[Resolved]  JustDial.com — took my money and gave me a lower plan

Address:7z pratap complex govindpur allahabad, Allahabad, Uttar Pradesh, 211004

For giving package they used to call me day and night. After so much irritation i finally asked them to come and paid them 6000 for desired package. Their consultants (Who came to sell package) stopped taking my calls after that, and i compaint that on their coustomer carr no but their response was no satisfactory at all. After few days consultant called me saying your package will be activated shortly and i recieved an email of reciept sateting my paid amount for the package that i chose. But in that reciept my desired plan was changed to lower plan and money paid show their was 3000. Their cheater consultant conned me took my hard earned money. I am from allahabad i would suggest you not to take any services from them
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Jun 17, 2019
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
May 14, 2019
Updated by Vivekkkkkkkk
Its been couple of days since I registered my compalint here on consumer complaint but nothing happened no actions taken by justdial. They just dont bother about customer satisfaction, just like them their agents too dont bother to pick my calls up. Pathetic service. Real con
Verified Support
May 14, 2019
JustDial.com Customer Care's response
Hello Mr. Vivek,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
May 25, 2019
Updated by Vivekkkkkkkk
I emailed them with whatever information they asked but nothing happened. They just keep askin to email on different email ids regarding my problem. Customer care people say they dont have authority to help me i should better email on some email id they gave. Finally i lost my hope and will to raise my voice againt their unprofessional services. Therefore i would suggest you never to chose jd services without proper analizing of their consultant.
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    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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