JustDial.com Complaints & Reviews

My register mob no is [protected] and bussiness name is gyan ias coaching roorkee
I want to end my package and stop ecs thanks

As per recived from you mobile no. for laptop repair purson name is Amol Navare his mobile no is [protected] he is fraud,

Just dial make fool our company and its employee's attitude is very bad one of it's which is pick a payment from us the girl says us just dial best for our business both are not picking our phone anyone is helping us we email several time we have not received relevant leads.
We want refund pls help us

To whomsoever it may concern.
I Joby K P, Managing Director of Lazzaro Aviation Academy, would like to bring to your attention that I have been promoting my brand through Just Dial search engine under the plan POSITION over the last few months. Due to the Covid -19 Lock down, the subscription to the above plan could not be continued.
Unfortunately we found that our web content, campus photos, student photos have all been switched to one of the competitors ie., Skyfy institute without our consent . To be precise when Lazzaro Aviation Academy is entered it automatically leads to the competitors site with our web content, campus photos etc.
We definitely believe that whoever behind this dirty tactic would have financially gained by diverting our business, year of reputation to our competitors advantage, and we are not happy about it.
Therefore we would like you to investigate this issue and take necessary actions immediately, otherwise Lazzaro Aviation Academy will be forced to move forward legally. This is not a doubt is an infringement of the advertising policy from a personal search engine like yours, no one expect such kind of malicious foul-play.
We look forward to your replay and a resolution to the above addressed issue as soon as possible. If not with all the evidence in hand Lazzaro Aviation Academy’s lawyers will move forward legally.

Your’s sincerely
For Lazzaro Aviation Academy
Joby K P
Managing Director.

Hi, i want to change my address on your portal....

I shrishaila patil servings in indian army. On 16 jun 2020 i searching transportion for shifting house hold items from devlali, nasik to belgaum from just dail. I enquires many transport company from just dail. I after 1hours one call came from suraj transport roadway pvt ltd, his name is suraj sant and mobile number is [protected] and he says i am from suraj transport roadway pvt ltd you calling my firm. I said yes. I want truck for shifting...

I hav made 2 transaction on 05.07.2020 against shanti kirana store lalganj (Pin-229206) via sbi credit card but not credited in his account. I request u refund in my account.
Transaction deatails -
1-2492.00 - bpc6k8z6 at 09:29hrs
2-482.00-bpi7u2w3 at 09:56 hrs

Regards
Db singh
[protected]

I am a Professional Makeup Artist & Aestheticiane based in Kedgaon, Pune. I am a beginner in this business. In order to get a publicity I registered my name in Justdial website on free of cost option. Next day (13th January 2020) I got a call from Justdial, saying thst if I take their package for certain period, they will be promoting my business. On the same day they sent their representative Mr. Peaveen (Mobile No. [protected]) to my Salon in Kedgaon. During discussion Mr. Praveen assured 25 leads per month for makeup. Infront of me he created my profile in their website, and I agreed for a 4 months contract with Justdial and Paid Rs.14160 online immediately. Even after 2 weeks I did not receive a single enquiry. I informed my concern to Just dial and their casual reply was 'we will check'. Even in In one month I did not get any genuine enquiry. All the enquiries were irrelevent to my business. Many were fraud, some were job seekers etc. Then I made a detailed complaint to Justdial as below :

[protected][protected]
"I am a professional makeup artist. On 13/01/2020 i have made a contract with just dial for 4 months and paid 4 months' payment of rs. 14160 online on assurence of min 25 leads per months. Till the date i have not received a sigle genuine enquiry. There are many fake enquiries coming. When i attend the enquiries the number is usually either engaged or switched off, and true caller it identifying the numbers as spam. The name and location of the person is different from what is showing in just dial. And just dial is showing all the fake enquiries as leads. I contacted the just dial representative mr. Praveen several times, but he informed that the contract cannot be cancelled. Even some fraud guys are calling on my number without posting an enquiry in just dial. I dont know how my number has leaked. I am completely disturbed, and i lost my money too. I need my money back, and i do not need further service from just dial. My just dial profile is deepanjali makeovers. Though my business is at kedgaon, the just dial representative has mentioned my location as hadapsar"

What I have stated above is very true. I have not received a single genuine enquiry till the date. Giving you few examples :

1. 31/01/2920 : Enquiry from [protected] - This user is a job seeker
2. 28/01/2020 : 3 enquiries from Swati Dhole - Herself is a makeup artist, trying to promote her business.
3. 27/01/2020 : Enq from Javed Aijaz - Searching a makeup academy for his wife.
4. 26/01/2020 & 25/01/2020 - no response to calls.
5. 24/01/2020 : Enquiry from Sudha Rao - Looking for Karetine treatment, which is irrelevent.
6. 22/01/2920 : Enquiry from [protected] - online fraud. Tried to get my debit card details, but I didnt give. A man was talking in female voice.

From others I did not get any response. Phone either switched off or busy whenever I call, and some of them did not attend my calls, and did not reply to my whatapp messages.

I do not have any more expectation from Just Dial. Several times I contacted the Sales Representative and customer care, but the repeated reply I am gettin is "your contract cannot be cancelled". I do not understand the reason for not cancelling my contract when I am not benifitted out of it.

Based on my sbove given details, my sincere request to Just Dial is to cancel my contract as soon as possible and make my refund of Rs. 14600."
[protected][protected]
I wanted to cancel the contract, but Justdial was not ready to cancel and make the refund. After a lot of arguments of several days, I got a mail from Justdial that they are ready to cancel the contract, but they will refund only Rs. 9300, that too they will pay only after April 2020. They are deducting Rs. 4860 without giving a single service. I raised objection against this, but they refused to pay full amount. On 8th February they freezed my contract, and agreed to pay my refund 9300 before 31st April 2020. From April I am giving them repeated reminder for the refund, but till the date I have not received anything from Justdial. Every time I sm getting the same reply that they are trying to resolve my issue.

While making my profile, the Justdial Representative mentioned my address in the profile as Pune-Solapur Highway, Hadapsar, giving a reason that Kedgaon(where I am staying) is a remote village, so I will not get any clients from Pune city if we mention the actual address.

I need to claim full amount which is Rs. 14160 complaint fees from Justdial.

Kindly reply whether I will get justice or not.

Awaiting your valuable advise.

I am ready to give any proof that is required for this case.

Hello i sir and madam i am having saloon called sai unisex saloon and spa in chennai i registered in just dial monthly 7000rs afte the i am not able to pay the money i try to contact the costumer care i said i want deactivate my account they said ok they will call u back last month they said and no call to me again i try to call they said the thing only. But my money was debited again and again. I try to call them today again they said the same thing i will attach the screen a hot of my bank details and the phone call list

I have wrongly charged for banner, i want to get leads package.

Balance i need to pay 2360 rs but no one is responding, i already paid 4720rs which is wasting now.

Pl make this transaction

Hi just dial,
My company name is atharva's financial solutions located in shivaji nagar pune. I had enrolled with just dial with a specific reason that i needed the services specifically for my company atharva's financial solutions which is located in shivaji nagar at b-8 aaradhana society 42/2 a shivaji nagar. I was been told that i need to pay for 2 months in advance which i made a payment directly via my credit card on 27/06/2020. I had also been told that this subscription is for the period of 12 months and there would be an emi debited every month which could be anytime between 15-20th of month for the services offered. I was also been told specifically that the first emi would be debited between 15-20 of the preceding month. But now when i am checking my statment i have seen that there has already been a nach deductions right away. As already i have experienced a very unprofessional way of service display i here by like to terminate my agreement on to immediate effect. Please cancel all my services on immediate effect as it has been an unprofessional experience with you guys. Further any nach instructions want be seriously honoured i would be writing directly to axis bank for dishonouring all the nach hitting to my account. Thanks for your unprofessional support

Sir/ Madam,
Please remove my personal number that is listed on some worshing place Hindu Lingayat math . I am getting unknown calls regarding that place.
Please remoce the number from your site
For your reference I'm sending the link
https://www.justdial.com/Belgaum/Hindu-Lingayat-Math-Hirekudi/9999PX831-X[protec...⇄

I called in justdial to have my sony bravia 32 inch tv repaired
There technician have taken my tv.
And has not returned my sony tv.
I have called him several time and also messaged on whatsapp but he has not answered any of my phone calls and messages.
I have called several time to your costumercare but they have not resolved my problem. And the keep telling me that the will look into the matter and call me but i haven't any call back from their side.
I have been facing this problem for 3 months now
Technician name was surrender chaudhry. Phone [protected]

Hi,
I am jitendra kumar saluja and i registered my business on just dial at the start of feb 2020. As per the executive that visited me (Named tariq waseem), i can avail the facility (Get leads) for 2 month on a payment of 1770/-. I took the risk as i was starting my business and gave him the cheque. The amount got deducted from my account on 21 feb 2020.

Later on 28 feb, 07 mar, 07 apr, 07 may, 8 june 2020 a deduction of 884/- happened in my bank account. I called justdial executive and they said it is ecs payment and that i will be charged this amount every month. I was informed that i was not told about this at the time of registration and would like to stop this ecs service.

The worst part is, the just dial executive got my signature on the ecs form telling me that it will be an emi for 2 months and the amount will deduct from 1770/- that i am paying just dial and if i want then i can stop the services.

I talked to a few people regarding this and in the bank as well. Everyone said that they have heard of similar ecs cases from just dial. Some have already been victims of this. One person was getting these ecs charges deducted even after their business stopped.

Name :- jitendra kumar saluja
Company name :- saluja tour and travels
Mobile :- protected

There should be no further deduction in future.

Looking forward to your support.

Thanks

Dear sir/madam,

I want to stop/ dis-active to my paid up service / ecs, as per detail below
Name :- deepak kumar
Company name:- prime tax solution
Contact no:-. [protected]
Just dial invoice no. Dl0620sn10179767, date: 06.06.2020
My first rs 1, confirmation id [protected]

Iam the owner of M/S Metro Telecare Virar West was signed agreement with JustDial. Without my knowledge they renewed the agreement and debited ECS every month even after my continuous mail regarding to cancel my agreement and stop ECS. But no any action taken from JD. Last year on Sept'19 i was resigned from Samsung and shutdown my business from that location and requested many times to remove posting from your site. But till now no any action...

Sir, maine contract cancel krne ko bola but nhi hua aur mere paise account se cut to gye plz meri contract cancel krne mai help ki jayee aur mere paise wapis kiye jayee

The contact details provided in stella maris college includes my moblie number and watsapp number. I am receiving lot of wrong calls it is distribing please kindly remove it as soon as possible.

Dear sir,

I had subscribed for a service for my firm - gayathri generators chennai, from just dial for rs 4720 per month for a 12 month period, from feb 2019 to feb 2020.
This amount of rs 4720 was being charged through ecs mandate which i had signed and given to just dial representative for the 12 month period from feb 2019 to feb 2020.

Even after completing of these 12 months on feb 2020. The said amount is still being deducted by the just dial each month on 14th or 15th day of each month through the same ecs, which had expired on feb 2020 itself. Again 15th of the month is approaching and again, i fear the unauthorized transaction would be done to deduct my hard earned money from my bank account.

Please note that due to present situation prevailing in chennai (Continuous lockdown) and in india, we don't have business to pay our monthly ecs

Kindly take action and cancel these illegal ecs mandates transactions asap. And to maintain our smooth relationship.

With regards
U. Balachandran

For gayathri generators

This is to bring to your kind notice, i am mr. Tejesh (Proprietor of jmj power systems) bangalore.
I am sad to inform you that i had met mr. Shamanth (Marketing representative) of justdial on 10-jan-2020 he had offered me a 1year package with assuring following facilities included in the 1 year package :
A. 20 leadsenquiry per week
B. 4years free service will be provided in case of opting this 1year package.

Considering the above offer i had accepted a 1 year package and paid 11800/- on 11th-jan-2020 but within 2 to 3 weeks i realised that i hardly got 8 enquiries per month and the same was conveyed to mr. Shamanth and i was not satisfied with his explanation.
Then i made a point to visit your office in cunningham road on 5th of feb 2020, at the office i met mr. Chethan to whom i expressed my concern & he informed that whatever assurity given by mr. Shamanth on 1year package was not relevant and applicable, later mr. Chethan suggested me to opt for booster package by auto closing 1year package from which i will get more enquiries and told me to pay 11800/- for this booster package to avail the service on immediate basis hence i accepted the same and got the confirmation through email.

As i had made payment for the 1year package in the month of january followed by next month that is in february ecs amount of rs 5000/- was deducted from my account and later in the same month mr. Chethan confirmed me before even opting for booster package my 1year package is auto closed by him and my new package is active, but it is come to my notice that jd team is still submitting the ecs and in this month rs 6000/- has been deducted as ecsretchrg bdjustdial.

This behaviour from the jd team is not acceptable both your representatives have not given proper information due to which my cibil scores are affected and money has been deducted from my account.

I had a very good opinion on justdial and also had given reference to my friends and i was ready to continue with the booster package for 1year but the irresponsible behaviour shown by your representative mr. Chethan is not acceptable and disappointed me when i contacted him today he is asking me haven't i send a mail to stop ecs and to discontinue the 1year package which was never mentioned to me rather he had given a assurity saying he himself had cancelled the previous package and activated the booster package.

Presently i am confused whether i have made an additional payment of rs 11800/- for continuing 1year package or a booster package?