[Resolved]  Justickets — I have booked the ticket and paid but due to technical issue show got cancelled. My amount is not rufunded

Address:Nellore, Andhra Pradesh, 524001
Website:Just Tickets

Hello Sir,

I have booked the ticket for Kaidi No 150 on 22nd Jan.

Booking code - WW35PT2
Movie Name: Khaidi No.150 (U/A)
Theatre, Screen: S2 Cinemas, Screen 3
Show Date and Time: 22 Jan 2017, 03:25 PM
Location: Pogathota, Nellore
Class and Seats Numbers: ELITE: H11, H12, H13
Ticket Holder: Sireesha D
Booking Payment Mode: Wallet
Ticket Amount: 330.00
Total Including taxes: 376.57

I got a call from theater and said due to technical issues show got cancelled on 22nd in Screen 3 and your amount will be refund in 7 days. Its been almost 10 days. I didn't get my amount back. please help me in getting my amount back.

Thanks,
Sireesha
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Mar 7, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2017
Justickets Customer Care's response
Hi Sireesha,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

As mentioned, there was a technical glitch and the theatre chose to cancel the show. We have initiated the refund from our end and the money has been credited back to your Justickets Wallet.

In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in. We will look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team
Complaint comments 

Comments

I have booked tickets for khaidi no. 150 with code EQ2VP8TD AT SRI LAKSHMI NARASIMHA PICTURE PALACE THEATRE G01, G02, G03, G04, G05, G06.SUBMIT MY MONEY TO MY BANK.I WILL FEEL HAPPY IF YOU CANCEL THESE TICKETS .THANK YOU
Justickets Customer Care's response, Feb 1, 2017
Verified Support
Hi Pottadhinesh,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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