JustDial.com Complaints & Reviews

Hi,

There is no such process to delete justdial account, and even not able to reach justdial "sale-service-hr team" person... How to contact them??
No able to find justdial email, and no online web feature to delete web account...

Pls help to resolve the issues

Thanks
Jan shakti
Anand, gujarat

Hi,
The person mr rimon from just dial has done fraud with me by taken rs 5500 for giving me the facility to open a website and also listing my products in the just dial portal but the website they created for me which is not customer friendly and also my all products are not uploaded.
Now a days after creating this website i am getting disturbed for enquiry calls of royal enfield which is not my business related product. From last couple of months this issue is not by that issue my business is hampered.
So it's my request to refund my whole amount rs5500 as i am not satisfied with just dial service

We booked a website customisation with justdial.com for Rs.17700/-by online with their sales executive Mr.johnmahendran, on30th april, who cheated us saying whatever type of customised website you need justdial will provide, generally any one wil buy only after seeing the sample website, but here this representative said that justdial.com take payment first and provide service later...and after discussing our requirements and we mentioned the name of the website which we were needed similar one and john checked everything and promised us saying that all will be done, but after taking payment even i dint got the bill copy for which i complained in justdial helpline and they forwarded the bill bymail to us.. after that till 15days nothing was done for my website, , instead they sent me alink which they has sent me from 2months before the same link and were asking for my website domain so that they can attatch, , but when i regretted, and said that this is not the website we were promised and then they made some changes and asked us whether we were satisfied, we then checked, , we were not satisfied, , , again they said we will try ...all this was done by the backend team of websupport, , , but the local executive replied only twice once for non receipt of bill copy and once for websupport teams conversation, but after that he not replied, we have spoken with websupport, , we mailed them... at last we got areply that this is what they can do...we have to accept the provided website... and nothing refund can be expected... we then complained to the team of justdial, but still theres no reply ... kindly save people from such fraudulant executives who are entertained by the company, , even they have been receiving complaints, , no action is taken from such companies...for further details please contact [protected]... and the ticke number issued by justdial for the complaint raised by us in websupport is 267885

Dear team,

Due to this covid-19, we are facing some financial issues,

So, we want to discontinue with just dial services, so please do process for ecs cancellation asap.

Please find company details as per below mentioned :

Billing name : ice gate institute rajkot

Contact person : mr. Govind solanki

Billing address : 301 cosmo complex, near mahila college chowk, rajkot,
Raiya road - 360007

State : gujarat

Email id : govind. [protected]@gmail.com

Contact no : [protected] / [protected]

Please do the needful asap.

Thanks & regards,
Govind solanki
Ice gate institute
Rajkot.
[protected]

Hello,

I heard about your services from my friend and then i also wanted to try out your services for my company. So i contacted your salesperson (Mr. Jitendra deera),
He explained to me all the services and told me that i can cancel it anytime and justdial will deduct the amount on a monthly basis. So now, first of all, you deducted 2 months payment in advance in 1st month itself, then before ending of 2nd month, you deducted the 3rd month's payment also. I tried reaching out to mr. Deera and on your customer care support, but no solution from their side.

So i don't want to use your services now, as you have broken my trust. You can deduct 6 month's advance also without informing. So i am requesting you to cancel my ecs mandate (Don't deduct any amount from my bank account). Terminate all my relations/services with justdial asap. Otherwise, i will send you legal notice for this.

Sir, i had taken a 4 month trial pack of just dial company in november 2019. Just dial's representative vishal bal had activated my 4 month trial pack. I used the service for 4 months. I did not get any benefit from it so i had to stop the service after 4 months. But his representative vishal bal did not respond to my calls and sms in last 5 months. And 3500 ecs from the bank was deducted from just dial every month. I had no other option but to shut down the service. There was a lockdown. If you call just dial, they will tell you that there are less employees and it is taking time for you to provide the service. And i was told by just dial that you will get a call back from us. As i had no choice. Despite repeated calls, they have cut my last 5 months ecs for no reason. Now that the amount has gone down in lockdown for no reason, i had just asked just dial customer care to stop the service and back today rs 3500 has been deducted from my account. Just dial representative vishal bal picked up the call today and said what do you want to do? Do.
Just dial representative vishal bal - [protected]

1. Plz change mobile number
2. Plz change cafe address
3. Plz get high ratings

My register mob no is [protected] and bussiness name is gyan ias coaching roorkee
I want to end my package and stop ecs thanks

As per recived from you mobile no. for laptop repair purson name is Amol Navare his mobile no is [protected] he is fraud,

Just dial make fool our company and its employee's attitude is very bad one of it's which is pick a payment from us the girl says us just dial best for our business both are not picking our phone anyone is helping us we email several time we have not received relevant leads.
We want refund pls help us

To whomsoever it may concern.
I Joby K P, Managing Director of Lazzaro Aviation Academy, would like to bring to your attention that I have been promoting my brand through Just Dial search engine under the plan POSITION over the last few months. Due to the Covid -19 Lock down, the subscription to the above plan could not be continued.
Unfortunately we found that our web content, campus photos, student photos have all been switched to one of the competitors ie., Skyfy institute without our consent . To be precise when Lazzaro Aviation Academy is entered it automatically leads to the competitors site with our web content, campus photos etc.
We definitely believe that whoever behind this dirty tactic would have financially gained by diverting our business, year of reputation to our competitors advantage, and we are not happy about it.
Therefore we would like you to investigate this issue and take necessary actions immediately, otherwise Lazzaro Aviation Academy will be forced to move forward legally. This is not a doubt is an infringement of the advertising policy from a personal search engine like yours, no one expect such kind of malicious foul-play.
We look forward to your replay and a resolution to the above addressed issue as soon as possible. If not with all the evidence in hand Lazzaro Aviation Academy’s lawyers will move forward legally.

Your’s sincerely
For Lazzaro Aviation Academy
Joby K P
Managing Director.

Hi, i want to change my address on your portal....

I shrishaila patil servings in indian army. On 16 jun 2020 i searching transportion for shifting house hold items from devlali, nasik to belgaum from just dail. I enquires many transport company from just dail. I after 1hours one call came from suraj transport roadway pvt ltd, his name is suraj sant and mobile number is [protected] and he says i am from suraj transport roadway pvt ltd you calling my firm. I said yes. I want truck for shifting...

I hav made 2 transaction on 05.07.2020 against shanti kirana store lalganj (Pin-229206) via sbi credit card but not credited in his account. I request u refund in my account.
Transaction deatails -
1-2492.00 - bpc6k8z6 at 09:29hrs
2-482.00-bpi7u2w3 at 09:56 hrs

Regards
Db singh
[protected]

I am a Professional Makeup Artist & Aestheticiane based in Kedgaon, Pune. I am a beginner in this business. In order to get a publicity I registered my name in Justdial website on free of cost option. Next day (13th January 2020) I got a call from Justdial, saying thst if I take their package for certain period, they will be promoting my business. On the same day they sent their representative Mr. Peaveen (Mobile No. [protected]) to my Salon in Kedgaon. During discussion Mr. Praveen assured 25 leads per month for makeup. Infront of me he created my profile in their website, and I agreed for a 4 months contract with Justdial and Paid Rs.14160 online immediately. Even after 2 weeks I did not receive a single enquiry. I informed my concern to Just dial and their casual reply was 'we will check'. Even in In one month I did not get any genuine enquiry. All the enquiries were irrelevent to my business. Many were fraud, some were job seekers etc. Then I made a detailed complaint to Justdial as below :

[protected][protected]
"I am a professional makeup artist. On 13/01/2020 i have made a contract with just dial for 4 months and paid 4 months' payment of rs. 14160 online on assurence of min 25 leads per months. Till the date i have not received a sigle genuine enquiry. There are many fake enquiries coming. When i attend the enquiries the number is usually either engaged or switched off, and true caller it identifying the numbers as spam. The name and location of the person is different from what is showing in just dial. And just dial is showing all the fake enquiries as leads. I contacted the just dial representative mr. Praveen several times, but he informed that the contract cannot be cancelled. Even some fraud guys are calling on my number without posting an enquiry in just dial. I dont know how my number has leaked. I am completely disturbed, and i lost my money too. I need my money back, and i do not need further service from just dial. My just dial profile is deepanjali makeovers. Though my business is at kedgaon, the just dial representative has mentioned my location as hadapsar"

What I have stated above is very true. I have not received a single genuine enquiry till the date. Giving you few examples :

1. 31/01/2920 : Enquiry from [protected] - This user is a job seeker
2. 28/01/2020 : 3 enquiries from Swati Dhole - Herself is a makeup artist, trying to promote her business.
3. 27/01/2020 : Enq from Javed Aijaz - Searching a makeup academy for his wife.
4. 26/01/2020 & 25/01/2020 - no response to calls.
5. 24/01/2020 : Enquiry from Sudha Rao - Looking for Karetine treatment, which is irrelevent.
6. 22/01/2920 : Enquiry from [protected] - online fraud. Tried to get my debit card details, but I didnt give. A man was talking in female voice.

From others I did not get any response. Phone either switched off or busy whenever I call, and some of them did not attend my calls, and did not reply to my whatapp messages.

I do not have any more expectation from Just Dial. Several times I contacted the Sales Representative and customer care, but the repeated reply I am gettin is "your contract cannot be cancelled". I do not understand the reason for not cancelling my contract when I am not benifitted out of it.

Based on my sbove given details, my sincere request to Just Dial is to cancel my contract as soon as possible and make my refund of Rs. 14600."
[protected][protected]
I wanted to cancel the contract, but Justdial was not ready to cancel and make the refund. After a lot of arguments of several days, I got a mail from Justdial that they are ready to cancel the contract, but they will refund only Rs. 9300, that too they will pay only after April 2020. They are deducting Rs. 4860 without giving a single service. I raised objection against this, but they refused to pay full amount. On 8th February they freezed my contract, and agreed to pay my refund 9300 before 31st April 2020. From April I am giving them repeated reminder for the refund, but till the date I have not received anything from Justdial. Every time I sm getting the same reply that they are trying to resolve my issue.

While making my profile, the Justdial Representative mentioned my address in the profile as Pune-Solapur Highway, Hadapsar, giving a reason that Kedgaon(where I am staying) is a remote village, so I will not get any clients from Pune city if we mention the actual address.

I need to claim full amount which is Rs. 14160 complaint fees from Justdial.

Kindly reply whether I will get justice or not.

Awaiting your valuable advise.

I am ready to give any proof that is required for this case.

Hello i sir and madam i am having saloon called sai unisex saloon and spa in chennai i registered in just dial monthly 7000rs afte the i am not able to pay the money i try to contact the costumer care i said i want deactivate my account they said ok they will call u back last month they said and no call to me again i try to call they said the thing only. But my money was debited again and again. I try to call them today again they said the same thing i will attach the screen a hot of my bank details and the phone call list

I have wrongly charged for banner, i want to get leads package.

Balance i need to pay 2360 rs but no one is responding, i already paid 4720rs which is wasting now.

Pl make this transaction

Hi just dial,
My company name is atharva's financial solutions located in shivaji nagar pune. I had enrolled with just dial with a specific reason that i needed the services specifically for my company atharva's financial solutions which is located in shivaji nagar at b-8 aaradhana society 42/2 a shivaji nagar. I was been told that i need to pay for 2 months in advance which i made a payment directly via my credit card on 27/06/2020. I had also been told that this subscription is for the period of 12 months and there would be an emi debited every month which could be anytime between 15-20th of month for the services offered. I was also been told specifically that the first emi would be debited between 15-20 of the preceding month. But now when i am checking my statment i have seen that there has already been a nach deductions right away. As already i have experienced a very unprofessional way of service display i here by like to terminate my agreement on to immediate effect. Please cancel all my services on immediate effect as it has been an unprofessional experience with you guys. Further any nach instructions want be seriously honoured i would be writing directly to axis bank for dishonouring all the nach hitting to my account. Thanks for your unprofessional support

Sir/ Madam,
Please remove my personal number that is listed on some worshing place Hindu Lingayat math . I am getting unknown calls regarding that place.
Please remoce the number from your site
For your reference I'm sending the link
https://www.justdial.com/Belgaum/Hindu-Lingayat-Math-Hirekudi/9999PX831-X[protec...⇄

I called in justdial to have my sony bravia 32 inch tv repaired
There technician have taken my tv.
And has not returned my sony tv.
I have called him several time and also messaged on whatsapp but he has not answered any of my phone calls and messages.
I have called several time to your costumercare but they have not resolved my problem. And the keep telling me that the will look into the matter and call me but i haven't any call back from their side.
I have been facing this problem for 3 months now
Technician name was surrender chaudhry. Phone [protected]