JustDial.com Customer Care
Just Dial Limited
Customer satisfaction rating: 80%
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1586
COMPLAINTS

JustDial.com Customer Care

Just Dial Limited

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Address
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Besides Goregaon Sports Complex

Customer Care Phone Numbers and Contacts


Fax:
Fax:
+91 22 2882 3789  

Description
Just Dial - one of India's leading local search engines was founded in 1996. Just Dial was created to provide people with immediate access to fast, reliable and comprehensive information on businesses, products and services across India.

Additional info
Ahmedabad:
Just Dial Limited
Unit No B, 7th Floor, Gujarat Bhavan, Opposite M J Library, Off Asharam Road, Ahmedabad - 380009.
Call : +91 79 2658 9931 / +91 79 3982 1415
Fax : +91 79 2657 5292
Email : ahmedabad@justdial.com

Bangalore:
Just Dial Limited
#29, SRT Street, Cunningham Road, Bangalore - 560052.
Call : +91 80 2353 1131 / +91 80 3980 4092
Fax : +91 80 2234 1444
Email : bangalore@justdial.com

Chandigarh:
Just Dial Limited
SCO-:60-61, 4th floor Sec-34/A, Chandigarh-160034.
Call : +91 172 395 0100
Email : chd@justdial.com

Chennai:
Just Dial Limited
B Wing, 3rd Floor, Templs Steps, 184-187 Anna Salai, Little Mount, Saidapet, Chennai - 600015.
Call : +91 44 4210 0000
Fax : +91 44 4231 3131
Email : chennai@justdial.com

Coimbatore:
Just Dial Limited
# 25, AGT Business Park, 3rd Floor, Avinashi Road, Coimbatore - 641004.
Call : +91 422 262 8811
Email : coimbatore@justdial.com

Delhi:
Just Dial Limited
A, 39/40, Sector 16, Behind McDonalds, Noida - 201301.
Call : +91 120 391 0301 / +91 120 665 8540
Fax : +91 120 248 8245
Email : delhi@justdial.com

Hyderabad:
Just Dial Limited
No: 7-1-23 First Floor, Roxana Building (Above Meena Bazar), Greenlands, Begumpet, Hyderabad - 500016.
Call : +91 40 2374 8448 / +91 40 3982 3333
Fax : +91 40 2374 8486
Email : hyderabad@justdial.com

Jaipur:
Just Dial Limited
4th Floor, SB 57, Ridhi Tower, Tonk Road,Opp SMS Stadium, Jaipur-302017.
Call : +91 141 392 3205 / +91 141 392 3206
Email : jaipur@justdial.com

Kolkata:
Just Dial Limited
No: 703, Godrej Waterside Tower One Sector V , Salt Lake City, Kolkata - 700091.
Call : +91 33 4406 5599 / +91 33 3090 5700
Fax : +91 33 2485 8934
Email : kolkata@justdial.com

Pune:
Just Dial Limited
S.No.67/1, 67/2A, 66A/1A & 66A/1B, Clover Lingfield Plaza, 1st Floor Above Reliance Fresh, Off Wanawarie Salunke Vihar Road, Pune-411040.
Call : +91 20 2685 6222
Fax : +91 20 2685 6221
Email : pune@justdial.com

Media Contact:
Just Dial Limited
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Besides Goregaon Sports Complex, Malad (w), Mumbai - 400064.
Call : +91 22 2888 4060
Email : media@justdial.com


View More Information...

Customer satisfaction rating
80%
Complaints
1586
Pending
135
Resolved
1229
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

JustDial.com related photos (207)

JustDial.com Complaints & Reviews

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Justdial — poor executive guiding

 Vidhu Krishnan on Jul 12, 2018
I’m Vidhu Krishnan, owner of Ganga lodge (Chackai, Trivandrum) I already passed the activation of my life time vfl package but after this the executive didn’t give any guideline or any direction how to use the justdial functions and when try to contact him he is purposefully not responding. I already paid the money and didn’t yet received proper info from the executive (Arun Natarajan ‭+[protected]‬). This is very much dissatisfying from the side of the company...
Complaint comments  Read comments Complaint category House, Apartment Rental

Justdial.com — not closing our contract and ecs is deducting [Resolved]

 naveen jainfbd on Jul 12, 2018
My Company name Innovision Web Solutions.
We have taken 3540 rs monthly plan of Just dial on 28 september 2018. At that time their executive told that it is one year contract and after 1 year it will be closed. if you want to stop it before 1 year, you have to give information before 3 month.
Now when i sent Just dial mail that i do not want contract to continue and stop it. They called and told i can not do so. After 1 year i will have to send me written mail and call then they will close after some time. Means they will deduct some more ECS.
ECS means automatically every month...
Complaint comments  Read comments Complaint category Computer Software

Justdial.com — I'm complaining about the services provided by just dial. [Resolved]

 Md Abdullah Edge Ryderz on Jul 11, 2018
I am a paid member of just dial. I got registered as Aisha Lights Aligarh. I was promised by your person that I will get the gst invoice within few days. Its been a long time and I've not received any invoice. Instead of asking and requesting again and again the person incharge (Akash) has stopped receiving my calls. This is just the beginning and I am getting this worse service by just dial. I am not at all satisfied and strictly upset by the service your company is giving....
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — complaining about coimbatore justdial staffs [Resolved]

 Manisdesigner on Jul 11, 2018
Hello sir/mam,
Coimbatore just dial staffs are not responding properly we are calling from morning to ask some details but still now we didn't get any response from them they are saying we will check and will call u after that they are not attending our call we trusted just dial for our business promotion but now we decided to stop our business with just dial...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — fake leads are being shared [Resolved]

 Neeraj Thareja on Jul 11, 2018
Hi All,

I am Neeraj Thareja, Director, Tech Artist Pvt. Ltd. It's a Placement Agency and we are completely dependent on Just Dial.However, Current Just Dial has completely given Fake Leads.

I have registered only for "Placement Services for Employers" category but all the leads I have been receiving belong to the "Placement Services for Candidate" category.

Because of this fake leads system they are increasing the number of leads but it's not benefiting me at all because I just don't deal with the candidate category

I am also enclosing...
Complaint comments  Read comments Complaint category Products & Services

Justdial.com — cancellation of ecs payment [Resolved]

 stutim1802 on Jul 10, 2018
I had registered my pre school in Bangalore with Just dial which was shut dow in Mar 2018. In a conversation with a just dial executive I had clearly mentioned that I do not want to continue my subscription with Just dial and would like to stop the ECS. They said that they will do the needful and cancel my subscription. However the amount continues to be deducted from my account...
Complaint comments  Read comments [1]Complaint category Business & Finances

Justdial.com — no enquiry and lead, staff behaviour from day one till now [Resolved]

 Suvankar1 on Jul 10, 2018
Dear Justdial team,

This is suvankar das from king cafe(Madhyamgram bazaar). We have register with Justdial seems last one month but there no single enquiry or lead I got from Justdial. So I contacted the person who came to my office to complete the registration, named Mr. Dipanjan Paul. The guy is avoiding us day by day. Then I contacted to costomer care but no workable response from there side also. Extremely worst experience with Justdial. Within 24hr if didn't get the right solution I'll take legal action against Justdial.

Thanks & regards,
King cafe
Complaint comments  Read comments [2]Complaint category Food

Justdial.com — fake listing of my stores. [Resolved]

 Ample WebSol on Jul 10, 2018
Hello JD.
There are multiple Fake Stores on Just Dial of my Business
" Vama Sports Nutrition"

Multiple People Listing my Business to divert my Customers to there stores

Please remove All Other Stores.

Oy Original Store is only one

Address:
GF-12, Krishna Complex, Sardar Bhuvan, Raopura, Vadodara-01,
Gujarat, India.

Phone: +91 [protected]

Email: info@vamasports.com...
Complaint comments  Read comments Complaint category Food

Justdial.com — just dial doesn't verify companies on its platform. be aware [Resolved]

 akh_india on Jul 10, 2018
Hi,

I would like to bring to notice of all people that SARKAR SERVICE CENTRE is a fraud company. My mother wanted to repair the air-conditioner in the house. She found the contact of the service centre on Just Dial. She called this service centre. They said they are based out of Lucknow and gave the contact of their 'branch' in Kolkata.

On checking the condition of the AC, the service person said that the condensor has to be changed and it would cost Rs 3, 000. Unable to bear the heat anymore, she agreed and paid the amount when presented with the bill. They said...
Complaint comments  Read comments Complaint category Electronics & Appliances

Justdial — justdial forcing me too to keep ecs running even when my contract is over [Resolved]

 suneelgate6 on Jul 9, 2018
Hello,
My self Ravi Soni, I purchased JUSTDIAL.COM Indore city marketing plan for 6 months in dec-2017.

My business is : https://www.expresstechsoftwares.com/

https://www.justdial.com/Indore/Expresstech-Softwares-Solutions-Bhawar-Kuan/0731... />
They started sending fake / bogus lead messages / email to me which hardly got converted... many leads were wrong where even lead says they didn't enquired for services on justdial.com

I got frustrated by such time wasting SMS /Email flood and wanted to end the...
Complaint comments  Read comments Complaint category Unauthorized charges

Justdial.com — ticket amount deducted from my account but tickets not received [Resolved]

 NKSrivastava on Jul 9, 2018
Rs.1012.19 deducted from my account on 08 th July 18 last night against railways ticket reservation for 2 person from BSB to LJN JOURNEY DATE 21ST JULY 18.But sorry to report that till the while I couldn't get any ticket.
Hence request u to look into & manage to get the reservations or refund the money without any delay.
Mobile [protected]
Ur verification code 272263...
Complaint comments  Read comments Complaint category Railways

Justdial.com — unprofessional behaviour

 Ajaykumar Gajengi on Jul 8, 2018
Dear just dial

I had paid a sum of rs.4500/- for enlisting me at certain positions in just dial through Mr.Rehan in MAY 2018 but due to some greedy issues from your side it has not been processed, so kindly refund the same as soon as possible.

Also to bring to your notice is that it is very unprofessional on your part as first it was promised that at Rs.45000/- i would be listed in just dial (through your subordinate Mr.rehan). But almost after a month later he tells me that it is not possible & will have to pay extra Rs.14200. i agreed to it but few days later he tells...
Complaint comments  Read comments Complaint category Doctors

Justdial.com — service and not response of my calls and messages [Resolved]

 Rahul7979 on Jul 7, 2018
Hello

i bought package on justdial for my interior desiging company name DECOR WAVES. but after package area manager of justdial ignore my calls and messages and after ignorance i put mail on delhi@justdial about this but they also not response my mail, we are interior designer but the service provide for my company is of sweet shot please take any legal action on them

thanks
rahul choudhary...
Complaint comments  Read comments [1]Complaint category Internet Services

Justdial.com — I am mohammed javed ali partnership of noori surveillance punjagutta branch. [Resolved]

 sheraaz on Jul 7, 2018
Subject: Request to cancel ECS service on my Plans.

Dear Sir/Madam,

I would like to deactivate the ECS service option for the payment of my Plans. This option is currently linked to the following bank account number is [protected].

Actually I am suffering from lot of problems and i did accident so i could not walk any where dr. said take 6 months bed rest so I am using the ECS service to make payments for my Plans reply me soon.

Request you to please deactivate the same for service plan at the earliest.

Thanking You....
Complaint comments  Read comments Complaint category Other

Justdial.com — justdial refusing to take an action on their listed dealer [Resolved]

 Amit Nagpure on Jul 6, 2018
Justdial is Refusing to take any action on one of their listed relocation dealer: Woodland Relocations from Chandivali, Andheri East.

Sundar Singh from Woodland Relocations (phone# is a fraud every website must delist this person he promises a lesser amount for cargo, takes away stuff from home then asks for more money while your valuable stuff is at his place. Then you are bound to pay more and at the time of delivery, he just delivers at society gate and not at house door. For house door delivery, he will again ask for more money to be paid to the delivery boy to which he hasn't...
Complaint comments  Read comments Complaint category Public Transportation

Justdial.com — complaint against activation [Resolved]

 Julia Johnson on Jul 6, 2018
We have opened an account for advertising through just dial. One Mr. A.Mohammed Rafiq executive handled the deal to activate our advertisement in JD. ( EXE code 10010177, TME. name Jannath ), on[protected] and we didn't received any confirmation mail or receipt as discussed till this date. The sum was above 27000 and we had paid for the three months monthly installments that was 6541 which was paid through online by us. We have receive only the customer receipt and had not got any email regarding the deal and it has not yet activated till now. Mr. Rafiq has promised us that it will be activated...
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — false commitment for different packages and take money 3 time [Resolved]

 gwssahil on Jul 5, 2018
We started a small shop, just dial people and get in touch with just dial, there after there marketed guy regularly called us to initiate a package used to make calls every second day, 1 day we initiated a plan with JD for Rs 18, 000/-(made payment of Rs5900+2500 ECS) Dated[protected] which the sales representative AKSHAY sold us wrongly with influence with his boss MR VISHAL, even they mentioned my area wrongly into the contract, after that all inquires was from different zone which was of no use to us, i tried contacting vishal & akshay but every time they have new reasons to avoid me, even mailed...
Complaint comments  Read comments Complaint category Other

Justdial.com — remove my number which has been put by unknown [Resolved]

 rahul6779 on Jul 5, 2018
Someone has put my numbers [protected]/[protected] on just dial.com for different queries.
I am getting unnecessary sms and calls.
Please help me remove my numbers.

I called just dial at [protected] and [protected] and told my issue.
But they denied that my number is with them.
I have attached the screenshots for prove.
I do have any business and will not have any in future.
So, it would be really helpful that they should blacklist my numbers so that no one can post it again....
Complaint comments  Read comments Complaint category Internet Services

Justdial.com — deducting payments after requesting closure emails [Resolved]

 singhriya15 on Jul 4, 2018
Its been 4 months since our company has been trying stop the just dial package. We emailed them several times for the closure and inspite repeated reminders, just dial didn't close the ecs.

Just dial kept deducting money from my hdfc account and it's a shame that i was not informed about my balance was in negative. I have all the proofs and recordings of just dial.

They just dusted the case saying we can't stop ecs. They are frauds and now they are saying that we haven't deducted any amount and the bank is saying the -27900 is because of the hold on their payments
Complaint comments  Read comments Complaint category Business & Finances

Justdial.com — regarding fraud done by kk media solutions [Resolved]

 MORNING MEALS on Jul 4, 2018
Sir, a listing kk media solution, lukhnow whose no. I got from your site, has done a fraud of rs 20, 000 with me.
They promised to provide me with application & website but now they are not even responding.
I want their listing to be cancelled.
& please revert me back when it's done,
& please register only them who can protect your image as well & not who spoil yours....
Complaint comments  Read comments [1]Complaint category Computer Software

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