[Resolved] JustDial.com — cancellation of just dial ecs

Yogesh1322

from Mumbai, Maharashtra

Address:	431001
Website:	[email protected]

Hello

I'm a dentist by profession practicing in maharashtra. I had started just dial service from dec 2016. I had signed contract of 1 year with just dial for supreme pack. It was completed in dec 2017. I have requested them many time for stoppage of ecs after termination of my contract period. They have completely neglected my request n continue charging me rs 1151/- of ecs amount. I have been charged for 20 months for rs 23000/- just dial representative had assured me for 1 year contractual period. But even after completion of contractual period they are continuously charging me rs 1151/- from my sbi account neglecting my request. I had mailed them and had telephonic conversation many times for stoppage of service. I've also lodged complaint in concerned bank.
I request you to kindly look into matter and help me out regarding this issue. I'm submitting all the required documents.

Thanking you in anticipation

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Oct 28, 2018

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

JustDial.com Customer Care's response Hello Dr Yogesh,

We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number & listing details at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial