[Resolved] JustDial.com — stop deducting ecs payments

Aliff Accounts

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400050
Website:	justdial.com

We have made contract with justdial in december 2015 after that they started deducting money from our bank account directly through ecs every month.

Since we are not getting proper enquires we asked them to terminate our account and stop deducting ecs from our bank account but now they are saying that the agreement is auto renewal and you have to bear the charges till january 2019 if you don't wish to continue then also you have to bear the charges.

At the time of making the agreement their executive never told us about this & even not informed us about the auto renewal will be done after 1 year.

We don't want any deduction from our account as any agreement can be terminated by giving prior notice but this is totally theft.

We once again request justdial to stop deducting money from our account through ecs & terminate the agreement.

Company name : aliff overseas consultants
Contract id pxx22. Xx22.[protected]. U4m5
Customer name mr aslam shaikh (Owner)
Billing address 203, god gift tower, s v road, bandra west, near lucky hotel, bandra west city mumbai-400050
Email: [protected]@gmail.com
Contact no. 26453132
[protected]

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Jul 18, 2018

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2018

JustDial.com Customer Care's response Dear Aliff,

We are sorry to hear that you have a concern in your contract, have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.

Jun 26, 2018

Updated by Aliff Accounts We regret to say that our problem is still not solved & to add to our problem the ECS payment continued to deduct from our Bank Account. Kindly stop deducting at once or else we will have no option but to take legal action against your company.

Aslam Shaikh
Director
[protected]
Aliff Overseas Consultants