JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 82%
Submit a Complaint
1756
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
82%
Complaints
1756
Pending
133
Resolved
1396
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (231)

JustDial.com Complaints & Reviews

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Justdial.com — stylenstock call for prize winning. [Resolved]

 jigneshpurohit on Sep 29, 2018
There was a call from stylenstock delhi based company claiming to reward me second prize vespa scooter absolutely free of cost, for which they says to transfer the 9925/- amount through jd pay after transaction they will reverse the money to my bank within 7 days. & on 10 oct 2018 exhibition is going on so they will give me the gift on that day in my city (Surat)....
Complaint comments  Read comments [1]Complaint category Online Shopping

Justdial.com — my no is listed in air, india, aditya birla finance paisapay etc customer care [Resolved]

 natraj L on Sep 28, 2018
Sir/ma'am,

My telephone number has been wrongly listed as contact number [protected] for air india customer care, aditya birla finance, paisape etc for the last 6 months.

The user name is "helpline no" in reviews and ratings of air india customer care of just dail.

Please find the screenshot for reference....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — wrong entry [Resolved]

 Dr Rajesh Agrawal on Sep 28, 2018
Dr rajesh agrawal
11:08 am (6 hours ago)
To pune, kolkata, md, mumbai, media, bangalore

Hello,

I have been listed under business name: diagnostica-a unit of dr. Agrawal onco-path lab.
Person from just dial came to us, his name is gurpreet and avinash from justdial raipur team.
They told me to go for paid listing but i was not interested then they said we will register ur business under fixed position for keyword pathology labs in raipur.

I agreed and gave them cheque. Later on the person again came and said there was problem...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — wrong listing of my phone number [Resolved]

 Ram1yer on Sep 28, 2018
Sir/ma'am,

My telephone number has been wrongly listed as contact number for behere tours & travels, lonavala for the last 5 years.

In spite of multiple separate telephonic complaints to erase my number from the contact list, there has been no change so far. I am getting repeated wrong number calls from the travel agents clients & most calls from just dial itself.

I am a registered on dnd and will have no choice but to complain to trai if i continue to get calls from justdial to renew.

As there has been no action on your part in the...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Justdial.com — unable to change the keyword [Resolved]

 Harpreet Nandrajog on Sep 28, 2018
Hi,

Its been more than a week that i have been trying to change the keyword for our classes. I want to make phonics classes as the primary keyword as its our main line of business. I have sent an e mail regarding the same to mumbai@justdial about a week ago. I have contacted mr birsingh multiple times regarding the same but to no avail. I had clearly told mr birsingh at the time of signing up that i want phonics classes to be the first keyword but it doesnt show p as the same. Its been a month since i am listed on justdial and havent recieved a single inquiry that is relevent. Makes...
Complaint comments  Read comments Complaint category Education

Justdial.com — contract renewed without my consent and ecs did not stopped even after request [Resolved]

 artisans on Sep 28, 2018
I have made a call to justdial customer support to stop the contract on july 30, as i did not wanted to renew the contract, for that i also replied to mail which i received on july 28 for renewal stating that "i don't want to continue".
Even after that ecs did not stopped, and on top of that when i called them again on september 28 for deactivation of account, none of their executive connected me to customer support even after repetitive calls.
They just d'ont want to talk about deactivation.
I have attached herewith the copy of mail received for renewal along with my disapproval...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — tv repair vendor as referred by just dial [Resolved]

 Amit Vasistha on Sep 27, 2018
Absolutely atrocious service by just dial vendor

Kiran from alpha services is cheat

1) he took 5500 rupees in cash from us and gave a hand written bill dated 11/07/2018. When asked about the gst number he gave just dial's gst number (After following up for 4 weeks). - invoice with handwritten calculation by us attached

2) the repaired tv didn't even last a month and he refuses to service it under the warranty as agreed

Inspite of numerous chasers kiran only has excuses and didn't repair the tv again.in the last call made to him on 27/09/2018....
Complaint comments  Read comments Complaint category TVs

Justdial.com — materials not delivered [Resolved]

 Faruk Islam on Sep 26, 2018
Online payment 25000/- materials not delivered and my phone calls not received, details below - The Federal Bank Limited
Pal Enterprise
Ac no.- [protected]
IFSC- FDRL0001545. Pal Enterprise
Datta house, Bara Bazaar, Kolkata
10inches thermocol- Quantity- 225/sq ft.
Lumbsome amount- 30000/- (including taxes and conveyance)

Note: 20000 advance and 10000 after the completion of order....
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — default of contract by just dial [Resolved]

 Sidj731 on Sep 26, 2018
I had a contract with justdial.. Which clearly stated that I can cancel the contract after 3 months if I'm not satisfied with the services. And the unfortunate thing happened. Damn you just dial for the services you guys provide. Like for the past 2 months now I have called around 200 times to the man assigned to my business by you guys.. But not to my surprise he is completely ignoring my calls. Because of this monthly ecs are being deducted from my account. Even though I wanted to discontinue with it 2 months ago. I had to come here because you guys aren't giving me any response....
Complaint comments  Read comments Complaint category Tax Services

Justdial.com — false commitment and delayed service [Resolved]

 Lakshya Institute on Sep 26, 2018
I have registered with lakshya institute of technology and management. Executive have done commitment that your institution will appear on 6th position but my institute is on above 10th position. Now he is telling it's on rotation basis. It simply mean he got the business by false commitment on behalf of just dial. After regularly calling address is not changed yet while i have given him a copy of aadhar card. I don't find myself to work with unprofessional organisation. So please de list me and get my money back.

Thanks
Vikram shrivastava
[protected]...
Complaint comments  Read comments Complaint category Institutes

Justdial.com — ecs deducted even after giving request to stop [Resolved]

 sharma.amit2007 on Sep 25, 2018
Hi,
I registered my business InnnovativeMinds on justdial on Aug-2017 and requested to stop ECS on 14th Sep-2018. It was not processed and again amount got deducted on 25th Sep. Customer care is saying only that I will get services for that amount. But I am already not satisfied with the services of justdial. Inplace Sulekha is giving much better services in less amount.
So why should I avail services forcefully. Kinldly help me to get refund of deducted amount....
Complaint comments  Read comments [1]Complaint category Institutes

Justdial.com — unresponsive behavior of just dial call centre team [Resolved]

 Chhayal Nagar on Sep 25, 2018
Our Bussiness is registered as " Shreeji Cabs N Taxi Services " Ahmedabad.
As per my earlier complaint against less leads please find the new details.

1. I have purchased a whole Ahmedabad annual package for No.1 position in all areas of Ahmedabad. Now Ur Ahmedabad team is telling us to purchase a location wise package under newly assigned key words. Such as Taxi service at airport, etc...
May I know what non sense is this? Mr. Vijay( Ahmedabad sales team member) & his boss told us that Taxi Services key word had expired and we need to now purchase taxi services at...
Complaint comments  Read comments [2]Complaint category Car Rental

Justdial.com — 9 incorrect numbers provided [Resolved]

 Ankita Bachhawat on Sep 25, 2018
I asked for maid agency numbers from just dial. They gave me some details but those agencies were too far from my area which is himayat nagar in hyderabad. This happened twice. The third time they provided me a list of 9 contacts of agencies near himayat nagar. It turned out that none of those numbers exist. What kind of dirty joke was that. Very disappointed....
Complaint comments  Read comments Complaint category Utility Services

Justdial.com — cancellation of just dial ecs [Resolved]

 Yogesh1322 on Sep 24, 2018
Hello

I'm a dentist by profession practicing in maharashtra. I had started just dial service from dec 2016. I had signed contract of 1 year with just dial for supreme pack. It was completed in dec 2017. I have requested them many time for stoppage of ecs after termination of my contract period. They have completely neglected my request n continue charging me rs 1151/- of ecs amount. I have been charged for 20 months for rs 23000/- just dial representative had assured me for 1 year contractual period. But even after completion of contractual period they are continuously charging me...
Complaint comments  Read comments Complaint category Other

Justdial.com — about the lack of services [Resolved]

 Riddhi Kantawala on Sep 24, 2018
The person called me 50 times till i didn't pay a cheque to them for listing my newly opened ielts training institute. After the cheque worth rs 30, 000/- got cleared i have been chasing them to provide the services they promised : visibility, uploading of videos, helping with the jd app and sharing of link but no one seems to respond. Sent emails and called the customer care. But they hardly seem to care. Strict action must be taken for the false promises and such cold behavior. They need to be taught after sales services....
Complaint comments  Read comments Complaint category Other

Justdial.com — stop subscription of, nach for shiva insurance agency lucknow 226005 [Resolved]

 neelam raj on Sep 22, 2018
Respected sir, my self neelam raj from lucknow. I deal in insurance, and i am running my shop as shiva insurance agency, i signed a agrement with you for made my website shivainsuranceagency, com by your executive mr risubh. He told me that one time of payment rs. 14000/- giave me one year free listing on your portal with customer providing who interested in insurance. But after one year gone except 14000/- payment my monthly subcription already going on continously. I complained 03 times on your customer care number[protected] they assured me that your exective solved my problem but they did'nt....
Complaint comments  Read comments Complaint category Insurance

Justdial.com — wrong commitment done by justdial executive [Resolved]

 diwakar123456 on Sep 22, 2018
I have taken a contract with just dial on oct-2018 on the name of shrived enterprises. Executive came to me to fill the contract. I have made lot of complained regarding not getting proper response. I was not satisfied with the services. Contract was not fulfilling commitment done by your executive. So that i has given request on 09/01/2018 to stop the contract. Then i have received a call from shivani and she told me that your contract will be stopped and no ecs will be charged.
Now deduction of rs 235 has been again started from 11-july-2018. I have called to customer support, they are...
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — wrong commitment done by justdial executive [Resolved]

 diwakar123456 on Sep 22, 2018
I have taken a contract with just dial on oct-2018 on the name of shrived enterprises. Executive came to me to fill the contract. I have made lot of complained regarding not getting proper response. I was not satisfied with the services. Contract was not fulfilling commitment done by your executive. So that i has given request on 09/01/2018 to stop the contract. Then i have received a call from shivani and she told me that your contract will be stopped and no ecs will be charged.
Now deduction of rs 235 has been again started from 11-july-2018. I have called to customer support, they are...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — king fish exports [Resolved]

 kingfishexports on Sep 22, 2018
Hello,

I placed a request on 12/09/2018 to update the number on the account and i was told it will done in next 24 to 48 hours. Yet it has not been updated, correct number is [protected], again i called on 15 to check if it has been updated but to my surprise it was not, a request was again taken by the representative to update the same, but when i called today it has still not been updated and when i wanted to speak to complaints team i was denied and was told concerned department is not available.
I am really surprised to see the coordination of justdial team, pathetic service.
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — chor company- star groups packers and movers, kandivali east to [Resolved]

 Ruchi Shreyas Dorwat on Sep 21, 2018
Have got details for Star Groups packers and movers, Kandivali East from Justdial while shifting we noticed 4items from our home got misplaced later on came to know it got stolen by the (4boys) our society security and socii members caught him red handed with Liter Gun, silver glass, cash, Champaign bottle and just dial team not even bothered abt the case....
Complaint comments  Read comments Complaint category Utility Services

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