[Resolved]  JustDial.com — Missing and cheating

Address:

Ghaziabad, Uttar Pradesh, 201014

At the outset, let me convey that i feel sorry that this issue had to be bought to your attention. But the matter is such, that iam helpless!



Here is how iam being harassed by your staff-



Iam akshay shukla sole proprietor of m/s ashiana properties & costruction (‘entity’). I bought a combo plan (Plan 1) of rs. 5802/- from your company on 22/03/2017.

Your representative, mohd umar, came to my office in person on 27/03/2017 and offered another plan (Plan 2) rs 3009 per month for 1 year, under which my entity’s name would be shown on third place when searched on just dial.

Your representative offered me to quash my plan 1 and adjust the amount to buy plan 2. He asked me to pay rs 2246 more in addition to already paid amount of rs 5802 earlier. So in total i paid rs 8048 as two month advance.



So on 27th mar, i paid rs 2246 more by paytm. Invoice for same is enclosed.



To my utter shock-the representative again came back on 3rd april’2017 and stated that the said position is now available for amount rs 10, 000. He further stated as we are old clients, he can offer us same for rs 8000 at discount. So the earlier rs 3009 has become rs 8000!!!


The executive said that the plan 2 earlier offered to me at rs. 3009/- is a technical error and same is now for higher price. When i spoke to the manager, he said now nothing can be done. They are ready to refund my all amount, for which i absolutely disagree and as promised by the just dial, i want plan 2 activated at the offered prize with immediate effect.

I strongly believe this is clear case of misrepresentation of facts and absolute case of cheating customer.

I hope my concern will be taken seriously and resolved at the earliest, without further escalation to appropriate authorities.



With kind regards,

Akshay shukla

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