[Resolved] Justickets — Tickets not conformed but payment deducted in my account

gtlnagaraju

from Samalkot, Andhra Pradesh

Address:

533440

Sir,

I have booked 3 Nos of Tickets for Khaidi No.150 at Mandapeta Ambika Theatre, East Godvari, Andhra Pradesh.

But 3 Tickets Not confirmed and payment deducted in my bank account. @ Rs.348/- Just Ticket Assisted Order Instruction 209505.

If tickets confirmed it is ok, otherwise pl. refund my money.
Hence I request you to pl. refund my money to my account as early as possible.

Thanks & Regards,
G. Naga Raju,
Cell N0. [protected]

Bank Account No.[protected]
SBH, Chemudulanka Branch CODE : 20546

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Feb 12, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

Justickets Customer Care's response Hi Nagaraju,

Thank you for writing in to us!

Very sorry to hear that! Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update your Assisted Booking's status right away. A huge number of booking requests have been received for movies getting released during this Sankranti, however we are investing the best of our efforts to get more tickets.

Incase if the tickets are not booked, the money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us. Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account.

In case of any further assistance or clarification on this issue, please drop an email to [protected]@justickets.in.

Assuring you the best of our services always.

Regards
Justickets Team