JustRechargeIt — niki.ai dth recharge deducted my money

Yesterday i recharged my dish tv with 1003rs on niki. Ai app.
My money got deducted and on niki app shows recharge success done by jri but dish tv customer care says they didn't received any payment.
I call two times they told me to ask niki or jri customer support executive but niki is replying on my issue
I'm totally frustrated, i wanna go for legal action against niki and jri...
Kindly solve my issue...
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JustRechargeIt customer support has been notified about the posted complaint.
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Dear Customer (Kashfy),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Hello,

This DTH recharge failed on reconciliation at the partner's end and we have already processed the refund back to your Amazon Pay account. The Ref ID for the refund is P[protected]R016737.

Hope this helps. Feel free to write to us at [protected]@niki.ai for any help that you might need.

Cheers
Chandy
Team Niki
Dear Customer (Kashfy),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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