[Resolved]  Justickets — Please cancel my ticket

Pleae refund my money for the ticket i have mistakely booked on august 18 th instead of 15th
Here are the details of the ticket:
Booking code: 1nl1snzt
Theatre and screen: tata picture palace, tata picture palace
Location: tagarapuvalasa, visakhapatnam
Experiences: 2d
Show date: thursday, aug 18, 2016
Show time: 2:30 pm
Seats: first class - k10, k11
Ticket amount160.00
Booking and other related charges24.92
Service tax @ 14%3.49
Swachh bharat cess @ 0.5%0.12
Krishi kalyan cess @ 0.5%0.12
Total188.66
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Sep 15, 2016
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2016
Justickets Customer Care's response
Hi Hemanth,

Thank you for writing in to us. Unfortunately, due to our guidelines, we are unable to provide the option of cancelling tickets that have been booked. The best option would be to reach out to the theatre and ask if it will be possible for them to help cancel the same. Kindly mail to [protected]@justickets.in for further queries.

Regards,
Team At Justickets.
Complaint comments 

Comments

please cancel my ticket as many ticket booking sites are processing refunds.The refund is not a matter to you but its a big matter to your customers.I hope you respond positively

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