[Resolved]  Justickets — ticket amount refund issue

Recently booked tickets for mersal movie. I booked tickets through assisted booking and i added an amount of rs.1890. Still now tickets have not been booked and the amount is still in the wallet. So i need back my amount to be refunded to my bank account. Sbi acct no - [protected] ifsc - sbin0008181 acct name - r. Pradeep branch - mela chinthamani trichy. Tn
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Nov 25, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
Justickets Customer Care's response
Hi Pradeep,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team
Complaint comments 

Comments

I can purchase ticket payment complete nd ticket not got it

Justickets Customer Care's response, Oct 23, 2017
Verified Support
Hi Hemang,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team
Hi iam book movie tickets with online net banking money was debited but i have not received any confirmation message or mail ... Problem solve make it fast
Justickets Customer Care's response, Oct 23, 2017
Verified Support
Hi Venkat,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team

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