Justlikenew Technologies [JLNTPL] — bad battery mobile replacement

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	justlikenew.in

Hello sir/madam,

I didn't got my original battery till now,
I already inform the support team long back and multiple time. But still i didn't receive any information about it.

The first time when my item got dispatch from their custody i inform that i want my battery so they said,
Today it got dispatch from our side, but tomorrow you will receive the battery separately,
And tomorrow never came.

I asked this question to service but they didn't replied.

1. When i can get my original battery back?

2. What is the specification of your as you mention compatible battery?

3. What problem cause for the replaced battery?

4. The mobile back body has many cracks which is not there previously, what is that
Is that my same back body or different one?

Please find 4 photos with. Jpg extension for back body damage.
And 2 screenshot with. Png extension for battery issue.

Order number: w203951
Order date:[protected]
Product information: oneplus - one
Payment method: cod
Contact number : [protected]
Email id: mayur. [protected]@gmail.com

Thanks and regards,
Mayur d.