Claimed

JustDial.com Complaints & Reviews

3
Updated: Apr 25, 2026
Complaints 4288
Resolved
2024
Unresolved
2264
Contacts

File a complaint to JustDial.com

Having problems with JustDial.com?

File a complaint and get it resolved by JustDial.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

JustDial.com reviews & complaints page 90

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Atanu Chandra
Mar 2, 2020
Report
Copy

Address: Tower 1, Room Number 703, 7th Floor, Godrej Waterside Building Sech Bhawan, near College More, DP Block, Sector V, Kolkata, West Bengal 700091, Kolkata, West Bengal, 700091

Respected sir,

This is in reference with my justdial invoice no - WB0120RC20025332, i got a call from one of the representative of justdial Kolkata, telling me about how there is a special package offer for anyone who opts for their justdial package on 28th January, 2020. On 30th January, 2020 she sent a relationship manager Mr. Sudip Dey at my place in kolkata on the pretext of clearing my doubts regarding justdial services. When Sudip started forcing me to subscribe and pay for the package, i told him clearly that i have yet to register my business as there is some problem with ROC. Regarding company registration and there are chances of business not running at all. He assured me that everything will be taken care off and justdial will return all my money if i am unable to start my business or if i will not get the service. I paid justdial for the 'Supreme Pack ‘for 5 years contract with 'JD verified' features. But they were completely Silence instead to give the service after the payment since 31st January, 2020 to 10th February, 2020. In those days several times I contacted to their customer care asking for the refund but they were telling that they forwarded the request to the concern department. However, the concern department never contacted me.
Suddenly they send another invoice (WB0220SN[protected] to me on 10th February, 2020 and started the service on 11th February, 2020 but it has been stopped again on 17th February, 2020. In between when I came to know that I won’t be able to start my production because of my partner backing off, i called justdial for full refund. Now they are asking for the document of ROC and not saying anything about refund.
Please note that on 3rd March 2020, the justdial services were not yet activated. I have send them 14 emails to [protected]@justdial.com and one of their manager (Kolkata) Mr.Fahim Javed. He had assured me of refund by mail if I not get the service. Now i am running out of patience as its already more than One month of my complaint and yet there is no word from justdial about my money. I am in dire need of money.
I am shocked that justdial has no mechanism to inform its customer about what is the status of current requests and complaints. I have called them many times and their call executives behave like novices and are not willing to share any details. Justdial has acted like a true conmen and scammed me off my money. This is plain and pure harassment. Kindly get me my refund of Rs 37741 as i have not availed any of your services.

Thanks
Atanu
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2020
JustDial.com Customer Care's response
Hello Mr. Atanu,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    U
    Upendra Kumar Gautam
    from Delhi, Delhi
    Mar 2, 2020
    Report
    Copy

    Address: Ghaziabad, Uttar Pradesh, 201009

    I am owner o[censored]gd tours and travels. And i am feeling too much pain from just dial bad services. On 15th feb, just dial executive - mr. Pranjul came to my office and provide me little details for the product listing for my company when i asked to share me complete details then he said this is the all and took the payment of rs. 3500/- and went. After 7 days just dial stopped marketing by saying documents are not verified and still after many follow-up there is no support from their end. I visited their office two times till now but every time, they said that your paid listing will be active by tomorrow. I wait full day for tomorrow. But nothing done. I caller mr. Pranjul but he never receive my call now. I called to the relationship manage also from there also there is no response. I am not sure how to manage the things because these people are not helpful. Even they're not ready to refund my money if they do not want me to provide services. This is really something more than my patience. From 21st feb and till now, approx 12 days passed but still i have no solutions from them. I am now totally disappointed by just dial services.
    JustDial.com customer support has been notified about the posted complaint.
    Verified Support
    Mar 03, 2020
    JustDial.com Customer Care's response
    Hello Mr. Upendra Kumar Gautam,

    We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial
    Verified Support
    Mar 03, 2020
    JustDial.com Customer Care's response
    Hello Mr. Upendra Kumar Gautam,

    We are sorry to hear that you have a concern in your contract.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

    Regards,
    Team Justdial
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      ShankarKupsa
      Mar 2, 2020
      Report
      Copy

      Address: Gat. No. 107, House No. 259, At Post Parandwadi, Tal - Maval Dis. Pune, Pune, Maharashtra, 410506

      Dear sir,

      This is a it engineer from kupsa coatings pvt ltd.
      Kupsa coatings pvt ltd, parandwadi company registered on justdial with last head person who is permanently not in the office.

      We want to change contacts details but not able to log in out account.

      Kindly suggest

      Thanks and regards

      Shankar bhavar
      [protected]@kupsa.in
      [protected]
      JustDial.com customer support has been notified about the posted complaint.
      Verified Support
      Mar 03, 2020
      JustDial.com Customer Care's response
      Hello Mr. Shankar Bhavar,

      We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

      Regards,
      Team Justdial
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        msuri
        Feb 27, 2020
        Report
        Copy

        Address: 201301

        Had their rep to my office on 2feb and offered 1 month trail offer for rs 3540. Now they have debited my account twice in same month and upon call customer service they said that they've put me on yearly plan which was never my interest and say this cannot be cancelled. I have no intentions to use their service and want them to stop any further deduction to my account.
        JustDial.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 29, 2020
        JustDial.com Customer Care's response
        Hello Mr. Suri,

        We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

        Regards,
        Team Justdial
        Mar 02, 2020
        Updated by msuri
        reply from just dial 29th feb 2020 at 5:25pm

        Greetings from Just Dial Limited.

        Thank you for registering your esteemed organization with Just Dial Limited & giving us an opportunity.

        With reference to your e-mail received, we would like to inform you that we have forwarded your below concern to our concern department. Kindly provide us sometime to resolve the issue.

        Inconvenience caused is deeply regretted.

        Hope, above information answers your query. Feel free to contact us for any further assistance required.

        We are committed to give you best of the customer service experience.

        Thanks & Regards,
        Md Taukir Alam
        Customer Service Team
        Just Dial Limited
        Online Customer Care Link: https://www.justdial.com/cms/customer-care
        Website: www.justdial.com
        Mar 08, 2020
        Updated by msuri
        Reply 4th March

        > Dear Mr Mayank Suri,
        >
        > Greetings from Just Dial Limited.
        >
        > With reference to the email, we have stopped ECS for your contract & the same would not be placed after one bill, for the month March dated 15th is pending, which is already been forwarded to the respective bank for clearance.You will get the services against received amount during the tenure.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          B V Auto warje
          Feb 24, 2020
          Report
          Copy

          Address: Warjw, Pune, Maharashtra, 411058

          Dear Sir,

          We are BV auto situated in Warje location Pune. We do have authorized 2 wheeler service center and to increase our business we had taken your services. Unfortunately after paying first initial amount and booking ECS your services quality has been dropped tremendously and now no one is interested to help,

          Surprisingly everyone is finding new reason for non support of business from your end. I have searched on web and people are calling you cheaters and frauds.

          It is very disheartening experience overall for the brand whose promotion is done by a no.1 Brand in Hindi Film industry i.e. Mr. AB

          Hope to revert you soon.

          Thanks and Regards,
          AB Mone
          BV Auto
          JustDial.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 26, 2020
          JustDial.com Customer Care's response
          Hello Sir,

          We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

          Regards,
          Team Justdial
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Amitvats1981
            Feb 22, 2020
            Report
            Copy

            Address: New Delhi, Delhi, New Delhi, Delhi, 110075
            Website: www.Justdial.com

            Hello, i reached out to just dial to seek help for maid services for my parents. Just like the business flow my number was shared with multiple vendors and i received a call from one of their vendor named ajit who claimed to be manager of pari consultants gurgaon. Post negotiation on the package etc he sent me an online contract to sign and requested for token money of 3000 inr post which the maid will be made available from next day. I have paid money via online upi transfer to his account. I have now been trying to each out to him & he is not contactable.

            Address of the company
            Unit number 914, 8th floor, spaze 1 it park, tower b-2,
            Sector 49, sohna road, gurgaon - 122018

            Contact number : +91-[protected]
            JustDial.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 24, 2020
            JustDial.com Customer Care's response
            Hello Mr. Amit Vats,

            We regret the inconvenience it has caused you. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

            Regards,
            Team Justdial
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ALSS CONSULTANCY
              Feb 23, 2020
              Report
              Copy

              I am emailing to just dial that i have closed mu business and further i want to stop my cotract and ecs, there is no response from them .

              daily iam emailing to them, nut i am not getting any response.

              kindly close my contract immediately. even after request to stop still there is no response from them.

              kinldy stop it as soon as possible.

              please dont cheat ...

              regds

              umesh
              [protected]
              JustDial.com customer support has been notified about the posted complaint.
              Verified Support
              Feb 24, 2020
              JustDial.com Customer Care's response
              Hello Sir/Ma'am,

              We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

              Regards,
              Team Justdial
              At BMR COMPLEX BYRATHI CROSS KOTHANUR.
              samsung Fridge Was Not repaired well and When We call KRISHNA he puts His Phones Off . WE HAVE PAID ₹1, 500 AND WE NEED HIM TO COME AND CHECK Again and THANK you
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ronakjain98
                Feb 19, 2020
                Report
                Copy

                I have been using the justdail ecs services from past almost 1 year but the issues started with the justdail from past six months.
                They are just talking from one person to another and repeat nobody takes the action i have said that i want to stop my ecs services but no one cares about that, not the agent of justdial has shown his face after taking the cheque this is what happened with me.
                Now after i completed my one year ecs agreement still they are not cancelling the services no one is ready for the cancellation. Kindly help me out if anything is possible
                JustDial.com customer support has been notified about the posted complaint.
                Verified Support
                Feb 20, 2020
                JustDial.com Customer Care's response
                Hello Mr. Ronak Jain,

                We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                Regards,
                Team Justdial
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Address: Kolkata, West Bengal

                  Complaining against maa seba nurse & aya center, barasat, kolkata. We have got the contact of this aya center from just dial. They promise to provide aya for us in bangalore location and demanded rs, 15000 in advance as they shared details of one aya who was ready to come hence we made the advance payment on 17th jan2020 but till now they have not sent anyone. When we ask for money back they stoped picking our call.
                  How just dial can...
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy
                  J
                  Janvi Changlani
                  Feb 19, 2020
                  Report
                  Copy

                  Address: A-39/40, Behind McDonalds, A Block, Sector 16, Noida, Uttar Pradesh 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

                  My business is about beauty salon. I have told justDial so many times that please provide correct description of my business and provide best photos of my business but they didn't listen and didn't take any action. They post that our business is about spa but it is not spa salon, It is beauty salon. They posted low class photos on the site, we are facing so many problems from this and low class people call me at night for cheap things. we complaint so many times but they didn't bother about that. My salon is savi's kohinoor beauty parlour. Please solve my problem as soon as possible.
                  JustDial.com customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 21, 2020
                  JustDial.com Customer Care's response
                  Hello Janvi Changlani,

                  We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                  Regards,
                  Team Justdial
                  Complaint ID: 1814067

                  Not being resolved
                  Very sorry .

                  It's very saddening.
                  P.S.RAO
                  [protected]
                  SHUBHAM LEARNING
                  BOISAR
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    suryanand rao
                    Feb 17, 2020
                    Report
                    Copy

                    Address: Boisar, 401501

                    Dear sir,

                    It is almost month of complaint
                    So far no response from just dial..

                    Complaint id: 1814067
                    Data & time:[protected]:27
                    Type of complaint: irrelevant leads through target (Web/app)
                    Source: complaint email
                    Status: open
                    Edit link: http://jsdl.in/EL-

                    Even your team member rahul thakur has also visited and talked to me and assured me to solve this problem but
                    Very sorry to inform you that so far no response from your side.

                    Very unprofessional from a company like j d..

                    It's really a frustrating experience for us.
                    Pl refund my amount.

                    Thanks
                    P. S. Rao
                    [protected]
                    Shubham learnings
                    Boisar
                    Maharashtra
                    JustDial.com customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 19, 2020
                    JustDial.com Customer Care's response
                    Hello Mr. P. S. Rao,

                    We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                    Regards,
                    Team Justdial
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      dennis d
                      Feb 16, 2020
                      Report
                      Copy

                      Address: 305B Parmar Pavan, Kondhva Road, Khurd, Pune 411048, 411048

                      I have paid advance payment towards my 2 months subscription toward my startup for Graphic design service, Fio's Graphic

                      as per the co's marketing person guidance, I have paid for 2 month's subscription, he has told me that you have to subscribe for 2 months and if you are satisfied with our service then continue for further subscription through ecs mode of payment.

                      But I am not getting the call for business instead people are calling for job requirements, which is not serving my purpose.

                      I requested with the customer care to stop my service, they told customer care cannot stop, I have asked to contact the Co-marketing person if he mails only then service can stop.

                      I tried contacting the concerned person, he said if his manager mails then your service will stop. After continues follow up Co-marketing person avoiding all the calls.

                      It is the most frustrating experience I ever had. My money in the account is been cut.

                      I have requested to stop my service with immediate effect. so please do the needful.

                      It is quite a sorry state of affairs in Just Dial when you register a complaint they don't respond. It is a negative approach that may doom the company.
                      JustDial.com customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 19, 2020
                      JustDial.com Customer Care's response
                      Hello Mr. Dennis,

                      We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                      Regards,
                      Team Justdial
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Solanki Amit
                        Feb 16, 2020
                        Report
                        Copy

                        Address: Delhi Dwarka, 110078

                        Am sandeep from second choice application i rs 7020 on 7.2.20. Marketing manager yogesh ([protected]), pratap and preeti have cheated on me. Do not pick up the phone after making money. They don't give me an proper answer, didn't give the keywords i asked for and top position also.in this regard i am going to complaint with the court, don't be fooled by them. My contact no [protected] [protected]
                        JustDial.com customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 17, 2020
                        JustDial.com Customer Care's response
                        Hello Mr. Solanki Amit,

                        We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                        You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                        Regards,
                        Team Justdial
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          vickydon08
                          Feb 15, 2020
                          Report
                          Copy

                          Address: Chennai, Tamil Nadu, 600040

                          I have been using this mobile number for about 10 years and i am into any business. Often i use to get calls from unknown stating that "vignesh cool bar" and i have asked each people who called me, who gave my number, everyone's reply was justdial. Also, i have raised a complaint regarding this with just dail many times. Still, i am receiving unknown calls. Kindly look into this issue and resolve it!
                          Mob no: +91 [protected]
                          JustDial.com customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 17, 2020
                          JustDial.com Customer Care's response
                          Hello Sir,

                          We regret the inconvenience it has caused you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                          You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                          Regards,
                          Team Justdial
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nandi.P.
                            from Mumbai, Maharashtra
                            Feb 14, 2020
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra, 410210

                            Caution: irshad k of ik cool service centre listed by justdial.com is clearly not trustworthy.
                            He deliberately cheated with wrong date: he wrote 1 (Jan) 2019 as the month on cash-memo whereas it was actually 12 (Dec) 2019 to avoid accountability for guarantee of 6 months. (Date & content of call recordings prove this) now that his repair failed in less than 3 months, he wont take our calls after we regd our complaint with him.
                            Does justdial do no background checks??
                            Will update here, if and when there is any development, watch this space
                            Jd url/link : https://www.justdial.com/Mumbai/Ik-Cool-Service-Centre-Asalfa-Ghatkopar-West/022...
                            .
                            JustDial.com customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 17, 2020
                            JustDial.com Customer Care's response
                            Hello Sir/Ma'am,

                            We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

                            You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                            Regards,
                            Team Justdial
                            Feb 17, 2020
                            Updated by Nandi.P.
                            I ALREADY called your numbers today after my review was BLOCKED on Just Dial since 14th.
                            REFER to COMPLAINT NO.S : 421148 & 1840059 DATED TODAY, the 17.2.20, which should inform you of OUR CONTACT NUMBER.

                            Further PLEASE EXPLAIN WHY:

                            1. Your staff Arti blatantly avoided accountability by refusing to share her full name citing some JD policy? Please CONFIRM if JD has such policies? IF yes, how do u explain a policy that is in clear violation of consumer rights? IF not how is she on your pay roll?

                            2. Afreen Khan, her senior tried to cover up for her?

                            3 Priyanka Kyadari of your complaints deptt took MORE THAN half hour (total nearly 45 mins long cal) to try and discourage us from raising complaints ? (Though eventually we managed to persist and lodge them)

                            4. Why does your JD reviews-page not allow numericals?

                            5 Also your system "review guidelines does NOT say it does not allow numericals and also allows you to post them and wait for 48 hours for approval?

                            6. Nor does your system/staff notify you via any means that your review has NOT been posted and why ( we had to wonder and then ask on call today after way more than 48 hours were wasted. And finally Priyanka admitted so.

                            7 : Priyanka of JD ADMITTED that you have UNVERIFIED listers on JustDial. Basically, you are ALLOWING CHEATERS to USE the BRAND JUST DIAL to EARN out of them and encourage this RACKET. How are you therefore not to be see as a part of this CHEATING RACKET??

                            8. PLEASE explain why all of the above that is clearly SUSPECT should not be seen as JD has DELIBERATELY DESIGNED its systems to cheat those who trust its brand name?

                            9. How is this particular cheating party IK COOL SERVICE / IRSHAD on your STILL even after this? Could it be because JD gets some income by keeping them on the list? This after Priyanka put him on CON-CALL and he CHOSE to remain silent and also LIE ( AGAIN) on the date of the bill with guarantee ( today he claimed it was 2017 when we have evidence proving it was 2019 DEC with 6 months guarantee.

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I
                              itstejass
                              Feb 14, 2020
                              Report
                              Copy

                              Address: 600112

                              Dear sir, till the month of august i had been using the services of just dial under the plan of rs.1000 per month. Ever since september when i upgraded my plan to rs.3500 per month i had received a commitment that my lead generation would increase but instead my lead generation has fallen down by 90%. Every month i complain to them yet they are taking no action towards it. They have even stopped responding to my calls and in-spite of repeatedly asking them to stop my monthly ecs of 3500 they have not done the same and also have said me that they will not stop the ecs regardless of providing me extremely low quality leads (I have call recorded for the proof of the above said statement). Last month when i filed the complaint they sent a marketing agent who assured me on upgrading pack the issue will be resolved for which i foolishly agreed and upgraded my pack to rs.4500 yet the issue persists. There by i would like a little help on the matter before i file a complaint in the chennai consumer court against just dial making them liable to not only pay me the amount deducted from my bank but also penalty for the deficiency of services provided by them. Just dial business name : ssl timber pvt ltd mobile number registered : [protected]
                              Also, all the representatives who upgraded my plans have stopped attending my calls.
                              JustDial.com customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 17, 2020
                              JustDial.com Customer Care's response
                              Hello Sir/ Ma'am,

                              We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                              You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                              Regards,
                              Team Justdial
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ae Msedcl Shegaon
                                Feb 13, 2020
                                Report
                                Copy

                                I, worked as Assistant Engineer in MSEDCL, my contact number is updated in justdial contact list and therefore frequent call are there from customers which are not related to my work which hampers my work. As I am Incharge of Shegaon Urban Branch various important work are there but because o[censored]nwanted calls concentration on my work is hampered. You are requested to remove my number [protected] from justdial and add [protected] [protected] [protected] sub station contact number on justdial for customer service. In sub station 24 Hrs operators are present.
                                Kindly note and update urgently
                                JustDial.com customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 17, 2020
                                JustDial.com Customer Care's response
                                Hello Sir,

                                We regret the inconvenience it has caused you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                Regards,
                                Team Justdial
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Saurabh99k
                                  Feb 12, 2020
                                  Report
                                  Copy

                                  Address: Jharsuguda, Odisha

                                  I have just received a message from my bank that the payment if 2, 000 has made to just dial . I don't have any business or subscription from just dial . So can you please explain fir what product I have charged for 2, 000. Kindly help me to understand the issue.i don't know how can the payment has done without my consent.

                                  Please find the attached pic for better clarification.

                                  Saurabh Kumar Singh

                                  [protected]
                                  JustDial.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 14, 2020
                                  JustDial.com Customer Care's response
                                  Hello Mr. Saurabh Kumar Singh,

                                  We regret the inconvenience it has caused you.We have forwarded your request to our concerned specialist department and you will be contacted shortly.

                                  You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                  Regards,
                                  Team Justdial
                                  Too many people are calling for transportation as I gave information in justdial I already spoke with a person and confirmed my transportation but still too many calls are coming please resolve. And old let me know how to remove my number or unsubscribe from what I have subscribed
                                  I want to stop My ECS service. I am following this process more than 25 days with your customer care. They are saying that they will arrange the call back. But nobody will call me. My one year contract was closed before two months and I closed my business also. Unnecessary I am paying the amount. Please stop my ECS service.
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    srinath RD
                                    Feb 11, 2020
                                    Report
                                    Copy

                                    Address: 560098

                                    After opening a veterinary clinic, i uploaded ad on just dial. Within few days a rep from just dial appeared on doorstep explaining about all the offer and charges to promote the clinic. They used to show so many people visited the site got your number but barely few people called. After * months my business did not run as expected and i wanted to take down paid ad. I called just dial to stop sending ecs mandate to my bank. Raised request but they keep transferring my call from one department to other. It has been over six months now, i have not been confirmed about my stoppage of ecs mandate. Bank is still charging me.
                                    JustDial.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 11, 2020
                                    JustDial.com Customer Care's response
                                    Hello Mr. Srinath R D,

                                    We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

                                    You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                    Regards,
                                    Team Justdial
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hemant Yewale
                                      Feb 10, 2020
                                      Report
                                      Copy

                                      Address: BHAVYA MEJWANI, SHOP 16, PLOT 3, GROUND FLOOR, RAM LAXMAN TOWER, PLOT NO 3, SECTOR 18, VASHI, NAVI MUMBAI, 400703

                                      While starting business with just dial ms. Karishma shastri mobile number : [protected] has confirmed us that we will get business from whole of navi mumbai, and upto chembur area.

                                      Now my two ecs are deducted and about 90% leads i an getting from other area than given. And she even said me if they dont deliver, gave her call to update so she can work accordingly, i called her many times she didn't attend my call nor a call back, even dropped her whataap messages but she didn't bothered to revert. (Attached screen shot)

                                      Attached. Pdf is for your reference, many of them are different vendors who want to sale the and not for catering inquiry.. Products, some have asked for restaurant from vapi and just dial have given of vashi. Some wants pure veg than to our numbers are circulated.

                                      Getting esquires from vasai, virar, dombavli, santacruz, kolaba etc. Which are very very from our area.

                                      Please note i need leads from navi mumbai, panvel, new panvel, govandi and chembur,

                                      Even dropped email with reminders no one replied yet.

                                      Reference discussion below are some of pin codes :

                                      400705, 400706, 400614, 410210, 410206, 400708, 400703, 410206, 400614, 400706, 400071, 410106, 410206, 410209, 410218, 410221 & near by areas.

                                      Pls. Guide accordingly.
                                      JustDial.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 11, 2020
                                      JustDial.com Customer Care's response
                                      Hello Mr. Hemant Yewale,

                                      We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

                                      You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

                                      Regards,
                                      Team Justdial
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit