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Kaff Appliances India Complaints & Reviews

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Updated: Nov 13, 2024
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Kaff Appliances India reviews & complaints page 14

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B
Bishal123
from Ahmadpur, West Bengal
Aug 14, 2019
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I recently bought kaff's auto clean chimney and half of my tension is gone. I don't have to worry about clean it very often. All the motor and filters are concealed behind the body it does not make much noise and the suction power is also pretty good. It does not take much energy to run efficiently. I haven't faced any issue while using it so far and i am happy with its look too.
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    M
    Monalisha133
    from Ahmadpur, West Bengal
    Aug 13, 2019
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    When i recently visited kaff's showroom at first i was very confused while choosing a suitable chimney but the staff there helped me a lot in solving all the queries. The overall performance of the chimney it is totally worth my investment. Thanks, kaff for such a good product. I have referred this brand further to many known friends and their response was also good.
    Kaff Appliances India customer support has been notified about the posted complaint.
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      K
      kumar.rohit005
      Aug 12, 2019
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      new kaff chimney blast

      Address: Rose Manshions Apartment, Kadugodi, Bangalore, Karnataka, 560066

      I bought a Kaff chimney and built in hob in January 2019 and got it installed by Kaff technicians in our apartment in Rose Manshions Bangalore . On June 2nd, I was sitting in my living room when suddenly I heard a loud scary noise of something getting blasted. It was so dangerous that I got panicked by the sound of glass break. When I went inside the kitchen, the hob glass got cranked and clattered all over the place in the kitchen. Luckily...
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      K
      kallool11
      from Ahmadpur, West Bengal
      Aug 11, 2019
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      I have the 4 burner cook top from kaff that has an excellent burning mechanism. The flames are evenly split with consistant flames and control knobs that are smooth to the touch. Cleaning the cook top has become very easy with glass top and the holders are firmly set to prevent the utensils from falling off. Its an excellent cook top that outshines the rest.
      Kaff Appliances India customer support has been notified about the posted complaint.
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        T
        tridha10
        from Ahmadpur, West Bengal
        Aug 10, 2019
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        Excellent design on the hoover chimney that rises up which helps tall people not to bump their heads on it. With a powerful motor, the chimney is capeable of taking in huge ammount of air at a consistant rate. Furthermore the chimney is very silent and less noise polluting which makes it an overall winner. It is a product made by kaff with more appliances in their store.
        Kaff Appliances India customer support has been notified about the posted complaint.
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          M
          monalisha07
          from Ahmadpur, West Bengal
          Aug 7, 2019
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          Very satisfied with the way kaff has produced such good designs on all kitchen products with good and understanding user friendly design. The glass cooktops are robust that can take any minor damage and chimneys that has a powerful air flow but works silently at the same time. There are built-in options for ovens, microwave etc which comes very handy when there is less space in the kitchen. I'd say that everyone should buy kaff product but in the end its up to everyone's preferences. My personal opinion would be to try out kaff once and you'll never have to go anywhere else.
          Kaff Appliances India customer support has been notified about the posted complaint.
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            K
            kingshuk00009
            from Ahmadpur, West Bengal
            Aug 3, 2019
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            I finally got a perfect chimney from kaff and it is modena cx 90 after struggling a lot with my previous chimney of another brand. It has a strong suction power that is perfect because i have a medium sized kitchen. I bought it from kaff's showroom in banaglore and the whole process of intalltion was done without any issue by the team. Not only this i got a good warranty on this chimney from kaff because there was some offer going on this model at the time i bought it.
            Kaff Appliances India customer support has been notified about the posted complaint.
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              S
              Shivram Naibagkar
              from Mumbai, Maharashtra
              Aug 3, 2019
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              Address: Mira Rd Mumbai, Thane, Maharashtra, 401107
              Website: Kaff.co.in

              I registered a service request for installation of a kaff hob
              On 31 july before 2'pm
              The customer care executive said i will get a call before 2 working days
              On 3rd day again i called i. E 2 august the cc executive said she would escalate the issue
              Today is 3rd august still nothing is being done
              Really sad for choosing a product with such pathetic service.
              Kaff Appliances India customer support has been notified about the posted complaint.
              Dear Shivram Naibagkar,

              We're really sorry for the inconvenience caused. Kindly share your contact details or the complaint number so that our team can get in touch with you regarding your concern. You can also share your details via Facebook Messenger.

              Link to Facebook Messenger: m.me/kaffindia

              Regards,
              Team KAFF
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                N
                Nirmal0002
                from Ahmadpur, West Bengal
                Aug 2, 2019
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                Since i installed the ashford series double sink, cleaning up the dishes has become very organized and well maintained. Earlier the sink was small and congested but ever since i got the new sink from kaff, it has provided me with a bigger space and more room to wash the plates and utensils. The build quality of the sink is very sturdy and well furnished with a modern look that appeals and blends with the overall look in the kitchen.
                Kaff Appliances India customer support has been notified about the posted complaint.
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                  D
                  dhriti001
                  from Ahmadpur, West Bengal
                  Aug 1, 2019
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                  I am totally amazed by kaff because this brand make products according to the need of every type of customer and kitchen. It has all the products that suit indian as well as the international type of cooking. Not only this kaff provides so many cool offers on their products that make it more convenient for us. I have been using many products from kaff and haven't come across any issue while using them plus all the products are of good quality.
                  Kaff Appliances India customer support has been notified about the posted complaint.
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                    S
                    sourav29
                    from Ahmadpur, West Bengal
                    Jul 29, 2019
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                    As an old customer of kaff i have bought several electric appliances from this brand over the years and recently too i bought many appliances for my new modular kitchen and the whole thing including installation cost me very less than i expected. I am pretty satisfied with all of them so far. Not only this i got a good warranty for several years or months according to each product. I trust this brand's durability and that is why i suggest it further too.
                    Kaff Appliances India customer support has been notified about the posted complaint.
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                      sangita28
                      from Ahmadpur, West Bengal
                      Jul 28, 2019
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                      I installed the double wall drawer system in my kitchen space as the previous drawer system jammed a lot of times and it became irritating after some point. Since i installed the double wall drawer system, there was no problem with any jam and pulling out the drawer feels so heavenly. Furthermore it glides gently even if there are lots of weight on it which makes it wasy for a weak person like me. Furthermore when it closes, no matter at what speed, it would slow down at the end and close gently. Love the overall design and process done into this. Would love to renovate my kitchen using all kaff products.
                      Kaff Appliances India customer support has been notified about the posted complaint.
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                        pinky26
                        from Ahmadpur, West Bengal
                        Jul 26, 2019
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                        I have been using this chimney from quite a while now and haven't come across any big issue so far. I finally settled to kaff's cooker hood chimney after using chimney of another brand. It just it is a bit difficult to clean the filters and it makes little noise when it starts but after a while, the noise level goes down that's all. I am happy with the product.
                        Kaff Appliances India customer support has been notified about the posted complaint.
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                          bishal23
                          from Ahmadpur, West Bengal
                          Jul 23, 2019
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                          I just bought a hob from kaff's showroom, it is a new edition of milano series. I am very happy with the whole look and its performance. The whole set up is premium looking and it is totally worth its price. Now, my cooking has become a lot easier because this hob has 4 burners that have different frame size for cooking multiple dishes at a time. I seriously thank kaff for such a good looking hob.
                          Kaff Appliances India customer support has been notified about the posted complaint.
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                            G
                            geetika.madhur
                            from Noida, Uttar Pradesh
                            Jul 19, 2019
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                            Address: D2/65, Upper 1st Floor, Front Side, Near Gautam Nursing Home, Jeewan Park, Uttam Nagar, New Delhi 110059, New Delhi, Delhi, 110059

                            Purchase date was 7-apr-19. We bought it from s. K refrigeration najafgarh road new delhi. The the stove original box was missing the shop owner said that the box is damaged so i am giving u in a different box to which we agreed. After 2 weeks i had to call a customer care as the gas stove of the left side was created problem while we were sim the flame. The guy came and rectified it.in may again we had a issue with the other burner giving sounds while we sim the burner. The guy came i asked him to replace it with a new burner but he said not required. Now today 19-jul-19 my one burner is not working. The customer care number [protected] is not working and i have landed up with nothing. Please replace my gas stove with a new stove that piece is defective.
                            Please reach us at:
                            +91- [protected] / +[protected]
                            Customer invoice is in the name of: manish srivastava.
                            +1 photos
                            Kaff Appliances India customer support has been notified about the posted complaint.
                            Dear geetika.madhur, uiew

                            We're really sorry for the inconvenience caused. Kindly share your contact details or the complaint number so that our team can get in touch with you regarding your concern. You can also share your details via Facebook Messenger.

                            Link to Facebook Messenger: m.me/kaffindia

                            Regards,
                            Team KAFF
                            Dear geetika.madhur,

                            We're really sorry for the inconvenience caused. Kindly share your contact details or the complaint number so that our team can get in touch with you regarding your concern. You can also share your details via Facebook Messenger.

                            Link to Facebook Messenger: m.me/kaffindia

                            Regards,
                            Team KAFF
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                              M
                              mk1968
                              from Kochi, Kerala
                              Jul 18, 2019
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                              Address: Ernakulam, Kerala, 682019

                              I bought a microwave and the board got complaint in a month. The technician told that it will take 2 weeks to repair and has taken the board. It is almost two months now and I don't have any information on the same. When I try to reach out the service centre they gave me the Head Office number and the Head Office person tells me that this has been sent to Gurgaon for repair. They don't have any clue on when this will get repaired. Every time I call they tell me "please wait for one more week". I have not seen such a worst customer care in my life.

                              I request you to kindly look into this matter on priority and fix the board this week itself.
                              Kaff Appliances India customer support has been notified about the posted complaint.
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                                jassica bora
                                from Mumbai, Maharashtra
                                Jul 12, 2019
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                                I love to keep a good collection of wine and for keeping it as it ment to be i bought a very premium looking wine cooler that to be in a very reasonable price range from kaff. This wine cooler from kaff is a perfect thing for me as it keeps it in perfect temperature and atmosphere. I am fully satisfied with the quality of the product as well as by its performance so far. I recommended this brand to many friends and they also liked kaff.
                                Kaff Appliances India customer support has been notified about the posted complaint.
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                                  D
                                  from New Delhi, Delhi
                                  Jul 11, 2019
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                                  Address: 2407,1st floor hudson line,gtb nagar,delhi, New Delhi, Delhi, 110009

                                  I had purchased kaff opec dhc 60 from authorised exclusive showroom of kaff but wrong model is delivered to me. Even the technician which came from the company didn't inform us about it. Our model is completely different from the model that is present on the kaff website.
                                  I hadn't expected this type of fraud. Even store owner is incompetent to solve our issue.
                                  Kaff Appliances India customer support has been notified about the posted complaint.
                                  Dear [protected]@gmail.com,

                                  We're really sorry for the inconvenience and delay in response. Kindly share your contact details or the complaint number so that our team can get in touch with you regarding your concern. You can also share your details via Facebook Messenger.

                                  Link to Facebook Messenger: m.me/kaffindia

                                  Regards,
                                  Team KAFF
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                                    A
                                    Anamika Suman
                                    from Mumbai, Maharashtra
                                    Jul 9, 2019
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                                    I bought kaff's chimney almost one and a half year ago from and i only faced some little issues while cleaning it but other than that it works perfectly. It a good thing that it does not make much noise and is energy efficient. I just requested the servicing team for a routien checkup and they came for the inspection on time. I was very impressed by how they worked and told me a lot about the chimney and how to maintain it.
                                    Kaff Appliances India customer support has been notified about the posted complaint.
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                                      Ayushi Thakur8819
                                      from Ahmadpur, West Bengal
                                      Jul 8, 2019
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                                      Along with good quality appliances kaff provides good after-sales service too. I am impressed by this brand because i called the team for service of my kaff's chimney and they fixed the oven on time without asking any extra charge on the service i just had to pay for the new items used in it. I have to say that if you are annoyed with the servicing of your product then switch to kaff, you will also like it for sure.
                                      Kaff Appliances India customer support has been notified about the posted complaint.
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