[Resolved] Justickets — Money not refund

vijipriya

from Delhi, Delhi

Address:	Chennai, Tamil Nadu, 600016
Website:	justickets app

I have booked two tickets for 8th april Saturday 2017 10;20 am kattru veliyedai movie palazzo theatere in chennai the ticket was not booked but amount 309 rs was debited in my account but i have not receive a conformation ticket message the page was stuck in payment page for 15 minutes.Till date i have not receive for the refund message and i am not get my money i complaint many time no response from your side and my mobile no [protected]
Email: [protected]@gmail.com
please response its very urgent i am in trouble.

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May 31, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Apr 21, 2017

Abhishek. kalva's response Plzz sir plzz cancel my booking plzzz refund sir. I[censored] refund money iam try to booking my order in just tickets

Verified Support

Apr 28, 2017

Justickets Customer Care's response Hi Vijipriya,

Thank you for getting in touch with us!

We are unable to find booking details associated with this email address. We request you to please share the mobile number and email address used while making the booking, to enable us to identify your transaction.

Regards,
Justickets Team

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Comments

Abhishek. kalva

from Hyderabad, Telangana

Dear sir I'm unfortunately book my movie tickets another date booking code is 9409QUEZ c9 c10 c11 c12 c13 plzz refund my money and cancel my order iam very happy thank you sir

Justickets Customer Care's response, Apr 28, 2017

Verified Support

Hi Abhishek,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team