JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 73%
Submit a Complaint
1435
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
73%
Complaints
1435
Pending
176
Resolved
1004
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (177)

JustDial.com Complaints & Reviews

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Justdial.com — blocking of ecs and not to promote your hotel

 I.faiz ahmed on Apr 21, 2018
Hello
We have a restaurant in porur karambakkam in the name of zurbian multicuisine aunthentic restaurant every month from my acount your e c s is getting deducted from our acount i have already in formed your sales representive to block my ecs to which we r gurthet not intersted in promoting of our restaurant with justdial reperesentive hariharan also not picking my phone so kindly cancel oyr contract with justdial and dont put check or ecs clearing please do not promote our restaurant here after in justdial. Expecting reply from u soon. My hontact number is [protected].

...
Complaint comments  Read comments Complaint category Food

Justdial.com — fraud by inspire marketing [Resolved]

 Abhay Bist on Apr 20, 2018
An online promotional scam by a firm with its payment gateway through just dial [protected]
Inspire marketing.i have deposited around 1 lac through the gateway n nw the company has run away..hw can I get the info of the company named shoppystock..all payments have been through jd pay..hw can I find out the ones responsible fr such fraud.i hope to get a positive response from just dial as they were using ur gateway for making payments and have nw run away with my money...
Complaint comments  Read comments Complaint category Online Shopping

Justdial.com — premium subscription - with wrong information about my arts academy [Resolved]

 Ample Arts Academy Incredible creator on Apr 20, 2018
I am client for just dial limited since 2014, similarly this year mr. Aravind from just dial called me for 2018 subscription and asked for rs10620, accordingly i made the cash payment of 5000 inr and balance amount through post aided cheque dated on 1st may 2018 cheqcue no 486450 of iob bank, kilpauk branch, and for my surprise instead of ample arts academy, they have mentioned ample arts libraries which are totally 2 different sectors and i have been following up with mr aravind (Just dial manager) for almost 3 weeks now, no response from him or either he hands over his phone to some one and says...
Complaint comments  Read comments Complaint category Education

Justdial.com — ticket booking [Resolved]

 Nandini Banerjee on Apr 20, 2018
Hi, i had put in a request for knowing names of international booking agents. Soon i got a call (Got 2-3 calls) from one mr rahul of infocity and after a few conversations, our deal was finalised. He told me that he got my lead from just dial. Then he did some booking on aircanada and told me to pay up.in the meantime i checked on the website and found on all our details, also called them and was told that the ticket has not been issued. Then this rahul guy told me to pay him for issuing the ticket to which i declined, after much negotiation i paid him 20, 000 rupees as advance and the rest once...
Complaint comments  Read comments Complaint category Travel Agents

Justdial.com — no response to customer [Resolved]

 Roopa Malhotra Vanvari on Apr 19, 2018
I, roopa vanvari, sun investments, karkardooma, gave cheque, no. 767505, dt 16.04.18 amonting rs.17, 700.00 from sbi to your executive mr. Ayush rastogi for lifetime enrollment scheme. Since that date, although our cheque has been cleared none of your executives - mr. Ayush rastogi, mr. Manas, mr. Ashish rastogi is neither receiving my call nor giving the actual status of the contract. Please send me the invoice for the same and also let me know when you will activate my account. I am really upset and helpless by the way justdial deals with customers!...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — misbehave/molested a girl and threaten me to rape me [Resolved]

 Rubina Khandwani on Apr 19, 2018
Ramesh kumar shukla ([protected]) had given me bad words and abuses me. He is very loud and inappropriate in his way. How can just dial hire a man with such a low ethics? He definitely ruining you brand name and you might have to take action against him, if not he can abuse any other girl. He didn’t have any respect of the elders also he keeps on misbehave to others staff as well.
It’s going to be a serious problem now with him to abuse girls and molested them, how can just dial unnoticed this action of their employee.
I hope you will take action against him and make...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Justdial.com — abusive language and vulgar behaviour (customer field agent-ramesh kumar shukla (mobile no 9322264731) [Resolved]

 Sayed Muazzam on Apr 19, 2018
Your customer field agent ramesh kumar shukla (Mobile no [protected]) had given me bad word and threatens me that he works for just dial and he can anything to ruin me. Is that the authority you had given him? How he can use your brand name and give us bad words? Are you training people to such extent?
In my opinion he must be terminated and not give any compensation to understand and regret for this act.
Please don’t let your customer field agent to misuse your name to threaten customers and spoil your brand name....
Complaint comments  Read comments [1]Complaint category Schools

Justdial.com — improper tone of customer care services [Resolved]

 swaroopslohit on Apr 18, 2018
1. I am a serving army officer with 24 years of service. My phone no is [protected] is registered with just dial.
2. Today, (18 april 2018 at about 1:16 pm) i called just dial to find out details of people who can put a readymade cement/concrete compound wall for my house at bannerghatta road, opposite gopalan mall.
3. The lady who attended me had a thick south-indian accent. I stated my requirement and she verified all the details.
4. Then she told me to rate my previous request about karnataka vet & animal fishery science university. I did not understand whether i have to...
Complaint comments  Read comments Complaint category Building Developers

Justdial.com — want to terminate the service with them, they're not doing the same. [Resolved]

 navneetkalra on Apr 18, 2018
As per the agreement, just dial suppose to provide potential prospective customer for our business growth but they r providing fake customer lead, vendors leads, requests for trainee, jobs employment, even such a customers base which offer price that much low which equal to work as free.in one such occasion where customer lead is from mathura we just saved our life from the hands of gangster by refusing the meeting after seeing them n just dial customer care said that justdial not verify the customer ware about.
Beacuse they r not able to produce any significant business out put to our company...
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — remove the rating [Resolved]

 Ravleen k94 on Apr 17, 2018
Please remove my last rating on just dial regarding new era public school mayapuri which was uploaded on 1st march 2018 by the name of ravleen kaur
It is very urgent. It was posted by mistake.
Please take a speedy action to delete the rating.
A quick and a speedy response would be highly appreciated.
Please revert back as soon as this review is deleted....
Complaint comments  Read comments Complaint category Schools

Justdial.com — rude behavior and abusive language [Resolved]

 Salman Wadia on Apr 17, 2018
Ramesh kumar shukla (just dial agent) mobile no. [protected] had come to our shop and abuse us when we say we don't want to buy your scheme. He is very aggressive and rude in his behavior.
He talk very much but not to the point other then the subject and angrily replied to us for the details.
Such a ### had to be removed from the organization and or he will destroy communal harmony.
pls make sure he cannot hurt anyone else and abuse to any girl
He is very bad and give bad words very offen.
As a customer we need good communicators not a lunatic like those...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial.com — change in address - weq technologies llp [Resolved]

 Mohit Bilakhia on Apr 14, 2018
From last 1 month, i have raised complaint for address change. I have even submitted documents on mumbai@justdial.com.. No changes.. Only changes are done while renewing package for money. Else # service. Executive komal chaudhary gives false commitment and not looking after these things as package amount is given and now enjoying with customers money.
I wont renew and even recommend others for not to renew....
Complaint comments  Read comments Complaint category Computer Software

Justdial.com — fraud calls from justdial [Resolved]

 Swinky Sachdeva on Apr 14, 2018
Hi there,

I m shocked that just dial is not at all reliable. U people have tie ups with fake people who take money and stop picking your calls. I called just dial on 13th march for numbers of agencies who provide maids. I got a call from mr. Vikram (Might be a fake name) who quoted lowest commission of 12000 rupees for providing maid. He said they take advance commission and then process it at their hr level and within 48 hours maid will be provided to u. He said his company name is planategroup.com.

I agreed to pay him 6k and rest 6k i said i will pay 15 days later...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Justdial.com — ecs, fraud company [Resolved]

 Monisha Ketan Sarage on Apr 14, 2018
I had taken an account few years back. Their leads are useless still we continued with the services. We closed our that section os the business about 6 months back and i contacted just dial to stop the ecs, they asked me to send a email on mumbai@justdial.com
And i did the needfull, today i received a call saying we have not received your mail please resend from jatin from this number: [protected].

I told him i have received an auto response mail still he insitied on sending the email which i did and within few mins i get this email"dear customer,

As per our...
Complaint comments  Read comments Complaint category Banks

Justdial.com — refund amount [Resolved]

 Travel connect on Apr 13, 2018
Worst service ever even not getting any positive leads purchased package for one year and want to cancel my subscription and want refund amount right away bad experience with just dial don't want to continue with them i spoke many times just dial agent abhishek but not getting proper response from him just dial service is fraud and i will suggest peopleas for not go with just dial even called many times to customer care but they are not cancelling this subscription...
Complaint comments  Read comments [1]Complaint category Travel Agents

Justdial.com — your staff priya [Resolved]

 Manoharan govindan on Apr 13, 2018
One ms priya from justdial called me around 11 45 today and was very casually alleged that i issued a cheque and it is bounced. Even after saying it’s not me she kept saying same thing. I need an explanation for this from the management.
She called me incorrectly accused me and advising to mind my words. I am a senior doctor and for no fault of me some youngster you employed advise me. Dr g manoharan...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Justdial.com — delete phone number from justdial [Resolved]

 Kaveri Jasapara on Apr 12, 2018
I have registered in jd long ago.
And today i dont use jd that much even i uninstalled it still i got messages from justdial of response to my search
And geeting calls from people for asking me about my searches.

Today i received 2 of the calls and told them that i haven't searched for anything in justdial.

I even installed justdial app and try to delete my number from that but there is no option to delete your number from application or even from justdial website.

I even want to shut down my listing which i registered 4 to 5 months ago.
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — not stopping my ecs though it had informed in january 2018 [Resolved]

 Ashish Gupta@1 on Apr 12, 2018
I am fed up of their policy. I had request to stop my policy in january 2018 but justdial is not stopping my contract. I think i hv to go to the consumer court regarding their autorenrwal plan which they didn't tell to the customers at the time of selling their plan. Please stop my esc. With immediate effect. My registered mobile no. Is [protected]. Yashassociate1@gmail.com and ashish gupta is the name and uttam nagar delhi is the area registered...
Complaint comments  Read comments Complaint category Real Estate

Justdial.com — justdial fraud with ecs deductions [Resolved]

 Sreedhar Garlapati on Apr 10, 2018
I was approched by just dial representative by name satish () to buy a packages to improved visibility of my business listing in just dial.
He gave wrong information regarding the payment structure, i was told that i've to make initial payment for two months and from third month onwards ecs will be deducted.
But justdial tried to start ecs from first month itself, due to issue with sign bank has rejected the ecs mandate. Just dial representative satish again approached me for re sign of agreement and ecs document.
I've realised the fraud justdial is commiting and rejected...
Complaint comments  Read comments [4]Complaint category Business & Finances

Justdial.com — faker justdial team created ecs copy [Resolved]

 CA Rakesh Butala on Apr 8, 2018
I had entered in to contract for 3 months for just dial services. At the time of entering in to contract, i had informed j. D. Team about my unwillingness to extend contact beyond 3 months. The team had agreed & took signed ecs for 1 month to be claimed in next month. Ecs was cleared & collected by j. D.in march 2018.
Yet in the month april 2018, i got message that ecs is going to hit my bank account.

My complaint is;
1. How your team created new ecs?
2. How can your team extend duration of contract & generate invoice without free consent of customer?
3....
Complaint comments  Read comments [2]Complaint category Education

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