[Resolved] JustRechargeIt — Payment nt received in mobile no | |||||
Dear sir, I have recharged with Rs. 40/- on 19.oct.2015 to my TELENOR no. [protected] Order No. MO[protected]. The same amount was debited to my account but recharge amount was not credited to my mobile. Hence I request you to verify your records and recredit the same immediately... and in your website transaction Reference No[protected] . history show that (payment in process. There seems to be a technical delay. Please do not recharge again till you don’t get a confirmed status on your transaction. We appreciate your patience)... CLIENT MOBILE NO-[protected] CLIENT NAME-SANJAY SHARMA [protected]@rediffmail.com TRANSACTION REFERENCE NO[protected] ORDER NO-MO[protected] TIME-7:08AM AMOUNT-Rs-40 Was this information helpful? | |||||
Complaint marked as Resolved
JustRechargeIt customer support has been notified about the posted complaint. Verified Support Nov 24, 2015 JustRechargeIt Customer Care's response Dear Sanjay, Thank you for contacting JustRechargeIt.com We regret to inform you that the below mentioned transaction is failed as confirmed from the operator. Money debited from your account has been added into your JRI Card. You can utilize this money to recharge again. If you wish to get the money refunded into your bank account, please visit the JRI Card panel into your My Account section and click on Refund to Bank option. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days. Money debited from your account has been already refunded. Kindly check and confirm If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. Warm Regards Customer Support Team JustRechargeIt.com | |||||
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