[Resolved] Justickets — Amount debited but tickets not received

Padma Nagaraj

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500005
Website:	Justtickets

Dear sir/madam, i am j santosh kumar, yesterday night i have booked movie tickets using justickets. i have done payment using SBI online net banking. money has debited from my account but ticket was not generated (neither sms received nor page redirected to ticket conformation page) i am sendnig you my transaction reference number you please got through it and please refund my money as soon as possible transaction refereence number [protected]GABGSBVM8 and credit the same to my account keep special interest in refunding my money today, i want to book some other tickets with that money. thanking you regards rakesh mobile +91 [protected]

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Jun 10, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

Justickets Customer Care's response Hi Padma,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

Assuring you the best of our services always.

Regards,
Justickets Team

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Comments

l.s.gupta

from Visakhapatnam, Andhra Pradesh

Dear sir,
I booked bahubali2 on 30th April 2017 from my bank account. Amount is debited from my bank account. But iam not received conformaton message from you. Pls refund my amount to my bank account.

State bank of india
Mobile :[protected], Email id: [protected]@gmail.com
Amount:rs. 1106
Pls refund amount to my bank account.

Justickets Customer Care's response, May 10, 2017

Verified Support

Hi Gupta,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please drop an email to [email protected].

Assuring you the best of our services always.

Regards,
Justickets Team