[Resolved] Justickets — Money debited but no tickets booked

gokulkraj

from Bengaluru, Karnataka

Address:	Palakkad, Kerala, 678101
Website:	justickets.com

Dear sir/madam, i am dr gokul k raj, on 08.05.2015 i have booked movie tickets using justickets. I have done payment using south indian bank debit card. Money has debited from my account but ticket was not generated (Neither sms received nor page redirected to ticket conformation page) i am sendnig you my transaction reference number you please got through it and please refund my money as soon as possible transaction refereence number [protected]gabgsbvm8 and credit the same to my account keep special interest in refunding my money today, i want to book some other tickets with that money. Thanking...

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Jun 10, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

May 08, 2017

Updated by gokulkraj Dear sir/madam, i am dr gokul k raj, on 08.05.2015 i have booked movie tickets using justickets. I have done payment using south indian bank debit card. Money has debited from my account but ticket was not generated (Neither sms received nor page redirected to ticket conformation page) i am sending you my account details. South indian bank, a/c number-[protected], ifsc - sibl0000016, branch - chittur. Please refund my money as soon as possible credit the same to my account keep special interest in refunding my money today, thnk you...

Verified Support

May 10, 2017

Justickets Customer Care's response Hi Gokulraj,

Thank you writing in to us!

We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [protected]@justickets.in for us to help you better.

Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

Regards,
Justickets Team

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Comments

Uday Goturu

from Nellore, Andhra Pradesh

Tommorrow is a movie they still not updated or realeased the tickets in online when they will update or release the tickets just tickets work is to upload tickets very shortly online.it is not doing its work correctly we want to complaint on just tickets very angrily and strictly without any compramisation

Justickets Customer Care's response, May 10, 2017

Verified Support

Hi Uday,

Thank you writing in to us!

We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

Regards,
Justickets Team