[Resolved] JustRechargeIt — Regarding recharge refund | |||||
This is 3rd time i m complaying with the issue in last Friday after one week ni solution proveded yet from ur side. have made a debit card payment to recharge my videocon dish with id 80239960 kanchan kumar . Amount detucted 575+75 = 650 by justrechargeit.com Still no recharge done yet. Wt is the problem ???? Refund my 650 .what is ur customer complaint no. Mob no [protected] If not resolves in 24 hours i will sue the company into the consumer courte. Do ASAP in favor... Was this information helpful? | |||||
Feb 22, 2017 Complaint marked as Resolved JustRechargeIt customer support has been notified about the posted complaint. Verified Support Jan 20, 2017 JustRechargeIt Customer Care's response Dear Kanchan Kumar, Thank you for contacting JustRechargeIt.com We regret to inform you that the below mentioned transaction is failed as confirmed from the service provider end. Money debited from your account has been added into your JRI Card. You can utilize this money to recharge again. In case you wish to refund the amount you can visit the JRI Card panel into My Account section and click on Refund to Bank option. The amount shall get credited to your respective bank account within 5/7 business working days. If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you. With Warm Regards, Customer Support Team JustRechargeIt.com | |||||
 2 Comments | |||||
Comments
Dear Customer,
We would like to inform you that your concern has been noted and our team is eager to resolve it. In order to assist you in better way, please write back us along with the below mentioned details:
· Bank Name
· Wrong id (Given one is invalid, does not exit)
· Time of transaction
· Reference Number/ Transaction ID
· Portal Address of web site (Recharge mode)
· Or Screenshot of the recharge that indicates payment ID against transaction
Please also be informed that if payment made through any other website, we request you to get in touch with the respective helpdesk of web portal to assist you better.
Warm Regards,
Videocon d2h Team
We would like to inform you that your concern has been noted and our team is eager to resolve it. In order to assist you in better way, please write back us along with the below mentioned details:
· Bank Name
· Wrong id (Given one is invalid, does not exit)
· Time of transaction
· Reference Number/ Transaction ID
· Portal Address of web site (Recharge mode)
· Or Screenshot of the recharge that indicates payment ID against transaction
Please also be informed that if payment made through any other website, we request you to get in touch with the respective helpdesk of web portal to assist you better.
Warm Regards,
Videocon d2h Team
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Ground Level, Varun Amin Villa, Dattatraya Road, Santa Cruz (W), Mumbai, Maharashtra, India - 400054
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Thank you for sharing your details with us. We will have someone contact you as soon as possible.
Warm Regards,
Videocon d2h Team