JustDial.com Complaints & Reviews

Address: Chennai, Tamil Nadu, 600040

I have been using this mobile number for about 10 years and i am into any business. Often i use to get calls from unknown stating that "vignesh cool bar" and i have asked each people who called me, who gave my number, everyone's reply was justdial. Also, i have raised a complaint regarding this with just dail many times. Still, i am receiving unknown calls. Kindly look into this issue and resolve it!
Mob no: +91 [protected]

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

JustDial.com Customer Care's response Hello Sir,

We regret the inconvenience it has caused you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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Address: Mumbai City, Maharashtra, 410210

Caution: irshad k of ik cool service centre listed by justdial.com is clearly not trustworthy.
He deliberately cheated with wrong date: he wrote 1 (Jan) 2019 as the month on cash-memo whereas it was actually 12 (Dec) 2019 to avoid accountability for guarantee of 6 months. (Date & content of call recordings prove this) now that his repair failed in less than 3 months, he wont take our calls after we regd our complaint with him.
Does justdial do no background checks??
Will update here, if and when there is any development, watch this space
Jd url/link : https://www.justdial.com/Mumbai/Ik-Cool-Service-Centre-Asalfa-Ghatkopar-West/022...⇄
.

+3 photos

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

JustDial.com Customer Care's response Hello Sir/Ma'am,

We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

Feb 17, 2020

Updated by Nandi.P. I ALREADY called your numbers today after my review was BLOCKED on Just Dial since 14th.
REFER to COMPLAINT NO.S : 421148 & 1840059 DATED TODAY, the 17.2.20, which should inform you of OUR CONTACT NUMBER.

Further PLEASE EXPLAIN WHY:

1. Your staff Arti blatantly avoided accountability by refusing to share her full name citing some JD policy? Please CONFIRM if JD has such policies? IF yes, how do u explain a policy that is in clear violation of consumer rights? IF not how is she on your pay roll?

2. Afreen Khan, her senior tried to cover up for her?

3 Priyanka Kyadari of your complaints deptt took MORE THAN half hour (total nearly 45 mins long cal) to try and discourage us from raising complaints ? (Though eventually we managed to persist and lodge them)

4. Why does your JD reviews-page not allow numericals?

5 Also your system "review guidelines does NOT say it does not allow numericals and also allows you to post them and wait for 48 hours for approval?

6. Nor does your system/staff notify you via any means that your review has NOT been posted and why ( we had to wonder and then ask on call today after way more than 48 hours were wasted. And finally Priyanka admitted so.

7 : Priyanka of JD ADMITTED that you have UNVERIFIED listers on JustDial. Basically, you are ALLOWING CHEATERS to USE the BRAND JUST DIAL to EARN out of them and encourage this RACKET. How are you therefore not to be see as a part of this CHEATING RACKET??

8. PLEASE explain why all of the above that is clearly SUSPECT should not be seen as JD has DELIBERATELY DESIGNED its systems to cheat those who trust its brand name?

9. How is this particular cheating party IK COOL SERVICE / IRSHAD on your STILL even after this? Could it be because JD gets some income by keeping them on the list? This after Priyanka put him on CON-CALL and he CHOSE to remain silent and also LIE ( AGAIN) on the date of the bill with guarantee ( today he claimed it was 2017 when we have evidence proving it was 2019 DEC with 6 months guarantee.

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Address: 600112

Dear sir, till the month of august i had been using the services of just dial under the plan of rs.1000 per month. Ever since september when i upgraded my plan to rs.3500 per month i had received a commitment that my lead generation would increase but instead my lead generation has fallen down by 90%. Every month i complain to them yet they are taking no action towards it. They have even stopped responding to my calls and in-spite of repeatedly asking them to stop my monthly ecs of 3500 they have not done the same and also have said me that they will not stop the ecs regardless of providing me extremely low quality leads (I have call recorded for the proof of the above said statement). Last month when i filed the complaint they sent a marketing agent who assured me on upgrading pack the issue will be resolved for which i foolishly agreed and upgraded my pack to rs.4500 yet the issue persists. There by i would like a little help on the matter before i file a complaint in the chennai consumer court against just dial making them liable to not only pay me the amount deducted from my bank but also penalty for the deficiency of services provided by them. Just dial business name : ssl timber pvt ltd mobile number registered : [protected]
Also, all the representatives who upgraded my plans have stopped attending my calls.

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

JustDial.com Customer Care's response Hello Sir/ Ma'am,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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I, worked as Assistant Engineer in MSEDCL, my contact number is updated in justdial contact list and therefore frequent call are there from customers which are not related to my work which hampers my work. As I am Incharge of Shegaon Urban Branch various important work are there but because o[censored]nwanted calls concentration on my work is hampered. You are requested to remove my number [protected] from justdial and add [protected] [protected] [protected] sub station contact number on justdial for customer service. In sub station 24 Hrs operators are present.
Kindly note and update urgently

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

JustDial.com Customer Care's response Hello Sir,

We regret the inconvenience it has caused you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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Address: Jharsuguda, Odisha

I have just received a message from my bank that the payment if 2, 000 has made to just dial . I don't have any business or subscription from just dial . So can you please explain fir what product I have charged for 2, 000. Kindly help me to understand the issue.i don't know how can the payment has done without my consent.

Please find the attached pic for better clarification.

Saurabh Kumar Singh

[protected]

+1 photos

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2020

JustDial.com Customer Care's response Hello Mr. Saurabh Kumar Singh,

We regret the inconvenience it has caused you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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B

Bhavya Chiranjeevi

Feb 14, 2020

Too many people are calling for transportation as I gave information in justdial I already spoke with a person and confirmed my transportation but still too many calls are coming please resolve. And old let me know how to remove my number or unsubscribe from what I have subscribed

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R

Rajaaaaaa

Feb 14, 2020

I want to stop My ECS service. I am following this process more than 25 days with your customer care. They are saying that they will arrange the call back. But nobody will call me. My one year contract was closed before two months and I closed my business also. Unnecessary I am paying the amount. Please stop my ECS service.

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Address: 560098

After opening a veterinary clinic, i uploaded ad on just dial. Within few days a rep from just dial appeared on doorstep explaining about all the offer and charges to promote the clinic. They used to show so many people visited the site got your number but barely few people called. After * months my business did not run as expected and i wanted to take down paid ad. I called just dial to stop sending ecs mandate to my bank. Raised request but they keep transferring my call from one department to other. It has been over six months now, i have not been confirmed about my stoppage of ecs mandate. Bank is still charging me.

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2020

JustDial.com Customer Care's response Hello Mr. Srinath R D,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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Address: BHAVYA MEJWANI, SHOP 16, PLOT 3, GROUND FLOOR, RAM LAXMAN TOWER, PLOT NO 3, SECTOR 18, VASHI, NAVI MUMBAI, 400703

While starting business with just dial ms. Karishma shastri mobile number : [protected] has confirmed us that we will get business from whole of navi mumbai, and upto chembur area.

Now my two ecs are deducted and about 90% leads i an getting from other area than given. And she even said me if they dont deliver, gave her call to update so she can work accordingly, i called her many times she didn't attend my call nor a call back, even dropped her whataap messages but she didn't bothered to revert. (Attached screen shot)

Attached. Pdf is for your reference, many of them are different vendors who want to sale the and not for catering inquiry.. Products, some have asked for restaurant from vapi and just dial have given of vashi. Some wants pure veg than to our numbers are circulated.

Getting esquires from vasai, virar, dombavli, santacruz, kolaba etc. Which are very very from our area.

Please note i need leads from navi mumbai, panvel, new panvel, govandi and chembur,

Even dropped email with reminders no one replied yet.

Reference discussion below are some of pin codes :

400705, 400706, 400614, 410210, 410206, 400708, 400703, 410206, 400614, 400706, 400071, 410106, 410206, 410209, 410218, 410221 & near by areas.

Pls. Guide accordingly.

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2020

JustDial.com Customer Care's response Hello Mr. Hemant Yewale,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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Address: 560057

This is with reference to service cancellation request of rrg professional coaching and rrg and associates (Auditor and tax consultant)

I made a payment through ch no 00001 rs.14, 160/- and ch no 00002 rs.14, 160/- it is cleared on my hdfc bank dated 03/02/2020

Door step marketing executive's are cheating and while explaining they will inform something else and the service provided after the payment is not matching 100% as what they said while explaining

Marketing executive kannan mr. Seendurai ph [protected]
After collecting the cheque, he is not responding and he was saying talk to company you have given the cheque to company not me, after collecting a cheque mr. Seendurai ph [protected] he is saying i am no more in just-dial company

We had requested a service with in limited specified areas,
And we are getting beyond our specified areas

Even though his managers also same as he

This company manager was saying we have enough money to pay salary and maintaining a company,
We are not depending you /your payment/ advertisement charges.

Be careful before signing an agreement / and before issuing a cheque

Be careful guys

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2020

JustDial.com Customer Care's response Hello Sir,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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Address: Sultanpur, New Delhi, Delhi, 110030

I've queried for the labour contractor to cut the trees to just dual then i've received a call from a person who told his name saleem and contact number was +[protected] from west bengal. I've asked him to come at hoshiarpur to cut the trees, he have confirmed me that he has been moved from kolkata on saturday 8th february by amritsar mail with 19 others persons. On 9th february he called me in morning that he has been caught by ticket...

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Address: No 67,officers colony 4th Street. Nelson manickam Rd. Metha nagar, Aminjikarai, Chennai, Tamil Nadu, 600029

Am bala from jpl enterprises, i paid rs.42450 on 30.1.20. Marketing manager rama chandran ([protected]), pratap and pratibha have cheated on me. Do not pick up the phone after making money. They don't give me an proper answer, didn't give the keywords i asked for and top position also.in this regard i am going to complaint with the court, don't be fooled by them. My contact no [protected]

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2020

JustDial.com Customer Care's response Hello Sir,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

Feb 13, 2020

Updated by Jpl Bala murugan Still now no one not call me . Plz Solve and refund immediately

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J

Jpl Bala murugan

Feb 13, 2020

Solve and call immediately

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Address: B-2/13/9, 400703

I have subscribed my play school profile in just dial for business for one year contract.

I have paid advance payment towards my 1 year subcription.

As per the co's marketing person mr. Mukesh sahani guidance i was told that if people will type play schools in vashi and koparkhairane my add will appear but it is not happening.
I want my money back.
No one is responding at my request.

Despited of complaining and following up with them for 15 days the things don't go right and
Don't know the status on the issue.

Its quite a sorry state of affairs in just dial, when you register a complaint they dont respond even in 3 months. It is a negative approach which may doom the company.

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2020

JustDial.com Customer Care's response Hello Miss Rinki Sweta,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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Address: Basaveshwara Ext, Coorg, 571234

Hello
I'm Likith I have an camp site in coorg and I heard just can get me business, I approached just dial in Dec 2019 they sent an advisor named madhusudan to visit my property he pitched about the terms and conditions saying their is an option paid listing in just dial so that you get often guests minimum of 20 enquires per month he promised . Initially first week I got 3 enquires, now it's been two months their has been no enquires, it has happened with many other customers also, just dial is cheating people with fake promises. When I call the customer care of just dial advisor named chethan speak in the way that embarrass customer. I would like to file a fraud and cheating complaint against just dial kindly oblidge

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2020

JustDial.com Customer Care's response Hello Mr. Likith,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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Address: nizampet, Hyderabad, Telangana

Hi,
We are a registered customer with just dial and since last month we are not getting inquiries on our business.
We have repeatedly lodged complaints and trying to contact your representative but no response and information from them.
So i request to kindly look into our account and advise for receiving more inquiries.
For cimhans

Sarita t.
Head hr & admin.

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2020

JustDial.com Customer Care's response Hello Miss Sarita,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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Address: 110096

I am getting lots of calls from vendors, who call me. Jd has distributed my no and mail id to these vendors. I want, that these unwanted calls should be stopped right now.
Please stop sharing my no and mail id. I tried to call several times to customer care no, but still i didnt get any concrete reply regarding this. So i request you to remove my mobile no and mail id from all yours vendor list.

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2020

JustDial.com Customer Care's response Hello Mr. Gautam Khetan,

We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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Address: 700159

Please take a step. Share your story and sign the petition:

Stop just dial's ecs payments

Hi all,
I am chiranjib krishna dakua and i registered my business on just dial in mid 2019. As per the executive that visited me, i can avail the facility (Get leads) for 3 month on a payment of 6000/-. I took the risk as i was starting my business and gave him the cheque. The amount got deducted from my account. I started getting some fake leads.

Later in 2019, some deduction happened in my bank account. I called just dial customer care and they said it is ecs payment and that i will be charged this amount every month. I informed that i was not told about this at the time of registration and would like to stop this ecs service, to which they denied and said that it will continue for 1 year as per the contract i signed.

I went to my bank to stop the ecs service but as per bank it is an agreement between two parties and they can't stop it.

The worst part is, the just dial executive got my signature on the ecs form telling me that it will be an emi for 3 months and the amount will deduct from 6000/- that i am paying just dial and if i want then i can stop the services by intimating just dial one month before.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ecs cases from just dial. Some have already been victim of this. One person was getting these ecs charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ecs service provided by just dial. I have already become a victim of this. It should not happen with others.

Looking forward to your support.

Thanks

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2020

JustDial.com Customer Care's response Hello Mr. Chiranjib K Dakua,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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S

Sssastruluk

Feb 7, 2020

Service provider name altaf, his m.no. [protected], to fit mesh door to our home, work made partial by worker who was approached me by phone call after my request through just l app, now he has not responded to the costumer calls, he got money for the work before..

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Address: Mumbai City, Maharashtra, 400065

Just dial team,

We are one of your paid service customer since a long time.

One of our customer vaibhavi enterprises have put false review, we request you to delete it.

Secondly, we got a call today from your representative shashank ([protected]) regarding the review we have put on vaibhavi enterprises. They have not paid to us for the services given by us to them thats why we had put our concerns on vaibhavie enterprises's review. Suprisingly shashank has deleted our review and have kept vaibhavi enterprise review on our site. Why is it so???

Please explain the reason for such biased decision.

Thanks & regards,
Chetan kamlakar damle
Managing director
Samarthair pneumatics private limited (Formerly shriram engineering)
(An iso 9001:2015 certified company)
145, mastermind 1, tel. No. [protected]
Royal palms estate, aarey colony, mobile no. [protected] / [protected]
Goregoan (East), mumbai-400065 sales/service nos. [protected] / 2
[protected]@samarthair.in / [protected]@samarthair.in gst no. 27abbcs8377d1z3

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2020

JustDial.com Customer Care's response Hello Mr. Chetan Kamlakar Damle,

We regret the inconvenience it has caused you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

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Address: Thane, Maharashtra, 421501

Please take a step. Share your story and sign the petition:

Stop just dial's ecs payments

https://www.change.org/p/delhi-justdial-com-stop-just-dial-s-ecs-payments?recrui...⇄

Hi all,
I am ravikant singh on behalf of hukam singh and i registered my business on just dial in december 2019. As per the executive that visited me, i can avail the facility (Get leads) for 2 month on a payment...

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Address: Jobwala.com, Indore, Madhya Pradesh, 452001

Stop just dial's ecs payments
Hi all,
I am jaikishan vijayvargiya and i registered my business on just dial in may 2019. Executive (Named –manish patidar) that visited told me for ecs of 3475/- for leads. (Executive told me if i want then i can stop the services by intimating just dial one month before.in case of some reasons e. G business shut down etc.)
I believe on executive words and agreed for registration.br...

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Due to the information given about my mobile number & email many calls a rising to me so, please unsubscribe me in just dial. So please cancel my subscription to justdial i should not get any calls from justdial and i have got all the informations in the justdial i tried many ways to unsubscribe but not able to do so please unsubscribe me or delete my account from just dial...

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5 Comments

Address: navi mumbai, Mumbai City, Maharashtra, 400703

Website: justdial.com

On 21st january 2020 i was enquiring on line for tie up with agent jack & ccd

While searching i came accross just dial online portal to submit my details in favour of doing tie up for what i was looking for hence i mentioned my name, email id & contact detail for the same.

Very next day i started receiving 200 calls from property sellers, housing agents, make my trip, mahendra holidays & many institutes that i have enquired online for above mentioned things.

I called twice to register my complaint and delete my name and number from justdial data which has been used falsely/illegally without my concern.
And i was told i shall receive call from the concern department to resolve the issue that i am facing rigorously.

I hope this justdial team will take this mail seriously and delete my enquiries from all the mentioned above things.

If not resolved this on priority i shall take this to an extent level.

Hope just dial team will resolve my issue soon & send me an acknowledgment for the same.

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2020

JustDial.com Customer Care's response Hello Sir/Ma'am,

We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

JustDial.com Complaints & Reviews

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JustDial.com reviews & complaints page 90

misusing my phone number

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non trustworthy ac repairer irshad c/o ik cool service centre on justdial.com

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deficiency of services

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remove my contact number

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amount debited from my account

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request to stop ecs mandate is not addressed

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bhavya mejwani restaurant

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service cancellation request of rrg professional coaching and rrg and associates (auditor and tax consultant)

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labour contractor

justdial marketing manager and executives cheated me

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wrong information.

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cheating customers in the name of paid listing

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no inquiries

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regarding spam calls and emails

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please stop just dial's ecs payments

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regarding review of vaibhavi enterprises

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just dial ecs auto debit

just dial's ecs payments

to stop getting calls and messages from unknown

illegally used my name and number for your marketing

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JustDial.com Complaints & Reviews

File a complaint to JustDial.com

JustDial.com reviews & complaints page 90

misusing my phone number

Post your Comment

non trustworthy ac repairer irshad c/o ik cool service centre on justdial.com

Post your Comment

deficiency of services

Post your Comment

remove my contact number

Post your Comment

amount debited from my account

Post your Comment

request to stop ecs mandate is not addressed

Post your Comment

bhavya mejwani restaurant

Post your Comment

service cancellation request of rrg professional coaching and rrg and associates (auditor and tax consultant)

Post your Comment

labour contractor

justdial marketing manager and executives cheated me

Post your Comment

wrong information.

Post your Comment

cheating customers in the name of paid listing

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no inquiries

Post your Comment

regarding spam calls and emails

Post your Comment

please stop just dial's ecs payments

Post your Comment

regarding review of vaibhavi enterprises

Post your Comment

just dial ecs auto debit

just dial's ecs payments

to stop getting calls and messages from unknown

illegally used my name and number for your marketing

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