[Resolved] Justickets — Ticket booking failed, refund money

Ramana Kovulakonda

from Mumbai, Maharashtra

Address:	530011
Website:	www.justickets.in/visakhapatnam

Dear sir,
I booked bahubali2 ticket on 27th april 2017 from my hdfc net banking. Amount is debited from my bank account. But i didnt received confirmaton message from you about ticket booking. Pls refund my amount to my bank account.

Hdfc account number:[protected]
Mobile :[protected]
Email id: ramana. [protected]@gmail.com
Amount:rs.221.27
Pls refund amount to my bank account.

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Jun 10, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

Justickets Customer Care's response Hi Ramana,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

Assuring you the best of our services always.

Regards,
Justickets Team

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Comments

Inthiaz

from Hyderabad, Telangana

Hello sir, just now I had booked bahubali tickets with justickets, the amount had been debited to u but I didn't get any confirmation msg, so I need my money back, Refund it immediately, wt the he'll is gng with it website, I'll not tolerate this type of incovinience, so as early as possible refund my amount otherwise send me the confirmation msg

Justickets Customer Care's response, May 10, 2017

Verified Support

Hi Inthiaz,

Thank you writing in to us!

We would like to understand more about your request. Please explain your request in detail with your registered mobile number or email address and sent it to [email protected] for us to help you better.

Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

Regards,
Justickets Team

HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

The transaction has been successfully processed at the Bank's end. In case if the final status of the transaction is not known, we would request you to check with the merchant.

In case if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write to [protected]@hdfcbank.com with a written confirmation from the merchant for non-receipt of funds.

-Anay
HDFC Bank Customer Assistance