JustRechargeIt — Vodafone rs. 111 recharge problem | |||
Dear Sir This is for your kind information that on 24.01.2016 i have recharged my mobile Rs.111 at 6.00 PM in the Just recharge.com from my SBI net banking account. from my account Rs.111 has been deducted but then i did not get any message that it is recharged in my Vodafone CIM and no balance has come. Therefore please resend the my amount and do the needful work. Due to this i am getting lot of problems for any cmmunication. Ref. of Deducted amount from my SBI amount:[protected]G0BJFMHY5. Mob. [protected]. Was this information helpful? | |||
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JustRechargeIt customer support has been notified about the posted complaint. | |||
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Ground Level, Varun Amin Villa, Dattatraya Road, Santa Cruz (W), Mumbai, Maharashtra, India - 400054
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Thank you for contacting JustRechargeIt.com.
Your transaction has failed at the service provider end and we are investigating the exact reason for failure and will update you shortly.
The general reasons for failure could be:
a) Connectivity failed between our servers and the service provider servers.
b) The Mobile number entered by you is incorrect. Kindly check the Mobile number you have entered, the service provider and the circle.
c) Make sure that the Mobile number entered by you is prepaid number as we do not have Post Paid billing interface.
d) Amount entered by you is incorrect. Kindly check the correct recharge value and recharge again.
Money debited from your account has been added into your JRI Card. You can utilize this money to recharge again.
If you wish to get the money refunded into your bank account, please visit the JRI Card panel into your My Account section and click on Refund to Bank option. We will initiate a refund of the full amount to your account. Rest assured the amount would reflect into your account as per the bank's procedure within 5-7 business working days.
If you require any further assistance, please Contact Us or visit our HelpDesk section. We appreciate the opportunity to assist you.
With Regards
Customer Support Team
JustRechargeIt.com