relation with JD, I want to end up and also want my money back which JD has steal from my account on the name of business.

                    Business Name - Gadget Guyzz

                    Tarun Sharma (owner)

                    Today it's 26 oct and still i didn't get any revert from JD.
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 27, 2020
                    JustDial.com Customer Care's response
                    Hi,

                    We are sorry to hear that you have a concern in your contract.

                    Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                    Regards,
                    Team Justdial
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                      Arunk416
                      Oct 24, 2020
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                      I am Priya Gautam from Haryana . I booked my cargo through Shrijee packers and movers from Banglore to delhi . He first quotation me 42000 rs and then sent me a bill of 63000rs. Now he is blackmailing that give whole money otherwise i didnt send ur cargo. I am attaching the file for your concern
                      JustDial.com customer support has been notified about the posted complaint.
                      Hi,

                      We regret the inconvenience that has caused to you.

                      Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                      Regards,
                      Team Justdial
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                        M
                        Mahananda gain
                        from Hyderabad, Telangana
                        Oct 24, 2020
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                        Address: DTDC, Achraj Towers 1, Katol Road, Chhaoni Square, Chhaoni, Sadar, Nagpur, Maharashtra, India, Basement 9A

                        My name is Kavitha haldar, I have taken a Franchise from DTDC Express Ltd in 2008. Am running this franchise since 2008 and I haven't register my franchise in your Just dial listing.

                        Someone misusing my Franchise business name and address in your JUST DIAL listing.

                        I have called many times to your just dail customer care they not doing anything regarding my concern.

                        I request you to please do the needful to remove my franchise from your listing.

                        This my office address:

                        1, 9/C, Basement, Achraj Towers 1 Katol Road Chhaoni Square, Chhaoni Rd, Sadar, Nagpur, Maharashtra 440013

                        You can able to find my franchise in your JUST DIAL listing with the name:

                        DTDC express ltd, Chhaoni, nagpur.

                        Kindly check in google you can find my google my business account.

                        You can contact us on [protected]..
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 26, 2020
                        JustDial.com Customer Care's response
                        Hi,

                        We regret the inconvenience that has caused to you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial.
                        Oct 27, 2020
                        Updated by Mahananda gain
                        Dear Just dial,

                        Sorry to say, you never fulfill your promise that your team will be contact us. Till now its already already 15 days am waiting for your call. Last Friday I have called your customer care center and I have a word with Mr Anikate he is a call quality manager as he clam. He has raise a complaint and we yet not got any resolution or call from your side. I have asked him to provide the service request number that he has raise for a complaint as per our request. However he refuse to provide the service request number. This is the way your customers care service work. I have called from this number [protected] and he told me that your mobile will be your service request. How it's work I didn't understand till now. No call or mail till now?
                        Oct 30, 2020
                        Updated by Mahananda gain
                        Yet I haven't received any call from your side just dial. It's a shame on you. You never stand on your words
                        Nov 02, 2020
                        Updated by Mahananda gain
                        Hello just dial if your sleeping just weakup and try to fulfill your promise that your executive going to call me
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                          Anoushcka
                          Oct 24, 2020
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                          Address: Nalasopara, East

                          We contacted Sagar Parge for his nurse and wardboy services. His company is unregistered. He clearly over charges and extorts money from unsuspecting patient's families and takes a heavy daily commision from the staff he sends. When we wanted to discontinue his services, he theatens to come over to see who will work in my elderly parents home. Justdial should ban this person from their database with his unregistered company with no formal contract. No one should liase with him in future.
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 26, 2020
                          JustDial.com Customer Care's response
                          Hi,

                          We regret the inconvenience that has caused to you.

                          Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                          Regards,
                          Team Justdial
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                            Sidhshila
                            Oct 23, 2020
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                            Address: saswad Road

                            Hi,
                            I enquired any online transporter for Tuljapur from Pune, But after few second there was 6/7 phones on for truck for transport,
                            in which one of them asked me as do you need truck ;I said no ( No truck ) then was very hyper & abused me lot ; why you enquired on just dial.

                            Thus Just dial has no system to verify exact need ; Just saling leads to several customers.

                            I tried ask for seniorsof talecallers, but she refused saying, office timeing is over,

                            Please look into it
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 24, 2020
                            JustDial.com Customer Care's response
                            Hi,

                            We regret the inconvenience that has caused to you.

                            Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                            Regards,
                            Team Justdial
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                              Rathore Edu Academy Pvt Ltd - Coaching Classes
                              Oct 23, 2020
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                              Address: Kalewadi, pune 411017

                              Please cancel my contract with Just dial
                              and stop ECS deduction from my account (SBI-Dangechowk branch)

                              Due to corona my Business shuted down so please stop money deduction from my account

                              [ Business name - Rathore edu academy pvt ltd
                              Mob: [protected] ]

                              Thank you
                              JustDial.com customer support has been notified about the posted complaint.
                              Hi,

                              We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial.
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                                smritichugh
                                from Mumbai, Maharashtra
                                Oct 22, 2020
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                                Just dial shared details of Pooja Gas services in andheri on 20th October 2020. That guy was extremely over charging for stove repair. So we asked him to only change the gas pipe. He didn’t fit the pipe properly which lead to gas leakage and he also intentionally broke the valve in stove. Which will now cost us extra money. Such a third class service and worst reference given by just dial. I want complete damage cover for this.
                                JustDial.com customer support has been notified about the posted complaint.
                                Hi,

                                We regret the inconvenience that has caused to you.

                                Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                Regards,
                                Team Justdial
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                                  HD99 SOLUTIONS
                                  from Powai, Maharashtra
                                  Oct 22, 2020
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                                  Team just dial,

                                  We had called up just daily for sending courier to USA. We got few numbers and some one name as Vivek Singh called from pacific courier. He claimed that he will give the best rate and the parcel will reach safely. He cmw and picked the parcel without giving any receipt and I did the google payment to his account [protected]@yb. Is this a genuine lead from your end. How could this guy connected us when we called up just daily.
                                  This means there is something wrong in the system operation. Client data from just daily is been leaked out to frauds for minting money.
                                  I would publish this news about just daily on all social platforms. How ridiculous and irresponsible JD could be.

                                  Hi this is Darshana Mehta. I have registered my account with Google pay. Last week I have made a payment to AAKASH VISHWAKARMA who is also registered with Google pay and his id is [protected]@ybl UPI transaction ID is[protected].
                                  Google Transaction ID- CICAgKCNpZPBGQ

                                  We has to courier to USA and we got his link from just dail. This fellow picked the stuff which was 15kg and charged Rs 6900. Now this mans phone is switched off and there is no tracking. Can you please help us how to trace this man. Or please help us in reaching this man. He is a mere fraud.

                                  Attaching receipt of google pay done. Would he obliged if you find this man and get us our money refunded.
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 24, 2020
                                  JustDial.com Customer Care's response
                                  Hi,

                                  We regret the inconvenience that has caused to you.

                                  Please write a line along with your registered contact number at [protected]@justdial.com or call our customer care number [protected] so we can check what exactly happened & revert back to you.

                                  Regards,
                                  Team Justdial
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                                    Kirans486
                                    Oct 20, 2020
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                                    Address: No.84,1st Main,19th cross,Agrahara Layout, Yelahanka
                                    Website: Scam & Fraud Through Just Dial

                                    Prett Singh Kotta is a fraud seller from Jaipur Rajasthan. He called informing me that he deals with paper cup raw material and got our contact details from just dial.

                                    After so many conversations through a phone call, He sent me material price details of the material believed him and transferred money through net banking and no response from him until now.

                                    Fraud person contact Details:

                                    Prett Singh Kotta
                                    Luhariya tower
                                    office number 501 c-scheme
                                    Jaipur Rajasthan.
                                    PH:[protected]

                                    Incident date: 26/09/2020 & 06/10/2020
                                    Desired resolution: Refund money

                                    Please take immediate action against him.

                                    Would be glad to answer any questions about the incident. My contact number is [protected].
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 21, 2020
                                    JustDial.com Customer Care's response
                                    Hi,

                                    We regret the inconvenience that has caused to you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                    Regards,
                                    Team Justdial.
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                                      Dharmesh Dulera
                                      Oct 17, 2020
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                                      Address: Justdial Swargate pune

                                      This is regarding my previous mails to just dail there is no revert regarding my request of cancellation of my ecs . Since last seven months during COVID19 PANDEMIC as there was no business at all everything was stopped in this situation also still my ecs payments were debited from my accounts . So I request you to refund my total ecs amount ₹8187×7 Total ₹57309/- for last seven months I had a word with Mr Sourabh he was arrogant please train your staff well how to talk with customers politely i also was asking for nodal officers number he refused to give me. I don't want to continue with just dail services any more I have not given any consent to continue please stop all my ecs payments i wouldn't be interested in future business also with jutdail as we are receiving lots of fake enquiries which are not relevant to my business. I have received text messages & emails from Justdial pvt Ltd which says Justdial is continuing my ecs transaction for my services which I don't want to continue. I have attached the screen shots of text messages & email.

                                      So I request you to discontinue my services & stop my ecs transactions & refund my above mentioned amount.
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Oct 17, 2020
                                      Updated by Dharmesh Dulera
                                      This is regarding my previous mails to just dail there is no revert regarding my request of cancellation of my ecs . Since last seven months during COVID19 PANDEMIC as there was no business at all everything was stopped in this situation also still my ecs payments were debited from my accounts . So I request you to refund my total ecs amount ₹8187×7 Total ₹57309/- for last seven months I had a word with Mr Sourabh he was arrogant please train your staff well how to talk with customers politely i also was asking for nodal officers number he refused to give me. I don't want to continue with just dail services any more I have not given any consent to continue please stop all my ecs payments i wouldn't be interested in future business also with jutdail as we are receiving lots of fake enquiries which are not relevant to my business. I have received text messages & emails from Justdial pvt Ltd which says Justdial is continuing my ecs transaction for my services which I don't want to continue. I have attached the screen shots of text messages & email.

                                      So I request you to discontinue my services & stop my ecs transactions & refund my above mentioned amount.

                                      Verified Support
                                      Oct 19, 2020
                                      JustDial.com Customer Care's response
                                      Hi,

                                      We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                      Regards,
                                      Team Justdial.
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