JustDial.com Complaints & Reviews

I am a yoga studio owner. Since march, we are shut due to covid. Still jd was collecting ecs. I applied for stopping it and got reply mail, that it will be stopped only for june. But still they cut my ecs. Pooja mozar was handling this issue. When i placed a customer care complaint, i got an arrogant call back, who not just was clueless but so arrogant as to say"go and do whatever you want". " go and complain anywhere.
Pathetic and horrible experience. Looting people in difficult times.

We are from nisarga costumes registered registered with just dial. Getting continuous calls through justdial from [protected]. Talking in urdu, not responding to any other language. Speaking fowl words and shouting at me. Will complaint to the police if the same repeats. Plz check who is creating such a nuisance.

Thanks
Chaithra
[protected]

Our company aams creative education pvt ltd, registered 1-year plan, the end date is up to june 2020 and the final ecs date is march 2020. On february 2020 through telephonic conversation with relationship executive mahalakshmi
To cancel the plan due to fake leads last 1 year.

After requesting also they debiting ecs amount from my account without any
Information. Continuously trying to reach customer care last 2 months but there is no response and also one of the executives mentioned there is no option to refund the ecs amount in just dial.

I have registered on just dial service as dietitian in month of november 2019.

For that i have issued cheque for ecs and an amount of two months extra.in lieu of that a certain number of confirmed leads was committed.

Not even for a single month the leads provided to me was anywhere near to the committed numbers. I have called multiple time to the representative who enrolled me to just dial (Mr. Krishna : +91-[protected]). He doesn't bother to take calls and once after months was able to speak to him, he was least cooperative and didn't heed to my complaints.

I have called multiple times on [protected] and spoke to customer care executives. Every time i raised complaint to stop the services and only reply was that they have taken my complaint and will revert within 48 hours. Not even once there was any reply from just dial.

Every month money is deducted from my account even after complaining for so many times. I have not received any leads from just dial and money gets deducted. I called bank to stop the payments to just dial but bank says it is possible when they receive noc from just dial. Called just dial to provide noc then again same reply of customer care that they will revert within next 48 hours.

Just dial is only cheating, nothing else. I am going to visit bank as well as file a complaint with consumer court. This cheating is pathetic.

Name: dietitian smitanaturalhealt
Contact no. : [protected]

Just dial has become synonymous to loot mafia or dacoit during pandemic corona time. I have and education institute listing in just dial, which i want temporarily to be stopped because government of india has not allowed us to operate during pandemic corona time.
But they are not at all listening to their customers and doing their on way.
I am not permitting anu ecs right now and neither i am liable to pay anything during this time

Bad experience with jd pay service if justdail...

My customer pay me 4 days before. But till today we have not received the amount, also the said amount already debited from customer account.
Customer support for jd pay is also worst service i have ever seen.
There is no support from just dail customer executive.
I call number of times but not one guide me. I was stuck.
Below continues messages hit from jd.
(Third reminder
We have received a payment of rs. 800.00 on your behalf from maalika, 832925* using jdpay. Transaction id:bpa4p5t2
For securely receiving the same in your bank account, please click on the link below
http://jsdl.in/JDPay-BPA4P5T2)
Or call on [protected] and speak to jd pay support for assistance.

My firm name is raaj investments, last 6 month i complaint your cse desk call to stopped ecs to my account, but still continue deduct rs.512 amount, kindly stop this month, other wise complaints to consumer forum, trai

I himanshu ahuja, complain regarding the fees deducted by justdial.com during lockdown, as the agent from which we have being served by several years has clearly promised us that there will be no fees will be deducted from account during this lockdown. But still we have seen our statement that all the amount is deducted on there fixed dates. Now they are directly saying that "if you don't want to get charged by us then stop your service in justdial.com" these are clear words from there complaining head department.

I have 2 registered businesses with just dial from jabalpur madhya pradesh
Dream zone and livewire, as evident that from 22nd march 2020 central govt. Has closed down the institutions and still its closed.
But just dial is continuously hitting my account for ecs multiple times in a day and week, due to which my account on hdfc has forced me a penalty of 15000 rs, in this pandemic time just dial has neither asked me any permission to continue it's services through mail, call or any message. Now who will ne responsible for those bounce charges.

I have clearly mailed them to stop my ecs contract now, i don't want any further ecs attempt till my next instructions.

This organization is just about collecting money in the name of contract. During the time of pandemic people are losing jobs and businesses are closing down but they want money to pay their staff who do nothing other than con jobs. We had called and emailed in february to stop ecs and cancel contract as there was no business. But all the ecs were presented and bounced in my account and i have lost rs.12, 000 just for bounce charges. They need to pay me back and they have to pay penalty for the distress they have caused. I have email proof and calls too to show how badly they are mismanaged and how they have no ethics.

Please stop the calls from justdial..
To my number [protected]
And email

Dear sir
I have closed my business and drop four time mail to just dial stating that i have closed my business please remove mu business but still they cutting money from my account even on one getting response of my mail

I have drop mail in march 2 times april and may also. I have closed my business in feb 2020

So also not getting reply from ahmedabad

Hiren

I want to remove my details including my name, location and my phone number from justdial.com

I received many calls today from various institutions and coaching classes regarding upsc preparation

I want to avoid all those calls and thus want just dial to remove my phone number and account details

All heavens banquet hall thane phone number[protected] kindly stop the ecs immediately and refund the amount that you have credited in the past 2 months i have given complaints to stop the ecs but nothing is happening fed up of justdial will never recommended to anyone ever kindly solve my issue.

Hi i am deepak chhabra an account holder in just dial, my company name is astha security solution and contact no is [protected].
I am facing serious issues i have complained about this earlier as well i have faced a lot of problems and i want you to take action against after this email otherwise i have to take legal actions from my side.
My account is handled by rishi kapoor his contact number is [protected] before lockdown he met me and promised me that the problems like; there are fake calls on my number there are no proper clientele which i get through just dial m, would be sorted and everything will be streamlined but now from last one month again getting fake calls only also didn’t get even single customer, i’m highly disappointed not only this the behaviour of rishi kapoor is very disappointed i tried to call him several times but he always avoids my calls and never reverts, it doesn’t ends here few months back he met me in rajouri garden he told me “my office is there you come and meet me i will resolve your issues” when i met him he clicked my photograph by saying that this is a proof that i have met you and resolved all issues but in that meeting he discussed my issues solving and promised to me that the issues would not be repeated and he will give the resolution but nothing has happened.

This is highly unprofessional, i never expected this kind of response from just dial so this is my last email after this i would not write an email or call to just dial if none action would be taken i will take action against this.
I am requesting you to kindly return my funds till date.
My account is valid with you till october, 2020 and i want my money to be refunded to me.
Looking forward for your positive response & action.
It really caused me great inconvenience.
Thank you
Regards
Deepak chabra
Asthasecuritysolution
[protected]

I took lifetime package for pan india level but always irrelevant leads. No rule, no ethics, no professional attitude. Sirf irritating by sending bulk of irrelevant leads

I registered my business on just dial in 22 September 2017. As per the executive that visited me (named Vahed Patel), I can avail the facility on a payment of 3540/- just for one year. I took the risk as I was starting my business and gave him the cheque of my father account. The amount got deducted from my account .
Later in 6 Aug 2018 to Now 1 June 2020 a deduction of 1770/- for every month happened in my father bank account and my father confused from so many days for this deduction, I called just dial customer care and they said it is ECS payment and that I will be charged executive did not gave any information about ECS.They take sign by cheat.
I went to bank to stop the ECS service but as per bank it is an agreement between two parties and they can't stop it. I talked to few people regarding this and in bank as well.
Everyone said that they have heard of similar ECS cases from just dial.

On 6/5/2020 for want of making payment to my cable tv operator, i got information through justdial. I with the link i paid to the operator. Immediately, upon receipt of my message, the cable tv operator complained that the company is not their's.
Same name, location, address etc but he said, since i made to pvt ltd, cannot be accepted.
Hence, i don't know what to do other than lodging complaints with justdial for misguiding.
So, the amount paid by me rs. 580/= must be refunded to me or to my cable tv operator.. Proper response is required.. Necessary documents will be uploaded upon confirmation by your team

We are a registered customer with just dial, the firm name is cognizance institute of mental health and neuro sciences (Cimhans).
I would like to bring to your notice that we are not receiving inquiry calls since ten days.
The calls we received are mostly non local and not from our vicinity as well. This has reduced the call flow and thereby down fall in our business.
We request you to kindly provide us with a representative or executive from just dial who can help us rectify this issue.

Please look into our problem on priority and send us the detail about the call details since last two months.

Regards,

Sarita
Head hr & admin.

Dear ms :
Sub : ecs cancelled request.
Contact person : sasikala ganesan.
M. Number : [protected]
She is cheating me, why? What reason? What can i do?
Totally just dial is helping business and promote help line.
She is cheating no 1 person, now she is no response.