[Resolved]  Justickets — money not credited back

When i am trying to book the tickets of jai lava kusa movie in justickets on 25/09/2017 the money was debited from my account and it is showing that the transaction is failed and i am not received any conformation of tickets to my mobile or mail. But i have got the message from the bank that the money has debited.
The transaction id is [protected].
Kindly resolve the problem and credit my money of rs-423 back to my account as soon as possible
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Nov 8, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2017
Justickets Customer Care's response
Hi Narendranadh,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team
Complaint comments 

Comments

Order: D3DL0ZT4 for Mahnubhavudu (U/A) 2nd october 8.45 show on wards in SANKARA SATYAM PICTURE PALACE (satyam) theatre C13, C14, C15, C16 so personal reason I am cancel that tickets

Justickets Customer Care's response, Oct 5, 2017
Verified Support
Hi Hemanth,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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