JustDial.com — ecs mandate activated without my knowledge

Address:

201308

I would like to say that I was cheated by M/S Just Dial Limited. ECS was activated without my knowledge. It was not informed to me that they are taking my signature on Mandate Form as well.

I, Sumitkar Suman, listed my business "Harsh Enterprises" on Just Dial Limited few months ago and issued a cheque of Rs. 7080/- (seven thousand eighty only) in the favour of Just Dial Limited to a Just Dial Executive, Mr. Bhati. Somehow, I could not start my business and made a stop payment for the cheque issued by me. Months later, I received a message about mandate issue and the amount of Rs. 2360/- (two thousand three hundred sixty rupees) got debited from my HDFC bank. I contacted Just Dial Customer Care Executive and he said that there was an ECS activated in my account in the favour of Just Dial Limited. I requested to customer care executive to immediately deactivate the ECS payment and the customer care executive told me that they will update me within 2-3 working days about the ECS deactivation, but I did not get any response yet. I again received a mandate massage recently that the ECS amount of Rs. 2360/- will be deducted from my HDFC bank.

I again again contacted to just dial ECS department and they told me that they will update me if they receive any update from management.