[Resolved] Justickets — Debited but tickets are not confirm | |||||
Hi this is satish i have booked 2 tickets in KR Complex venugonda, theatre at chilakaluripeta Sheat no : E07, E08 my booking code : D86UUPCT. through online banking and amount date : 10.01.17 show time night 9.00pm show. my contact no : [protected] . i am calling customer care no so many times but still they are not respond. what is this i think just tickets site is the best site to booking tickets but present i lose my hopes in this site... Was this information helpful? | |||||
Feb 24, 2017 Complaint marked as Resolved Justickets customer support has been notified about the posted complaint. Verified Support Jan 24, 2017 Justickets Customer Care's response Hi Satish, Thank you for writing in to us! Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days. Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets. In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in. We will look into it right away. Assuring you the best of our services always. Regards, Justickets Team | |||||
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I have booked 2(Two) tickets on 22-1-17 in Kakinada, Anand Theatre Morning show but tickets not confirmed amount debited from bank My Order No 218921 paid Rs 272/- My query No 70150
Kindly look into the matter and settle my account as early as possible and inform me through SMS or mail
Regards,
Subbarao,
[protected]
Thank you for writing in to us!
Your money will be debited from your Justickets Wallet only if your Assisted order is processed. In your case the money is in your Justickets Wallet as the order wasn't processed.
In case of any further assistance or clarification on this issue, please drop an email to support@justickets.in. We will look into it right away.
Assuring you the best of our services always.
Regards,
Justickets Team