[Resolved] Justickets — Money deduced without issuing tickets | |||||
I booked movie tickets in JUSTICKETS for the movie KAIDHI NO 150( for 15th january, 2017) in Ravindra Cinemas payakapuram on 13th january at 9:11pm through SBI Internet banking. The amount ( RS 417.32 ) is deduced from my account but the tickets are not issued. Please solve the issue and refund my amount to my account. I am attaching the screen shot of internet banking booking details. Was this information helpful? | |||||
Jan 15, 2017 Complaint marked as Resolved Complaint not yet resolved Justickets customer support has been notified about the posted complaint. Verified Support Jan 18, 2017 Justickets Customer Care's response Hi Ashith, Thank you for writing in to us! Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days. Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets. In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in. Will look into it right away. Assuring you the best of our services always. Regards, Justickets Team | |||||
 2 Comments | |||||
Comments
Hi sir this is shaikj baji .i book the tickets for khaidi no-150 in srinivasa thatre in vijayawada FOR 2.30 SHOW. ticket no G19, G20. pls cancel my tickets refund back my tickets . my account no [protected] sbi .
the justtickets code for tickets QVGX6TMQ
the justtickets code for tickets QVGX6TMQ
Justickets Customer Care's response, Jan 18, 2017
Verified Support
Hi,
Thank you for writing in to us with your feedback!
There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.
Regards,
Justickets Team
Thank you for writing in to us with your feedback!
There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.
Regards,
Justickets Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
74%
Complaints
582
Pending
28
Resolved
422
View all 582 Justickets reviews & complaints
42, Dr Ranga Road, Mylapore, Chennai, Tamil Nadu, India - 600004
View all Justickets contact information
Thank you for writing in to us!
Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.
Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.
In case of any further assistance or clarification on this issue, please drop an email to support@justickets.in. Will look into it right away.
Assuring you the best of our services always.
Regards,
Justickets Team