[Resolved]  Justickets — cancel the movie ticket

Sir, this ch murali my mobile number [protected] date:-21.08.2017, seat number n17, just now i booked jai lava kusa ticket mistakenly choose to book the wrong theater tomorrow 6.30show in kottavala lakshinarasimha theater so now i wish to cancel my booking ticket. Boking code:-41ks81ic and refund my amount to my account as early as possible. Plz consider my request thanking you sir
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Oct 22, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2017
Justickets Customer Care's response
Hi Chintakayala,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
Complaint comments 

Comments

Sir I Booked Tickets For Telugu Movie Jai Lava Kusa For 21st Sep'2017 From Justickets Booking. My Tickets Has Not Been Confirmed But The Amount Has Been Debited And Later I Got The Error Showing That Try Again. So I Here Request You Guys To Please Refund My Debited Amount As Soon As Possible., Below I'm Attaching The Screenshot Of Debit Message.

Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi Mohammed,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team
I have booked movie tickets in just tickets movie has been cancelled but my money has not refund
Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi Sai,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team
Cancellation and refund money for assisted order for spyder movie there are poor chances to confirm tickets so i want to cancel the order

Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi Bhavani,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards
Justickets Team
Sir just now I booked mahanubavudu tickets my relatives came from Bangalore. my name is m.venkat pls refund my money to my account seat no.l12 9:30 show Geeta multiplex 4 October
Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi Mentey,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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